Orientation and Training: Answered: 32 Skipped: 0

10/5/2017 SurveyMonkey Analyze - ESU5 Employee Satisfaction Survey
Orientation and Training

Answered: 32 Skipped: 0
3%
10%
Availability
of a clear j...
42%
42%
3%
6%
13%
Communication
of expectati...
47%
31%
3%
10%
20%
Completeness
and timeline...
43%
https://www.surveymonkey.com/analyze/3RnA0LdzvIIuZb_2FzokCGLu_2B8sxnO1pwJWUhbYaBaGac_3D 1/31
27%
6%
23%
Sufficient
training...
32%
35%
3%
3%
26%
Availability
of follow-up... 35%
29%
6%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Poor Fair Good Excellent No Opinion - Not Applicable
– POOR – FAIR – GOOD – EXCELLENT – NO OPINION – TOTAL – WEIGHTED –

- NOT AVERAGE
APPLICABLE
– Availability of a 3% 10% 42% 42% 3%
clear job 1 3 13 13 1 31 3.16
description.
– Communication 6% 13% 47% 31% 3%
of expectations 2 4 15 10 1 32 2.97
about your job
performances .
– Completeness 10% 20% 43% 27% 0%
and timeliness 3 6 13 8 0 30 2.87
of orientation
about the ESU
in general.
– Sufficient 6% 23% 32% 35% 3%
training 2 7 10 11 1 31 2.90
materials and
training
opportunities to
allow you to
perform your
job well.
– Availability of 3% 26% 35% 29% 6%
follow-up 1 8 11 9 2 31 2.77
training.
Comments (8)
RESPONSES (8) TEXT ANALYSIS MY CATEGORIES
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Showing 8 responses
My training comes from other sources so I don't know how to answer these questions.
9/19/2016 3:11 PM View respondent's answers
As a new employee I have found the hardest adjustment to make has been a lack of orientation regarding
expectations ranging from filling out time cards (how much info should be included, proper procedures for
requesting time off, etc) and billing logs, not knowing who to specifically go to, to ask for help (front office
staff has been incredibly helpful), lack of expectations for duties other than those directly related to
position.
I had excellent training when I started with ESU 5.

Would like some additional training on programs we use such as Excel, PowerPoint, Google Docs, etc.

Q2 Supervision Customize Export
9%
Availability
of a directo... 22%
69%
13%
19%
Feedback and
evaluation...
38%
19%
13%
6%
6%
9%
Recognition by
your directo... 25%
47%
13%
3%
9%
Fairness in
supervision ...
28%
56%
3%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
– POOR – FAIR – GOOD – EXCELLENT – NO OPINION – TOTAL – WEIGHTED –

- NOT AVERAGE
APPLICABLE
– Availability of a 0% 9% 22% 69% 0%

director to answer 0 3 7 22 0 32 3.59
your questions
and to assist you
to carry out your
duties.
– Feedback and 13% 19% 38% 19% 13%
evaluation 4 6 12 6 4 32 2.38
regarding your
performance.
– Recognition by 6% 9% 25% 47% 13%
your director for 2 3 8 15 4 32 2.88
your
accomplishments.

– Fairness in 3% 9% 28% 56% 3%
supervision and 1 3 9 18 1 32 3.31
employment
opportunities.
Comments (6)
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This is based on Brenda as supervisor. Haven't had enough interaction with Matt as supervisor yet.
9/12/2016 8:59 AM View respondent's answers
I look forward to working with Brenda as the Administrator. I believe her caring attitude and ability to listen will
move the ESU is a much for positive place.
Have not had a job performance evaluation yet, though I do get good feedback.
The lower ratings given in this section reflect my employment over the last many years.
There is currently no formal evaluation.
Q3 Compensation and Benefits Customize Export
3%
16%
Your rate of
pay for your... 41%
41%
3%
9%
Paid time off

you receive. 28%
47%
13%
3%
19%
19%
Benefits you 19%
receive -...
56%
3%
25%
Your
rate/amount ... 44%
19%
13%
0% 10% 20% 30% 40% 50% 60% 70%
– POOR – FAIR – GOOD – EXCELLENT – NO OPINION - – TOTAL – WEIGHTED –

