December 2011

Technical Bulletin - TB-011-2011

Eaton 9130 UPS Troubleshooting

Applicable Product(s):
The following products are affected by this bulletin:
 Iridium OpenPort
 Inmarsat iFUSION
 ICOM Radio
 Barrett Radio

Intended Audience:
This bulletin is intended for use by:
 Inmarsat Customer Support
 Inmarsat Technicians

TB-011-2011 Rev. A 1
 December 2011

Description/Overview:
The Eaton 9130 is an Uninterruptable Power Supply (UPS) designed for durable, automatic
operation and alerts you whenever potential operating problems may occur. Typically the alarms
displayed on the control panel do not mean that the output power is affected. Instead, the
preventive alarms are intended to alert the user to situations that may require attention.
In general:

 Notices are announced by a beep every 5 seconds, recorded in the Event Log, and
displayed on the LCD. Examples are “UPS on Battery” and “UPS on Bypass.”

 Alarms are announced by a beep every second, recorded in the Event Log, displayed on
the LCD, and the Alarm indicator illuminates. Examples are “Output Overload” and
“Heatsink Overtemperature.”

 If the indicator is on, do not proceed until all alarms are clear. Check the UPS status
from the front panel to view the active alarms. Correct the alarms and restart if necessary
(See Restarting the Eaton 9130 UPS on Page 9).

Indicator Descriptions
Indicator Status Description
On The UPS is operating normally

GREEN Flashing A new information message is active

On The UPS is in Battery Mode

YELLOW Flashing The battery voltage is below the warning level

The UPS is in Bypass Mode.

On The UPS Is operating normally on bypass during High Efficiency
YELLOW operations

On The UPS has an active alarm

RED

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 December 2011

Troubleshooting – Typical Alarms and Conditions

To check the UPS Status menu for a list of active alarms or conditions perform the following:

1. Press any button on the front panel display to activate the menu options.

2. Press the Down () button until UPS STATUS displays.

3. Press the Enter () button to display the list of active alarms or conditions.

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 December 2011

Typical Alarms and Conditions

Alarm or Condition Possible Cause Action
On Battery
The UPS is powering the
A utility failure has occurred and equipment with battery power.
the UPS is in Battery mode Prepare your equipment for
LED is on shutdown
1 beep every 5 seconds
Battery Low

This warning is approximate and

The UPS is in Battery mode and
the actual time to shutdown may
the battery is running low
LED is flashing slowly vary significantly

1beep every second

On Bypass The equipment transferred to

bypass utility power. Battery
mode is not available and your
The UPS is in Bypass mode equipment is not protected.
LED is on Check one of the following alarms:
Over Temperature, Overload or
1 beep every 5 seconds UPS Failure

Batteries Disconnected Verify that the battery is properly

connected. See Connecting the
The UPS does not recognize the Eaton 9130 UPS Internal Battery
internal battery or the battery is on Page 6.
LED is on disconnected
If the condition persists, call
No beeping Inmarsat Customer Support
Overload
Remove some of the equipment
External power requirements connected to the UPS. The alarm
exceed the UPS capacity resets when the condition
LED is on becomes inactive.
1 beep every second
The UPS will return to normal
operation when the temperature
drops 5ºC below the warning level.
OverTemperature
If the condition persists, shut down
The UPS internal temperature is the UPS, clear the vent and
too high or a fan has failed remove any heat sources. Ensure
LED is on the airflow around the UPS is not
restricted. Restart the UPS
1 beep every second
If condition persists call Inmarsat
Customer Support

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 December 2011

Alarm or Condition Possible Cause Action

Battery Overvoltage

The UPS turns off the charger until

The UPS battery voltage is too
the next power recycle. Contact
high
LED is on Inmarsat Customer Support

1 beep every second

1. If the UPS is plugged directly For 230V Models only – Rotate

into the Ship’s power and the Schuko input connector or
there is no equipment have a qualified electrician correct
connected, the Site Wiring the wiring
Fault is with the ship’s power Or
outlet
See Disabling the Site Wiring
Fault Alarm on Page 7
Site Warning Fault
2. If the UPS is working correctly
while connected to the ship’s
power and the Site Warning
LED is on Fault is activated when See Disabling the Site Wiring
equipment is connected to the Fault Alarm on Page 7
1 beep every second
UPS, then the fault is with the
equipment wiring

