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67
Innovation
Initiative
then no one is
thinking”
Walter Lippman
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Culture of
Implemented Innovation is difficult
innovation
for well-established organizations in built environment where
most industries the three types of
innovation can spark
new products/services
and eventually get them
to “fruition”
(implementation)
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Innovation
Innovation Initiative Stakeholders:
initiate transformations
manage implementations
business agility innovation value of processes /data
sustaining innovation establish innovation goals
radical innovation
disruptive innovation
Board of LoB
Innovation Manager CEO
directors managers
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71
If we don’t
cannibalize ourselves,
someone else will.
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DISRUPTIVE
changes the market
INNOVATION
SUSTAINING
changes the product / service INNOVATION
BUSINESS
AGILITY
changes the company INNOVATION
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BUSINESS
AGILITY
INNOVATION
ability of an organization to
sense and respond
to change quickly during
everyday business activities
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BUSINESS
AGILITY
INNOVATION
FORD took 8 years to fix the PINTO’s gas tank
(exploded in accidents)
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6 days
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6 days
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understanding talent
the value of
people
processes (not
only resources) management
can they do it ?
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AGILITY targets
CEO
understanding talent
the value of
people
processes (not
only resources) management
can they do it ?
Clayton
Christensen
Clayton
Christensen
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INNOVATION
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INNOVATION
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INNOVATION
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SUSTAINING INNOVATION 93
progressive improvement
of products/services is the
“incrementalism”
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”incrementalism”
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sustaining
”incrementalism”
today
1472
Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401
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sustaining
”incrementalism”
today
1472
Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401
97
sustaining
”incrementalism”
today
1472
Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401
98
sustaining
”incrementalism”
today
1472
Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401
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DISRUPTIVE INNOVATION
10
2
companies are stuck
in a cycle of producing
new products only via
sustaining innovation
number of
DISRUPTIVE INNOVATIONS
from existing companies
is at an all-time low
most new
DISRUPTIVE INNOVATIONS
are based on:
• crowd sourcing
• platform models
10
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3
Elon Musk
“the ultimate disruptor”
10
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4
FLYING CARS ?
Elon Musk
“the ultimate disruptor”
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10
DISRUPTIVE INNOVATION 7
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Steve Jobs
understood the
location that 1999: before GOOGLE and all the rest
breeds innovation
“If a building
doesn’t encourage collaboration, you’ll lose a
lot of innovation
and the magic that’s sparked by serendipity. So we
designed the building to make people
get out of their offices and mingle
in the central atrium with people they
might not otherwise see.”
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DISRUPTIVE INNOVATION
CANNOT
HAPPEN IN HOUSE
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DISRUPTIVE INNOVATION
INTERNAL INNOVATION LABS
CANNOT
HAPPEN IN HOUSE UNIVERSITIES STARTUPS
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Four innovation methodologies that should be used together
Good idea is not enough Good specifications are Good prototyping is not Great execution is not enough
need to specify not enough need to enough need to execute if it is not brought to fruition/
requirements prototype the right thing the thing right full implementation
Ideation Product
Sprint
Backlog
Planning
Problem Finished
definition Product Successful
Specifications implementation
Empathize
LEAN AGILE FRUITION
with clients
DESIGN Sustainable
Prototype
THINKING Realization
Adoption
Process
Change
Start Design
Next Sprint mngt
Planning Review
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Design Thinking
Innovation is an imaginative human-centered problem-solving approach
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linear exponential
30 1 billion
20
10
10 20 30
30
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linear exponential
30 1 billion
20
10
10 20 30
30
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REQUIREMENTS
READY
GO Prototype -
Lean
ideas are
empathetic
generated FROM
understanding Exploration of ALL levels within
of your client the problem the organization
BEFORE thinking
about the solution
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Lean
Innovation is a method to improve evolving value proposition and business models
The problem with the hexagons is that they've created THE design
process, and that sounds grand and all encompassing, but in reality
they are just a first recipe, a suggestion for how to get started.
Carissa Carter
Design is an ability.
We get better by practicing
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Lean
Innovation Innovation is NOT an Idea Problem
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Lean
Innovation
Small
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Lean Trek
Innovation
PROTOTYPE
READY
GO Execute-
Agile
Test assumptions
Pivot find evidence that you’re
on the right path
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Agile
Innovation Traditional SW development doesn’t fit the needs of the modern business
Requirements Development
Business case
Idea Design Release
Most ideas will fail - False sense of progress (output not outcome) Customer validation
Too early to predict Design/ system analysts brought in too late happens
cost/revenue Silos too late
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Innovation methodologies - People in a Center
Innovation
• Business value stream beyond SW
Respect for people • Eliminate waste: task switching, hand-offs,
extra features
• Only pull work when you’ve got the
Lean space
Co-creation Design
Thinking Agile Self org. team
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Agile Trek
Innovation
PRODUCT
Sprint
execution
READY
Sprint
review
GO Implement -
Fruition
Product backlog
Sprint refinement
planning
Product Backlog
144
Lean
Design
Thinking Agile
1. The point at which a plan or
project is realized.
"the plans have come to
fruition sooner than expected“
Fruition
2. literary
the state or action of producing
fruit.
145
FRUITION
What is successful innovative product delivery???
Innovation
SW acceptance &
actual usage in 5 years
Maintainable after 5 years
Easily connected to
other applications
Successful Hatmaa
• Training
• Key Users understanding
• Working Pilot branches
• Call Center alignment
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Incubation
Innovation Buy-in across the organization
Lean
Design
Thinking Agile
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INNOVATION NEEDS
CHANGE MNGT TO SUCCEED
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Successful Product Implementation Guide
INCUBATION
Product
Sprint
Backlog
Planning
Problem Finished
definition Product Successful
Specifications implementation
Empathize
LEAN AGILE FRUITION
with clients
DESIGN Sustainable
Prototype
THINKING Realization
Adoption
Process
Change
Start Design
Next Sprint mngt
Planning Review
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