d r i n k i n g w at e r q u a l i t y

Report
Annual
2017
Ta b l e o f C o n t e n t s
Message from the Director ................................................. 1

Quality Management System Policy..................................... 2

Who We Are.......................................................................... 3

How Your Water is Treated ................................................... 5

How Your Water is Delivered................................................ 7

Water Quality Highlights 2017.............................................. 9

Operator Certification and Training................................... 10

Our Commitment to Continuous Improvement..................11

Corrosion Control Program for Lead.................................12

Lead: Frequently Asked Questions.................................... 15

Source Water Protection....................................................16

Wise Water Use.................................................................. 17

EarthCare .......................................................................... 18

Frequently Asked Questions...............................................19

Contact Us.......................................................................... 20

Treated Water to Distribution Summary........................... 21

Ministry of the Environment and Climate Change Tables.... 22

Message From the Director
As the Director of the Environment Division – Water
Authority, I am pleased to present our 2017 Drinking
Water Quality Annual Report, confirming to you the
continual delivery of high quality, safe drinking water.
This report details water quality results from Jan. 1 to
Dec. 31, 2017 in accordance with Ontario Drinking Water
System Regulation (O. Reg. 170/03) under the Safe
Drinking Water Act 2002. It also contains information on
the water treatment and delivery process. You have the
right to know what is in your drinking water and where
it comes from.
It is our top priority to maintain a safe and sustainable
supply of water, providing for public health protection,
fire protection and support for the local economy – all
contributing to Thunder Bay’s high quality of life.
In the spirit of innovation, we are in partnership with Lakehead University, where students have
been conducting extensive research utilizing the Bare Point pilot plant and other plant processes.
Outcomes learned are informing the continual improvement process for the future of water
treatment.
I invite you to contact us with any questions you have about your drinking water. In addition, you
are welcome to come tour the Bare Point Water Treatment Plant and discover firsthand the
processes, equipment, and people committed to delivering safe and refreshing water from Lake
Superior to your home. Please call 684-3567 to book your tour.
On behalf of the Environment Division, we look forward to another year of providing excellent
water service to our residents, our customers and those visiting the City of Thunder Bay.
Sincerely,

Michelle Warywoda, P. Eng.

Director, Environment Division

1 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
 Quality Management
System Policy
The Environment Division – Water Authority on behalf of the
Corporation of The City of Thunder Bay is committed to:

• O
 perating and maintaining a safe,
clean, continuous potable water
supply to the citizens of Thunder Bay
• M
 eeting or exceeding applicable
legislative and regulatory requirements
• P
 articipating in studies relevant to
drinking water
• P
 articipating in and encouraging water
conservation initiatives
• Implementing a Quality Management
System consisting of policies,
standard operating procedures,
staff competency, and emergency
contingency and response planning

The Environment Division –

Water Authority is dedicated to
the maintenance and continual
improvement of the Quality Management
System through the support and
participation of all affected employees.

Every Drop is Superior 2

Who We Are
Infrastructure & Operations
General Manager - Kerri Marshall, P. Eng., MBA, FEC
Executive Assistant - Paula Ojala
Environment Division
Director - Michelle Warywoda, P.Eng.
Chief Chemist - Jim Vukmanich, M.Sc.,
C.Chem.
Planning & Research Analyst - Dan
Currie, CET
Water Treatment
Superintendent, Water Treatment
Plant - Don Kmill
Supervisor, Maintenance - Larry Holm
Supervisor, Operations - Erin Marcella-Fui
Chief Operator, Operations - Craig Scali
Chief Operator, Maintenance - Lance
Forsberg
Sewer & Water Maintenance
Supervisor - Gerald Luty
Supervisor - Dave Warwick
Equipment Operator II - Thomas
Chesterman, Dave Guarasci, Matthew Little,
James Raynard, Sean McEachran, Paul Kassa
Lead Hand I - Richard Dawson, Wayne
Fraser
Lead Hand II - Darrin Mohring, Eric Sokk,
Greg Shaw, Jordan Cook
Contract Project Services
Supervisor - Andrew Pruys
Equipment Operator I - Jeffrey Track,
Kris Blomquist
Lead Hand I - Kevin Wigmore (Meter
Shop), Terry Tozer (Construction)
3 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
Sustainability Coordinator - Brad Doff / Rena Viehbeck (Acting)
Climate Adaptation Coordinator - Rena Viehbeck
Process Engineers - Carl Goodwin, M.Sc.,
P.Eng., PMP, Lindsay Menard, P.Eng., PMP,
Walter Turek, P. Eng.
Supervisor – Municipal Drinking Water
Licensing Program - Tony Santos
Environmental Engineering
Technicians/Small System Operator -
David L. Sutton, Gary Person, Ian Johnstone
Chief Operator, Electrical - Steve
Wakewich
Line Patrol - Dennis Charles
Millwrights - Dave A. Sutton
Sewer Trouble Technicians - John
Brunetti, Larry Margarit
Skilled Sewer and Water Workers
(Maintenance) - Rob Coggin, Mario
Colistro, Luc Connell, Rick Erickson, Gary
Garner, Steven Leisander, James Rose, Steve
Scerba, David Tremonti, Alec Moffat, Dan
Lavoie, Dan Labbe, Brad Doran, Joanne
Hardy, Emanuel Sposato, Jason Presenger,
Jon Paul Pretto, John Kantyluk, Bryan
Lead Hand II (Construction) -
Mark Bevilacqua
Journeyman Plumbers – Graham Robb,
Barry Gvora, Alex Cameron
Training & Quality Assurance
Coordinators - Shelby Jaspers, Terry
Restoule
Water & Wastewater Engineer - Tom
McConnell, P.Eng.
Operators - Judith Petch, Myron Holyk,
Dennis Belluz, Dan Ward, Devon Blair, Mark
Antoniszyn, Dan Krause, Kristi Tenniscoe
Plant Electricians - Cosimo Crupi
Arruda, Kyle Kawahara, Devon Blair
Turnkeys - Don Fenton, Craig Drabit
Utility Locator Technicians - Allan
McCrae
Utility Plumbers - Ernest Rollason, Paul
Fennell
Water Distribution Technician - Michael
Sacino
Skilled Sewer and Water Worker
(Construction) - Bradley Salatino,
Niel Watts, Jamie Fabiano

