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NetAct 8

Getting Started with NetAct

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Contents

Contents

1 Nokia Solutions and Networks Operations and Support System 4


1.1 What is NetAct? 5
1.2 iSON Manager
iSON Content
– Packs 6
1.3 Operations on Demand 7
1.4 Multi-vendor support with NetAct Performance Manager, Advanced
Monitor and Advanced Configurator 8
1.5 NetAct Service Quality Manager 9
1.6 Serve atOnceTraffica 9
2 NetAct Releases 10
3 NetAct 8 Architecture 11
3.1 Virtualization 12
3.2 Components Overview 14
3.3 Software Environment 16
3.4 NetAct 8 Hardware 18
3.5 Cabinet and Console Solution 19
3.6 System High Availability 21
3.7 Backup 23
4 Interfaces 24
4.1 Mediations and Adaptations 24
4.2 NetAct Interfaces 24
4.3 Southbound interfaces 26
4.4 Northbound interfaces 28
5 Accessing NetAct 42
5.1 NetAct Start Page 43
5.2 NetAct Applications Categories 46
5.3 Administration Category 48
5.4 Deployment Category 51
5.5 Configuration Category 53
5.6 Optimization Category 58
5.7 Monitor Category 60
5.8 Reporting Category 65
5.9 User Assistance Category 70

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Contents

5.10 Security Category 72


6 NetAct User Assistance 74
6.1 Operating Documentation 75
6.2 Online Documentation 80
6.3 Rich Media in Operating Documentation 82
6.4 Object Information Browser 84
7 NOLS and My Active SW Support Portal 91
7.1 NOLS 92
7.2 My Active SW Support Portal 96
8 Exercises 102
Exercise 1 104
Exercise 2 105
Exercise 3 107
Exercise 4 108
Exercise 5 109
Exercise 6 110
Exercise 7 111
Exercise 8 112

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Nokia Solutions and Networks Operations and Support System

1 Nokia Solutions and Networks Operations


and Support System
NSN has an extensive OSS/BSS product portfolio covering all telecom domains from
element management layers to service and business management. Key products have been
commercially available since 1992, and today over 1.2 billion end-users enjoy services
accessed through networks managed by our network management systems.
To address the challenges service providers are today facing on their local and global
markets, Nokia Solutions and Networks is developing and renewing its product portfolio to
provide topical solutions for operator customers. Telecom business transformation shaping
many markets today calls for OSS transformation in a form of a well-designed next-
generation OSS. Nokia Solutions and Networks’ new CIE / OSS products with new
architecture fulfill the following expectations:
 Ability to support operators’ business processes by introducing modifiable operator
process templates out-of-the-box to enable higher level of automation in many of
operators’ daily routines.
 Shared information and data model; enabling OSS level application interoperability
through Common Information Models.
 Modularity of application architecture, allowing flexible building of solutions based on
customer needs. The architecture also provides the openness that allows easy
implementation of additional 3rd party applications on top of the platform.
 Separation of the application architecture from network element adaptation/mediation
layer. Thus, the applications should be built as multi-vendor and multi-technology capable
by nature. In practice, this would speed up the rollout of new network elements or
functionalities, as new equipment can be implemented and integrated without major
changes to the OSS application architecture. Similarly, introducing new OSS functionality
can be done independently from managing the network element adaptations.
 Common platform for converged OSS solutions, and harmonized software and hardware
assets when building these solutions. This harmonization will reduce operators’ costs on
system administration and maintenance, system integration, training and naturally, on the
initial infrastructure investments.

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Nokia Solutions and Networks Operations and Support System

1.1 What is NetAct?


As the range of devices and subscriber services continues to grow, new technologies and
elements are introduced into the telecom ecosystem. This poses challenges on network
management, network services and the business as a whole. Furthermore, an increased
number of stand-alone management solutions, producing resource-consuming management
processes, as well as many overlapping functions require additional coordination. The key
task for any network management system is to provide a coherent and customer-
focused view of this multidimensional combination of different n etworks, network
elements and end user services.
NSN NetAct offers a uniform set of efficient tools for radio and core network management.
Because it is based on industry standards and has an open architecture, NetAct cuts
through the complexity, and helps the operator to manage multi-technology and
multivendor networks with one single system. This means reduced administration,
maintenance and system integration cost.
With its growing set of automated tools and tasks mapped to operator processes as well as a
comprehensive suite of premium, modular applications for managing all network domains,
NetAct helps to improve network quality while reducing operational costs. NetAct is a key
enabler of self-organizing networks (SON).
The system is designed for smooth evolution from existing to future network technologies.

NetAct isgrowth
network highly and
scalable and in
changes can handleoffering.
service not onlyWith
technology
NetAct, lifecycle requirements,
the operator can protectbut also
hardware and software investment, as well as retain existing processes and manage the
network with same amount of personnel, when upgrading the network, for example, from
WCDMA to LTE. NetAct also supports customer-specific extensions and thus can adapt to
operator-specific business processes and needs.
NetAct comprises a common computing platform, an adaptation and mediation layer and an
application layer.
NetAct consolidates the views and services available to the network management personnel
by moving from a network- and resource-centric approach towards a customer-centric
approach. This improves the user experience and ultimately improves quality and saves
costs in network management operations.

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Nokia Solutions and Networks Operations and Support System

NSN CIE / OSS Portfolio


What is NetAct?

7 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 1

1.2 iSON Manager – iSON Content Packs


Nokia Solutions and Networks intelligent Self Organising Networks (iSON) is an end to end
automation solution adding efficiencies to key operational tasks and processes in radio and
core networks. By making the network self-organizing, reacting to changes takes less
resources from the network operations center, changes happen faster and reach higher
levels of quality.
iSON helps the operator assess the best SON deployment strategies, implement new
network elements on a plug and play basis, automatically optimize the network’s to adapt
and ba lance itself to changing traffic load and other network conditions and helps the network
to heal itself in case of failures.
iSON key components are iSON Radio, Core, Operations and Services.
iSON Manager is an independent platform that gathers PM, CM and FM data from NetAct 8
(given
contentthat the for
packs corresponding SON functionalities
executing network are enabled
self-configuration, in NetAct 8)
self-optimization andand provides
self-healing.
Each content pack includes support for specific end-to-end process for SON, for radio
networks or for core networks.
New content packs can be flexibly included in NSN iSON manager based on operator needs.

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Nokia Solutions and Networks Operations and Support System

Some examples of Content Packages for iSON for Radio are: Self Configuration, Self
Optimization Mobility, Self Optimization Performance and Self Healing. Examples of content
packages for Core are: Dynamic TDM Circuit Balancer, VLR load balancer, LAC based
susbscriber balancer, S-GW Balancer, SGSN Pool Balancer. For an updated list of content
packages please contact NSN support team.
iSON Manager is an essential part of the NSN iSON solution. It is also possible to mix &
match content
need for packs
additional from iSON Manager and Operations on Demand, thus reducing the
hardware.

1.3 Operations on Demand


Operations on Demand (OoD) is a network operations process automation tool, typically
working on top of NetAct or, if needed, with direct interfaces to various NSN products such as
PaCO Network elements, or Traffica.
OoD simplifies the business process or daily operations by reusing the existing interfaces
and building workflows on top that can be run manually or automatically. The product delivery
contains process automation execution environment software and Content Packs which then
contain the actual process automation and applications to help process simplification.
Examples of OoD content packs are Traffic Steering applications and applications to manage
elasticity in telco clouds: WiFi Activation Manager (for traffic management) and Network
360.

Network 360 allows fast and accurate network troubleshooting by providing:


 Visualization of the NEs failures
 Single indicator for NE health
 Visualization of NEs of Core, PaCo, ePaCo and Radio 2G,3G, LTE on a GIS
(Geographical Information System)
 Context sensitive application launches
 Interworking with other OoD content packs

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Nokia Solutions and Networks Operations and Support System

1.4 Multi-vendor support with NetAct Performance


Manager, Advanced Monitor and Advanced
Configurator
NetAct Performance Manager is an umbrella assurance tool for the global Management of
the network performance data. NPM Provides long term data warehousing solution and
advanced reporting and PM monitoring data functionalities.
NetAct Advanced Monitor is an umbrella assurance tool that provides centralized end-to-
end monitoring workflows on a single screen. Due to its open architecture, Advanced Monitor
can provide a consolidated end-to-end view of the whole installed base in complex multi-
vendor and multi-technology networks. Advanced Monitor utilizes various data sources, each
containing valuable information about networks and services.
The following list provides an overview of the areas covered by the Fault Manager NetAct
Base Advanced Monitor:
Alarm Enrichment with extra information from external source through 3GPP. SNMP and
NE3S.
A library of MVI adaptations with all the major protocols supported.
Optional automatic root cause analysis for IP/MPLS networks based on codebook
Automatic View Generation based on predefined templates.
Intuitive trouble ticket handling supported by standardized OSS/J based trouble ticket client
interface.
Direct access to EMS/NEs allowing instantaneous analysis and fault resolution, for example
Cell Reset.
Support for cross-domain and connectivity correlation use cases.
Report generation for alarms and correlation metric measurements.
Centralization of FM operations and processes in multi-vendor and multi-technology
networks.
Efficient monitoring workflow acceleration with interaction of tools integrated to one desktop
framework, for example Trouble Ticket tools.
Full set of fault management applications with high usability and full GUI customization.
Fast fault detection and RCA (Root Cause Analysis) via alarm collection, filtering, processing,
advanced correlation, automation and enrichment.
Resource mapping and modeling of connectivity between network elements

NetAct Advanced Configurator is an umbrella fulfillment tool offering a network-level


workspace for multi-vendor configuration management tasks. With Advanced Configurator
and the tools, the operator can process network-wide configuration management data and
and execute network operations and plan network configuration tasks, such as consistency
check, network audit or border area adjacency management. Advanced Configurator can
integrate to multiple network management systems, through which the operator can access
network elements and/or lower-level management systems.

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Nokia Solutions and Networks Operations and Support System

NetAct Advanced Configurator contains vendor-specific data models that describe the
network from a certain vendor’s perspective. The vend or-specific models offer the same
adaptation content for configuration management as the lower level systems.

1.5 NetAct Service Quality Manager


Service Quality Manager (SQM) presents a uniform, end-to-end view of the quality of service
offered in the network. SQM is multi-vendor and multi-technology capable. The information
received from the network enables SQM determine the current service status and service
level (calculated by service-specific correlation rules). Examples of such services are voice
and data services in 2G and 3G networks.
Service Quality Manager handles service problems according to priority sets for service
areas, service types or end- user groups. Prioritization is based on operator’s business
priorities, that is, problems with the opera tor’s main revenue-generating services are of high
priority.

1.6 Serve atOnceTraffica


Serve atOnce Traffica offers versatile applications for multi-technology customer-centric
network and service management by providing subscriber-specific mobile and fixed call,
SMS, MMS, GPRS and WCDMA event information.
Traffica shows network traffic and service delivery capability in real time. It extracts
information from selected NSN network elements directly or, in multi-vendor networks, it
collects signaling information or DPI probes. Traffica visualizes the network traffic both via
predefined and user-definable format. The tool also stores records for each call attempt,
SMS delivery and packet core event into a database for further use in troubleshooting and
customer care.
Traffica provides subscriber-specific information about successful and unsuccessful traffic
events, such as subscriber Attach and PDP Context Activation, voice and data calls, as well
as SMS deliveries. It also collects information from the network, analyzes the network status
and initiates actions that maintain network quality. Traffica can also be used for verifying the
effects of corrective actions. For customer care personnel, Traffica provides a unique solution
by giving fast access to detailed subscriber activity, as well as root causes of faults in an
easy-to-use format. Thus customer complaints can be resolved quicker, which increases
customer satisfaction and improves call center efficiency.

Traffica
and supports
system different operator
management, customerprocesses suchand
care, service as product
operation and maintenance,
development, as wellnetwork
as
marketing and customer account management. Traffica can be scaled and has multi-vendor
integration ability.

