25th ECRB Customer Working Group

Thursday, 10 October 2013, 10:00 – 16:00

Energy Community Secretariat, Am Hof 4, 5th floor, 1010 Vienna

MEETING SCHEDULE
10:00 Start of the Meeting
11:30 Coffee Break (20 min)
13:30 Lunch Break (45 min)
16:00 Close of the Meeting

DRAFT AGENDA

Responsible / Accompanying
Agenda Topics
Required Action Documents

CWG Chair
1. Meeting Agenda Draft Agenda
[for approval]
CWG Chair Draft Minutes of 24th
2. Minutes of the 24th CWG meeting
[for approval] CWG Meeting

CWG Chair/Section
3. Report from 24th ECRB Meeting
[for information]

4. TF1 – Customer Protection Outline of the Social

- Information on the current status of the Outline of the Strategy in the
Social Strategy in the Energy Community Energy Community
- Treatment of vulnerable customers in the EnC- 2013 Treatment of
information on updated/2013 document ECS [information] vulnerable
customers in the
- EC WG on vulnerable customers- information on EnC
current discussions

5. TF2 – Tariffs and Prices

Mr Wagmann/ECRB
- Presentation of draft document Draft document TF2
Section [discussion]
- Next steps

6. TF3 – Customer Eduction

Mr Pichler / Mrs
- WS wrap-up
Dautovic / all
[information]

Energy Community Regulatory Board – ECRB

1/2
 Responsible / Accompanying
Agenda Topics
Required Action Documents
7. TF4 – Customer Contracts
Ms Stratulat
- Presentation of draft document Draft document TF4
[discussion]
- Next steps
8. TF5 - Guidelines on Voltage Quality Regulation
- Report from the CIRED Conference 2013, Round
table –the target of quality Ms Trhulj- ECS
[information]
- Joint CEER- ECRB activities – update
E – Control
9. CEER RMC WG Update
[for information]

10. Work Program 2014

All [discussion]
- Collecting preliminary ideas

11. Any other business All

[for information]

12. Next meeting CWG Chair

Energy Community Regulatory Board – ECRB

2/2