NOT AVERAGE
APPLICABLE
– Your rate of 3% 16% 41% 41% 0%
pay for your 1 5 13 13 0 32 3.19
work.
– Paid time 3% 9% 28% 47% 13%
off you 1 3 9 15 4 32 2.94
receive.
– Benefits 3% 19% 19% 56% 3%

you receive 1 6 6 18 1 32 3.22
- (health
insurance,
retirement,
etc...)
– Your 0% 25% 44% 19% 13%
rate/amount 0 8 14 6 4 32 2.56
of yearly
increase
Comments (6)
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Showing 6 responses
even though many of us have masters degrees, there is a huge discrepancy in pay
I feel that my department is under staffed at this time.
Would like to see more health options such as HSA- High Deductible
Salary increases don't keep up with insurance increases.

I cannot put a price tag on the flexibility this job allows me to have. I have no complaints about dollar
compensation, because I am very fortunate and appreciate of being able afforded the opportunities to
work from home when need be, not be micromanaged, and being overall family friendly. I could not work if
I was not allowed the flexibility that I have to address, family and educational needs. I LOVE WORKING AT
Q4 Other Aspects of Your Work Customize Export
I have
opportunitie... 44%
53%
3%
The ESU is
willing to w... 22%
78%
3%
3%
9%
I am given
opportunitie...
31%
50%
6%
3%
I feel my
skills skill... 31%
66%
6%
The morale at
the ESU is GOOD 47%
41%
6%
I have a good
relationship... 44%
56%
I have a good
relationship... 31%
69%
3%
In my opinion
the attitude... 59%
28%
9%
6%
I have the
opportunity ... 25%
69%
My director
encourages m... 34%
63%
3%
6%
My coworkers
are committe... 31%
59%
3%
I have
opportunitie... 34%
63%
3%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Strongly Disagree Disagree Agree Strongly Agree

No Opinion
– STRONGLY – DISAGREE – AGREE – STRONGLY – NO – TOTAL – WEIGHTED –

DISAGREE AGREE OPINION AVERAGE
– I have opportunities 0% 0% 44% 53% 3%
to share your ideas 0 0 14 17 1 32 3.44
about improving
the services
provided.
– The ESU is willing 0% 0% 22% 78% 0%
to work with me 0 0 7 25 0 32 3.78
and my schedule.
– I am given 3% 9% 31% 50% 6%
opportunities for 1 3 10 16 2 32 3.16
ongoing
professional
development.
– I feel my skills skills 0% 3% 31% 66% 0%
are used effectively. 0 1 10 21 0 32 3.63

– The morale at the 0% 6% 47% 41% 6%

ESU is GOOD 0 2 15 13 2 32 3.16
– I have a good 0% 0% 44% 56% 0%
relationship with 0 0 14 18 0 32 3.56
my co-workers.
– I have a good 0% 0% 31% 69% 0%
relationship with 0 0 10 22 0 32 3.69
your
supervisor/director.
– In my opinion the 0% 3% 59% 28% 9%
attitude of other 0 1 19 9 3 32 2.97
schools toward the
ESU is good.
– I have the 0% 6% 25% 69% 0%
opportunity to do 0 2 8 22 0 32 3.63
what I do best
every day.
– My director 0% 0% 34% 63% 3%
encourages my 0 0 11 20 1 32 3.53
development.
– My coworkers are 0% 6% 31% 59% 3%
committed to doing 0 2 10 19 1 32 3.44
quality work.
– I have opportunities 0% 0% 34% 63% 3%
to learn and grow. 0 0 11 20 1 32 3.53
Comments (6)
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I am new enough to ESU that the no opinions were marked in many instances as I have not yet had a chance to
experience those.
I truly enjoy working with the staff at the school districts that we serve. I feel that the change in administrators
immediately created a much positive environment to work in.
I think with the Administrator change our relationship with our schools will improve.
Again, lower ratings reflect experience over the past several years.
1. I think that the morale is good now. It was not for the past couple of years.
Q5 What do you like best about our organization (mark up to 3 choices) Customize Export
Benefits 6%
Co-Workers 28%
Supervisor/Dire
ctor 28%
Administration 13%
Customers
(School... 41%
The mission
and goals 3%
Opportunity
for personal... 16%
Location 9%
Work
atmosphere 13%
Training and
development 9%
Pay/Salary 13%
Job variety 13%

