1.

Books 24 items

1. Total Quality Management and Operational Excellence: Text With Cases - Oakland,
J.S. 2014 (electronic resource)
2. Managing Quality - Dale, B.G., van der Wiele, A., van Iwaarden, J. 2007 (electronic resource)
3. A Short Guide to Facilitating Risk Management: Engaging People to Identify, Own and
Manage Risk - Pullan, P., Murray-Webster, R., Randle, V. 2011 (electronic resource)
4. Information Security Management Principles - Alexander, D., Finch, A., Sutton, D., British
Computer Society 2013
5. Information Security Management Principles - Alexander, D., Finch, A., Sutton,
D. 2013 (electronic resource)
6. Quality is Free: The Art of Making Quality Certain - Crosby P.B. 1979
7. Quality management for organizational excellence: introduction to total quality (ebook) -
Goetsch, D.L., Davis, S.B. (electronic resource)
8. Total quality management and operational excellence: text with cases - Oakland,
J.S. 2014 (electronic resource)
9. Fundamentals of quality control and improvement - A. Mitra 2008 (electronic resource)
10. A short guide to facilitating risk management: engaging people to identify, own and
manage risk - Penny Pullan, Ruth Murray-Webster c2011
11. Managing quality: an essential guide and resource gateway 2016
12. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016
13. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert
Johnston 2016 (electronic resource)
14. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016
15. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert
Johnston 2016 (electronic resource)
16. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016
17. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert
Johnston 2016 (electronic resource)
18. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016

Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016 (electronic resource)

19. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016

Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016 (electronic resource)

Book Operations management - Nigel Slack, Alistair Brandon-Jones, Robert Johnston 2016

20. Operations management - Nigel Slack, Alistair Brandon-Jones, Robert

Johnston 2016 (electronic resource)

Book Read chapter 17 [Quality management] | Please note 7th ed. (2013) available as an
ebook; please Quality: a critical introduction - John Beckford 2017
Book Chapters 3 items

21. Quality management Techniques - B. G. Dale, B. Dehe, D. Bamford

22. Managing service quality - B. R. Lewis, I. Reid, D. Bamford
23. Quality costing - B. G. Dale, I. Reid, D. Bamford