Version 1 © Nokia Solutions and Networks 9 (115)


NetAct Releases

2 NetAct Releases
Release is normally reserved for platform changes and new features. According to the
current NetAct release model, one major release is published per year.
Enhancement Packs (EP) include additional new functionality (minor new features and
support for new network elements) and fault corrections.
Each EP replaces the previous one; bugs are fixed in the upcoming EP unless there is no
workaround in which case the bug is deployed as a hot fix on installed EP.
Releases need to be purchased separately, and an upgrade fee applies. The upgrade fee
includes all the on top Enhancement Packs. Optional functionality always needs to be
purchased separately.
NetAct releases are named and numbered as follows:
The first digit in the release number indicates a significant platform change
Example: NetAct 8
Minor software releases: Enhancement Packs (EP), for example: NetAct 8 EP1

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NetAct 8 Architecture

3 NetAct 8 Architecture
The hardware platform of NetAct consists of three main parts, namely servers, storage

devices and network


servers with multicoreequipment,
processorssuch
and as switches
supports andsolutions.
blade routers. NetAct
NetActutilizes x86-64-based
operating
environment is fully virtualized.
NetAct’s software architecture is three-tiered: the tiers are
 Presentation tier
 Business logic tier and
 Data tier.
Business logic and Data tiers are separated from Presentation tier by firewalls and reside
inside the secure domain.
Presentation tier hosts client applications. The client applications access Business logic tier
and reside typically on a user workstation, for example, a laptop or a desktop computer. The
recommended workstation is an office PC with either Windows or Linux operating system.
Business logic tier hosts the business logic and data access specific for NetAct. Data tier
hosts NetAct data storages, that is, the database and directory servers. Both Business logic
tier and Data tier utilize virtual machines running on one or more host servers dedicated to
NetAct.

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NetAct 8 Architecture

NetAct 8 Archi tecture

15 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 2

3.1 Virtualization
With NetAct 8, we are stepping into a virtualized environment. In a virtualized infrastructure
(VI), software is set up in such a way that it can operate independently from the underlying
hardware. The physical resources of multiple machines are shared across the whole
infrastructure, and they act as a resource pool. In a VI, the physical hardware resources are
divided into smaller units, virtual machines (VMs) that have their own allocated virtual CPU
and memory.
The virtualization layer (HW virtualization capability) is provided by the VMware hypervisor.
Servers simply add I/O, CPU and RAM computing resources to the HW pool and
virtualization provides a logical view of data, computing power, storage capacity and other
server resources.
Compared to the previous NetAct releases, there are no longer dedicated hardware roles.
Instead, NetAct applications, mediations, and services running on a number of VMs are
powered by a hardware resource pool. Each VM is dimensioned and optimized for the
service or services running in it. In this way, the same NetAct functions can be provided but
with better high availability and scalability options.

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NetAct 8 Architecture

NetAct 8 Arch itecture


Virtualization

16 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 3

3.1.1 Benefits of virtualization in NetAct


Virtualization in NetAct brings the following benefits:
 Reduced CAPEX and OPEX by consolidation, for example, improved HW utilization, and
the possibility to co-locate NSN products.
 Near zero downtime upgrade: Upgrade can be performed by cloning the system within the
virtualized infrastructure. Upgrades are performed on the clone side and then after
upgrade testing, the clone system becomes the live system.
 Zero downtime hardware maintenance and capacity can be added without business
impact.
 Efficient high availability and disaster avoidance solutions by using shared redundancy
resources.
 All HW resources are in efficient use: No more fixed amount of physical servers or
standby nodes as virtual machines are distributed by load. In addition, decoupling NetAct
and 3rd party HW/SW makes HW planning more flexible.
 Increased elasticity, in other words, scalability in a virtual environment.

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NetAct 8 Architecture

3.1.2 Scalability in virtualized infrastructure


Scalability is an important feature of the virtual NetAct environment since there are software
components that can be located on more than one VM, and conversely, one VM can contain
more than one software component.
If the load increases beyond a virtual machine’s ability to handle the load, then the software
component and/or virtual machine must be scaled to cope with the increased demand.
However, not all software components scale in a similar way:
Some software components are designed to scale horizontally, which means that additional
virtual machines need to be provisioned in order to enable the software component to
distribute its load. Horizontal scalability is enabled by placing software components behind
load balancers.
Other software components scale better vertically, which means that additional resources
(CPU and memory) need to be allocated to the virtual machine where the software
component is hosted.

3.2 Components Overview


NetAct comprises a common computing platform, an adaptation and mediation layer and an
application layer.
NetAct computing platform provides preconfigured 3rd party hardware and software to
support the operation of the upper layers. 3rd party software includes components for
virtualization infrastructure.
Adaptation and mediation layer provides the interface through which data srcinating from
network elements enters NetAct and can be handled by NetAct applications. It also provides
the application layer with services which are not specific to any network management
operation, for instance access control and logging.
Application layer contains the applications for common management tasks, such as fault
management, configuration management, performance management and network
optimization. Applications are accessible via user workstations. Depending on the operator’s
installation, the tools allow management of part or all of the network domains.

Computing Platform
Hardware – Servers, network equipment and storage devices
IT Software – Operating System, J2EE Server, J2SE/JRE, JBI Server, Perl, Authentication,
Database, Directory Server, File System Access, IP Connectivity, Start-up, Scheduling,
Backup and Restore, Process Supervision, OSI Connectivity, CORBA Connectivity,
Messaging Backbone and System Deployment
OSS Application Platform
System Services – Authorization, Credential Access, Certificate Access, Data Access, Data
Logging, License Access, Scheduling, Documentation Access, Preferences, Java UI
Framework, Web UI Framework and Common Message Bus.

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NetAct 8 Architecture

Common OSS components


Fault Management: Event collecting, Event processing, Event monitoring, Event post-
processing, Event forwarding, FM administration.
Configuration Management: Basic CM, NE hardware management, NE software
management, NE license management. NE remote backup.
Performance Management: Measurement collecting, Measurement processing,
Measurement visualization, Measurement post-processing, Measurement forwarding,
Measurement administration, PM administration.
Security Management: User account management, User group management, User
permission management, NE account management, NE access control, User activity
monitoring.
System Management: System monitoring, On-line documentation GUI, Time management,
Backup and restore GUI
Mediations: Fault management, Configuration management, Performance management,
Security management.
Adaptation Management: Generic adaptation deployment interfaces.
Mediation Framework: Common tools and definitions for mediation implementation.
OSS Applications
Domain-specific application - Applications and adaptations for Core and Radio networks.
Domain-agnostic applications - Service Management applications.

NetAct 8 Arch itecture


Product Structure
System components

OSS Applications

Domain-agnostic Applications Domain-specific Applications

Common OSS Components


Fault Configuration Performance Security System Mediation
Management Management Management Management Management Tools
Common CM Services

Adaptation Management

OSS Application Platform


System Services

Computing Platform

IT Software

Hardware

23 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 4

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NetAct 8 Architecture

3.3 Software Environment


If any third-party software is needed, the required licenses are provided by Nokia Solutions
and Networks and cannot be obtained by the operator.
NOTICE:
The Oracle 11g version includes several optional extra-cost Enterprise Manager features.
Only Oracle Diagnostic Pack, Oracle Tuning Pack, and Oracle Advanced Compression
licenses are included in NetAct. Other optional extra-cost features may not be used.
The following tables list the operating system and the major third-party software components
used in the current release.

Function Software Used

RedHat Enterprise Linux (RHEL) version 6.5 on NetAct VMs, SuSe Linux for VCA and
Operating System
VDP and Windows Server 2008 for Node Managers.

Database Oracle Enterprise Edition Version 11R2

Application Server WebSphere Application Server (WAS) version 8.0

Load Balancer LINUX Virtual Server (LVS) provided by RHEL

Business Logic J2EE Version 1.4

JBI Server Apache ServiceMix 3.4

Java JRE Version 7 for apps and JRE 1.5 for WAS

VMware vSphere Enterprise Plus 5.5 and VMware vCenter Server Standard for vSphere
Virtualization
5.5

Perl Version 5.8

ESPER 3.5.0

Authentication/
LDAP Version 3 / RedHat Directory Server provided by RHEL 6.4
Directory Server

File System NFS Version 3 provided by RHEL 6.4

OSI Stack Marben

IP Connectivity FTP, NFS, SSH, HTTP, SNMP, NTP, BIND and DNS protocols, provided by RHEL

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NetAct 8 Architecture

NetAct 8 Archi tecture


Software environment
Application Server: I BM WebSphere version 8.0

Business Logic: JBI Server: ESPER: Perl:


J2EE version 4 Apache Service Mix 3.4 Version 3.5.0 Version 5.8.8

Java: JRE 6 for applications & JRE 1.5 for WebSphere

Database: Oracle Enterprise Edition 11G R 11.2.0.3.0

Operating System: RHEL 6.5


Load Balancer: LINUX Virtual Server (LVS) File System: NFS version 3
Windows Server:
IP Connectivity: FTP, NFS, SSH, HTTP, SNMP, NTP, BIND and DNS protocols 2008R2

Directory Server: RHDS 9.0

Virtualization components
vSphere: VMware vSphere Enterprise Plus 5.5

vCenter: VMware vCenter Server Standard for vSphere Plus 5.5

Hypervisor: EXSi Linux: SuSe


27 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 5

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NetAct 8 Architecture

3.4 NetAct 8 Hardware


NetAct 8 system provides the following Hardware Units:

NetAct Components
Hardware 8 Archi tecture
HW components:

Cabinet solution

Console solution

Servers

Storage

DCN Switches

DCN Routers

DCN Firewalls

Backup solution

28 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 6

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Version 1 © Nokia Solutions and Networks 18 (115)


NetAct 8 Architecture

3.5 Cabinet and Console Solution


Product Model Notes

Cabinet 1,2m HP10622G2 with 2x16Amps PDUs Max two blade chassis per cabinet *)
alternatives
1,6m HP10636G2 with 4x16Amps PDUs Max two blade chassis per cabinet *)

2m HP 10642G2 with 4x16Amps PDUs Max two blade chassis per cabinet*)

HP seismic cabinet Only on request

Customer’s own 19” industry standard, full deep cabinet Open Cabinet concept

Console HP TFT7600 flat panel Common console solution

DVD External 16xSATA DVD-ROM drive in StorageWorks USB connection


1U USB rack

In the figure below there is an example of the rack mounting for NetAct:

NetAct 8 Arch itecture


Hardware: Rack mounting Example

Storage solution:
Backup Storage solution
(space depends on model) Primary + Backup
(4 EIA)
storage
Primary Storage solution
(space depends on model)
(7 EIA) Console solution:
Flat panel (1 EIA)
DVD drive– (1-2 EIA)
Flat panel + DVD
Router (2-3 EIA)
DCN solution:
Router (2-3 EIA)
L2-Switch (1 EIA)
2x external LAN +
L2-Switch (1 EIA)
2x routers
HP C7000 blade chassis
( 10 EIA)
Blade Solution:
Blade chassis with
Rack 42U Blade servers

28 ©2014 Nokia Solutions and Networks. All rights reserved.


*) recommendation

Fig. 7

Version 1 © Nokia Solutions and Networks 19 (115)


NetAct 8 Architecture

NetAct is delivered on three standard configurations: S, M, and L using HP blade servers.

NetAct No. of
Server Model Storage System
Configuration Blades

HP BL460c G8
1x Intel E5-2658 six core processor, VNX Small.
Small – 22 VMs 32GB memory, 4 VNX5300: 13x300GB SAS +
2x300GB 15K SAS internal disks 7x2TB NL-SAS
2x10GbE LAN; fc controller (8G)

HP BL460c G8
2x Intel E5-2620 six core processor VNX Medium
Mainstream – 31 VNX5300: 17x300GB SAS +
64GB memory, 6
VMs 9x2TB NL-SAS + 2x100GB
2x300GB 15K SAS internal disks, SSD
2x10GbE LAN; fc controller (8G)

HP BL460c G8
2x Intel E5-2658 eight core processor VNX Large
Large – 39 VMs 128GB memory, 6 VNX5300: 25x300GB SAS +
13x2TB NL-SAS + 5x100GB
2x300GB 15K SAS internal disks, SSD
2x10GbE LAN; fc controller (8G)

NetAct 8 Archi tecture


Hardware: Server Blades

HP C7000 blade chassis with blade servers


Front Back

SAN blade switch


LAN blade switch

Blade chassis Power units Blade servers Blade chassis


C7000, 16 slots BL460c

28 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 8

Version 1 © Nokia Solutions and Networks 20 (115)


NetAct 8 Architecture

3.6 System High Availability


System reliability refers to all features included in NetAct platform that facilitate high
availability and disaster avoidance of the NetAct system. The following chapters explain the
concepts and solutions in more detail.