Flexibility 44%
Recognition
for a job we... 3%
Work is
rewarding
44%
Nothing
Other (Please
Specify) -
13%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES – RESPONSES –
– Benefits 6% 2
– Co-Workers 28% 9
– Supervisor/Director 28% 9
– Administration 13% 4
– Customers (School Districts/Students) 41% 13
– The mission and goals 3% 1
– Opportunity for personal or professional growth 16% 5
– Location 9% 3
– Work atmosphere 13% 4
– Training and development 9% 3
– Pay/Salary 13% 4
– Job variety 13% 4

– Flexibility 44% 14
– Recognition for a job well done 3% 1
– Work is rewarding 44% 14
– Nothing 0% 0
– Other (Please Specify) - Responses 13% 4
Total Respondents: 32
Q6 What could the ESU do differently to help you in your Job (mark up Customize Export
to 3 choices)?
My director
could be mor... 3%
Improve
training and... 20%
Increase wages 20%
Increase time
off 3%
Allow more
flexibility ...
Clarify and
communicate... 3%
Empower me to
participate ... 20%
Provide more
or better... 17%
Improve
direct/emplo...
Address low
morale of... 3%
Improve
communicatio... 37%
Increase the
number of st... 10%
Improve
recognition ... 13%
Improve
orientation ... 37%
Nothing 13%
Other (please
specify) 20%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
– My director could be more supportive 3% 1

– Improve training and support 20% 6
– Increase wages 20% 6
– Increase time off 3% 1
– Allow more flexibility in time off 0% 0

– Clarify and communicate ESU's mission and vision 3% 1
– Empower me to participate in decisions that affect my work 20% 6
– Provide more or better training 17% 5
– Improve direct/employee relations 0% 0
– Address low morale of workforce 3% 1
– Improve communication between administration and departments 37% 11
– Increase the number of staff members in my department 10% 3
– Improve recognition and feedback 13% 4
– Improve orientation for new employees 37% 11
– Nothing 13% 4
– Other (please specify) Responses 20% 6
Q7 What would be the top factors that would make you consider Customize Export
leaving the ESU (mark up to 3 choices)?

Low wages or
benefits
30%
conflict with
co-workers
position is to
stressful,... 23%
Lack of
opportunitie... 17%
Personal
reasons 37%
Conflict with
supervisor/d... 7%
Too much
criticism
Lack of
support 17%
Challenges
with school... 10%
Nothing - I'd
never leave ... 13%
Other 23%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
– Low wages or benefits 30% 9

– conflict with co-workers 0% 0
– position is to stressful, difficult or demanding 23% 7

– Lack of opportunities for professional growth 17% 5
– Personal reasons 37% 11
– Conflict with supervisor/director 7% 2
– Too much criticism 0% 0
– Lack of support 17% 5
– Challenges with school districts 10% 3
– Nothing - I'd never leave the ESU 13% 4
– Other 23% 7
Comments (9)
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Showing 9 responses
An overall toxic work environment - many of the above choices combined into one would drive me away
from ESU5. But, my position affords me the opportunity to avoid/isolate from some of it.
At this point, I would have no reason to leave

Under staffed department causing services to diminish to schools
The atmosphere has changed in the last 6 months and there is now a lot of insecurity, lying and posturing
for power
If I felt there was a lack of support, I would possibly consider leaving. But that is NOT an issue at this time.
Q8 What makes you want to stay at the ESU (mark up to 3 choices)? Customize Export
Pay/benefits 20%
Co-works 17%
Supervisor/Admi
nistration 17%
I like working
with... 50%
The work is
fulfilling/r... 50%
The mission
and vision o... 7%
The tasks or
activities I... 20%
Opportunities
for... 17%
Flexible
hours/schedule 47%
Recognition
for a job we... 3%
The staff
members are... 13%
This is a good
organization... 23%
Other (please
specify) 7%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
– Pay/benefits 20% 6
– Co-works 17% 5
– Supervisor/Administration 17% 5
– I like working with schools/students 50% 15
– The work is fulfilling/rewarding 50% 15
– The mission and vision of the ESU 7% 2
– The tasks or activities I do for my job 20% 6
– Opportunities for professional growth 17% 5
– Flexible hours/schedule 47% 14
– Recognition for a job well done 3% 1
– The staff members are team players 13% 4
– This is a good organization to work for 23% 7
– Other (please specify) Responses 7% 2
Q9 What Ideas/thoughts do you have regarding future programs and services Export
provided by the ESU?

