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`` Rules-based personalization, including routing, `` A complete audit trail captures every automated and
prioritization and resolution combines with unified manual activity throughout the lifecycle of a case, while
management of exceptions across business lines to easily configured reports provide quality level, error
enable tiered client servicing. analysis and productivity measurement.
`` Pre-packaged workflows and decision rules for tasks `` Pega offers the ultimate in deployment flexibility, as
such as reversing a mis-posted accounting entry, claiming Pega solutions can be built and deployed on the cloud
interest for a late payment and many others automate or on-premise and moved transparently between these
financial adjustments. environments whenever your business demands.
With Pega, commercial banks can automate processing activities for payment
investigations, Nostro and treasury-servicing operations while gaining the
control and transparency needed to increase compliance, reduce risk and
deliver a customer-focused experience.
For more information, please contact your Pegasystems representative, visit us on the Web at www.pega.com, or email us at
info@pega.com. © Copyright 2013 Pegasystems. All rights reserved.
2013-8 FS