High availability
software aims to eliminate
or connectivity) single redundancy
by introducting points of failure
of in(power supply,
software disk space, CPU,
and hardware
components.
Connections between any two servers and inside the storage system are built to incorporate
redundancy, that is, there always are two independent paths between any two components in
a virtualized cluster. The same principle applies also to routers and firewalls. High availability
guarantees that critical resources are available for NetAct operations even in failover
situations.
Load balancing concerns other server configurations than single server configuration. In
multi-server configuration, load balancing ensures that server load is distributed among the
servers in an application server cluster. Automatic load balancing is not used on the data tier,
but balances traffic on the application.
The following lists the HA mechanisms in use in NetAct:
Virtual Machine (VM/guest) availability monitored by Virtual Infrastructure Manager
Service availability monitored on guest System by Watchdog
J2EE Application availability guaranteed with WebSphere cluster
Automatic restart of failed application or virtual machine in case of application or guest failure
Priorities and VM startup order
Redundant HW components: Running NetAct node (VM) can be relocated to another
physical server online
There is no service interruption for end users

Version 1 © Nokia Solutions and Networks 21 (115)


NetAct 8 Architecture

NetAct 8 Architecture
High Availability

Blade chassis 1
Service availability
within virtual
machine via
1 watchdog

2 Watchdog availability
2
Virtual Infrastructure via virtual manager
3

3 Virtual machine
4 availability via
hypervisors

4 Server and network


2 x VC Flex10 2 x Brocade 8/24 interface availability
8G 8G8G 8G via redundancy
1/10G 1/10G

5 DCN availability via


1G 1G 1G 6 redundancy
5 1G
8G 8G
Storage area network
6 availability via redundant
connections

29 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 9

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Version 1 © Nokia Solutions and Networks 22 (115)


NetAct 8 Architecture

3.7 Backup
NetAct offers both an online backup and an offline disk-based backup of the file system and
databases. Online backups are taken while the system is up and running and are
automatically scheduled.
after the installation of theOffline backup
database is taken
or when whenrequiring
changes the database is not running,
a shutdown typically
have been
performed, also before an upgrade. The backup disk can either be part of the online disk
storage or located on separate backup disk storage.
NetAct’s open backup interface enables operators to build their own or use a third -party
backup solution. However, using a custom-made or a 3rd party backup solution requires that
the chosen solution is compatible with the other software components installed on the NetAct
cluster and does not interfere with NetAct integrity. Furthermore, it must be ensured that
there is enough processing capability and data storage available for the custom-made or 3 rd
party backup solution.

Version 1 © Nokia Solutions and Networks 23 (115)


Interfaces

4 Interfaces

4.1 Mediations and Adaptations


The support for network elements is divided into mediations and adaptations.
Mediations are responsible for the conversion of the network element interface to the NetAct
internal format. Mediations are, in most cases, network technology independent. Mediations
hide different network element interfaces from applications. Applications can thus
concentrate on processing relevant data, and do not need to take into account different
protocols (for example SNMP, http, or Q3) and data formats (for example ASCII, or XML).
An adaptation is software that adapts NetAct System applications for a certain vendor’s
network technology. Technically, an adaptation configures the user interfaces, database,
mediation, business rules, etc. Adaptations introduce all the information to NetAct that is
specific for a certain network element type and release.

4.2 NetAct Interfaces


In NetAct, interface-related issues are very important, since dependencies are controlled via
interfaces, and controlled dependencies are a key enabler of modularity - an important
property of the NetAct 8 architecture.
NetAct can be integrated into external systems via northbound interfaces. External systems
are employed for similar monitoring, reporting and network planning tasks as NetAct, but at a
higher abstraction level. These higher-level systems can be either NSN or third-party
management systems.
Lower-level systems or network elements can be integrated into NetAct via southbound
interfaces. Again, these lower-level systems can be either NSN or third-party element
management systems.
Mediations are responsible for the interworking or conversion between the protocols or data
formats used in the lower-level or higher-level systems and the protocols or data formats
used in the NetAct system.
Protocols used in the lower-level or higher-level systems are, for instance, SNMP, SOAP or
HTTP, and data formats are, for instance, ASCII or XML

Version 1 © Nokia Solutions and Networks 24 (115)


Interfaces

NetAct Interfaces
Northbound and Southbound

Integrate NetAct with


Higher-level Systems
Service Management
systems

Higher-level systems can Northbound Interfaces


be either NSN or 3rd
party Network N etAc t 8
Management Systems Northbound Mediations

NetAct Applications and Services

Southbound Mediations

Lower-level systems can


be either NSN or 3rd
party Element Southbound Interfaces
Management Systems or
Mediators Lower-level Systems / Network Elements

34 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 10

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Version 1 © Nokia Solutions and Networks 25 (115)


Interfaces

4.3 Southbound interfaces


NetAct supports a set of transport and application protocols as well as provides Integration
SDK to integrate and manage 3rd party network elements and element management
systems (EMS). Integration to a 3rd party network element or EMS involves the creation of
mediation and adaptation. The mediation converts the interface protocol and data model
exposed by the 3rd party system to the NetAct internal data model and the adaptation
models the resources of the 3rd party system.
The transport and application protocols supported by NetAct for integrating with 3rd party
systems are UDP, SSH, FTP, SFTP, HTTP, SNMP (v1, v2c, v3), CORBA, EJB, JDBC, and
SOAP.
In the next tables there is a description of the supported functionalities and corresponding
network elements.

Supported Network Elements Supported Functions


 Flexi NG  AoM
 Flexi NS  Audit Trail
 MGW  Basic Configuration Management
 NEBR (topology)

 NT HLRFE CM
 One-NDS  FM
 Open MGW  HW Management
 PCS-5000  PM
 SW Management
 User Management
 CMD  AoM
 FIU 19E  FM
 Flexi ISN  PM
 Flexi NG 2.0
 Flexi NG 2.1
 FTFA
 LIG

NBG / Flexi Content Optimizer
 PowerHopper Vario
 Q1 Agent
 Tellabs SR5.0
 Traffica

Version 1 © Nokia Solutions and Networks 26 (115)


Interfaces

Supported Network Used for


Elements
 AXC  AoM
 Femto BTS  Certificate management
 Flexi Direct  CM
 Flexi LTE BTS  FM
 Flexi WCDMABTS  HW Management
 McRNC  Integration Data Upload
 NEMU  License Management
 OMU  PM
 RNC  SW Management
 Ultra BTS  System Level Trace (events)
 User log Management (audit Trail)
 User Management
 CDS  FM
 HLR  PM
 MSC  System Level Trace Management
 BSS  AoM
 Flexi NS  Audit Trail
 Flexi NS SGSN  Backup and Restore
 CM
 Element Management
 FM
 License Management
 Network Element User Management
 PM
 SW Management
 System Level Trace (events)
 Time Management
 Cisco IOS  Basic Configuration Management (topology)
 


Cisco
Cisco XE
XR 
FM
PM
 Infoblox DNS
 Juniper JUNOS
 LIG
 NetViewer
 TP5000

Version 1 © Nokia Solutions and Networks 27 (115)


Interfaces

4.4 Northbound interfaces


Northbound interfaces provide a means to integrate NetAct to 3rd party upper level
management systems. Many of the interfaces can be utilized equally well with NetAct and
umbrella management system tools.
The 3GPP Rel6 CORBA FM northbound interface is a 3GPP standard compliant interface
used for exchanging topology and alarm information.
The SNMP northbound interface provides SNMP v2c and SNMP v3 based alarm forwarding
and alarm uploading functionality with filtering capabilities. Cancel and acknowledge
operations of alarms can be invoked from upper level management systems. The interface
supports both network alarms and NetAct internal alarms.
The ASCII Alarm Forwarding interface provides the capability for continuous alarm
information forwarding from NetAct to external systems in ASCII format using common
TCP/IP and UNIX services. The ASCII Alarm Forwarding interface supports all alarms
collected by NetAct as well as the alarms generated by the NetAct self-monitoring
application.
The XML (OMeS) Based Measurement Data Export interface is a solution for publishing
performance management data in OMeS format for upper level management systems.
OMeS is an XML based NSN proprietary format for specifying measurement data.
The 3GPP XML Format PM Northbound interface exports raw measurement data in 3GPP
formatted XML files to external systems. FTIRP is supported, and FTP or sFTP can be used
for transferring performance management files. The interface is applicable for all PM
supported network elements managed by NetAct.
The OSS/J Trouble Ticket Client interface can be used to integrate 3rd party trouble ticket
systems with NetAct. After the integration it is possible to create, modify, view or close
trouble tickets from NetAct Monitor desktop.
The 3GPP Rel6 BulkCM Northbound interface is a 3GPP compliant interface for
configuration management data upload, download and configuration management
operations. The interface supports WCDMA and LTE.
The TMF615 Unified User Management interface is a standard solution for integrating NetAct
to external central user management systems. It centrally facilitates management of users
and their access rights for all OSS systems.
The XML Based Inventory Data Export interface exports hardware inventory data in XML
formatted files to be transmitted to external systems. 3GPP FTIRP is supported, and FTP or
sFTP can be used for transferring performance management files.
The XML/CSV Planning Data and Hardware Inventory Data File interfaces are solutions for
exporting configuration management planning data and hardware inventory data in XML/CSV
formatted files.
The Email Alarm Forwarding NBI is an interface for forwarding alarm events to external
systems in specific e-mail format.

Version 1 © Nokia Solutions and Networks 28 (115)


Interfaces

NetAct Open Northbound Interfaces


Overview

FM northbound interfaces: Inventory northbound interface:


• 3GPP Rel6 CORBA FM NBI • XML Based Inventory Data Export

• ASCII Alarm Forwarding NBI


• SNMP NBI Other northbound interfaces:
• OSS/J Trouble Ticket Client
PM northbound interfaces: Interface

• XML (OMeS) Based Measurement • Email Alarm Forwarding NBI


Data Export • TMF615 Unified User Management
• 3GPP XML Format PM NBI Interface

CM northbound interfaces:
• 3GPP Rel6 CORBA BulkCM NBI
• XML/CSV Interface for Planning
Data

39 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 11

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Version 1 © Nokia Solutions and Networks 29 (115)


Interfaces

4.4.1 3GPP Rel6 Corba FM and PM interface


The 3GPP CORBA Northbound interface is part of the NetAct open interfaces concept. This
northbound, 3GPP-compliant interface is used for exchanging alarm information and
performance information between NetAct and external systems, for example, a third-party
system. The interface complies with 3GPP Fault Management requirements v6.0.0,
Performance measurement XML file format definition v10.0.0 and File Transfer (FT)
Integration Reference Point (IRP) v10.0.0.
In addition to fault management and performance management, this interface also supports
basic configuration management. It provides the following functionality in detail:
Alarm upload for alarm synchronization.
Spontaneous alarm notifications for new alarms, acknowledged alarms, and cleared alarms.
Alarms can be acknowledged through the open interface by the external system.
Flexible alarm filtering capabilities for alarm upload.
Configurable filter for notifications set by external system at subscription time.
Query information about the available PM XML files ready to be uploaded.
Receiving notifyFileReady notification when at least one new PM data file is ready for
uploading.
Receiving notifyFilePreparationError notification in case an error occurs during the PM data
file preparation.
External systems can use FTP (secure File Transfer Protocol) or sFTP (security File Transfer
Protocol) to upload the available 3GPP compliant PM XML files through this interface.

