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Dear Sir,
LETTER OF INTRODUCTION
We write to introduce Torpedo Cleaning Services, we a fully indigenous company with
world class experience and state of the art equipment in the cleaning industry, our
commercial cleaning services cover a wide range of establishment from private, retail,
government, educational, industrial, hospital and transportation.
Below are our ranges of services:
Facility Management and outsourcing
Post Construction Cleaning for just completed buildings
Renovation cleaning for old buildings
Sparkle cleaning
Road Pressure washing for commissioning
Office Cleaning (Periodic Wash down)
Roof Spraying and coating
Interlock block Pressure washing
Tile, Marble, Granite restoration
Washing of tennis court, squash hall, foot turf
Window and curtain cleaning
Pest control and fumigation
Annual turn around Cleaning
House Painting
Landscaping , Gardening and Mowing
Equipment and Cleaning materials supply
Yours Faithfully
Isaac Osho
(General Manager)
VENDOR REGISTRATION FORM
Evidence of Registration with Corporate
Affairs Commission with Forms CO7 &CO2.
TAX CERTIFICATE
VAT CERTIFICATE
PROFILE OF THE ORGANIZATION
COMPANY PROFILE
SERVING FOR CUSTOMERS SATISFACTION
OUR VISION
AT
TORPEDO CLEANING SERVICES
Torpedo
Cleaning Services
#6, Uyo Street, Off Stadium Road, Port Harcourt. Torpedocleaningservices@gmail.com
ᄃ. Tel:08052263715 ᄃ, 08030660575,
OUR MISSION
AT
TORPEDO CLEANING SERVICES
To ensure that our customer gets the best service available in the
TCS. Although it was started with a modest amount of capital but today Torpedo
Cleaning Services is growing fast in every aspect in order to meet the demand of the fast
growing Industry.
We are supported by a strong management team comprising people with relevant
technical experience. We at Torpedo Cleaning Services believe that a good health is
conducive to the productivity and the quality of our surrounding; we strive to provide
excellent cleaning services to satisfy the challenging need of our customers. Our
customers are an evidence for our achievement.
Based on our experience in cleaning industry form, Torpedo Cleaning Services have a
competitive edge in the following areas:
Our professional cleaning system is designed to cater our client’s customized
need in order to achieve their requirement based on their budget.
Our experience technical staff and trained workers aspire to deliver high quality
cleaning services.
Our modern equipment together with the right choice and quality of chemical
used in executing our task enables us to ensure a better finishing.
Assuring prospective client our best services, we hope your good self will give us the
opportunity to establish cordial relationship.
COMPANY PROFILE
Name of company: Torpedo Cleaning Services
Registered office: No.52/54 Uyo Street
Off Liberation Stadium Rod, Port Harcourt,
Rivers State, Nigeria.
Telephone Number: +2348030660575
Date of Establishment: 19th February 2010
Date of Incorporation: 15th June, 2012
Company Registration No: RV 119292
Authorised Capital: 1,000,000.00
Paid-up capital: 1,000,000.00
Bankers: GTB Bank
Board of Directors: Olubowale T.S
Woyindinepre Ndiomu
Torpedo Management staff
Executive Director: Olubowale T.S
Operation Manager: Woyindinepre Ndiomu
Sales & Marketing: Isaac Osho
Business Development Manager: Ogechi Opara
Personel & Administration : Jennifer O
PERSONNAL
Torpedo Cleaning Services ability to provide consistent high quality services at
competitive cost is made possible by our deviation from traditional form of cleaning
management where job supervision is overseen by various levels of management.
At Torpedo Cleaning Services we have pioneered a program whereby our staff monitors
your premise together with you and guarantee that your customized cleaning schedule
will be followed in an efficient, effective and professional manner. We feel that it not the
quantity of supervisor that matters but the quality of the supervisor that counts.
Torpedo Cleaning Services employee’s selection, employee training and periodical
inspections are to ensure that our services in your premises will meet your expectation.
We understand that personnel selection; instruction and evaluation must be conducted in
accordance to accomplish customers cleaning requirement. Taking into consideration the
requirement of your business nature our selection of the employees entails a personal
interview followed by thorough reference check. Our instruction to the staffs involves
combination of method of work, which includes hand-on demonstration and printed
instruction. This is to ensure that our workers will be able to execute the task given
accurately and confidently.