Engineering Division
Director - Kayla Dixon, P.Eng., MBA
Supervisor, Design & Field
Engineering - Jesse Mikulinski (Acting)
Construction Inspector - John Coceancic,
Gary Crago, Tom Dingwell, Roman Myhal,
Dave MacGowan
Field Technologist - Troy Golding, Trevor
Harris, Kaarlo Viljanen
Central Support Division
Manager - Charles Campbell, CPA, CGA, MPA
Supervisor, Administrative Support
Services - Joanne Scerba
Communications Officer - Amanda
Rozenuk
Supervisor, Financial Services - Tina
Lahtinen
Every Drop is Superior
Intermediate Technologist I
- Mitch Drabek
Project Engineers - Rick Harms, P.Eng.,
Brian Newman, P.Eng., Mike Vogrig, P.Eng.,
Aaron Ward, P.Eng., Matt Miedema, P.Eng.
Senior Technologist - John Piccinin,
Gail Willis
Accounting & Administration Clerks -
Tracey Dychko, Cathy Wood, Karen Etelapaa
Dispatchers - Christine Goshgarian, Sandy
Holbrook Nelson, Susan Oinonen, Marilyn
Towsley, Peter Viita, Cindy Woodbeck
Clerk Steno III - Bonnie Low, Kristy
Sunderland
Staff at Bare Point
Survey Technologists - Lonny Bohonos,
Stuart Green, Mike Precosky, Mike Leveque
Traffic Technician - Ryan Love
Intermediate Technologist II - Cosmo
Palermo, Shawn Stephens
Capital Project Analysts - Shari Dykeman,
Kathy Learning
Technology Management Specialist
- Henry Connor, B. Eng., GISP
Coordinator Budgets & Operational
Planning
- Irene Dahl
4
How Your Water is Treated
Lake to Lake Approach for Safe Drinking Water

Step 1: Source Water

Our drinking water starts with the world’s largest source of
fresh water, Lake Superior. The intake for the plant is located
nearly 1 km from the shoreline and is positioned at a water
depth of approximately 18 metres and rests approximately
9 metres above the lake bottom. The depth of the intake
protects it from debris entering from the bottom of the lake
and from the water surface.

Step 2: Screening
The raw water enters the plant through the intake. Travelling
screens remove debris and prevent particles from entering
the plant. The raw water is stored briefly in the wet well. The
screens are similar to common household window screens,
although they are made from stainless steel.

Step 3: Filtration
The water is then pulled through the ZeeWeed membrane
filtration system using vacuum generated from pumps.
Hollow fibre ultra-filtration membranes use gentle suction to
filter impurities from the water.

5 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
 Step 4: Disinfection
The clearwell is used for primary disinfection as described by
the Ministry of the Environment and Climate Change. Sodium
hypochlorite is added to the water in the clearwell mixing
chamber. The clearwell uses a baffling system to allow the
sodium hypochlorite to mix with the water. This creates a
long contact time or soaking time for the water to mix with
the hypochlorite. Contact time is a measurement of the
concentration of the sodium hypochlorite multiplied by the
time travelled in the clearwell.

Step 5: Storage
The clean, safe, disinfected drinking water is then stored at
the plant in two underground storage tanks to keep the water
cool and fresh, awaiting delivery to customers’ taps. Each
reservoir can hold over two million litres of water.

Step 6: Water Delivery

Water is pumped from the storage reservoirs into the
distribution system by high lift pumps. Some of the water is
delivered directly to customer taps and some is delivered to
one of five storage facilities within the distribution system.

Step 7: Environmental Protection

Wastewater from the membrane filtration process is piped
to the Atlantic Avenue Water Pollution Control Plant for
treatment before being returned clean to Lake Superior.

Every Drop is Superior 6

How Your Water is Delivered

COPENHAGEN RD
DOG LAKE RD
 Y
HW
-17
11

DAW SO
BARE POINT WATER
N RD
TREATMENT PLANT
D RD

HA
EWAR

ZEL
W OO
MA PL

HILLDALE RD
DD
Hodder Zone

R

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VE


>
N
CO
TH
RA

HODDER AVE
GOVERNMENT RD ST

ARUNDEL
ST

°̄
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­
PAQ UETTE RD

>
°̄
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

SHUNIAH S T
PIONEER DR

ZONE 3N ND
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ST

°̄
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M
SW

O
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ZONE 2N 
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ST
R

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DE

JO

HIG
HN
UN

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


E
AV
BEVERLY ST

IAL
OLIVER RD OR
GOLF LINKS RD


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TWIN CITY CROSSROA D

CEN TRAL
AVE
ZONE 1N

HARB OUR EXPR
ESS WAY MAIN ST LAKE SUPERIOR

>
ST
ISLAND DR

JAMES ST N EL
BALMORAL ST

WY WILLIAM ST IS AB
7H
11-1
25TH SIDE RD

VICKERS S T N
MAPLEWARD RD

> ARTHUR S T W
VICTORIA AVE E

ARTHUR S T E

EDWARD S T S


20TH SIDE RD

WALSH ST W WALSH ST E
E S
AV
25TH SIDE RD

NEEBING AVE

JAMES ST S

IC ATE
ND

FRANCIS S T E
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ZONE 2S ROSSLYN RD
GORE ST W ZONE 1S
BR OADW
AY AVE

MONTREAL S T

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IP PEW
CH CIT
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
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
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
Neebing Zone 61
H
W
Y

> MOUNTAIN RD




:
Find your pressure zone and
read on page eight how water
is delivered to your area.

7 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
From the Plant to Your Tap
Thunder Bay’s water distribution system is divided into
eight pressure zones (see map opposite page). High lift
pumps move the treated water from the plant into the Zone 2N
distribution system. The water storage facilities and The McIntyre Reservoir stores water for this zone. Water
pumping stations regulate water pressure within the is pumped from the Bare Point Water Treatment Plant
distribution system.
through the Chamberlain Pumping Station to this zone.
Water can be redirected through the distribution
system when needed. The system is made up of the
following components:
Standpipe – Above-ground water storage facility Zone 3N
providing pressure by water column height The Hazelwood Standpipe stores water for this zone.
Reservoir – Large volume in-ground water storage Water is pumped from the Bare Point Water Treatment
facility Plant through the Chamberlain Pumping Station to
the McIntyre Reservoir. The McIntyre Pumping Station
Pumping Station – Pumps water from one zone into
supplies water to the Hazelwood Standpipe.
another zone and can be used to increase water
pressure to an area
Water Pressure Zone – Areas where a minimum and
maximum water pressure can be expected in water Zone 1S
distribution system
The Rockcliff Reservoir stores water for this zone.
Water is pumped from the Bare Point Water Treatment
Plant through the Vickers and James Street Pumping
Zone 1N Stations filling the Rockcliff Reservoir and supplying
The reservoirs at the Bare Point Water Treatment Plant water to the area.
store water for this zone and pump it into this area as
needed. The Duke Street Reservoir also provides water
storage for this zone.
Zone 2S
Water is pumped from the Broadway Avenue Pumping
Hodder Zone Station to this zone. Water is drawn from the Zone 1S
water distribution system, which includes the Rockcliff
The Hodder Standpipe stores water for this zone. Reservoir.
Water is pumped from the Bare Point Water Treatment
Plant to the Hodder Pumping Station. This station
supplies water to the Standpipe as needed.
Neebing Zone
Water is drawn into this zone from the Zone 2S
Zone 2A distribution system. The Neebing Booster Pumping
Station increases water pressure for this zone.
The Duke Street Reservoir stores water for this zone. It
was added to increase and maintain water pressure for
this area.