Version 1 © Nokia Solutions and Networks 30 (115)


Interfaces

NetAct Open Northbound Interfaces


3GPP Rel6 CORBA FM NBI

• Interface for forwarding alarm event notifications to external Alarm Notification


systems via CORBA interface

• Functionality covers alarm upload, alarm notification and co-


Alarm Upload
operative alarm acknowledgement

• NetAct internal alarms are supported


Alarm Ack/Cancel
• Basic CM (topology / containment upload and object lifecycle
notifications) functionality is also covered
Basic CM Notification
• Alarm event notifications can be filtered (client NMS specifies a
notification filter at subscription)
Basic CM Upload
• Supports communication surveillance between the NetAct™
CORBA agent and the external NMS manager

• Supports multiple client NMSs Flexible Filtering

• Compliant to 3GPP Fault Management release 6 (TS32.111-3)


and relevant references Multi-NMS Support

40 ©2014 Nokia Solutions and Networks. All rights reserved.

NetAct Open Northbound Interfaces


3GPP XML Format PM NBI

• Interface for transferring measurement data to external File Based


systems.

• Applicable for all PM supported Network Elements managed XML (3GPP) Format
by NetAct

• The supported 3GPP XML schema does not use the optional File Transfer IRP
positioning attributes on measurement types and results
[3GPP TS 32.435 v10.0.0]

• Comply with 3GPP file naming convention


• FTIRP is implemented, and used NotificationIRP, CSIRP,
EPIRP provided by 3GPP CORBA NBI

• File transmitted using FTP or sFTP

41 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 12

Version 1 © Nokia Solutions and Networks 31 (115)


Interfaces

4.4.2 3GPP Rel6 CORBA Bulk CM NBI

NetAct Open Northbound Interfaces


3GPP Rel6 CORBA Bulk CM NBI

• For WCDMA / LTE (and TD-LTE) technology CM Upload


• Support for all CM parameters
• Interface implementation based on (and compliant with) CM Download
3GPP Bulk CM standard release 6, CORBA solution set
• Information model adapted to respective 3GPP release CM Activation
6 and release 8 standards
Other CM
Operations

42 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 13

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Version 1 © Nokia Solutions and Networks 32 (115)


Interfaces

4.4.3 ASCII Alarm Forwarding


ASCII Alarm Forwarding Northbound Interface (ASCII Alarm Forwarding NBI) is a solution for
sending alarmTCP/IP.
format using information from Nokia Siemens Networks NetAct to external system in ASCII
It provides the following functions:
 Alarm notifications for multiple external systems.
 Alarm upload for multiple external systems.
 Filtering capability for alarm notifications and alarm upload.
 Configurable alarm format.

NetAct Open Northbound Interfaces


ASCII Alarm Forwarding NBI
• Socket interface for forwarding alarms event notifications to Alarm Notification
external systems in ASCII format

• Alarms from all network elements supported by NetAct™ are Alarm Upload
forwarded
• NetAct™ internal alarms are forwarded
Filtering
• Retry – re-establish in case of socket connection loss
• Format of forwarded alarms is configurable Multi-NMS Support
• Filtering rules can be defined to specify the kind of alarms
forwarded

• Supports alarm upload operation by re-sending all active


alarms (activated from user interface)

• Supports multiple client NMSs

41 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 14

Version 1 © Nokia Solutions and Networks 33 (115)


Interfaces

4.4.4 SNMP Northbound Interface


SNMP Northbound Interface is an interface for mediating fault management data. It
facilitates an easy integration of NetAct and 3rd party equipment in a multi-vendor
environment, and provides a unified network management view of interface
technologies.
The main purposes of the interface are:
 Supporting fault management related supervision of network elements in different
domains and technologies.
 Supporting request and response interaction for the management information.
 Supporting spontaneous event notifications.
 Identifying the physical or logical fault network resource of a generic, domain, and
technology independent alarm in the entire managed network.

NetAct Open Northbound Interfaces


SNMP NBI
• Interface for forwarding alarm events to external systems via Alarm Notification
SNMP traps
• Functionality covers alarm notification, alarm synchronization Alarm Upload
and alarm cancel operation.

• NetAct internal alarms are supported


Alarm Ack/Cancel
• Support of forwarding notifications to multiple upper-level
Network Management Systems
Filtering
• Capability of setting and updating filtering criteria for the alarm
notifications forwarded.
Multi-NMS Support
• Event reporting reliability (including lost t rap retrieval)
• Compliant with SNMP v2c and SNMP v3
Trap Retransmission

42 2/11/2014 Document ID / v. 0.1 / Life cy cle status / Dept . / Author ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 15

Version 1 © Nokia Solutions and Networks 34 (115)


Interfaces

4.4.5 PM North Mediation Interface


PM NMI (Performance Management North Mediation Interface) is a solution for
publishing PM (Performance Management) data in OMeS (Open Measurement
Standard)
system. In format.
OMeS, With
data PM NMI,
export it is
and filepossible
transfertoare
transfer
basedPM data
on an to an external
advanced XML
format.
The main advantages of the interface are:
 The OMeS file format exported through the interface allows the use of universal
tools with XML support. This enables easy and cost-effective integration of any
external system to NetAct.
 The rule-specific filtering function avoids transferring irrelevant PM data to the
external system.
Third-party integrations do not cause extra load on the performance database. The capacity
of NetAct is thus ensured in all circumstances.

NetAct Open Northbound Interfaces


PM North Mediation Interface: XML (OMeS) Measurement Data Export

• Interface for transferring raw measurement data to external File Based


systems

• Performance data is exported in OMeS formatted XML files XML (OMeS) Format
• Network technology independent
• Filtering supported to specify PM data to be exported Filtering

• File transmitted using FTP or sFTP


Multi-NMS Support

Open Measurement Standard (OMeS) is a Nokia Solutions Networks standard.


According to OMeS, the files are transferred in XML format. In NetAct, the PM
data is transferred over the north and south mediation interfaces in OMeS format.

©2014 Nokia Solutions and Networks. All rights reserved.


43

Fig. 16

Version 1 © Nokia Solutions and Networks 35 (115)


Interfaces

4.4.6 XML Interface for Configuration Management Data


This interface is used for exchanging network configuration data with other planning systems.
The file format is a markup language for configuration management, RAML, which is based
on XML. The current supported versions of the mark-up language are RAML/CM2.0 and
CM2.1.
Nokia Siemens Networks provides schemas for validating RAML/CM2.0 and CM2.1 files.
However, the schemas can only be used to check the generic file structure. They cannot be
used to validate parameter names and values.
The managed objects and parameters that need to be imported with the XML file or exported
to an XML file are defined with a profile. Nokia Siemens Networks provides ready-made
profiles, for example, for site creation and adjacency management tasks. The user can also
create own profiles using an external text or XML editor.
There are four different types of configuration data files that can be transferred over the
interface:

Actual configuration
An actual configuration contains the actual configuration of a certain network area. Actuals
are transferred to the planning system to make sure that the future plans are based on the
actual network configuration.

New configuration
A New configuration contains a new configuration plan which is planned to be provision into
the network.

Reference
A reference configuration contains all objects and parameters of the network in their intended
optimal configuration, as well as modifications planned for the (immediate) future.

Template
Templates define a collection of parameter values for a particular managed object class.
They are used for two purposes:
They define managed object parameters for new planned (CREATE) managed objects that
define how the object should behave. Parameter values in plans override the corresponding
value provided by the assigned template.
They identify the object’s type: for example, pico, micro, and macro for BTS. This can be
used as object classification or assigning templates for related managed objects. For this
purpose, the template can be assigned both for new planned (CREATE) and existing actual
managed objects.
There are two types of templates:
System templates
There is a single system template supporting the latest network element version for each
managed object class. The system template values are defined according to the latest
release of the network element. Versioning of templates is not supported in system
templates. These templates are provided as part of NetAct Configurator and they cannot be
edited by users.

Version 1 © Nokia Solutions and Networks 36 (115)


Interfaces

User templates
A managed object class can have multiple user templates or no user template. A user
template only contains values that differ from the system template, as the system template is
always automatically used under the user template to provide all missing values.

4.4.7 CSV Interface for Configuration Management Data


This interface is used for exchanging network configuration data with other planning systems.
The format of the configuration data is CSV (comma-separated value). A CSV file is an ASCII
(that is, plain text) representation of spreadsheet data. In NetAct Configurator, a CSV file
contains data that represents the managed objects in the network. Data in CSV format can
be used in exporting actual configurations, importing and exporting plans and site
information.
The managed objects and parameters that need to be imported with the CSV file or exported
to a CSV file are pre-defined in an open, well-described fixed format.
There are four different types of configuration data files that can be transferred over the
interface: Actual Configuration, New Configuration, Reference Configuration and Templates.
Please refer to the section for XML Interfa ce for Config uration Management Data for
details on these configurations.

NetAct Open Northbound Interfaces


XML/CSV Interface for Planning Data

• Interface for transferring planning data in XML or CSV format File Based
via HTTP(S) or (S)FTP from NetAct™ Configurator

• Upload of actual configuration data from NetAct™ Configurator XML/CSV Format


includes network configuration and topology

• Download of planning data from an external system to CM Upload


NetAct™ Configurator includes tuning of the current network
configuration and new object integration
CM Download
• Download of default sets from the external system includes
managed object class-specific default configuration

• Hardware Inventory data is supported starting from NetAct 8

46 2/11/2014 Document ID / v. 0.1 / Life cy cle status / Dept . / Author ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 17

Version 1 © Nokia Solutions and Networks 37 (115)


Interfaces

4.4.8 XML Based Inventory Data Export


The XML inventory data export interface is a proprietary open XML interface used for
integrating with a higher level inventory management system. Inventory data is managed in
NetAct 8 via the CM tools.
XML Based Inventory Data Export provides the following functions:
Export the srcinal inventory data from NetAct.
Transform the srcinal inventory data to XML format and name inventory data files according
to 3GPP defined file naming rules.
Export delta inventory data once every day.
Notify all subscribed NMS when new inventory files are ready.
Provide listAvailableFiles operation to check the existing inventory files.
This object-oriented interface is compliant with 3GPP Technical Specifications (TS) listed in
Referenced 3GPP technical specifications, such as Information Service (IS) and CORBA solution sets
documents, which are relevant to a CORBA-based solution. The framework of these
specifications is the Integration Reference Point (IRP) concept, which defines the following
basic principles. For more information, see 3GPP TS 32.101 and TS 32.102.
Top-down, process-driven modeling approach
The purpose of each Integration Reference Point (IRP) is automation of one specific task
related to enhanced Telecommunication Operation Map (eTOM) proposed by
TeleManagement Forum (TMF).
Technology-independent modeling
Based on the requirements, an interface technology independent model is specified in the
“Information Service” and “Network Resource Model” documents.
Standards-based technology-dependent modeling
The purpose is to create one or more interface technology dependent models from the
technology-independent model. This is specified in IRP Solution Set(s), such as CORBA
solution sets.
The NetAct lower management interfaces towards Element Management Systems/Network
Elements (EMSs / NEs) might be manufacturer-dependent. Provisioning of NBI makes
possible an easy integration of multi-vendor equipment and to offers unified management
ability for the entire mobile network. To fulfill these requirements, the NBI implements an
“IRPAgent”, which can convert the management information from the NetAct internal format
to the information required at NBI.

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Interfaces

4.4.9 OSS/J Trouble Ticket Interface


The Trouble Ticket Interface is based on J2EE/EJB technology. The Trouble Ticket Client
tool supports the trouble resolution process in NetAct. The main benefits of using the
J2EE/EJB-based interface are a manageable UI for the basic trouble ticketing tasks,
interworking with Monitoring Desktop tools, for example, Network View or Alarm List, and a
fast and easy way to access alarm-related or alarming object-related information.
Data exchange with a trouble ticketing system is enabled using a standardized OSS/J (OSS
Through Java™ Initiative) compliant interface. The interface offers services for transferring
alarms and managed object information to a third-party trouble ticket system as well as real-
time functionality to show alarms and managed objects attached to trouble tickets in certain
monitoring tools.
The Trouble Ticket List and Trouble Ticket Details tools are the front-end clients to the OSS/J
Trouble Ticket Interface. User queries started in the UIs are exchanged over the standard
OSS/J interface to the Trouble Ticket server. However, the server itself is not contained in
the NetAct system.
As the interface is OSS/J compliant, each server implementing the standard OSS/J interface
can be used, after the necessary integration to the NetAct system.

NetAct Open Northbound Interfaces


XML Based Inventory Data Export
File Based
• Interface for exporting inventory data in XML files.
• Hardware Inventory data is supported in NetAct8.
File Transfer IRP
• Provides 3GPP File Transfer IRP.