The system employed to monitor our client’s properties and facilities and with our
experience enables us to effectively handle the labour demands and the financial
requirement of any account we contract. Our personnel management techniques are
unique and centred on cost control and provide a quick response to client need as they
change throughout the year.
STAFFING
It is the intention of Torpedo Cleaning Services that our client’s premises are kept in a
neat and clean condition at all times. The specification submitted herein will be
considered minimum requirement. Therefore this specification will only be referred to as
a guide rather than limitation to the services required to effectively maintaining the
facility.
The facility is to be staffed to maintain an optimum condition of cleanliness. If the level
of cleaning at any time is considered to be unacceptable, Torpedo Cleaning Services will
adjust its staff to take the necessary measure to overcome the situation.
Staffs shall be adjusted as required to accomplish any periodical maintenance herein
specified without abandoning the daily janitorial services.
CHAIN OF COMMANDS
To enable us to provide quick and effective response to all the needs of our customer’s
requirement, we have a short and flexible and yet efficient chain of command. The
personnel assigned to your facility are directly in charge of all day to day tasks. The
personnel will work closely with the manager in conjunction with the operation of the
immediate area. The operation manager is responsible for the Inspection of work and
provides back up to ensure continuity of high quality performance. The manager
conducts inspection primarily during business hours and periodical throughout the year.
QUALITY CONTROL
At Torpedo Cleaning Services, we realize that our work is a direct reflection on your
image. The management of your company had worked very hard and spent a big amount
of money to create the “look and feel” of your company environment. We know that your
company’s trust on your cleaning company to enhance and preserve its appearance and
ambience. We also know our feature success depends on your consistent satisfaction.
At Torpedo Cleaning Services our objective is to accommodate your cleaning needs. Our
cleaning expertise and labour management techniques can provide verity of option for
your customized cleaning schedule. We have established a reputation in the cleaning
industry for quality and dependability for your entire cleaning requirement. At Torpedo
Cleaning Services we are focused on the job in hand and we would like to do it with
satisfaction.
Based on our experience in the cleaning industry we know that quality control is the key
element to customer satisfaction. Since there is a drastic realization among organizations
and companies towards environment we at Torpedo Cleaning Services we have long
recognize the importance of the quality of the service that we provided must be in line
with the requirement of ISO14000 and other cleaning concept such as 5 s cleaning
method.
QUALITY POLICY
Torpedo cleaning services is committed to provision of quality cleaning services. All the
staff are responsible for compliance with the quality management system and for
ensuring that all procedures and work instructions are properly executed and that
standards are met. All affected staff shall be trained in those processes they are required
to perform. The adoption of the quality management system is essential to the continued
growth and success of the business.
QUALITY SYSTEM STRUCTURE
The quality documentation for Torpedo Cleaning Services is contained in three sections:
Section 1 The Company Quality Policy
Section 2 The Company Procedures containing the company’s operational
procedures and all pertinent forms, charts and lists.
Section 3 Other Quality Related Documentation including:
o 3 (a) Work Instructions
o 3 (b) Job Descriptions of Personnel
o 3 (c) Master Document Register
Procedures contain all necessary operational details, including:
Purpose and scope of the procedures
References
Responsibilities of personnel involved in the procedure
Definitions of terminology considered unique to the company’s operations
Controls which are implemented to ensure the procedure is carried out properly
Inspections and testing
Special practices
TRAINING PART 1
CONTRACT CLEANING SPECIFICATION
CHEMICAL & DISINFECTANT
MACHINERY & EQUIPMENT
PROCEDURES FOR HOSPITAL CLEANING
PROCEDURES FOR OFFICE & HIGH RISE BUILDING CLEANING
PROCEDURES FOR FACTORY CLEANING
HEALTH & SAFETY
FLOOR CARE MAINTENANCE
CROSS INFECTION CONTROL
BACTERIA & STRUCTURE
TRAINING PART 2
SUPERVISION & MOTIVIATION
STAFF HANDLING
SCHEDULING OF WORK
QUALITY CONTROL
TRAINING PART 3
OPERATIVE CLEANING MANUAL
SAFETY MEASURES
CHEMICALS, MACHINERY & EQUIPMENT
HARD FLOOR MAINTENANCE
CARPET MAINTENANCE
TOILET & SANITARY APPLIANCES
FURNITURE & FITTING
GENERAL CLEANING
GLASS WINDOW
LIST OF MACHINERIES
The list of machineries that is owned by Torpedo Cleaning Services is tabulated
below.