Every Drop is Superior 8

Water Quality Highlights 2017
Drinking
Operational Range of Water Quality Frequency What Does this
Units*
Parameters Results Standard/ of Tests Measure?
Objective
Alkalinity - Total The capability of water to
mg/L 37 - 55 30 - 500 Monthly
as CaCO 3 neutralize acid

Residual organic matter

Dissolved
mg/L 1.1 - 1.5 5 Quarterly after travelling through the
Organic Carbon
membrane filters

Free chlorine The amount of chlorine

mg/L 1.27 -1.71 >0.05 77 per week
residual remaining in finished water
Hardness - The capacity of water to react
mg/L 36 - 50 80 - 100 Monthly
CaCO3 with soap
Nitrate-N mg/L 0.288 - 0.356 10 Quarterly Health related parameter

Nitrite-N mg/L < 0.010 1 Quarterly Health related parameter

Odour n/a OK Inoffensive 42 per week Does the water smell good/bad
The acidity or alkalinity of the
pH n/a 7.24 - 9.06 7.0 - 10.5 77 per week
water
Sodium mg/L 1.55 - 1.80 20 Quarterly Health related parameter

Taste n/a OK Inoffensive 42 per week The taste of the water

The temperature ranges of the
Temperature °C 1.1 - 8.4 15 77 per week
water
True Colour TCU <2 5 Daily The appearance of the water

Turbidity NTU 0.028 - 0.097 1 77 per week The clarity of the water

For m ore inf or m a t ion v i s i t t hun der b ay.c a / w a ter

*Units
Water Quality Monitoring
NTU = Nephelometric
turbidity units We are serious about drinking water quality. In 2017,
mg/L = milligrams per Thunder Bay residents received excellent quality drinking
litre = parts per water. Samples are taken and evaluated according
million
to Ministry of the Environment and Climate Change
TCU = True colour regulations. Water quality is monitored at the treatment
units
plant every minute of every day by operators and on-line
CaCO3 =  Calcium
Carbonate instrumentation. In addition, an independent certified
n/a = not applicable laboratory tested approximately 2,000 samples for
potential contaminants. The total number of water
samples taken in 2017 was more than 29,000.
Our testing program is fully compliant with Ontario’s
Drinking Water Regulations.

9 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
Operator Certification and Training
Under the Safe Drinking Water Act (SDWA) all Ontario
Drinking Water Systems must be categorized by
type of system and classification level. The City of
Thunder Bay’s Bare Point Water Treatment Plant and
Distribution Subsystem is categorized as a Level III
Treatment System and a Level IV Distribution System.
Section 12 (1) under the SDWA requires that no person
shall operate a municipal drinking-water system
unless the person holds a valid operator’s certificate
issued in accordance with the regulations.
The certification program establishes occupational
standards for operators and water quality analysts. It
is intended to give greater assurance of safe drinking
water to the residents of Ontario through ensuring
that operators have the education, experience and
knowledge to perform their responsibilities effectively.
Water Distribution (WD) and Water Treatment (WT)
Certificates must be renewed every three years. In
order for operators to maintain a WD or WT certificate
they must complete a minimum of 150 hours of training
over the three year period; this includes 42 hours of
Director Approved Training which involves completing
an exam with a minimum of 70 per cent to pass, 108
hours of Hands on Training pertinent to WD or WT and
completion of the Provincial Mandatory Course. In 2017,
water operators working in the Environment Division
completed a total of 7415 hours of training.
In order to obtain a WD or WT certificate an operator
must meet the following education and experience
criteria:

Type of Certificate Minimum Educational Requirement Years of Experience

Operator in Training Grade 12 NA
Class I Grade 12 1 year
Class II Grade 12 3 years
Class III 2 years of relevant post-secondary 4 years (2 years as an
education Operator in Charge)
Class IV 4 years of relevant post-secondary 4 years (2 years as an
education Operator in Charge)

As of December 31, 2017 the City of Thunder Bay’s Environment Division operators held the following operator
certificates permitting them to work with the drinking water system.

Type of Certificate Number of

Certificates
Water Distribution Operator-in-Training (OIT) 7
Water Distribution Class I 7
Water Distribution Class II 24
Water Distribution Class III 10
Water Distribution Class IV 21
Water Treatment Operator-in-Training (OIT) 5
Water Treatment Class I 3
Water Treatment Class II 4
Water Treatment Class III 6
Water Treatment Class IV 6

Every Drop is Superior 10

 Our Commitment to Continuous Improvement

Capital Asset Management An earlier, targeted Capital Planning Study completed in

March 2009 focused on a high-level condition assessment
The City of Thunder Bay’s water system is comprised
for the facility components of the Bare Point Treatment
of significant assets (2016 estimated replacement value:
Plant, pumping stations, and the in-ground storage
$608 million), to ensure the delivery of safe drinking water
reservoirs and standpipes, resulting in the determination
to all. These assets include: Bare Point Water Treatment
of maintenance and renewal needs up to 2028.
Plant, one lab, one standpipe, four reservoirs, seven water
pumping stations, eight water pressure zones, over 700 Over the next 20 years, significant capital is required
kilometres of watermains, and thousands of connections, to upgrade and maintain the City’s water system.
fire hydrants, access chambers and valves. These Capital spending and reserve contributions are expected
assets are referred to as capital. to amount to approximately $14.2 million annually to
replace existing watermains and to set funds aside for
The following pie chart breaks down the values of each water distribution network component to thethe
The following pie chart breaks down the values of each water distribution eventual
overall asset replacement of existing facilities.
value. network component to the overall asset value.
Water Network Components
For further details, the 2016 Asset Management
Report can be found on the City of Thunder Bay
Linear network upgrades website at thunderbay.ca/Assets/City+Government/
$5,390,423
1%
Finance+$!26+Budgets/docs/Budget+2016/2016_
Asset+Management+Plan.pdf
Tap house
$289,646
Bare Point Water Treatment
Plant
Cross-Connection & Backflow
Prevention Program
Reservoirs
$22,543,414 $91,135,600
4% 15%

Pumping stations
$25,417,643 The City of Thunder Bay is dedicated to protecting the
4%
quality of our drinking water. In order to manage the
potable water supply and minimize risks to public
health, the Development Services Department
and Environment Division – Water Authority have
Water mains implemented a Backflow Prevention Program. Work
$463,199,070
76% is ongoing with property owners, certified testers and
plumbing contractors to identify cross-connections,
and advise where backflow prevention devices are
required to protect the public potable water supply.
Asset management plans have been developed for For more information on this program, contact the
3.6.3 What condition is it in?
the drinking water system to identify how these Building Division at 625-2574.
The condition of the water distribution network is broken down into two categories; the linear distribution
networkassets should be maintained, renewed or upgraded
and the facilities.
as required.
The graph below outlines theThe 2016
condition Asset
of the linear Management
distribution network. Plan for 500 km (69%) of the
Approximately
networkthe
is in Corporation of the
good condition or better. ThisCity oftoThunder
equates Bayof(Version
a condition grade B. 3)
has been prepared as a consolidation of long-range
infrastructure strategies and current financial and
technical practices, with a goal to maintain, upgrade
and operate the City’s physical assets in a cost-effective
manner. The strategy for the water system relates
directly to the replacement and/or rehabilitation of
watermains prioritized based on the age, material type,
size, soil conditions, and pressure-related issues.
32

11 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
Corrosion Control Program for Lead
In 2007 the Ministry of the Environment and Climate
Change (MOECC) initiated the Lead Action Plan to address
concerns of lead in drinking water. Studies have shown
chronic exposure to lead, even at low levels, can have health
impacts. Of particular concern are the neurodevelopmental
effects impacting learning and memory on developing
fetuses and young children.

