Technical Support - Instruction

CPC100 – 4.20 SR2 Firmware upgrade

Author
Lukas Klingenschmid E-Mail: support@omicronenergy.com

Date
February 16, 2018

Related OMICRON Product

CPC100

Version
v1.3

Document ID
TSI_1803_CPC100_Firmware_upgrade_4.20 SR2_ENU

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Table of Contents

1 Scope of instruction ..............................................................................................................................3

1.1 How to obtain the CPC100 firmware file .........................................................................................3
2 Downloading the PTM software (Including CPC 100 firmware) ........................................................3
3 Installing the Primary Test Manager software + Firmware upgrade ................................................6
4 Support ................................................................................................................................................ 15

Please use this note only in combination with the related product manual which contains several important safety
instructions. The user is responsible for every application that makes use of an OMICRON product.

OMICRON electronics GmbH including all international branch offices is henceforth referred to as OMICRON.

© OMICRON 2018. All rights reserved. This application note is a publication of OMICRON.
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Reprinting, wholly or in part, is not permitted.
The product information, specifications, and technical data embodied in this application note represent the technical
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We have done our best to ensure that the information given in this application note is useful, accurate and entirely
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OMICRON translates this application note from the source language English into a number of other languages. Any
translation of this document is done for local requirements, and in the event of a dispute between the English and a non-
English version, the English version of this note shall govern.

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1 Scope of instruction

This documents describes how the firmware 4.20 SR2 can be installed on a CPC100.
These instructions will guide you through this process.

1.1 How to obtain the CPC100 firmware file

The CPC100 firmware file is included within the installation file of the Primary Test Manager software. After a
successful installation, the corresponding CPC100 firmware files will be placed at the PC/Laptop.

2 Downloading the PTM software (Including CPC 100 firmware)

The latest Primary Test Manger software package shall be downloaded from the OMICRON Customer Area
to obtain the latest CPC100 firmware.

Step 1: Open the website https://www.omicronenergy.com/

Step 2: Click on the top-right button Customer Login

Step 3: Sign in to the “Customer Portal” with your credentials

NOTICE
 In case you do not have OMICRON Customer account yet, you can click on the button “Sign up
now!” for registering.

Existing user

New user

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Step 4: After accessing the Customer Portal, click on the “three bars” located on the right side of your avatar

Step 5: Click on “Software” in the upcoming window

Step 6: Scroll down to the point CPC 100 and access it

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Step 7: Download the latest Primary Test Manager software.

NOTICE
 Check before downloading if your PC/Laptop has a 64-bit or 32-bit operating system
o X64 = for 64-bit operating systems
o X86 = for 32-bit operating systems
 The Windows command prompt can be used to check if the Windows operating system uses 64
or 32 bit

o The related command is wmic os get osarchitecture

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3 Installing the Primary Test Manager software + Firmware upgrade
After the Primary Test Manager software, had been downloaded successfully, please execute the following
steps to install it.

Before starting, please make sure that the CPC100 is wired via Ethernet cable with your computer.

Ethernet cable

PC/laptop
Arbeitsstation
Communication
board

Step 1: Execute the program PTMSetup_4.20_SR2_xNN.exe within the root folder from PTM 4.20

Step 2: Select a corresponding language and click on OK.

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Step 3: Select a corresponding language and click on OK.

Step 4: Choose the installation directory and click on Next

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Step 5: Select which test devices shall be enabled in the Primary Test Manager

NOTICE
 This selection can be changed after the successfully installation of the Primary Test Manager
software in the “Settings” section.

Step 6: Leave the point “Create CPC Startpage shortcut on desktop enabled” and in case the CPC100 is
already wired to the PC/Laptop, the firmware upgrade can directly be started when the point “Upgrade CPC
after setup completion” is enabled

This checkbox shall be

enabled

This checkbox shall be

enabled

The CPC100 firmware

upgrade will start after a
successfully Primary Test
Manager software
installation

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Step 7: Decide if the OMICRON Primary Manager update check shall be enabled or disabled and click on
Install

If this function is enabled,

the Primary Test Manger
checks if a new software
version is available

Step 8: Wait till the Primary Test Manager software is installed

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Step 9: If option Upgrade CPC after setup completion had been enabled during step 6, the following
CPC100 upgrade option will be displayed after a successful Primary Test Manager installation.

Step 10: When clicking on the button Upgrade device…, the Windows Explorer launches in the directory of
the CPC100 firmware files

NOTICE
There are three files:

 UpgradeV1.upg Normal CPC100 firmware file

 UpgradeV1_CHS.upg CPC100 firmware file containing the standard Chinese language
 UpgradeV1_CHT.upg CPC100 firmware file containing the traditional Chinese language

Step 11: When the appropriate firmware file had been chosen, clicking on Yes start the upload procedure
from transferring the firmware file from the PC/Laptop to the flash disk of the CPC100

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Step 12: Wait till the upload procedure is complete

Step 13: After the successfully PTM installation and the optional CPC100 firmware upgrade, clicking on
Finish will close the software installation procedure.

Step 14: Disconnect the CPC 100 from your computer and reboot the CPC100.

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Step 15: After the reboot, check if the new firmware version is indicated in the CPC100-System Information.
The system information is accessed by pressing the hammer/screwdriver button on the CPC front panel and
browsing to the System Info tab.

NOTICE
 Please be informed that the stored test files are not affected or deleted by the software upgrade
process!
 The CPC100 firmware version 4.20 SR2 will be indicated by the term “4.20 SR 2 (2024)”.

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Step 17: Launch PTM and clicking at About, it can be checked, which version is installed

NOTICE
 The PTM version 4.20 SR2 will be indicated by the version 4.20.002.1576 2018-02-10.

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Step 18: Press Connect to establish a connection

Step 19: When the firmware upgrade and connection attempt was successful, then the Connect button will
turn into a Disconnect button and the CPC100 will be visible in the task bar.

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 4 Support
For any further inquiries or questions regarding these instructions, please contact your
regional OMICRON Service Center. Information can be obtained from below.

24/7 Technical Support – Get Support

http:///www.omicronenergy.com/support

At our technical support hotline, you can reach well-educated technicians for all
of your questions. Around the clock – competent and free of charge.

Make use of our 24/7 international technical support hotline:

Americas: +1 713 830-4660 or +1 800-OMICRON
Asia-Pacific: +852 3767 5500
Europe / Middle East / Africa: +43 59495 4444

Additionally, you can find our Service Center or Sales Partner closest to you at
www.omicronenergy.com

Customer Area – Stay Informed

https://my.omicronenergy.com/

The customer area on our website is an international knowledge exchange platform.

Download the latest software updates for all products and share your own experiences in
our user forum.
Browse through the knowledge library and find application notes, conference papers, articles
about daily working experiences, user manuals and much more.

OMICRON Academy – Learn More

http:///www.omicronenergy.com/academy

Learn more about your product in one of the training courses offered by the OMICRON
Academy.

OMICRON electronics GmbH, Oberes Ried 1, 6833 Klaus, Austria, +43 59495

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