OSS/J Trouble Ticket Client Interface


• NetAct™ provides the client side of the interface to Ticket Creation
integrate with external trouble ticket system
• Create, query, update, close, cancel and escalate
Attach/Detach Ticket
trouble tickets
• Interface and mechanism for trouble ticket notification
management Ticket Modification

• XVT profile over JMS supported

47 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 18

Version 1 © Nokia Solutions and Networks 39 (115)


Interfaces

4.4.10 e-mail Alarm Forwarding


The E-mail Alarm Forwarding Interfaceis designed to send e-mails for multiple e-mail
recipients using external e-mail sender programs. This interface sends e-mails directly using
an external mail server configured via the preferences.
The alarm forwarding system in NetAct forwards alarms to e-mail accounts using a specific
e-mail format. The e-mail alarm format specified in this interface is the same to all the
recipients. NetAct sends each alarm notification in a separate mail.
This interface does not specify how NetAct fetches event information and does not describe
the format of e-mail rules.

4.4.11 TMF – 615 Unified User Management Interface


NetAct (User Manager System-Lower UMS-L) can be integrated into a remote User
Management system (UMC-C) through TMF 615 northbound interface. NetAct provides TMF
615 northbound web service interface for a TMF 615 web service client on the remote UMS-
C. The UMS-C can use this interface, for example, to propagate user data administered on
the UMS-C to the NetAct user repository.
When integrating a remote UMS-C, a secure communication must be established between
the UMS-C and NetAct. This comprises of the following steps:
On NetAct
Install license for TMF 615 northbound interface
Enable HTTPS on the TMF615 northbound interface
Create a user account for the remote UMS-C and grant proper access rights.
On the remote UMS-C
Enable HTTPS communication to the TMF615 northbound interface
Configure user ID and password for authentication.
Update of the TMF615 client password.

Version 1 © Nokia Solutions and Networks 40 (115)


Interfaces

Key functionalities
Email Alarm Forwarding NBI
• Interface for forwarding alarm event notifications to external
systems via formatted Emails Alarm
Notification
• Email forwarding rules are created to specify the alarms to be
forwarded
Filtering
• A separate mail is sent for each alarm notification

TMF615 Unified User Management Interface


• Provides the means to integrate NetAct to external central user TMF615
management system Compliant

• Facilitates management of users and their access rights Unified User


centrally for all OSS systems Management

• Substantial improvement on the overall security of t he OSS


systems - OSS systems less vulnerable for unauthorized use

• TMF615 interface is the standard interface for User


Management System – Central (UMS-C) and User
Management System – Local (UMS-L) communication

48 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 19

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Version 1 © Nokia Solutions and Networks 41 (115)


Accessing NetAct

5 Accessing NetAct

Version 1 © Nokia Solutions and Networks 42 (115)


Accessing NetAct

5.1 NetAct Start Page


NetAct Start Page is a centralized launch pad for starting NetAct user interface applications.
You can start all the NetAct applications that have been configured and for which you have
permission to launch from NetAct Start.
NetAct uses Single Sign-On (SSO) for accessing applications through NetAct Start. To be
able to access applications through NetAct Start, a user must have a valid user name and
password. The user also must be granted the permissions for accessing the needed
applications. Depending on the permissions granted for the user, a list of published
applications is visible to the user.
From the right-hand dropdown menu the user can select between two different views.
Folder view shows the different fragments as folders. The applications are grouped into the
following functional areas:
 Administration: Applications for administering adaptations.
 Configuration: NetAct CM applications, License Manager and Software Manager.
 Optimization: Applications for network Optimization.
 Monitoring: NetAct Monitor.
 Reporting: NetAct Reporter.

Security: Certificate, User Management and NE User Management applications.
 User Assistance: Operating documentation library.
Clicking the Online Help icon opens the Online Help Browser. By selecting ‘Show all
applications’ from the dropdown menu the user can se e all the applications in one view and
access them by mouse click.
All the Java applications are installed on the application server cluster when NetAct is
deployed. When a Java Rich Client is accessed for the first time, it is downloaded by the
JWS to user workstation and launched for the user. The next time it is accessed, the
application is started from the local JWS cache.
JWS checks the version of the application every time it is launched on the user workstation,
and if necessary, updates the application from the application server.

Version 1 © Nokia Solutions and Networks 43 (115)


Accessing NetAct

NetAct Start Pa ge

Access the Login Page with


the address provided by your
system administrator

For internal use


1 ©2013 Nokia Solutions and Networks. All rights reserved.

Fig. 20

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Version 1 © Nokia Solutions and Networks 44 (115)


Accessing NetAct

Fig. 21

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Version 1 © Nokia Solutions and Networks 45 (115)


Accessing NetAct

5.2 NetAct Applications Categories


Each application that you can launch from NetAct is grouped into the following categories
according to what kind of tasks it is used for:

Administration
Applications used for the administration of Mediations and Adaptations in NetAct. Provides
as well access to Element Managers.

Deployment
For AddOns Management. AddOns are enterprise applications that can be deployed to the
NetAct server.

Configuration
Set of applications used to manage the network configuration.

Optimization
Set of applications used to optimize the network configuration.

Monitoring
This is the group for fault management applications to monitor and troubleshoot the managed
network.

Reporting
Use these applications to start measurements and generate reports on the performance of
the managed network.

Security
Applications for User Account Management, Network Elements User Management and
Certification Authority (Certificates generation).

User Assistance
Applications to access User Documentation and Information Adaptation Browser.

Some applications are optional and require a license, otherwise they are not visible in NetAct
GUI.

Version 1 © Nokia Solutions and Networks 46 (115)


Accessing NetAct

Applications grouped into functionality areas

Administration Deployment Configuration

Monitoring Reporting Optimization

User
Security
Assistance

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 22

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Version 1 © Nokia Solutions and Networks 47 (115)


Accessing NetAct

5.3 Administration Category


Adaptation Manager
An adaptation is a set of fragments such as configuration management (CM), Performance
Management (PM), Fault Management (FM), and other fragments. These fragments contain
data that enables
adaptation can beNetAct to communicate
deployed with any
to NetAct to support Network
multiple Element.
versions Several elements.
of network releases of an
Adaptation Manager allows to manage adaptations. A user with adequate roles and
permissions can perform the following actions with Adaptation Manager:
 Deploying adaptations, Un-deploying adaptations, Redeploying adaptations
 Viewing adaptations

Mediation Management
The FM SNMP Mediation Configuration user interface is a web application used for
activation, deactivation and parameter configuration (timeout, retries, number messages
handled in parallel mode) of Agent supervision, Trap Reliability and Alarm upload functions
for all NEs.
With SNMP FM mediator, you can perform the following tasks:
 Configuring global parameters for agent supervision and trap reliability
 Configuring parameters for agent supervision by NE
 Configuring global parameters for alarm synchronization
The SNMP PM Mediator user interface is a web application used for activation, deactivation
and parameter configuration (for example, timeout, retries and number messages handled in
parallel mode) of PM mediation. It facilitates configuration of the PM mediation parameters
for all network elements.
With SNMP PM mediator, you can perform the following tasks:
 Configuring global parameters and parameters for PM Polling by NE
 Polling Configuration for existing NEs

NE Integration Wizard
Network Element Integration Wizard application, is used by system administrator to
automatically integrate a network element to NetAct.

SNMP FM Mediator

SNMP FM Mediator application allows system administrator to activate, deactivate, and


configure parameters of agent supervision, trap reliability, and alarm upload functions for all
network elements. Parameters as such as timeout, retries, number of messages to be
handled and so on can be configured with this tool.
• With SNMP FM Mediator, you can:
• Configure global parameters for agent supervision
• Configure global parameters for trap reliability
• Configure parameters for agent supervision by network elements
• Configure global parameters for alarm synchronization

Version 1 © Nokia Solutions and Networks 48 (115)


Accessing NetAct

SNMP PM Mediator
SNMP PM Mediator allows system administrator to activate, deactivate, and configure
parameters of PM mediation (for example, timeout, retries and number messages handled in
parallel mode).
Using SNMP PM Mediator, administrator user can:
• Configure global parameters
• Configure parameters for PM Polling by network element
• Configure polling for existing network elements
SNMP PM Mediator application allows administrator to configure performance management
measurement data polling for the SNMP based network elements and stores the
performance indicators in the system. The performance indicators are configured in the
performance management adaptation and the mapping between SNMP variables and
performance indicators is defined by the SNMP PM fragment of the adaptation. The network
elements having SNMP PM fragments deployed on NetAct can be polled by the SNMP PM
mediation. If performance management adaptation exists, then the data is used by
performance management and stored in performance management database.

Map Administrator
Map Administrator is an administration tool designed for managing the Geographic
Information System (GIS). GIS combines data with location. The main usages for such a
system are data retrieval and visualization based on the location, for example, showing
computed network coverage or dominance on a map.

Version 1 © Nokia Solutions and Networks 49 (115)


Accessing NetAct

Applications Categories: Administration

NE Integration
Management

Optimizer Map
Administration

SNMP Mediation
Management

Adaptation
Management
SNMP Mediation
Management

The Administration category contains the


applications for management of Adaptations,
Mediations and NE integrations.

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 23

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Version 1 © Nokia Solutions and Networks 50 (115)


Accessing NetAct

5.4 Deployment Category


AddOn Manager
AddOns are enterprise applications that can be deployed to the NetAct server. These are
plain Enterprise Archive (EAR) files which may contain Web User Interfaces (UIs) or Java
Beans.
AddOn Manager is a web interface to help manage the AddOns. A user with adequate roles
and permissions can perform following actions with AddOn Manager:
 Deploy AddOns
 Undeploy AddOns
 Start/Stop AddOns
 View AddOns

Version 1 © Nokia Solutions and Networks 51 (115)


Accessing NetAct

NetAct Categories: Deployment

The Deployment category


contains the applications for
management add-ons.

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 24

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Version 1 © Nokia Solutions and Networks 52 (115)


Accessing NetAct

5.5 Configuration Category


NetAct Configurator
NetAct Configurator is a component in the scalable NetAct framework for operating mobile
networks. Configurator gives access to real-time network configuration data and provides
tools to manage network configuration. The basic functionality of NetAct Configurator is to
define and manage parameter data in the network.
Network architecture can be functionally grouped into the access network and the core
network. The access network handles all radio-related functionality while the core network is
responsible for routing calls and data connections to external networks. With Configurator,
the access network and core network are managed in a centralized way.
The main functionalities of Configurator are:
 storing the network parameters in the database
 data exchange with external tools
 setting, modifying, viewing, and comparing network configuration data
 mass modifications on the network: integrating sites, extending and optimizing the
network
 small scale tuning of the network configuration

Software Manager, License Manager


Software Manager and License Manager are centralized NetAct applications for the network
management of Software (NetAct and NEs Software) and Licenses (NetAct and NE's
licenses).

SON Scheduler
SON Scheduler allows user to view and configure operations related to WCDMA Flexi
BTS(s) as well as autoconnection and autoconfiguration features both in the network and
planned configuration. SON Scheduler functionality manages the four following features in
LTE networks:
 PCI Conflict Resolution
 Mobility Robustness Optimization
 Synchronization of Inter-RAT Neighbors

Optimization of Intra LTE Neighbor Relations
It provides advanced filtering options to improve displaying required information as well as an
array of scheduling options.

Version 1 © Nokia Solutions and Networks 53 (115)


Accessing NetAct

Plan Editor
Plan Editor allows the user to edit radio network plans offline, making it possible to modify all
network parameters locally on a PC. Changes to the network topology or either single
parameter changes or mass operations on large groups of parameters can be planned in a
format that can be used by network planning and management systems.

Plan Editor graphical user interface displays managed objects in a hierarchical order and
provides a drag-and-drop functionality to ease the planning work.

Plan Editor includes a reporting functionality, Parameter Dictionary, for online reference and
help on parameter value ranges, and the possibility to store several default parameter sets.