The Lead Action Plan required municipalities within

the province of Ontario to test for elevated levels of
lead in their drinking water through the Community
Lead Sampling Program in accordance with Schedule
15.1 of the Ontario Regulation 170/03 under the Safe
Drinking Water Act (SDWA 2002). Under this regulation,
communities with greater than 10% of lead sample results
that exceed the provincial standard of 10 parts per billion
(ppb), are required to develop and implement an approved
Corrosion Control Plan.

The City of Thunder Bay has approximately 8,000 lead plumbing services throughout the community and
has taken part in the lead sampling program since 2007. The results from this sampling have indicated that
approximately 25% of the results are above the 10ppb provincial limit. These results required the City to develop
a Corrosion Control Plan that was approved in 2010 by the MOECC. The primary focus of the Plan was on lead
service replacement and education, with the addition of sodium hydroxide, a pH adjusting chemical, to be utilized
in the last phase of the Plan to control lead corrosion.

In November 2014, a revised City of Thunder Bay Corrosion Control Plan was approved by the MOECC, which
included a corrosion control pilot study to measure the effectiveness of corrosion control through chemical
addition to reduce lead levels at the tap and evaluate the impact of disinfection, prior to a city-wide system
change. Based on a previous corrosion control study completed in 1996, sodium hydroxide was deemed to be the
most effective form of chemical corrosion control for the Bare Point drinking water system. It is also included
in the Drinking
Waterworks
Permit #024-021,
and therefore
was selected
for use in a pilot
study in the
Hodder pressure
zone.

Every Drop is Superior 12

Corrosion Control Pilot Study in Hodder Pressure Zone
The corrosion study period. In terms of operability and maintenance
control pilot study of a sodium hydroxide injection process, the pilot
was conducted study assisted in design improvements of a full scale
in the Hodder system. Detailed results from the pilot study can
pressure zone be found on the City of Thunder Bay website (www.
from January thunderbay.ca/leadpipes)
2015 to January
2017. Based
·

COPENHAGEN RD
on the overall
results from the
11-17 HWY

study, chemical
addition AREA OF PILOT
STUDY IN
of sodium ES
S W
AY
HODDER ZONE COWAN ST

PR
EX
Pressure Zone: 1A/HT
hydroxide

HO
Y
BA

DDE
R ADMIRAL CT
DE

RA
UN
TH

VE
TR
RONA ST

UC
for pH adjustment is a safe and effective method of

K BY
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S
RD
K
AR

GRENVILLE AVE
reducing lead levels at the tap. Additionally, the study
LP

BLACK BAY CRES

IA
NN

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E

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NT

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showed that there is no indication that disinfection

D

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AR

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was compromised by adjusting pH to a level that MONTCLAIR ST

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is effective in reducing lead concentrations at the

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PARKWOOD ST
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tap. Also, the sodium concentrations remained well

VDBL

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GRES

below the health related standard throughout the LE

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TALBOT ST

LILLIAN ST
Pressure Zone: 1N
HODDER AVE

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MORSE ST
MORSE ST
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MERRILL ST
CURRENT AVE

MARION ST
GRENVILLE AVE

Public Notification of Corrosion Control Through pH

ADAMS ST
TERRACE

CUYLER ST

Legend
CUYLER ST
CRES

ROBERTA ST

Adjustment
PRESSURE ZONES
ADELAIDE ST
1A/HT
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The Environment Division held two information sessions in the fall of 2017 to
ST
N
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N
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share the findings of the Hodder pilot study, respond to questions/concerns

AL LA
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residents may have about increasing the pH of the drinking water with sodium
ST

hydroxide to reduce lead levels at the tap and to notify residents that pH
adjustment of the drinking water would commence in early 2018. In addition to
the public information sessions, starting in November 2017, a Drinking Water
Public Notice pamphlet was included with the water bills informing residents
of the upcoming change to the City’s drinking water treatment system starting
in early 2018.

13 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
Lead Service Line Replacement
Prior to a scheduled watermain replacement
(performed by a private contractor under a capital
contract), the City contacts affected homeowners
to discuss replacement of their private (within the
property line) lead service lines. If a homeowner
wishes to have the private portion of their service line
(from the property line to the water meter) replaced,
they must arrange with the on-site contractor to do the
work at the homeowner’s expense. A plumbing permit
must be obtained, and a plumber must complete the
final connection.
On streets not scheduled for watermain renewal,
homeowners may arrange with their own contractor
to replace the private portion (from the water meter
to the property line) of their lead service line, and the
City will fund and complete the work extending from
the property line to the watermain. The homeowner
must obtain the required plumbing permit, hire
a plumber for the final connection, have all final
inspections done, and then submit a Priority Lead
Water Service Replacement Form with the required
documentation to the City of Thunder Bay, Engineering
Division. The homeowner completes the final
restoration of their property, and the City will restore
City property. The City processes such requests in
sequence, with priority given in cases of elevated
lead levels according to drinking water testing. For
more information, call the City at 684-3568, or visit
thunderbay.ca/leadpipes.

WATER
METER

If your home has a

R

lead service line,

IBI L ivate NE

PR
SERVICE OP
Pr O W

replacing the entire PIPE ER

TY
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service pipe is the NI E

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best way to ensure ALW

SI B

no lead is getting into AT

ER
ONNS

your water. M AI
N
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RES
RE

Every Drop is Superior 14

Lead: Frequently Asked Questions
How does lead get into drinking water?
The raw water from Lake Superior and drinking water supplied from the water distribution system have little
or no lead present. However, lead is occasionally found in the water service pipes and the plumbing in homes,
which can dissolve into the water supply from these sources. Lead can enter tap water through corrosion of
plumbing materials like lead solder, fixtures or lead pipes. Chrome or brass plated faucets and fixtures can also
leach lead into drinking water.

How do I determine if I have lead pipes in my home?

Lead piping was used in older homes, usually built before 1952. Lead pipe is easy to bend, dullish grey in colour
and leaves a silver mark when scratched on another surface.

