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Summary of qualifications:
Experience:
Service Technician III/Inside Sales Rep II- United Rentals (November 2014-May 2016)
Perform maintenance and repairs of equipment in a safe and professional manner with
independent judgment.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a
variety of rental and customer equipment and tools.
Responsible for service documentation, the training of lower level technicians as
needed, demonstration of equipment for customer use, and occasional travel to
customer sites.
Fill the role of shop foreman on numerous occasions with a great deal of success.
Process rental quotes, reservations, and contracts in compliance with the company
policies.
Performs all parts ordering, and receiving for the company.
Communicate to a customer any terms/conditions applying to a request.
Accurate use of United Rentals computer systems including, but not limited to,
Reservation, Phone Log, and quote function.
Identify and qualify an equipment request to ensure it will suite the customer's
requirements.
Negotiate prices on equipment rentals in accordance with pricing policies and
procedures.
Coordinate with all inside and outside branch staff to ensure customer satisfaction.
Identify leads for new business and communicate to the appropriate field personnel
Quality Assurance/ Quality Control Officer –U.S. Army (May 2007 – October 2009)
Responsible for inspections of all jobs completed in the Environmental Control Systems
Repair Section.
Supervised three employees, ensuring they were able to maintain and repair
Environmental Control Systems equipment.
Ensured safety procedures were practiced according to FM 10-67-1 standards.
Enforced the standard operating procedures for safety and maintenance operations.
Technically competent on the operations and maintenance of material handling
equipment (MHE), and the fabrication of hydraulic hoses for high pressure applications.
Led numerous patrols in the Afghanistan theatre of operation while assigned as team
leader of the Quick Reaction Force. My leadership helped ensure the safety of soldiers
and civilians while overcoming numerous language and cultural barriers with the local
population.
Education:
A. O. S. Wind Energy Technology (Top Graduate)
Redstone College- May 2013
Denver, CO