3. If the UPS is not connected

to the ship’s power and is
Contact Inmarsat Customer
running on battery while
Support
nothing is connected, the Site
Wiring Fault is with the UPS

1. The power cord is not

Check the power connections
connected correctly

The UPS does not start If the UPS status menu displays
2. The Remote Emergency
the “Remote Emergency Power
Power off (REPO) switch is
Off”, disable the REPO input. See
active or the REPO connector
Disabling the Remote Emergency
is missing
Power Off (REPO) on Page 8.

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 December 2011

Connecting the Eaton 9130 UPS Internal Battery

To connect the Eaton 9130 UPS battery, perform the following:

1. Remove the UPS front cover by pushing

down on the top of the cover and pulling
the cover towards you to unclip it from
the cabinet.

NOTE: A ribbon cable connects the LCD control panel to the UPS. Do not pull on the
cable or disconnect it.

2. Connect the internal battery

connector by connecting the
white connectors together by
connecting red to red and black
to black. Press the two parts
tightly together to ensure a
proper connection.

3. Remove the two screws from

the screw mounts and retain.

4. Place the battery connector

between the screw mounts.
Reinstall the two screws to hold
the connector in place.

5. Replace the UPS front cover, verify that the ribbon cable is protected, then insert the clips
on the back of the cover into the cabinet and push firmly to snap the cover into place.

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 December 2011

Disabling the Site Wiring Fault Alarm

An active Site Wiring Fault alarm prevents startup, or if operating, forces operation to Battery Mode
and disables bypass.

1. Press any button to activate the menu options. Use the Up () and Down () buttons to
scroll through the menu until you see SETTING.

2. Press the Enter () button.

3. Use the Up () and Down () buttons to scroll through the menu until you see USER
SETTINGS.

4. Press the Enter () button.

5. Use the Up () and Down () buttons to scroll through the menu until you see Site wiring
fault alarm.

6. Use the Up () and Down () buttons to scroll through the menu until you see [disabled].

7. Press the Enter () button to disable the Site Wiring Fault Alarm.

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 December 2011

Retrieving the Eaton 9130 UPS Event Log

To view the event log through the display perform the following:
1. Press any button to activate the menu options. Use the Up () and Down () buttons to
scroll through the menu until you see Event Log.

2. Press the Enter () button.

3. Use the Up () and Down () buttons to scroll through and view the listed events.

Disabling the Remote Emergency Power Off (REPO)

To disable REPO perform the following:
1. Press any button to activate the menu options. Use the Up () and Down () buttons to
scroll through the menu until you see SETTING.

2. Press the Enter () button.

3. Use the Up () and Down () buttons to scroll through the menu until you see USER
SETTINGS.

4. Press the Enter () button.

5. Press any button to activate the menu options. Use the Up () and Down () buttons to
scroll through the menu until you see REPO input polarity.

6. Press the Enter () button.

7. Use the Up () and Down () buttons to scroll through the menu until you see [closed].

8. Press the Enter () button to disable REPO.

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 December 2011

Restarting the Eaton 9130 UPS

To restart the Eaton 9130 UPS perform the following:

NOTE: Releasing the On/Off button before three (3) seconds returns the UPS to its
original operating mode.

1. Press On/Off button on the front panel for three (3) seconds. The UPS will beep and
front panel will display a status of “UPS off pending…”. The UPS will then transfer to
Standby Mode and the Power On indicator will turn off.

2. Switch off the utility power where the UPS is connected.

3. Switch on the utility power where the UPS is connected. The UPS front panel will
illuminate and show a status of “UPS initializing…”

4. Verify that the UPS transfers to Standby Mode when the front panel displays “UPS on
standby.”

5. Press On/Off button on the front panel for at least one (1) second. The UPS front
panel will display a status of “UPS starting…”.

6. Check the UPS front panel for any active alarms or notices. Resolve any active alarms
before continuing.

7. Verify that the Power On indicator illuminates solid. This indicates that the UPS is
operating normally.

8. Press the Escape button until the Start screen appears.

TB-011-2011 Rev. A 9