What should I do if I live in a house with a lead service pipe or plumbing?

Flush. When water sits in the lead service pipe for long periods of time it absorbs more lead than when running.
Water that has stood in the tap for more than six hours should not be used for consumption. Before using water
for drinking or cooking, let the water run from the cold water tap for up to five minutes. To avoid wasting water,
take a shower, run the washing machine, or run the dishwasher to clear the pipes. Once you have let the water
run, fill pitchers, kettles or pots for drinking or for food preparation during the day.

Who can I call to arrange to have my water tested?

If you are concerned about lead levels in your water, contact the City of Thunder Bay, Environment Division at
684-3568 to arrange to have your water tested.

Does lead in drinking water pose a health risk?

Lead is a common metal found in the environment in air, soil, household dust, food, certain types of pottery and
water. Lead can pose a significant risk to your health if too much enters your body. The greatest risk is to young
children and pregnant women. Lead exposure is a world-wide health problem. If you have, or suspect you have a lead
water service, alternate sources of drinking water should be considered for young children and pregnant women.

What is the City doing to reduce lead?

The City of Thunder Bay has developed a Corrosion Control Plan, in accordance with Ministry of Environment
and Climate Change (MOECC) regulations. The next phase of the Plan will be implemented in 2018, in an effort
to reduce lead levels at the tap through adjusting
the water chemistry of the treated water with the
addition of a pH buffering agent.
The City of Thunder Bay strives to reduce overall
lead service connections and fixtures, provide
ongoing watermain flushing/cleaning, and
increase water quality awareness. The piped
water infrastructure is renewed by the watermain
replacement program, which also replaces
the individual service connections as far as the
property line.

15 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
Source Water Protection
Objectives and Scope of the
Source Protection Plan
For the Lakehead Source Protection Area, the Source
Protection Plan sets out policies to protect sources of
municipal drinking water. It determines how drinking
water threats will be reduced, eliminated or monitored,
who is responsible for taking action, timelines, and how
progress will be measured.
The Plan specifically applies to municipal residential
drinking water sources (Wellhead Protection Areas and
Intake Protection Zones). No threats have been listed in
the Assessment Report for highly vulnerable aquifers
(HVAs) or significant groundwater recharge areas (SGRAs)
within the Lakehead Source Protection Area; therefore,
no policies have been developed in these areas.
Section 22 of the Ontario Regulation 287/07 lists these
Source Protection Plan objectives:
1. To protect existing and future drinking water sources
in the Lakehead Source Protection Area.
2. To ensure that in all areas where a significant
drinking water threat could exist, that: a) If the activity is
occurring at the time the Source Protection Plan takes
effect, the activity ceases to be a significant drinking
water threat; and b) The activity never becomes a
significant drinking water threat.
Prot
Lakehead Source
e Protec tion Plan - Janua
Approved Sourc
Source Protection
Under the Clean
Made possible through
funding support
from the Govern
Every Drop is Superior
Protecting Our Water
Keep it Superior
Although we live on the doorstep of Lake
Superior, we must use the resource wisely! Less
than one per cent of the total water on the planet
is available to us as fresh water. Only a portion
of that is renewable fresh water. If all the earth’s
water were stored in a 5-litre container, available
fresh water would not quite fill a teaspoon. The
World Resources Institute defines renewable
fresh water as “salt-free water that is fully
replaced in any given year through rain and snow
that falls on continents and islands and flows
through rivers and streams to the sea.” Canada
contains 6.4 percent of the world’s annual
renewable fresh water.
We all have a stake in protecting
our water
• A void fertilizers and pesticides which pollute
ground water.
• When washing vehicles, go to a commercial car
wash that filters and recycles water. It’s the safe
way to keep oil, sediment and other pollutants
from going down the drain and harming lakes,
creeks, rivers or ground water.
• Use environmentally safe, biodegradable
detergents and personal care products
(shampoos, hair dyes, lotions) without added
chemicals.
• Invest in water and energy-efficient appliances
such as dishwashers and washing machines.
• Reduce your use of motors on water bodies – use
a paddle or a sail and enjoy the sounds of nature.
The Lakehead Source • Dispose of household hazardous waste properly.
Please do not put the following down the drain:
Protection Plan, released in
• Paint
2013 by the Lakehead Source • Oils or grease
Protection Committee, is • Chemicals or cleaning products
ection Plan
available at • Pharmaceuticals - return unused
ry 16, 2013 www.sourceprotection.net. pharmaceuticals to your pharmacy
Prepared by the
Lakehead
Committee
Water Act, 2006
(Ontario Regula
tion 287/07)
For more information on protecting our water or
on proper disposal of hazardous waste call our
ment of Ontario
Dispatcher at 625-2195.
16
Wise Water Use
When rain falls in urban areas, it typically lands on
more rooftops, driveways, streets and other paved
surfaces than it does on green space. Unlike forests
and vegetation, these hard surfaces aren’t designed
to absorb water, so instead rainfall is carried away to
a network of storm sewers that ultimately drain into
Lake Superior.
This stormwater runoff can carry contaminants and
pollutants into the lake, including road salt, motor
oil, pet waste, antifreeze, cigarette butts, fertilizers
and heavy metals. During a heavy storm, the volume
of water running off into these drains can exceed the
capacity of aging infrastructure, increasing flood risk.
But there are ways that property owners can turn
this potential threat into a useful resource. In
fact, stormwater management techniques can be
incorporated into attractive, functional landscaping
features for your yard.

Rain Garden Rebate and Annual Tour

The City of Thunder Bay Rain Garden Rebate Program has received
lots of attention over the years, placing Thunder Bay as a leader
among Ontario municipalities for stormwater management
incentives. As of 2017, more than 60 homeowners have taken
advantage of the program, which offers up to $500 in rebates for
installing a rain garden on private residential property. Building
on this interest, EcoSuperior started coordinating an annual rain
garden tour in 2016. The tour has drawn hundreds of people to
learn from homeowners about their rain gardens and to build
awareness of the rebate program.

Rain Barrel Subsidy Program

Rain barrels can be a practical way for homeowners to offset
household water costs and reduce the impacts of run-off into Lake
Superior. EcoSuperior offers rain barrels for sale, and with support
from the City of Thunder Bay, provides a discounted price to a limited
number of residents on the municipal water system. An information
package and stormwater fact sheet is provided with every rain
barrel sold. 435 fully equipped barrels were sold in 2017.