Version 1 © Nokia Solutions and Networks 54 (115)


Accessing NetAct

NetAct Categories: Configuration

The Configuration management defines the tools


for giving access to real-time network configuration
data and tools to manage network configuration

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 25

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Version 1 © Nokia Solutions and Networks 55 (115)


Accessing NetAct

5.5.1 NetAct Configurator


Maintaining up-to-date picture of the network
Working with the latest data is a precondition for exploiting the full potential of any network.
Configurator not only retrieves configuration data from network elements whenever desired.
It also saves this information to allow operators create an archive of configuration stages to
give them vital insight and thus enables them to optimize their network. Built-in northbound
interface capability allows for the export of data towards third-party post-processing
applications.

Configuring the network


Configurator provides offline planning capabilities to prevent any mistakes to be made on a
running network. Current and planned configurations can be compared to identify the best
solution. Plausibility checks prevent errors from the start. An Import functionality is available
which enables to process network plans which have been prepared outside of Configurator in
an operator’s planning environment.
In the configure phase all three Configurator components work hand-in-hand:
 CM Editor is used for displaying configuration data and for comfortable editing of data
when creating a network plan.
 CM Analyzer is used for use case specific running of consistency checks.
 Finally, CM Operations Manager comes into the game when externally created network
plans are imported into the Configurator application for further processing. With the
Command Manager, CM Operations Manager allows the direct execution of commands
and command files (on-demand or scheduled) to network elements.
Once a new configuration has been defined automatic delta command generation takes care
of spelling out all necessary changes in the relevant network element specific data formats.
Controlled deployment of all administration is provided by the provisioning capability.
The automation of all download tasks ensures network consistency and minimizes
operational efforts, allowing a complete transparency of all planning and with minimized
margin for error. All provisioning steps are controlled by the CM Operations Manager.

Version 1 © Nokia Solutions and Networks 56 (115)


Accessing NetAct

Configurator Functionality

• Managing complexity of network protocols and interfaces


• Automating network planning work-steps
• Deploying consistent configurations across network elements

Configurator covers
• multiple technologies (e.g. radio, core)
• multi-vendor support within a single application

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 26

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Version 1 © Nokia Solutions and Networks 57 (115)


Accessing NetAct

5.6 Optimization Category


The optimization process usually takes place when the monitored performance drops below
the set targets, when a periodical tuning task is to be started or when there is need to
optimize the behavior of new network elements in the network. The existing network

configuration and performance


elements. Measurements needs
are used forto be takenthe
analyzing intonetwork
accountand
when adding
service the new
performance
development against set targets. A detailed analysis is performed to find the reasons behind
decreased performance and to select the appropriate corrective actions. In this phase, the
relations between performance indicators and element parameters are analyzed. After the
analysis phase, the configuration parameter settings are optimized and the set quality criteria
are checked. When the corrections are verified and implemented into the network, the quality
monitoring cycle starts from the beginning.

The following applications and tools are used in network optimization with NetAct.

Optimizer
NetAct Optimizer is designed for automated, measurement based optimization of operational
GSM, WCDMA and LTE networks. It provides the functionality for viewing, analyzing and
optimizing the actual network performance and capacity.

Map Administrator
Map Administrator is an administration tool designed for managing the Geographic
Information System (GIS). Map Administrator is located in the Administration folder on the
NetAct Start Page.

Antenna Data Editor


Antenna Data Editor is an Optimizer functionality used for importing site and antenna
relations to the cells and base stations of the actual network. The tool is run by the
administrator user whenever new sites and antennas and relations to the cells in the network
need to be updated. Antenna Data Editor supports data import from any external system
producing a CSV (Comma Separated Values) data input file that complies with the import
format definition.

Configurator
The following Configurator applications are used in the optimization process: CM Analyzer,
for running consistency checks, CM Operations Manager, for downloading and activating
plans and for running workflow-based optimization operations, CM Editor, for editing plans

and templates, SON Scheduler, for running scheduled workflow-based optimization


operations

Performance Manager
Optimizer uses mobile measurement reports collected by Performance Manager in
interference matrix creation

Version 1 © Nokia Solutions and Networks 58 (115)


Accessing NetAct

NetAct Categories: Optimization

NetAct Optimizer is designed for automated,


measurement based optimization of operational
GSM, WCDMA and LTE networks. It provides the
functionality for viewing, analyzing and optimizing
the actual network performance and capacity

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 27

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Version 1 © Nokia Solutions and Networks 59 (115)


Accessing NetAct

5.7 Monitor Category


NetAct Monitor
NetAct Monitor provides a new desktop and a new toolset for monitoring tasks. The fault
management monitoring tools in NetAct Monitor can be used to manage alarms from various
network elements
disruptions and services,
in network types, to perform root cause
and to improve analysis,
the quality of to
thetroubleshoot faults for
network services that cause
subscribers.
NetAct Monitor provides :
 List and view based alarm monitoring
 Object management tools
 Rule management for automated alarm handling and correlation
 Alarm filtering
 Alarm forwarding to e-mail
 Trouble Ticket management tools
 OSS/J Trouble Ticket northbound interface
 3GPP CORBA Fault Management northbound interface

Application launch for all NetAct tools, including NetAct OSS5 level applications
NetAct Monitor toolset accelerates the monitoring workflow by providing centralized
monitoring tools on a single screen for different networks.
Alarm filtering and correlation rules help to automate the regular fault management actions
and reduce the alarm flow to NetAct Monitor alarm tools and upper level systems integrated
via 3GPP CORBA Fault Management northbound interface.
OSS/J Trouble Ticket interface together with trouble ticket tools enhances the trouble ticket
handling within monitoring tools.
NetAct Monitor supports user specific customization on tool views and tool set-ups and its
permission management supports user group specific tool and operation permissions.
With this integrated toolset NetAct Monitor provides excellent support for daily monitoring
tasks in operations helping operator to gain OPEX savings when tools are in full use.

Version 1 © Nokia Solutions and Networks 60 (115)


Accessing NetAct

NetAct Categories: Monitor

System Level Trace


Functionalities

Alarm Monitoring and


Management

Alarm Statistics
reporting tool

NetAct Monitor provides tools to manage alarms from different Network


Elements, perform root cause analysis, troubleshoot faults in the network
services and improve the quality of the network services for subscribers.

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 28

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Version 1 © Nokia Solutions and Networks 61 (115)


Accessing NetAct

NetAct Monitor: Regional network monitoring


In regional network monitoring, the emphasis is on the basic monitoring of one management
region. This covers alarm collection from the managed sub-networks via the mediation and
the monitoring tools. Northbound interfaces (available as optional functionality) support the
data forwarding to 3rd party systems.

Real Time Performance Monitor


The NetAct Realtime Performance Monitoring (RTPM) GUI contains global information on the
@vantage, NE3S, and SNMP based NEs available for monitoring. It enables the user to:
 Monitor performance data of the managed objects in Counter Selection navigation
tree.
 Monitor the counters and KPIs using objects like Graph and State windows, in the
PM Objects navigation tree.
 Preview data of the selected managed object.
 Load, save, and delete the selected user profile configuration provided the user
has valid permissions for creating profiles.
The toolbar is present below the menu bar and contains frequently used operations for quick
access.

A status message appears in the status bar at the bottom of the window.
TIP
Functions are usually available only in certain context. The representation of a function
(button, menu entry) is displayed sensitive if it is available in the current context or displayed
insensitive if it is unavailable.
For each opened Graph or State view/window, a tab exists in the content area of the RTPM
window. Each Graph or State view contains a Counter Selection tree displaying the counter
values available for monitoring and a Previewer for displaying counter values as text. The
Graph or State view selected is considered to be the active view. The menu bar at the top of
the RTPM window contains the application-specific functions and access to context sensitive
help system.
In order to monitor counters, KPIs and configure profiles the user must have:
 Launch permissions to launch the RTPM GUI.
 Load and modify permissions to load, save, and delete public configurations from
the RTPM GUI.

Version 1 © Nokia Solutions and Networks 62 (115)


Accessing NetAct

Troubleshooting with Monitor Tools

Troubleshooting with Monitor Tools


NetAct Monitor Views

1. Locate problematic network


element(s) from the Monitor Views
in NetAct Monitor
2. Obtain an overview about the
alarm situation with NetAct Monitor
Alarm List
3. Launch appropriate element
Alarm List manager or remote session
4. If a site visit is needed, the same
element manager can be used
locally at the site

Element Manager

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 29

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Version 1 © Nokia Solutions and Networks 63 (115)


Accessing NetAct

Trace Viewer
Tracing is a concept name for an optional NetAct functionality, which is performed by the
TraceViewer application, and allows the tracing of mobile equipment and subscribers in
mobile networks.
TraceViewer enables global tracing, which means that a user can trace an International

Mobile
numberEquipment
throughoutIdentity (IMEI)Additionally,
the network. number or International Mobile
the TraceViewer Subscriber
application Identitya(IMSI)
provides
mechanism for administering, collecting and viewing information related to a specific
subscriber or mobile equipment.
TraceViewer can activate traces in several network elements, including Nokia Solutions and
Networks RNC, FlexiNS. In addition, TraceViewer receives events from Nokia Solutions and
Networks BSC and MGW network elements.
Trace data is collected from the network elements and is sent to TraceViewer, where it can
be viewed in the form of reports.
TraceViewer can be also used to support network planning and optimization. After changing
the network parameters, users can easily verify that all sites are working as planned, by
using TraceViewer’s graphical and textual presentations. This tool is also used for real -time
troubleshooting to follow the functionality of the network and possible problems with a call.
Operators can use tracing to troubleshoot problems with mobile equipment or subscriber’s
connections and to follow up customer complaints. Tracing can be also used to monitor the
network and to check the results of the network optimization.

Version 1 © Nokia Solutions and Networks 64 (115)


Accessing NetAct

5.8 Reporting Category


Performance Manager
Performance Manager is a centralized, multi-vendor, multi-technology data reporting solution,
providing easy and accurate information on network wide performance, usage and quality
statistics.
The new easy-to-use GUI allows advanced reporting, threshold supervision, profiling and
trending on long term raw and aggregated data. By using Performance Manager tools the
NetAct users are able to:
 create and edit reports, for private or public usage
 create and edit KPIs, for private or public usage
 browse for existing KPIs and reports
 customize dashboards with tables and multiple chart types
 schedule reports and distribute them via email in CSV or XLS format
 customize the web portal look and feel and setup your preferences
Performance Manager is multi vendor-capable and collects data from the entire network that
consists of network elements from Nokia Siemens Networks and from other vendors.
Performance Manager includes also several ready-made report packages.

Version 1 © Nokia Solutions and Networks 65 (115)


Accessing NetAct

NetAct Categories: Reporting

Centralized Management of NEs Network Element features usage


Measurements: reporting:
 Administration of Measurements  Software Asset Monitoring

PM Reporting and Monitoring Tools


in Performance Manager:
 Reporting Suite
 Saved Reports
Performance Manager is a
 Report Creator
centralized, multi-vendor,
 Report Publisher
multi-technology data
 KPI Creator
reporting solution
 KPI Publisher
 Scheduler
 Admin Toolkit
 Thresholder and Profiler
1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 30

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Version 1 © Nokia Solutions and Networks 66 (115)


Accessing NetAct

Administration of Measurements
Administration of Measurements (AoM) application enables the PM Administrator user to
manage (enable/disable) measurements on network elements to allow data collection from
network elements to NetAct.
This application can be used to view, create, modify and delete measurement plans and
templates.
Measurement plans can be used to start and stop the measurements on the network
elements. AoM also helps to upload measurement plans from the network elements to
NetAct.
This tool contains four tabs:
 Network Overview: It enables you to view the activation status of measurements in
the network.
 Plans: It enables you to create, modify, delete, activate and deactivate plans.
 Templates: It enables you to create, modify and delete a template. It also allows
you to create a plan based on an existing template.
 Upload Overview: It enables you to view a summary of all the upload operations
carried out during a specific time period for specific NE Types.

