INEFFICIENCIES OF THE MANAGEMENT OF SEDAPAL

Currently, water and sanitation services in Lima and other cities in Peru don’t provide the
best possible service to their clients, as result of this, there is evidence of insufficient
coverage, subsidized rates as well as inefficiencies in the management by of the
companies.

The population is realizing that if you pay for a service has the right to demand that it be of
adequate quality, and that it It has to be victim of insufficient hours of services, water unfit
for human consumption, sewage water and many other things that reflect a bad sanitation
service.

Drinking water and sewerage services are a classic example of local natural monopoly. It
can be said that it is a public service of pure monopoly character, The problems that
present are:

-economic inefficiency in the commercialization of the service.

- Productive inefficiency in the provision of the service.

- Financial inefficiency in the management of the service.

In Puno city there is inefficiencies of the management of sedapal because there isn’t
adequate control , For several years now, finding a way to measure the performance of
firms in the water industry has been one of the main concerns of regulatory bodies around
the world. This sector has received very special attention, not only because of water's
importance in sustaining life, but also because of its configuration as a natural monopoly.
The most relevant studies about performance have assessed the firms 'inefficiency and
the way it affects costs, production and, consequently, the customers' welfare. Because of
its market structure, the regulation and the incentives mechanism topics of frequent
discussion.

Benefits of the Project

• Decrease in pollution of the Interior Bay of the Lake

Titicaca

• Improvement of the water quality of Lake Titicaca.

• Flora and Fauna Recovery.

• Ecosystem recovery.

• Reduction of bad odors.

• Recovery of the Tourist value of Lake Titicaca.

• Landscape beautification.

• Increase in the arrival of tourists.

• Reduction of infectious diseases.

• Improvement of people's health.

• Savings in health treatment.

• Improvement of the quality of life of the population.

What happens with Sedapal?

Criticisms of the management of water resources in our country have become viral. These same
seem to accompany the debate about privatizing the water supplier company in our capital:
Sedapal. There are many reasons for both tasks, which are governed by the premise that the water
shortage responds to the negligence of the lending company. Thus, the Peruvian Institute of
Economics (IPE) notes that, between 1994 and 2011, while the water rate has almost doubled,
privatized services such as those related to telephony have been reduced by almost half; and for
the case of electricity, by more than 10%.
Sedapal supplies Metropolitan Lima and Callao, and as a result of its management, 91%
of the population has potable water, while sewerage coverage does not exceed 87% of
the population. It follows that nearly 800,000 inhabitants of the capital do not have
potable water service and more than 1.2 million with sewerage. Moreover, within the
scope of regulation of the Sunass, a figure greater than 2.1 million people still lack the
service of drinking water and 3.7 million of the sewerage system.

Added to this, inefficiencies in management are not limited to the provision of the
service reflected in these statistics. There are latent problems in terms of network
renewal and wastewater treatment, which reach 16% coverage; not to mention the
victims of floods and water cuts, suspensions and untimely water cuts. At the same
time, the national metrology service of INDECOPI revealed that Sedapal had charges
that did not correspond to the water supply in some districts, but that the tariffs added
to the payment filtered air in the connections. That is to say, product of the meter
registering the entry of air as one of water, the amounts of the receipts were inflated
inappropriately. This has even greater incidence in areas whose water supply is granted
in a rationed manner and, therefore, in the poorest districts of the capital.
Desde hace varios años, la búsqueda de una forma de medir el desempeño de las empresas en la
industria del agua tiene

sido una de las principales preocupaciones de los organismos reguladores de todo el mundo. Este
sector ha recibido muy

atención especial, no solo por la importancia del agua para mantener la vida, sino también por su

configuración como un monopolio natural. Los estudios más relevantes sobre el rendimiento han
evaluado la

la ineficiencia de las empresas y la forma en que afecta los costos, la producción y, en

consecuencia, el bienestar de los clientes.

Debido a su estructura de mercado, la regulación y el mecanismo de incentivos

temas de discusión frecuente

Durante el año 2012, el sistema de producción de agua potable ha recibido inversiones

sustanciales cuyo objetivo es mejorar la calidad de la prestación de dicho servicio. De este modo,
es importante mencionar que enero del año 2013, EMSAPUNO ha iniciado la operación de la
infraestructura relacionada al proyecto ―Rehabilitación del Sistema de Abastecimiento de Agua
Potable, Captación Chimu de la Ciudad de Puno, Provincia de Puno‖. El expediente técnico de dicha
obra fue desarrollado por la propia EPS. El costo de la obra ascendió a S/. 6.129.092,69 (incluido
IGV), del cual el 85,7% fue financiado por el Ministerio de Vivienda, Construcción y Saneamiento y
el resto fue cubierto por parte del Municipio Provincial de Puno (S/. 300.000) y EMSAPUNO (S/.
578.720). La red de alcantarillado de la localidad de Puno cuenta con 28.954 conexiones
domiciliarias, y las tuberías de recolección de alcantarillado tiene una longitud de 176,6 km de
tubería de CSN, 6‖ y 8‖ de diámetro, con 30 años y 15 años de antigüedad promedio,
respectivamente.
During 2012, the potable water production system has received substantial
investments whose objective is to improve the quality of the provision of this service.
Thus, it is important to mention that January 2013, EMSAPUNO has started the
operation of the infrastructure related to the project -Rehabilitation of the Drinking
Water Supply System, Chimu Capture of the City of Puno, Province of Puno‖. The
technical file of said work was developed by the EPS itself. The cost of the work
amounted to S /. 6,129,092.69 (including IGV), of which 85.7% was financed by the
Ministry of Housing, Construction and Sanitation and the rest was covered by the
Provincial Municipality of Puno (S / .300,000) and EMSAPUNO (S / 578,720). The
sewerage network of the Puno locality has 28,954 residential connections, and the
sewer collection pipes have a length of 176.6 km of CSN pipe, 6 "and 8" in diameter,
with 30 years and 15 years of average seniority, respectively.
SEDAPAL - Servicio de Agua Potable y
Alcantarillado de Lima (Perú)
Es el objeto de SEDAPAL, la prestación de los servicios de saneamiento
constituído por los servicios de agua potable, alcantarillado sanitario y pluvial, de
disposición sanitaria de excretas y el sistema de letrinas y fosas sépticas. Atención
al Cliente (centros de cobranza, tarifas, etc.). Plantas de Tratamiento. Licitaciones,
Proyectos.
http://www.sedapal.com.pe/