Whether you’re indoors or out, practice the 3Rs of wise water use:
• Reduce – Become aware of the amount of water you’re using and look for ways to use less
• Retrofit – Replace water-guzzling toilets and appliances with more water-efficient models,
or retrofit existing appliances with water-saving devices
• R
 epair – Stop the leaks! In one year, a leak of just ONE drip per second wastes 10,000 litres
(2,167 gallons) of water – enough water to fill more than 60 bathtubs

17 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
 EarthCare

Environment Division’s Commitment to EarthCare

Rena Viehbeck,
Sustainability Coordinator
(Acting) and Climate
Adaptation Coordinator
Thunder Bay City Council has adopted the EarthCare Sustainability Plan
2014-2020. An important water-related goal of the Plan is to improve
water, wastewater and stormwater management based on best practices
via their own comprehensive management plans - in addition to watershed
restoration plans. The implementation of the City’s Stormwater Management
Plan was initiated in 2016 by the Infrastructure and Operations Department
in association with EarthCare.
To view the EarthCare Sustainability Plan,
visit thunderbay.ca/earthcare

EarthCare Water Working Group

To find out more about the EarthCare Water Working Group, contact Rena Viehbeck, Sustainability
Coordinator at 625-2411.

Members
Jim Bailey Remedial Action Plan Coordinator
Tammy Cook Lakehead Regional Conservation Authority
Brad Doff Sustainability Coordinator
Dave Dutchak Project Manager, City of Thunder Bay
Frank Edgson Northshore Steelhead Association
Carl Goodwin Process Engineer, City of Thunder Bay
Kristin Maenpaa Blue Heron Environmental
Curniss McGoldrick Great Lakes Advisor for Ontario Ministry of the Environment
and Climate Change
Zeke McLeod Lakehead University
Natalie Osipenko Divisional Program Specialist for Ontario Ministry of
Environment and Climate Change
Julia Prinselaar EcoSuperior
Jamie Saunders EcoSuperior and Confederation College
Werner Schwar Coordinator – Parks Planning, City of Thunder Bay
Simon Shankie Lakehead Regional Conservation Authority
Rob Stewart Lakehead University
Sandra Stiles EarthCare Advisory Committee
Rena Viehbeck Climate Adaptation Coordinator and Sustainability
Coordinator (Acting), City of Thunder Bay
Jim Vukmanich Chief Chemist, City of Thunder Bay
Aaron Ward Project Engineer, City of Thunder Bay
Gail Willis Senior Technologist, City of Thunder Bay
Nathan Wilson Lakehead University
Mairu Zheng Ontario First Nations Technical Services Corporation

Every Drop is Superior 18

 Frequently Asked Questions
How do we know our drinking water is safe?
The Ministry of the Environment and Climate Change sets
stringent monitoring requirements for drinking water.
Water quality is monitored 24 hours a day, seven days a
week. Customers can have confidence that their water
treatment plant has highly effective water treatment and
quality assurance processes in place to remove bacteria
and other harmful substances from the water.
Is there anything homeowners can do about
lead in drinking water?
Lead concentrations in drinking water can be
minimized by not drinking the “first draw” of water in
the morning. This is water that has been sitting in the
plumbing lines overnight and has the highest levels of
leached metals such as copper, zinc and lead. A good
practice is to run the water until it feels very cold before
drinking. Flushing the toilet or taking a shower can also
use up this “first draw” of water. For more information
on lead in drinking water, please visit thunderbay.ca/
leadpipes.
What is a Water Fill Station?
Water fill stations are locations where residents
may purchase City water. There are two self serve
residential water fill stations that are open 24 hours
a day, seven days a week. A “Fob” must be purchased
in advance. The stations are located at the corner of
Hwy 61 and Mount Forest Boulevard and on Valley
Street at Hutton Park Drive. For more information on
the stations or where to obtain a “Fob”, please contact
625-2195.
Does the Backflow Prevention Program apply
to residential homeowners?
The Water Works By-law does not require single-family
dwellings to install backflow prevention devices unless
the Water Authority determines that the property is
a high risk. However, homeowners can take steps to
protect the drinking water system.
Indirect cross-connections such as a hose with one end
immersed in a swimming pool, laundry sink, fish tank,
bucket, etc., can result in contaminated water being
pulled back into the drinking water system. Wherever
possible, install backflow prevention devices on outside
19 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
water taps, boilers and sprinkler
systems to protect the quality of the
public drinking water supply and the
quality of the water in your home.
What is a remote meter reading
device?
Remote reading devices can be
installed for a water meter which
will allow the meter to be read from
outside your home. These devices provide accurate
water consumption readings without requiring the
homeowner to be home or the need for a homeowner
to call in quarterly meter readings. Upon request, these
devices can be installed at the cost of the homeowner.
For further information on installing a remote device,
please contact the Environment Division at 474-4817.
What can homeowners do to reduce the risk
of frozen water services?
• I f water piping is located within cupboards next to
exterior walls, keep cupboard doors open to allow
warmer air to circulate around pipes
• D
 o not set furnace lower than 55˚F or 13˚C at night,
or when the house is vacant
• Close and drain pipes leading to outside faucets
• W
 rap foam pipe insulation around pipes most
susceptible to freezing (for example, pipes near
outside walls, in crawl spaces, or in attics)
• Seal air leaks in homes and garages
• I f you will be away for a long period of time, close off
your main service valve in your basement and open
all taps to allow pipes to drain, and have someone
check your home regularly
Does the City of Thunder Bay provide
sampling and testing of well water? If not,
where can I have my well water tested?
No, the City of Thunder Bay does not perform water
quality tests for private wells. This service is provided
free of charge from the Thunder Bay District Health
Unit. For more information contact the District Health
Unit at 807-625-5900 or visit their website at
www.tbdhu.com.
Contact Us

Our water quality specialists are available to respond to customer inquiries and
concerns. We offer services and programs to ensure our water customers can
contact us at any time of the day or night. It is our job to investigate and resolve
problems quickly and efficiently.

We believe in… QUALITY SERVICES FROM QUALITY PEOPLE

Contact Us! t h un d er b ay.c a

Water Quality Concerns/
Information 625-2195 (24 hours)
Water Trouble Reporting

Lead Testing Program 684-3568

Backflow Prevention Program 625-2574
Water Billing and Arrears 625-2255
Water Meter Reading Phone In 625-3160 (24 hours)
Water Treatment Plant Tours 684-3567

EarthCare Thunder Bay 625-2411

Water Conservation Programs

624-2140
delivered by EcoSuperior

Every Drop is Superior 20

 treated water to distribution 2017
SUMMARY REPORT
Total for Month Peak Flow Minimum Avg Daily Operational
Month
(Million Litres) MLD Flow MLD MLD Capacity (%)

January 1061 63.94 30.76 34.22 30.1

February 971 66.61 27.65 34.69 30.6

March 1074 66.44 29.38 34.63 30.5

April 1042 66.87 27.56 34.74 30.6

May 1079 63.24 34.39 34.80 30.7

June 1101 68.52 34.30 36.70 32.3

July 1186 69.12 34.56 38.26 33.7

August 1173 67.74 34.73 37.85 33.3

September 1094 67.65 32.73 36.47 32.1

October 1170 68.77 33.61 37.74 33.3

November 1060 66.27 34.56 35.33 31.1

December 1103 68.26 34.91 35.59 31.4

Total Volume 13114 Average 35.92 31.6

Flow results in MLD (million litres per day); maximum capacity, 113 MLD

21 T h u n d e r B a y w a t e r q u a l i t y 2 0 1 7 ANNUAL RE P O R T
 Drinking-Water Systems Regulation O. Reg. 170/03