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Showing 10 responses
I think we need to grow our distance science. There have been many discussions, but the trouble is getting from point A to point B and the money issue.
Open communication about budgeting would be helpful. As ESU defines goals and objectives we will start to see a focus and a future.
People are either overworked and can't do more or don't want to work hard - it's hard think about future program and services with that...
I think it would be great to have two full-time service providers and divide the caseload and travel time between the two providers.
I would like to see us become a much stronger leader and provider of opportunities in the areas of: college and career readiness and high ability learner
students.

Orientation and Training: Answered: 32 Skipped: 0

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10/5/2017 SurveyMonkey Analyze - ESU5 Employee Satisfaction Survey

Orientation and Training

Poor Fair Good Excellent No Opinion - Not Applicable

– POOR – FAIR – GOOD – EXCELLENT – NO OPINION – TOTAL – WEIGHTED –

RESPONSES (8) TEXT ANALYSIS MY CATEGORIES

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9/19/2016 3:11 PM View respondent's answers

9/9/2016 4:36 PM View respondent's answers

I had excellent training when I started with ESU 5.

9/2/2016 12:24 PM View respondent's answers

Q2 Supervision Customize Export

Answered: 32 Skipped: 0

Poor Fair Good Excellent No Opinion - Not Applicable

– POOR – FAIR – GOOD – EXCELLENT – NO OPINION – TOTAL – WEIGHTED –

– Availability of a 0% 9% 22% 69% 0%

RESPONSES (6) TEXT ANALYSIS MY CATEGORIES

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9/12/2016 8:59 AM View respondent's answers

9/9/2016 12:19 PM View respondent's answers

There is currently no formal evaluation.

9/1/2016 12:26 PM View respondent's answers

Q3 Compensation and Beneﬁts Customize Export

Answered: 32 Skipped: 0

Paid time off

0% 10% 20% 30% 40% 50% 60% 70%

Poor Fair Good Excellent No Opinion - Not Applicable

– POOR – FAIR – GOOD – EXCELLENT – NO OPINION - – TOTAL – WEIGHTED –

– Beneﬁts 3% 19% 19% 56% 3%

RESPONSES (6) TEXT ANALYSIS MY CATEGORIES

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I feel that my department is under staffed at this time.

9/9/2016 12:19 PM View respondent's answers

Salary increases don't keep up with insurance increases.

Q4 Other Aspects of Your Work Customize Export

Answered: 32 Skipped: 0

Strongly Disagree Disagree Agree Strongly Agree

– STRONGLY – DISAGREE – AGREE – STRONGLY – NO – TOTAL – WEIGHTED –

– The morale at the 0% 6% 47% 41% 6%

RESPONSES (6) TEXT ANALYSIS MY CATEGORIES

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9/2/2016 8:35 AM View respondent's answers

Answered: 32 Skipped: 0

Job variety 13%

ANSWER CHOICES – RESPONSES –

– Job variety 13% 4

Increase wages 20%

ANSWER CHOICES – RESPONSES –

– My director could be more supportive 3% 1

– Allow more ﬂexibility in time oﬀ 0% 0

leaving the ESU (mark up to 3 choices)?

ANSWER CHOICES – RESPONSES –

– Low wages or beneﬁts 30% 9

– position is to stressful, diﬃcult or demanding 23% 7

RESPONSES (9) TEXT ANALYSIS MY CATEGORIES

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At this point, I would have no reason to leave

Under staffed department causing services to diminish to schools