1.

Objectives Tool
Warm-up
1. ?
2. ?
Attitude Is Your Key to
Success
Attitude is your mental
position with regard to
facts – or simply the way
you view things.
Attitude Is Your Key to
Success

1. Your attitude toward

customers influences your
behavior. You cannot
always camouflage how you
feel.
Attitude Is Your Key to
Success
2. Your attitude affects
everyone who comes in
contact with you, either
in person or on the
telephone.
Attitude Is Your Key to
Success
3. Your attitude is not only
reflected by your tone of
voice, but also by the way
you stand or sit, your facial
and other non-verbal ways.
Attitude Is Your Key to
Success
4. Your attitude is not
fixed. The attitude you
choose to display is up
to you.
 Public Service Ethics and
Accountability
RA No. 6713
CSC RESOLUTION NO 1101502

HUMAN RESOURCE
DEVELOPMENT DIVISION
Contents
• Background of Code of Ethics
• RA 6713
• Duties of Public Officials and Employees
• Prohibited Acts
• Penalties
What is code of ethics?
a set of rules about good and bad behavior
What is code of ethics?
In each codes carry general obligations and
admonitions, but they are far more than
that. They often capture a vision of
excellence, of what individuals and
societies should be striving for and what
they can achieve.
Why Code of Ethics
• When applied to certain classes of people
– public servants, doctors – codes are the
ultimate terms of reference
• framework upon which professions are
built
Some Examples
King of Babylonia (18th Century B.C.)
• Hammurabi’s Code is the earliest
complete known legal code
• sets forth in cuneiform legal procedure
and penalties for unjust accusations,
false testimony, judicial injustice and
other rules with the goals of "stable
government and good rule,” and that “the
strong may not oppress the weak"
"Into whatever houses I enter, I will go
into them for the benefit of the sick,
and will abstain from every voluntary
act of mischief and corruption“

-Greek physician Hippocrates (400 B.C.)

Some Unethical Behavior in the
Workplace
• Giving in to bribery and petty theft
• Supervisor dating subordinate
• Taking longer lunch hours than allowed
• Doing personal work on company time
• Non-issuance of receipts or when issued rates
are increased or changed
• Non-response or ignoring stakeholder’s needs
• Use of inappropriate language when dealing
with public
Why Unethical Behavior
• Individual factors
▫ Individual moral development
▫ Maturity and mental stability
▫ Ignorance level
▫ Personal responsibility
Why Unethical Behavior
• Organizational factors
▫ Employee relationship
▫ Organization culture/ corporate climate
Why Unethical Behavior
• Situational factors
▫ Economic need
▫ Special need
▫ Special circumstances
▫ Pressure
Supporting Ethical Behavior
• Training
• Sanctions for unethical behavior
• Adoption of a Code of Ethics
• System of Incentives and Rewards
REPUBLIC ACT 6713
“Code of Conduct and Ethical Standards
for Public Officials and Employees.”
 All officials and employees in
the government:
Elective
Appointive
Permanent or temporary
Career or non-career
Military and police
personnel
“Public Office is a public trust. Public Officers
and Employees must at all times be
accountable to the people, serve them with
utmost responsibility, integrity, loyalty and
efficiency, act with patriotism and justice, and
lead modest live.”
Oversight Institutions mandated to enforce
accountability ethic in government:
OFFICE OF THE OMBUDSMAN – prosecutor
against those charged with the violation of
RA 3019, RA 6713 and ill-gotten wealth

COMMISSION ON AUDIT – fiscal

watchdog of the government

CIVIL SERVICE COMMSSION – central

personnel agency of the government
Civil Service Commission is mandated to:
“Establish career service and adopt measures to
promote morale, efficiency, integrity,
responsiveness, progressiveness and courtesy in the
public service.”

Civil Service Commission is also tasked to:

“Institutionalize a management climate conducive to
public accountability.”
• Uphold public interest over
personal interest
• Employ and use efficiently,
effectively, honestly and
economically all office resources
and powers

•avoid wastage of public

funds and revenues
• Discharge duties with highest
degree of excellence,
intelligence and skill
• Enter public service with utmost
devotion and dedication to
duty
• Endeavor to discourage wrong perceptions of
your roles as dispenser or peddlers of undue
patronage.
• Remain always true to
the people
• Do not discriminate against
anyone especially the poor
and the underprivileged
• Respect at all times the
rights of others
• Refrain from doing acts
contrary to law, good
morals, good customs,
public policy,
public order, public
safety and public
interest
Do not dispense/extend undue favors on
account of your office to your relatives
• Provide service to every
one without unfair
discrimination and
regardless of party
affiliation or preference
• Extent prompt, courteous
and adequate service to
the public
• Avoid red tape and develop
an understanding and
appreciation of the socio-
economic conditions
prevailing in the country
 • Unless otherwise provided
by law, provide information
on office policies, procedures
and ensure openness of
information, public

consultations and hearings

when appropriate, encourage
suggestions, simplify and
systematize policies, rules and
procedures
• Be loyal to the Republic and to the
Filipino people at all times
Lupang
Hinirang
• Promote use of locally produced goods,
resources and technology
• Encourage appreciation and pride of
country and people