ANNUAL REPORT 2017

Drinking-Water System Number: 220000273

Drinking-Water System Name:
Drinking-Water System Owner:
Drinking-Water System Category:
Period being reported:
Bare Point Water Treatment Plant and Distribution
Subsystem
City of Thunder Bay
Large Municipal Residential
January 1 – December 31 2017

Complete if your Category is Large Municipal Complete for all other Categories.
Residential or Small Municipal Residential

Does your Drinking-Water System serve Number of Designated Facilities served:

more than 10,000 people? Yes [X] No [ ]

Is your annual report available to the public
at no charge on a web site on the Internet?
Yes [X] No [ ]
Location of annual report hard copies;
 Bare Point Water Treatment Plant
 Branches of the Thunder Bay District Library
 Environment Division Office – Victoriaville
 City Hall
 Front St. Service Yard
Location where Summary Report required
under O. Reg. 170/03 Schedule 22 will be
available for inspection.
 Bare Point Water Treatment Plant
 Environment Division Office – Victoriaville
Did you provide a copy of your annual
report to all Designated Facilities you
serve?
Yes [ ] No [ ]
Number of Interested Authorities you
report to:
Did you provide a copy of your annual
report to all Interested Authorities you
report to for each Designated Facility?
Yes [ ] No [ ]

Note: For the following tables below, additional rows or columns may be added or an
appendix may be attached to the report

List all Drinking-Water Systems (if any), which receive all of their drinking water from
your system:
Drinking Water System Name Drinking Water System Number
King Georges Park Distribution System 260070265
Terra Vista 260094380

Did you provide a copy of your annual report to all Drinking-Water System owners that
are connected to you and to whom you provide all of its drinking water?
Yes [X] No [ ]

Drinking Water Systems Regulations Page 1 of 6

(PIBS 4435e01) December 2011
 Drinking-Water Systems Regulation O. Reg. 170/03

Indicate how you notified system users that your annual report is available, and is free of
charge.
[x] Public access/notice via the web
[x] Public access/notice via Government Office
[x] Public access/notice via a newspaper
[x] Public access/notice via Public Request
[x] Public access/notice via a Public Library
[x] Public access/notice via other method City Insert “My TBay”

Describe your Drinking-Water System

In 2017, the Bare Point WTP treated an average of 35.92ML of Lake Superior water daily using
ultrafiltration. The water is disinfected using sodium hypochlorite and distributed throughout the City
of Thunder Bay.

List all water treatment chemicals used over this reporting period
Sodium Hypochlorite
Sodium Hydroxide – Hodder Zone Pilot Study until January 17th, 2017

Were any significant expenses incurred to?

[x] Install required equipment
[x] Repair required equipment
[x] Replace required equipment

Please provide a brief description and a breakdown of monetary expenses incurred

In 2017 The City of Thunder Bay Environment Division Bare Point Water Treatment Plant
expensed an estimated $660,000 towards annual equipment maintenance and emergency
repairs. Capital Projects within the Treatment & Distribution Subsystem totaled an expensed
amount of $595,000 out of a $1.1 million plan. Some projects for 2017 have been carried
forward to 2018 for completion. Notable projects in 2017 were $200,000 infrastructure
upgrades for water treatment pumps, $120,000 for instrumentation and $80,000 for electrical
upgrades.

In 2017 the City of Thunder Bay invested $6.7 million on infrastructure improvements and
replacements for the watermain distribution system. Approximately 4.5km of watermain was
replaced and 3km of watermain was rehabilitated (cleaning and cement mortar lining).
Additional improvements included the installation of cathodic protection on existing
watermains, the replacement of lead services, the replacement of Kerr hydrants and
watermain looping.

Drinking Water Systems Regulations Page 2 of 6

(PIBS 4435e01) December 2011
 Drinking-Water Systems Regulation O. Reg. 170/03

Provide details on the notices submitted in accordance with subsection 18(1) of the Safe
Drinking-Water Act or section 16-4 of Schedule 16 of O.Reg.170/03 and reported to
Spills Action Centre
Incident Unit of Corrective
Parameter Result Corrective Action
Date Measure Action Date
Jan 17, 2017 TC Present Flush & re-sample Jan 19, 2017
Mar 09, 2017 TC Present Flush & re-sample Mar 13, 2017
Mar 17, 2017 Lead 23.0 ug/L Flush & re-sample Mar 21, 2017
Mar 30, 2017 Lead 17.1 ug/L Replace hydrant, flush & April 10, 2017
resample
April 18, 2017 Lead 14.9 ug/L Replace hydrant, flush & May 17, 2017
resample
June 14, 2017 Precautionary BWA Cat 2 main NA Repair, flush & resample June 20, 2017
break
July 6, 2017 TC Present Flush & re-sample July 10, 2017
Sept 27, 2017 TC Present Flush & re-sample Oct 2, 2017
Oct 13, 2017 TC Present Flush & re-sample Oct 17, 2017
Oct 19, 2017 Precautionary BWA Cat 2 main NA Repair, flush & resample Oct 23, 2017
break
Oct 27, 2017 Low CL residual 0 mg/L Precautionary BWA issued Still active
by MOH
Dec 1, 2017 TC Present Precautionary BWA issued Still active
by MOH

Microbiological testing done under the Schedule 10, 11 or 12 of Regulation 170/03,

during this reporting period.
Range of E.Coli Range of Total
Number Number Range of HPC
Or Fecal Coliform
of of HPC Results
Results Results
Samples Samples (min #)-(max #)
(min #)-(max #) (min #)-(max #)
Raw 52 <1.0 – 2.0 <1.0 – 20.0 NA NA
Treated 52 Absent Absent 52 0-2
Distribution 1582 Absent Present 443 0-300

Operational testing done under Schedule 7, 8 or 9 of Regulation 170/03 during the

period covered by this Annual Report.
Number of
Range of Results NOTE: For
Grab Unit of Measure continuous
(min #)-(max #)
Samples
monitors use 8760
Turbidity 8760 0.028 - 0.097 NTU as the number of
Chlorine 8760 1.27 – 1.71 mg/L samples.
Fluoride (If the
DWS provides
fluoridation)

Drinking Water Systems Regulations Page 3 of 6

(PIBS 4435e01) December 2011
 Drinking-Water Systems Regulation O. Reg. 170/03

Summary of additional testing and sampling carried out in accordance with the
requirement of an approval, order or other legal instrument.
Date of legal instrument
Parameter Date Sampled Result Unit of Measure
issued
MDWL # 024-101 Issue 5 Chloramines Nov 20, 2017 1.48 mg/L
March 21, 2017
MDWL # 024-101 Issue 5 Cyanide Jan 18, 2017 <0.002 mg/L
March 21, 2017