NAME OF MACHINE QUANTITY
Auto Scrubber 8
Scrubber 12
Normal buffer 8
High speed buffer 8
Pressure washer 10
Carpet extractor 2
Dry vacuum 16
Wet & Dry vacuum 16
Blower 25
High dusting vacuum 20
Industrial sweeper 1
Mechanical platform 1
Mobile ladder 1
Ride-on Lawnmower 2
LIST OF CHEMICALS
The list of chemicals used by TCS is as followed:
MULTIPURPOSE
DIRT BUSTER
RID CLEAN
CEMENT SOFTENER
BOWL CLEANER
GLASS CLEANER
SCOURING CREAM
DISINFECTANT
PINE GEL
AIR FRESHNER
HAND SOAP
DEODARANT
FOOR POLISH STRIPPER
AMMONIATED STRIPPER
MOP ON STRIPPER
FLOOR POLISH
THERMAPLASTIC FLOOR POLISH
FLOOR SEALER
TILE CONCRETE SEALER
CARPET SHAMPOO
LOW FOAM EXTRACTION CLEANER
ANTI FOAM ADDITIVE
STAILESS STEEL CLEANER &POLISH
MILD ACID ALUMINIUM CLENER
Profile of Management (and Technical) Staff of the company
STAFF RESUMES
Position
PROJECT DIRECTOR
Marital Married
Status
Education B.Sc (Industrial and Total years of 15Yrs
Production Engineering Experience
Nationality Nigerian
Executive Summary
Qualifications
Experience
Position Period
Company
1 PROJECTS, TRAINING, 2010- TILL DATE
TORPEDO CLEANING SERVICES REPAIRS
1. Tech Systems Limited Project Engineer 2006 – 2010
(Maintenance &
Installation)
2. Schlumberger Nigeria Ltd Field Engineer 2000 – 2001
3. National Fertilizer Company of Nigeria Maintenance Engineer 1998 - 1999
(NAFCON)
NAME: WOYINDINEPRE NDIOMU
Position
ADMINISTRATION
Marital Married
Status
Education B.Ed Total years of 8Yrs
Experience
Nationality Nigerian
Executive Summary
Qualifications
Experience
Position Period
Company
1 PROJECTS, TRAINING, 2010- TILL DATE
TORPEDO CLEANING SERVICES REPAIRS
NAME: MARTINS
ESSIEN
Position
MECHANICAL TECHNICIAN
Marital Married
Status
Education GOVERNMENT TECHNICAL Total years of 10Yrs
SCHOOL Experience
Nationality Nigerian
Executive Summary
Qualifications
Experience
Position Period
Company
1 PROJECTS, TRAINING, 2010- TILL DATE
TORPEDO CLEANING SERVICES REPAIRS
NAME: ISAAC
OSHO
Position
SENIOR SUPERVISOR
Marital Married
Status
Education UNIVERSITY OF PORT Total years of 8Yrs
HARCOURT Experience
Nationality Nigerian
Executive Summary
Qualifications
Experience
Position Period
Company
1 PROJECT SUPERVISION 2010- TILL DATE
TORPEDO CLEANING SERVICES CONSUMMABLE
DISTRIBUTION,
MONITORING
CERTIFIACTION(S)
CURRENT CLIENT LIST
Experience in Cleaning Services
Torpedo Cleaning Services Ltd was founded in 2010 as an Enterprise, and in 2012 we
upgraded fully to a Limited Liability Company(LLC). We have a great deal of experience
in both state and local government jobs and other private contractors and our clients
include:
08183624711
08094238828
SIGNATURE:
NAME: T. S. OLUBOWALE
Evidence of Financial Management Systems
(auditor’s report)