PHILIPPINE AZKALS
• Maintain and defend
Philippine sovereignty
against foreign intrusion
• Commit yourselves to the
democratic way of life and
values, maintain the

principle of public
accountability and
manifest by
deeds and supremacy of civilian
authority over the military
• Uphold the constitution and
put loyalty to country above
loyalty to persons or party
• Do not indulge in extravagant or
ostentatious display of wealth in any
form
• Lead modest lives
appropriate to
position and income
Commitment
Values 21st Century DBO Workforce

Group Name:
Group Leader:
Members:
Duties of Public Officials and
Employees
duties of public officials and
employees
Act promptly on letters and requests

Reply must be made within fifteen

(15) working days from receipt
A simple acknowledgment suffices
but it should state the action so far
taken
duties of public officials and employees
Submit annual performance reports

All agencies shall report their

performance within 45 working
days from the end of the year
duties of public officials and employees
Process documents and papers expeditiously
All papers must be processed
within a reasonable time and
must contain not more than three
(3) signatories
If the signatories are absent an
OIC should sign
duties of public officials and employees
Process documents and papers expeditiously
This discourages the practice of
delaying the process just because the
signatory is out
This will not apply to decisions on
cases whether by a court or a quasi
judicial body since the power to decide
said cases cannot be delegated
duties of public officials and employees
Act immediately on the public’s personal
transactions

Everybody must be attended to

promptly and expeditiously
There must be no discrimination
as to status, race or sex
duties of public officials and employees
Make documents accessible to the public

All documents should be readily

accessible to the public for
inspection
Prohibited Acts and
Transactions
Secs.. 7, 8 and 9)
Secs
prohibited acts and transactions
Financial and material interest

No direct or indirect financial or

material interest in any
transaction requiring the
approval of his/her office
prohibited acts and transactions
Outside employment and other activities
related thereto
No employment in any private
enterprise regulated or supervised by
his/her office unless expressly allowed
by law
No engaging in the private practice of
profession unless permitted by the
head of agency
prohibited acts and transactions
Outside employment and other activities related
thereto
Must not recommend any person to any
position in a private enterprise which has a
regular or pending official transaction
with one’s office
The prohibition continues for one (1) year
after resignation, retirement or separation
from the service except the private practice
of profession which cannot be done only in
the same agency for the same period
prohibited acts and transactions
Disclosure and/or misuse of confidential
information