Thresholder and Profiler


Thresholder and Profiler are NetAct applications that are integrated with NetAct Performance
Manager: they allow setting and managing thresholds or profiles, respectively, for the
counters or KPIs calculated in Performance Manager.
Profiler: Capitalizes on the observation that the measured values of a KPI often follow a
pattern. Profiler tracks this pattern and provides a reliable approximation of the typical value
of the KPI based on a week's data.
• Thresholder: Regularly compares the KPI values and the KPI profiles with the threshold for
the KPIs. If notification sending is enabled for a threshold that is crossed, Thresholder sends
notifications.
Thresholder and Profiler depend on each other.
Profiler uses the output of the PI value check that Thresholder performs regularly against the
PM Database of NetAct. Thresholder uses the latest profiles, calculated by Profiler, to
evaluate the latest PI values in the PM Database against the profiled thresholds.
Nevertheless, you can define a threshold and a profile for the same KPI independently from
each other: if you enable thresholding and profiling but the threshold is not a profiled
threshold, Profiler still maintains the profile for the KPI. This way you can monitor the KPI
actively (with the threshold and by receiving violation notifications) and at the same time you
can also gather longer-term information on the KPI (with the profile). You can use this setup
during the four-week learning period of the profile; once the learning period is over, you can
change the absolute threshold into a profiled threshold.

Version 1 © Nokia Solutions and Networks 67 (115)


Accessing NetAct

Software Asset Monitoring


Software Asset Monitoring application collects and processes the configuration and
measurement data based on customer specific settings. It generates a report on the feature
usage and forwards the formatted monitoring data to the customer and NSN Customer Team
via an encrypted e-mail. The encrypted e-mail can be read and validated by Customer and
NSN Customer Team only. The report on the feature usage is used to generate an invoice.
One software monitoring report comprises information related to one NetAct cluster.
Note:
For LTE and Flexi Direct, software monitoring is the only way of usage control as License
Keys are not implemented for these technologies.

Software Asset Monitoring enables speed and efficiency with fast software activations
through bypassing the pre-activation procurement process, and applying alternative pricing
models where invoicing is based on network configuration or on used functionality. This
results in OPEX savings and in an increased flexibility.

Version 1 © Nokia Solutions and Networks 68 (115)


Accessing NetAct

Performance Management Functionality


Operator gets network reports
using the Performance Manger
Reporting Tools
3rd party
Northbound
Interfaces
PM data can be exported
to external systems Operator PCs

Office LAN

NetAct 8

Measurement Data from NEs is Measurement Data is post-


collected and stored in NetAct processed in NetAct and stored
Data base in NetAct Data base
Regional Cluster

Q3 –XoH- DCN
SNMP
NE3S/WS
Q3 –NWI3

Core Network 2G /3G / LTE Radio


3rd party Measurement Data is
Southbound
Interfaces
produced in the NEs
1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 31

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Version 1 © Nokia Solutions and Networks 69 (115)


Accessing NetAct

5.9 User Assistance Category


5.9.1 Operating Documentation
NetAct operating documentation is available online in browsable format in IBM Eclipse
Infocenter browser on the NetAct user workstations. The standard NetAct operating
documentation set contains both HTML documentation, and selected documents in PDF
format. The Applications Online Help is conveniently available via NetAct Operating
Documentation, in case the context sensitive Online Help is not available via the application.

5.9.2 Object Information Browser


Object Information Browser (OIB) is an application used for browsing of alarm, measurement,
counter, and both radio and core network parameter descriptions, as well as object class
information and changes between network element releases.
OIB user interface provides following functions for utilizing the adaptation reference
information:
 Search
 View
 Browse
 Compare
 Export to spreadsheet or XML
 Print
 View release changes
 Select GUI columns for browsing and export

Version 1 © Nokia Solutions and Networks 70 (115)


Accessing NetAct

NetAct Categories: User Assistance

User Assistance provides the user with all the support information
required to operate NetAct and the information about counters,
traffic measurements configuration parameters, managed objects
and alarms information via the Object Information Browser.

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 32

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Version 1 © Nokia Solutions and Networks 71 (115)


Accessing NetAct

5.10 Security Category


5.10.1 User Management
User management is a web based management system for monitoring, managing
and administering users and groups. The user management application manages
user profile information, groups and password policies and ensures the security of a
user.
User management is integrated with Permission Management (PEM) of the different
NetAct tools for the corresponding authorizations to be assigned to users. The
authentication of a user is based on user profile information stored in the system
specific authentication repository.
The following operations are managed by user management :
 Creating, deleting and updating user and login profile
 Creating, deleting and updating a group
 Importing and Exporting users and permissions
 Resetting user passwords
 Configuring password policy

5.10.2 Certification Authority


Certification Authority is the tool used to download the security server CA certificates
used by the tier1 to communicate con NetAct applications (launch NetAct desktop).

5.10.3 Network Element Access Control


Web application used to administer NE users. Replaces Service User Management
of OSS 5.x.

Version 1 © Nokia Solutions and Networks 72 (115)


Accessing NetAct

NetAct Categories: Security

The security management defines the actions, tools


and functionalities designed to protect the system and
the network against security threads.

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 33

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Version 1 © Nokia Solutions and Networks 73 (115)


NetAct User Assistance

6 NetAct User Assistance

Version 1 © Nokia Solutions and Networks 74 (115)


NetAct User Assistance

6.1 Operating Documentation


NetAct operating documentation contains the user assistance needed for the daily network
management operations. The documentation is available on NetAct user workstations in a
browsable format.
The same documentation is offered in browsable format and as downloadable PDFs also via
the Nokia Siemens Networks Online Services, accessible at
https://online.portal.nokiasiemensnetworks.com (requires authentication).
The NetAct application Online Helps are available in the same NetAct Operating
Documentation set, and they can be launched via context-sensitive launch from the NetAct
applications.

6.1.1 Browsing the content


1. From Contents frame expand the category by clicking the plus icon or double-clicking the
category name.
2. Click the document name.
The content appears in main frame.
Additional information:


On the top of Contents frame click Collapse all button to collapse all opened
topics.
 On the top of Contents frame click Link with Contents button to link viewed content
in main frame with related topic in Contents frame.
 On the top of Contents frame click Maximize button to maximize the Contents
frame. Click Restore button to restore the view.
 On the top of main frame click Maximize button to maximize the main frame. Click
Restore button to restore the view.

6.1.2 Searching in the publication


3. Above the Contents frame fill in the Search field with the searched expression.
4. Click Search scope if you want to choose which categories and documents need to be
searched through.
5. Click GO button to run the searching.
6. The results are displayed in Search results frame.
7. Click on chapter name.
The content appears in main frame.
You can return to browsing the content by clicking Contents button at the bottom of
Search results frame.

Version 1 © Nokia Solutions and Networks 75 (115)


NetAct User Assistance

Operating Documentation

Operating
Documentation Library
Object Reference
Online Help
Information Access from NetAct Start Page
• Technical overviews of NetAct or from each NetAct Tool
8 and NetAct functionalities
Object Information Browser:
• Release change
documentation • Alarm descriptions
• Operating concepts and Online Help
• Performance management
instructions for FM, CM, PM
counter and measurement
and system administration Online operating help for NetAct
descriptions
• NE integration instructions Tools
• System Technical Reference • Network element change
information for PM and CM
• Troubleshooting Principles
content Object information
• Interfaces Specifications

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 34

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Version 1 © Nokia Solutions and Networks 76 (115)


NetAct User Assistance

Browsing Documentation

Search Function

Search Results Tab

Contents Tab

©2014 Nokia Solutions and Networks. All rights reserved.


1

Fig. 35

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Version 1 © Nokia Solutions and Networks 77 (115)


NetAct User Assistance

6.1.3 Searching currently browsed content


When browsing the content (publication category) you can quickly run the search.
1. On the top of Contents frame click the Search selected topic and all subtopics button.
2. The Search selected topic and all subtopics dialog appears
3. Type the searched expression.
4. Click OK button to run the searching.
5. The results are displayed in Search results frame.
6. Click on document or chapter name.
The content appears in main frame.
You can return to browsing the content by clicking Contents button at the bottom of
Search results frame.

6.1.4 Navigating
 On the top of main frame click the Go Back button to return to previously viewed
page.
 On the top of main frame click the Go Forward button to go forward in the history
of viewed pages.
 On the top of main frame click the Home button to go to the top of the publication.

6.1.5 Adding viewed page to favorites


This instruction is available only for Internet Explorer browser.
1. On the top of main frame click the Bookmark Document button.
2. The Add a Favorite dialog appears.
3. Type the name of the bookmark and select its location in favorites folder of your browser.
4. Click Add button.

Version 1 © Nokia Solutions and Networks 78 (115)


NetAct User Assistance

Browsing Documentation: Results page Options

Maximize

Print Results

Bookmark Document

Show in TOC

Home

Go Forward TOC: Table of Contents

Go Backward

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 36

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Version 1 © Nokia Solutions and Networks 79 (115)


NetAct User Assistance

6.2 Online Documentation


Online Documentation: Infocenter and Operating Documentation Library
NetAct operating documentation is available in Infocenter as browsable HTML-library.
The browser window is divided to two parts: on the left side is the table of contents which can
be used for fast access to any operating document, or part of a document. On the right side
the document itself is visible.
The topics can be opened and searched using
 the table of contents
 search function
The NetAct operating documentation set contains the documents needed for getting familiar
with NetAct and the daily operations. The topics covered include:
 Overviews to NetAct functionality
 Release change documentation
 Operating concepts to network management and NetAct system administration
 Network element integration instructions
 System technical references

Troubleshooting principles
 Open interface specification

Version 1 © Nokia Solutions and Networks 80 (115)


NetAct User Assistance

Online Documentation

Online Help

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 37

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Version 1 © Nokia Solutions and Networks 81 (115)


NetAct User Assistance

6.3 Rich Media in Operating Documentation


HTML-format documentation is accompanied by rich media (Flash) presentations and
sortable tables.

Version 1 © Nokia Solutions and Networks 82 (115)


NetAct User Assistance

Rich Media in Operating Documentation

• Easy access: rich


media presentations
& XML modules side
by side in Infocenter
• Easy navigation
across the topics
• Visualized overviews
provide a good
reading experience
• Search for rich media
in NetAct 8

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 38

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Version 1 © Nokia Solutions and Networks 83 (115)


NetAct User Assistance

6.4 Object Information Browser


Object Information Browser is a customer documentation browser designed specifically for
browsing of Adaptation metadata information on object classes, and performance
management, configuration management data, and fault management metadata.

The content
counters, CMinparameters,
Object Information Browser covers
alarm descriptions, and the descriptions
object of the
classes for PMAdaptations
measurements and
deployed in NetAct.
Information on alarming, measured and configurable (CM) objects is available via managed
object class metadata in Adaptation Information Browser.
Adaptation Information Browser is a Web UI application which is accessed from the NetAct
Start Page. The basic functionality in Adaptation Information Browser includes:
 Searching by data type (PM, CM, FM, Object Class) and by release, based on the
free text.
 Viewing the description of an individual counter, measurement, parameter, alarm
manual, or object class based on search results, for example, viewing the
description of an individual measurement.
 Browsing counters, measurements, parameters, alarm manuals and object classes
by release or by user-defined criteria and drilling down to details.

Comparing selected
descriptions adaptation descriptions,
of two measurements, counters, for example, comparing the
or parameters.
 Exporting to Excel and XML, based on search results.
 Printing of search results.

Version 1 © Nokia Solutions and Networks 84 (115)


NetAct User Assistance

Object Information Browser

OIB Functionalities
Search

• Objects Topology View

• Measurements Browse

• Counters Compare

• Parameters Export Data

• Alarms Print

View release changes

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 39

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Version 1 © Nokia Solutions and Networks 85 (115)


NetAct User Assistance

6.4.1 Search functionalities


Browsing measurements
To search for and browse measurements information:

1. In the main window, click Measurements.


2. Click the drop-down list of Adaptation to choose a specific adaptation.
The corresponding data are displayed in the result panel.
If you do not want to designate a specific adaptation, you can choose all, and use Look
for below directly.
3. Click the drop-down list of Release to choose a version. The corresponding data are
displayed in the result pane below. Again, if you do not want to designate a specific
version, you can choose all.
Note:
If you do not choose a specific adaptation in Adaptation, you can not choose a specific
version in Release.
4. Enter the keywords in the search box of Look for, and click Search.

TIP
Keywords
enter can
two or be any
more part ofseparated
keywords the attributes of the data. To narrow down the search scope,
by white-spaces.

