JAYA COLLEGE OF ARTS AND SCIENCE

DEPARTMENT OF MANAGEMENT STUDIES AND COMMERCE

REVISION I

Class: II M.COM Date:

Subject: Consumer rights and education Max Marks: 075

Sub code: KDACD Time: 3 Hours

PART A

ANSWER ANY TEN QUESTIONS: - (10 X 1 = 10 marks)

Define and explain the following:-

1. Consumer and customer

2. Consumer education
3. consumerism
4. Consumer council
5. Restricted trade practices
6. Consumer protection act
7. Consumer awareness building
8. Complaint
9. Caveat emptor
10. Fair trade practice
11. List out the powers of national commission
12. Goods and services

PART B

ANSWER ANY FIVE QUESTIONS: - (5 X 5 = 10 marks)

13. Explain company profile and its stages with example.

14. Who is a consumer and what are the problems faced by consumer?
15. Explain the salient features of consumer protection act?
16. Discuss about consumer movement in India.
17. Explain about caveat emptor with an example.
18. What are the limitation of buyer beware concept?
19. Discuss about the disputes settlement procedure in district forum.

PART C

ANSWER ANY FOUR QUESTIONS: - (10 X 4 = 40 marks)

20. Explain the rights and responsibilities of the consumer.

21. What is consumerism and what are the ill effects of consumerism?
22. Discuss the procedure for filing complaint under consumer protection act?
23. Explain the three tier machinery for settling the consumer disputes under consumer protection act.
24. What are the unfair trade practices specified under the consumer protection act with an example?
 JAYA COLLEGE OF ARTS AND SCIENCE

DEPARTMENT OF MANAGEMENT STUDIES AND COMMERCE

REVISION I

Class: II M.COM Date:

Subject: Research Methodology Max Marks: 075

Sub code: KDA3A Time: 3 Hours

PART A

ANSWER ANY TEN QUESTIONS: - (10 X 1 = 10 marks)

1. Define Research
2. Define Social research
3. Meaning of research process
4. What is a variable?
5. What is sampling?
6. What is hypothesis?
7. What is data?
8. Define observation technique.
9. What is pilot study?
10. What is processing of data?
11. What is interpretation?
12. What are the types of interview technique?

PART B

ANSWER ANY FIVE QUESTIONS: - (5 X 5 = 10 marks)

13. Write down the objectives of research?

14. Write down the criteria of a good research?
15. Explain the steps of sampling design.
16. Explain the types of hypothesis.
17. Discuss about the essentials of sampling.
18. Explain the types editing.
19. What are pre requisites for good interpretation?

PART C

ANSWER ANY FOUR QUESTIONS: - (10 X 4 = 40 marks)

20. Explain the types of research design.

21. Briefly describe the different steps involve in research process?
22. Explain the techniques involved in sampling.
23. Explain the different methods of primary data collection.
24. Write down the merits and demerits of pre-testing a questionnaire or pilot study?
 JAYA COLLEGE OF ARTS AND SCIENCE

DEPARTMENT OF MANAGEMENT STUDIES AND COMMERCE

REVISION I

Class: II M.COM Date:

Subject: Business ethics, corporate governance and social responsibilities Max Marks: 075

Sub code: KDAXB Time: 3 Hours

PART A

ANSWER ANY TEN QUESTIONS: - (10 X 1 = 10 marks)

1. Define Ethics?
2. Define Ethical Standard?
3. Define Morality?
4. Define the term ‘Value’.
5. Define Business Ethics.
6. What do you mean by ‘Government Ethical Issues’?
7. Who is a C E O in a business company?
8. Define “Transactional Leadership”?
9. Define Corporate Culture?
10. What is Corporate Governance?
11. Write two responsibility of Top Management?
12. What are the corporate governance models?

PART B

ANSWER ANY FIVE QUESTIONS: - (5 X 5 = 10 marks)

13. What are the characteristics that make Business decision ethical?
14. Write the principles of Business Ethics?
15. Write down the six models of Business Conduct or Walton’s Classification of business Code of Conduct?
16. Write short notes on
a) Birla Committee Report
b) Narayana Murthy Committee
17. Write down the scope and importance of Corporate Governance?
18. Write the Principles of Corporate Governance?
19. Explain the responsibilities of Top Management?

PART C

ANSWER ANY FOUR QUESTIONS: - (10 X 4 = 40 marks)

20. Discuss the various sources Ethics?

21. Write down the Code of Conduct by SEBI?
22. What are the theories of Business ethics? Explain.
23. What is the Role & Responsibilities of Board of Directors?
24. What are the Roles of CEO in Corporate Governance?
 JAYA COLLEGE OF ARTS AND SCIENCE

DEPARTMENT OF MANAGEMENT STUDIES AND COMMERCE

REVISION I

Class: II M.COM Date:

Subject: Advertising and Salesmanship Max Marks: 075

Sub code: KDACD Time: 3 Hours

PART A

ANSWER ANY TEN QUESTIONS: - (10 X 1 = 10 marks)

1. Define advertising
2. What is personal selling?
3. What is sales promotion?
4. What is public relation?
5. What is communication process?
6. What are marketing objectives?
7. Define advertising budget.
8. What is media mix?
9. What is meant by media strategy?
10. What is inshore?
11. What is communication in marketing?
12. What is IMC?

PART B

ANSWER ANY FIVE QUESTIONS: - (5 X 5 = 10 marks)

13. Explain the nature and elements of promotion mix

14. Explain about IMC.
15. Explain target audience.
16. Explain marketing objectives.
17. Explain different media strategy.
18. Explain about broadcast media.
19. Explain about print media.

PART C

ANSWER ANY FOUR QUESTIONS: - (10 X 4 = 40 marks)

20. Explain the utility of advertisement.

21. Explain the nature of advertising.
22. Discuss about DAGMAR Model?
23. Write about home media, inshore, and internet media in detail.
24. What are advertising objectives and explain budgeting in detail?
25. Explain about support media.