No disclosure of security matters

No disclosure of drafts of decisions or
orders
No disclosure of matters identified as
confidential by the proper authorities
prohibited acts and transactions
Solicitation and/or acceptance of gifts
The prohibition is absolute with respect
to people with transactions in one’s
office
If there is no transaction in his/her
office, gifts of nominal value can be
accepted provided it is clear that the
same is not in consideration of a future
favor the giver expects from the public
official
prohibited acts and transactions
Solicitation and/or acceptance of gifts
Gifts may include money, other
properties, entertainment,
scholarship, medical treatment or
other considerations generously
given by another
Solicitation from clients is
absolutely prohibited
prohibited acts and transactions
Disclosure of assets and liabilities (Sec. 8)
Regular filling out, updating and
submission of the Sworn
Statement of Assets, Liabilities
and Net worth
Failure to submit the SALN or any
misrepresentation therein will
give rise to both administrative
and criminal cases
prohibited acts and transactions
Divestment (Sec. 9)
Conflict of interest must be avoided at
all times
When conflict arises, he/she must
resign from his position
He/She must divest himself of any or
all kinds of interest in any business or
enterprise which has or may have a
pending transaction in his/her office
Penalties
penalties
Fine not exceeding six (6) months salary, or
Suspension not exceeding one (1) year, or
Dismissal from the service depending on the
gravity of the offense.
Violations of Sections 7, 8, 9, are criminal in
nature and punishable by imprisonment for a
period not exceeding five (5) years or fine not
exceeding 5,000.00.
 Administrative offenses with
corresponding penalties are classified
into grave, less grave or light,
depending on their gravity and effects
on the government service.
Grave offenses are those which
may be punished with dismissal
from the service for the first offense
or the maximum of 1 year
suspension for the first offense and
dismissal from the service for the
second offense.
 :
1. Serious Dishonesty
2. Gross Neglect of Duty
3. Grave Misconduct
4. Being Notoriously Undesirable
5. Conviction of a crime involving moral turpitude
6. Falsification of Official Document
7. Physical or mental incapacity due to immoral or
vicious habits
8. Receiving for personal use of a fee, gift or other
valuable thing in the course of official duties
when the same is given by any person in the
hope or expectation of receiving a favor or
better treatment, or committing other acts
punishable under the anti graft laws
9. Contracting loans of money or property from
reasons with whom the office of the employee
has business relations
10. Soliciting or accepting directly or indirectly, any
gift, gratuity, favor, entertainment, loan or
anything of monetary value which in the course of
his/her official duties or in connection with any
operation being regulated by, or any transaction
which may be affected by the functions of his/her
office. The propriety or impropriety of the
foregoing shall be determined by its value, kinship,
or relationship between giver and receiver and the
motivation. A thing of monetary value is one which
is evidently or manifestly excessive by its very
nature;
11. Nepotism and Disloyalty to the Republication
of the Philippines
12. Disloyalty to the Republic of the Philippines
and to the Filipino people.
1. Less serious dishonesty
2. Oppression
3. Disgraceful and immoral conduct
4. Inefficiency and incompetence in the
performance of official duties
5. Frequent unauthorized absences or
tardiness
6. Refusal to perform official duty
7. Gross insubordination
8. Conduct prejudicial to the best interest of
the service
9. Having financial, and material interest in any
transaction requiring the approval of his office,
owning, controlling, etc. as officer in any private
enterprise regulated or supervised or licensed by
his Office
10. Owning, controlling, managing or accepting
employment as officer, employee, consultant,
counsel, broker, agent, trustee, or nominee in
any private enterprise regulated, supervised or
licensed by his/her office, unless expressly
allowed by law
11.Disclosing or misusing confidential or
classified information officially known to
him/her by reason of his/her office and not
made available to the public, to further his/her
private interests or give undue advantage to
anyone, or to prejudice the public interest
12.Obtaining or using statement filed under RA
671 3 for any purpose contrary to morals or
public policy
13. Recommending any person to any position in
a private enterprise which has a regular or
pending official transaction with his/her office,
unless such recommendation or referral is
mandated by (1) law, or (2) international
agreements, commitment and obligation, or as
part of the function of his/ her office.
Less Grave offenses are those
punishable with 1 mo. 1 day to 6
mos. For the first offense and
dismissal for the second offense.
1. Simple Neglect of Duty
2. Simple Misconduct
3. Unfair discrimination in rendering public service
due to party affiliation or preference
4. Gross Discourtesy in the course of official
duties
5. Violation of CSC Law and Rules of serious
nature
6. Insubordination
7. Habitual Drunkenness
8. Failure to File sworn statements of assets and
liabilities
9. Failure to resign from his position in the private
business where there is conflict of interest
within 30 days from assumption of public office
10.Engaging directly or indirectly in partisan
political activities by one holding non-political
office
• The less grave offense of Simple
Dishonesty is punishable by suspension of
one (1) month and one (1) day to six (6)
months for the first offense; six (6)
months and one (1) day to one (1) year for
the second offense; and dismissal for the
third offense.
Light Offenses are those punishable with
reprimand for the first offense, suspension of up to
30 days for the second offense and dismissal from
the service for the third offense.
1. Simple Discourtesy
2. Improper solicitation from subordinates or
school children
3. Violation of reasonable office rules and
regulations
4. Habitual tardiness, Gambling prohibited by
law
5. Refusal to render overtime service
6. Immorality prior to entering the service
7. Borrowing money from subordinates
8. Lending money at usurious rates
9. Wilful failure to pay just debts or taxes due
to the government
10.Lobbying for personal gain in legislative
halls and offices without authority
11.Promoting sale of tickets in behalf of a
private enterprise without authority
12.Failure to act promptly on letters within 15
days Failure to process documents within a
reasonable time
13. Failure to process documents and complete
action on documents and papers within a
reasonable time from preparation thereof,
except as otherwise provided in the rules
implementing the Code of Conduct and Ethical
Standards for Public Officials and Employees
14. Failure to attend to anyone who wants to avail
himself/herself of the services of the office, or
act promptly and expeditiously on public
transactions
15. Engaging in private practice of his/her
profession unless authorized by the
Constitution, law or regulation, provided that
such practice will not conflict with his/her
official functions; and
16. Engaging in private practice of his/her
profession unless authorized by the
Constitution, law or regulation, provided that
such practice will not conflict with his/her
official functions; and
17. Pursuit of private business, vocation or
profession without the permission required by
Civil Service rules and regulations.