Summary of Inorganic parameters tested during this reporting period or the most
recent sample results
Parameter Sample Date Result Value Unit of Measure Exceedance
Antimony January 18, 2017 <0.60 ug/L no
Arsenic January 18, 2017 <1.0 ug/L no
Barium January 18, 2017 10 ug/L no
Boron January 18, 2017 <50 ug/L no
Cadmium January 18, 2017 <0.10 ug/L no
Chromium January 18, 2017 <1.0 ug/L no
*Lead See Schedule 15.1
information
Mercury January 18, 2017 <0.10 ug/L no
Selenium January 18, 2017 <1.0 ug/L no
Sodium October 4, 2017 3.59 mg/L no
Uranium January 18, 2017 <2.0 ug/L no
Fluoride January 18, 2017 0.028 mg/L no
Nitrite October 4, 2017 <0.010 mg/L no
Nitrate October 4, 2017 0.288 mg/L no
*only for drinking water systems testing under Schedule 15.2; this includes large municipal non-
residential systems, small municipal non-residential systems, non-municipal seasonal residential
systems, large non-municipal non-residential systems, and small non-municipal non-residential
systems

Summary of lead testing under Schedule 15.1 during this reporting period
(applicable to the following drinking water systems; large municipal residential systems, small
municipal residential systems, and non-municipal year-round residential systems)
Number of Range of Lead Results Unit of Number of
Location Type
Samples (min#) – (max #) Measure Exceedances
Plumbing 267 0 – 265 ug/L 46
Distribution 41 0-23 ug/L 3

Summary of Organic parameters sampled during this reporting period or the most
recent sample results

Drinking Water Systems Regulations Page 4 of 6

(PIBS 4435e01) December 2011
 Drinking-Water Systems Regulation O. Reg. 170/03
Result Unit of
Parameter Sample Date Exceedance
Value Measure
Alachlor January 18, 2017 <0.10 ug/L no
Atrazine + N-dealkylated metobolites January 18, 2017 <0.20 ug/L no
Azinphos-methyl January 18, 2017 <0.10 ug/L no
Benzene January 18, 2017 <0.50 ug/L no
Benzo(a)pyrene January 18, 2017 <0.010 ug/L no
Bromoxynil January 18, 2017 <0.20 ug/L no
Carbaryl January 18, 2017 <0.20 ug/L no
Carbofuran January 18, 2017 <0.20 ug/L no
Carbon Tetrachloride January 18, 2017 <0.20 ug/L no
Chlorpyrifos January 18, 2017 <0.10 ug/L no
Diazinon January 18, 2017 <0.10 ug/L no
Dicamba January 18, 2017 <0.20 ug/L no
1,2-Dichlorobenzene January 18, 2017 <0.50 ug/L no
1,4-Dichlorobenzene January 18, 2017 <0.50 ug/L no
1,2-Dichloroethane January 18, 2017 <0.50 ug/L no
1,1-Dichloroethylene January 18, 2017 <0.50 ug/L no
(vinylidene chloride)
Dichloromethane January 18, 2017 <5.0 ug/L no
2-4 Dichlorophenol January 18, 2017 <0.30 ug/L no
2,4-Dichlorophenoxy acetic acid (2,4-D) January 18, 2017 <0.20 ug/L no
Diclofop-methyl January 18, 2017 <0.20 ug/L no
Dimethoate January 18, 2017 <0.10 ug/L no
Diquat January 18, 2017 <1.0 ug/L no
Diuron January 18, 2017 <1.0 ug/L no
Glyphosate January 18, 2017 <5.0 ug/L no
Malathion January 18, 2017 <0.10 ug/L no
2 methyl-4-chlorophenoxyacetic acid January 18, 2017 <0.20 ug/L no
(MCPA)
Metolachlor January 18, 2017 <0.10 ug/L no
Metribuzin January 18, 2017 <0.10 ug/L no
Monochlorobenzene January 18, 2017 <0.50 ug/L no
Paraquat January 18, 2017 <1.0 ug/L no
Pentachlorophenol January 18, 2017 <0.50 ug/L no
Phorate January 18, 2017 <0.10 ug/L no
Picloram January 18, 2017 <0.20 ug/L no
Polychlorinated Biphenyls(PCB) January 18, 2017 <0.035 ug/L no
Prometryne January 18, 2017 <0.10 ug/L no
Simazine January 18, 2017 <0.10 ug/L no
Terbufos January 18, 2017 <0.20 ug/L no
Tetrachloroethylene January 18, 2017 <0.50 ug/L no
2,3,4,6-Tetrachlorophenol January 18, 2017 <0.50 ug/L no
Triallate January 18, 2017 <0.10 ug/L no
Trichloroethylene January 18, 2017 <0.50 ug/L no

Drinking Water Systems Regulations Page 5 of 6

(PIBS 4435e01) December 2011
 Drinking-Water Systems Regulation O. Reg. 170/03
Result Unit of
Parameter Sample Date Exceedance
Value Measure
2,4,6-Trichlorophenol January 18, 2017 <0.50 ug/L no
Trifluralin January 18, 2017 <0.10 ug/L no
Vinyl Chloride January 18, 2017 <0.20 ug/L no
THM (A+B+C+D)/4) – sampled quarterly Jan, Apr, Jul, Oct
Avg.
32.23 ug/L no
(A=2017 Q4 + B=2017 Q3 + C=2017 Q2 +
D=2017 Q1)
HAA (A+B+C+D)/4) – sampled quarterly Jan, Apr, Jul, Oct
Avg.
16.08 ug/L no
(A=2017 Q4 + B=2017 Q3 + C=2017 Q2 +
D=2017 Q1)

List any Inorganic or Organic parameter(s) that exceeded half the standard prescribed in
Schedule 2 of Ontario Drinking Water Quality Standards.
Parameter Result Value Unit of Measure Date of Sample

Drinking Water Systems Regulations Page 6 of 6

(PIBS 4435e01) December 2011
 When we heal the earth, we heal ourselves
– David Orr

The activist is not the man who says the river is dirty.
The activist is the man who cleans up the river.
– Ross Perot

We never know the worth of water till the well is dry

– Thomas Fuller -1732

Pure water is the world’s first and foremost medicine

– Slovakian Proverb

Plans to protect air and water, wilderness and

wildlife are in fact plans to protect man
– Stewart Udall

Water is the driving force of all nature

– Leonardo da Vinci

In one drop of water are found all the secrets of the oceans
– Kahlil Gibran

The people are like water and the ruler a boat.

Water can support a boat or overturn it.
– William Shakespeare

I believe that water is the only drink for a wise man

– Henry David Thoreau

Water – conserve and protect it – create a ripple effect

– City of Thunder Bay

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