The search rules are listed below:


• The search supports fuzzy match.
• If there is no precisely matched result according to the keyword, items with similar
keywords are displayed. If there is even no similar result, no record is displayed.
• The order of the search results is determined by the priority of the attributes.
• For example, you enter two keywords for attributes, one for ID and the other for
Description. As the priority of ID is higher than that of Description, the searched items
for ID are listed above the items for Description.
.
5. To show more detailed information about the measurements, follow the steps below:
• Click Column settings at right-top of the result panel to choose the information needed
in the drop-down list, and then click Apply
• You can also choose Default to reset the settings as default value.
• Click the attribute with hyperlink in ID, and then the details are displayed in a pop-up
dialogue box.
• Click the attribute with hyperlink in Managed objects, and the detailed information of
the selected item is displayed in the same window.
• Click the arrow icon next to the attribute name to view the whole description of the
attribute.

Version 1 © Nokia Solutions and Networks 86 (115)


NetAct User Assistance

6. To define how many items to show per page, click the drop-down list of items per page
at the right-bottom of the result panel.

7. To export the measurements of the page, follow the steps below:


a. Navigate to the page you want to use for exporting.
b. Click Export to export the measurements of the current page in a specific
format.
c. Choose the format you want in the pop-up box, and then click Export in it. By
default, the exporting is in xml format.
d. Save or open the exported data file.

Version 1 © Nokia Solutions and Networks 87 (115)


NetAct User Assistance

Object Information Browser Search

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 40

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Version 1 © Nokia Solutions and Networks 88 (115)


NetAct User Assistance

Browsing managed objects


You can use Object Information Browser to search for and browse managed objects
information.

1. In the main window, click Managed Objects.


2. Click the drop-down list of Adaptation to choose a specific adaptation.
The corresponding data are displayed in the result panel.
If you do not want to designate a specific adaptation, you can choose all, and use Look
for below directly.
3. Click the drop-down list of Release to choose a version. The corresponding data are
displayed in the result pane below. Again, if you do not want to designate a specific
version, you can choose all.
Note:
If you do not choose a specific adaptation in Adaptation, you can not choose a specific
version in Release.
4. Enter the keywords in the search box of Look for, and click Search.

TIP
Keywords can be any part of the attributes of the data. To narrow down the search scope,
enter two or more keywords separated by white-spaces.

Version 1 © Nokia Solutions and Networks 89 (115)


NetAct User Assistance

Managed Object Browsing in OIB

Select Adaptation and


then Select Release

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 41

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Version 1 © Nokia Solutions and Networks 90 (115)


NOLS and My Active SW Support Portal

7 NOLS and My Active SW Support Portal

Version 1 © Nokia Solutions and Networks 91 (115)


NOLS and My Active SW Support Portal

7.1 NOLS
The NSN Online Service (NOLS) provides easy and secure access to solution and product
documentation, downloadable software, project management tools, online entry and tracking
of Help Desk cases, online ordering, e-learning and collaboration tools.
NOLS operates as an e-business service for operators, partners, subcontractors and other
associates. In NOLS, you can find product information varying from general marketing type of
content to detailed technical descriptions. Via NOLS, you can also place orders for certain
network products, manage a project in a collaborative environment, get familiar with the
learning offering and share confidential information within your team.

What Services are available in NOLS?


For an introduction on the service offering, please check the NOLS Service Information. It
should be noted that you may not have access to all the services, as your access rights have
been tailored for your company. Please note also that some services have their own Help
files with more detailed information.

Security in NOLS
NOLS functionalities use 128 bit encrypted HTTPS SSL connection to ensure secure
communication between NOLS servers and client browsers. File integrity is checked with a
32 bit checksum in the zipped files in order to ensure that no files are corrupted.
The password protection is used to prevent unauthorized access to NOLS. The usernames
and passwords are created according to a standardized process at NOLS Support Desk
(NOLS Support). The approval of Nokia Siemens Networks Contact Person/ the NOLS Main
User is needed for granting any person a username and password to th e company’s NOLS
account. Only the nominated Team Service Facilitators may grant access to the Team
Service categories and documentation. In addition, every NOLS user is responsible for not
giving his/her personal username and password to any third person. When login into NOLS
for the first time, all users accept the disclaimer of NOLS terms and conditions, and are
expected to follow those.

Version 1 © Nokia Solutions and Networks 92 (115)


NOLS and My Active SW Support Portal

NSN Online Services

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 42

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Version 1 © Nokia Solutions and Networks 93 (115)


NOLS and My Active SW Support Portal

Log In details
To prevent unauthorized access to NOLS, users are required to have individual usernames
and passwords. Communication between the client browser and NOLS is encrypted to
prevent disclosure of privileged information. Usernames and passwords are created
according to a standardized process at the NOLS Support Desk by the NOLS Administrator.
Approval of a Nokia Siemens Networks Contact Person is needed for granting any person a
username and password to the NOLS account of a company.
Every user has an individual NOLS User ID, which consists of a username and a password.
The system automatically sends the NOLS username and password in two separate e-mails.
Passwords are also case-sensitive, which further improves the IT Security. When the user
logs into NOLS for the first time, the system forces the user to change the password. The
password is forced to be a minimum of 8 alphanumeric characters.
Each password must have a minimum of 8 characters and follow 3 of the following 4 criteria:
 Includes capital letters (A - Z)
 Includes small letters (a - z)
 Includes arabic numerals (0 - 9)
 Uses the following allowed special characters: ! " # $ % & ' ( ) * + , - . : ; < = > ? @
[\]_{}~
Password must be changed at least every 180 days and chosen password must not be the
same as any of your 5 previous passwords.

Version 1 © Nokia Solutions and Networks 94 (115)


NOLS and My Active SW Support Portal

How to get Access to NOLS

• Send your request tonols.support@nsn.com


Or
• Use ”User Registration Request” tool:

NOLS.support@nsn.com

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 43

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Version 1 © Nokia Solutions and Networks 95 (115)


NOLS and My Active SW Support Portal

7.2 My Active SW Support Portal


Nokia Siemens Networks Active SW Support Portal is intended for online communication
between customers and NSN. Make this portal your interactive channel: hear more on NSN
products, their troubleshooting and discuss with experts online.

7.2.1 Forum
Share your experiences, create blogs, post your queries and get the replies from other
experts. Read many informative documents and learn from the published videos about many
different NetAct and Network Elements' topics.

Version 1 © Nokia Solutions and Networks 96 (115)


NOLS and My Active SW Support Portal

My Active SW Support Portal: Accessing from NOLS

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 44

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Version 1 © Nokia Solutions and Networks 97 (115)


NOLS and My Active SW Support Portal

My Active SW Support Portal Main Page: Forum

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 45

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Version 1 © Nokia Solutions and Networks 98 (115)


NOLS and My Active SW Support Portal

My Active SW Support: Tools

Videos

People

Groups

Projects

Spaces

Tags

Bookmarks

Polls

Blog Posts

Documents

Discussions
1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 46

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Version 1 © Nokia Solutions and Networks 99 (115)


NOLS and My Active SW Support Portal

My Active Software Support: Videos

1 ©2014 Nokia Solutions and Networks. All rights reserved.

Fig. 47

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Version 1 © Nokia Solutions and Networks 100 (115)


NOLS and My Active SW Support Portal

Version 1 © Nokia Solutions and Networks 101 (115)


Exercises

8 Exercises

Version 1 © Nokia Solutions and Networks 102 (115)


Exercises

Version 1 © Nokia Solutions and Networks 103 (115)


Exercises

Exercise 1
Title: NetAct Main Functionalities
Objectives: Explain in general the services offered by NetAct and other
products of the OSS Portfolio.
Describe the general usage of NetAct.
Pre-requisite: none

Query
1. What is the relationship between NetAct 8 (regional level) and the NetAct
Advanced Monitor, Advanced Configurator and NSN Performance Manager
Systems?

2. List at least four different services offered by the products in the OSS portfolio.
Explain what the main purpose of them is.

3. What is the difference between a Release and an Enhancement Pack?

Version 1 © Nokia Solutions and Networks 104 (115)


Exercises

Exercise 2
Title: NetAct Architecture
Objectives: Describe the Architecture of NetAct 8 Regional cluster.
Identify the benefits of the virtualization
Pre-requisite: none

Query
1. List the Hardware Components of the NetAct 8. Explain the main functionality of
each component.

2. Describe in general terms the virtualization environment for the NetAct 8


architecture.

3. Explain how the NetAct 8 system guarantees high availability of the whole
functionality.

Version 1 © Nokia Solutions and Networks 105 (115)


Exercises

4. List the three configuration types of NetAct 8. How is the system size scaled
taking into account the virtualization?

5. What is the difference between a “Domain Specific Application” and a “Domain


Agnostic Application”

Version 1 © Nokia Solutions and Networks 106 (115)


Exercises

Exercise 3
Title: NetAct Interfaces
Objectives: Explain the concepts of Northbound and Southbound
Interfaces
Describe the functionality of the available interfaces in NetAct 8
Pre-requisite: None

Query
1. What is the difference between a Southbound Interface and a Northbound
Interface?

2. List three Northbound interfaces that provide: FM support and PM support.

Version 1 © Nokia Solutions and Networks 107 (115)


Exercises

Exercise 4
Title: Accessing NetAct Applications

Objectives: Explain the purpose of NetAct Categories Groups


Pre-requisite: none

Query
1. List the NetAct Start Page Categories. Explain the purpose of each category.

2. Explain the main functionalities of the following applications. Please indicate to


which category they belong to:
a) NetAct Monitor
b) Performance Manager
c) CM Operations Manager
d) Online Documentation
e) Trace Viewer
f) Optimizer

Version 1 © Nokia Solutions and Networks 108 (115)


Exercises

Exercise 5
Title: NetAct Start Page
Objectives: Utilize the functionalities in NetAct Start Page to access the
different NetAct applications

Pre-requisite: none

Task
Login to NetAct 8 system with the credentials provided by the trainer.
Query
1. List the Applications Groups found in NetAct Start Page

2. List some Applications under each Group

3. Change the visualization mode of NetAct Start Page from Application Groupings
to All application list. What is the difference between the two visualization
modes?

Version 1 © Nokia Solutions and Networks 109 (115)


Exercises

Exercise 6
Title: User Assistance and Applications Help
Objectives: List the different documentation references in NetAct
Use the Online documentation for searching main NetAct
topics.
Use the Online Help for searching for specific NetAct Operative
procedures.

Pre-requisite: None
Task
Login to NetAct 8 system with the credentials provided by the trainer.

Query
1. List the applications available in NetAct 8 to provide documentation and
information about NetAct and the supported Network Elements.

2. Go to User Assistance Category and Open the Operating Documentation. List


the some of the Main Contents items. Search for the NetAct Monitor Application
and save the corresponding page for the “Overview” of this application. List the
steps to do this task.

3. Open the NetAct Monitor A


find the corresponding help for Using data Views

Version 1 © Nokia Solutions and Networks 110 (115)


Exercises

Exercise 7
Title: Rich Media in Operating Documentation
Objectives: Use the Online documentation Rich Media to view videos on
concepts and tasks execution in NetAct.

Pre-requisite: None
Task
Login to NetAct 8 system with the credentials provided by the trainer.

Query
1. Open the Operating Documentation. Find a Rich media item to get an overview
of the Configuration Management Operations in NetAct. Describe the format and
content of such overview.

2. In your opinion, what can be the advantages of the Rich Media information
compared with the standard html Online Help? When would you use Rich Media
and when would you use the standard documentation?

Version 1 © Nokia Solutions and Networks 111 (115)


Exercises

Exercise 8
Title: Object Information Browser
Objectives: Use the Object Information Browser Application to browse,
visualize and export detailed data of the supported network
elements in NetAct 8.

Pre-requisite: None
Task
Login to NetAct 8 system with the credentials provided by the trainer.

Query
1. Open the Object Information Browser Application. List the types of information
about network elements that you can find using this and explain how you can find
information for certain type and version of network element.

2. Browse the Measurements for the RNC network element and export the results.
What are the options for exporting the Measurements List? How can you find the
counters that belong of those Measurements using OIB?

3. Using OIB, find out how many alarms can be received in NetAct Monitor for the
LTE Base Stations.

Version 1 © Nokia Solutions and Networks 112 (115)


Exercises

Version 1 © Nokia Solutions and Networks 113 (115)