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Innovation
Initiative

“ When all think


alike ,

then no one is
thinking”

Walter Lippman

STKI Company Confidential


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68

Innovation Initiative Destination

Culture of
Implemented Innovation is difficult
innovation
for well-established organizations in built environment where
most industries the three types of
innovation can spark
new products/services
and eventually get them
to “fruition”
(implementation)

STKI Company Confidential


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Innovation
Innovation Initiative Stakeholders:
initiate transformations
manage implementations
business agility innovation value of processes /data
sustaining innovation establish innovation goals
radical innovation
disruptive innovation

Board of LoB
Innovation Manager CEO
directors managers

STKI Company Confidential


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So what is “DIGITAL DISRUPTIVE INNOVATION”?

STKI Company Confidential


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If we don’t
cannibalize ourselves,
someone else will.

STKI Company Confidential


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DISRUPTIVE
changes the market
INNOVATION

SUSTAINING
changes the product / service INNOVATION

BUSINESS
AGILITY
changes the company INNOVATION

STKI Company Confidential


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BUSINESS
AGILITY
INNOVATION
ability of an organization to
sense and respond
to change quickly during
everyday business activities

STKI Company Confidential


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BUSINESS
AGILITY
INNOVATION
FORD took 8 years to fix the PINTO’s gas tank
(exploded in accidents)

TOYOTA took 1.5 years to fix the gas pedal


(stuck resulting in continued acceleration)
TESLA fixed the batteries in 14 days

STKI Company Confidential


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Elon Musk (TESLA)


turns tweets into actions
FA S T

STKI Company Confidential


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Elon Musk (TESLA)


turns tweets into actions
FA S T

6 days

STKI Company Confidential


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Elon Musk (TESLA)


turns tweets into actions
FA S T

6 days

STKI Company Confidential


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CEOs manage this type of innovation


AGILITY targets
CEO

understanding talent
the value of
people
processes (not
only resources) management
can they do it ?

what tools / methodologies do we need ?

STKI Company Confidential


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AGILITY targets
CEO

understanding talent
the value of
people
processes (not
only resources) management
can they do it ?

what tools / methodologies do we need ?

CEOs manage this type of innovation

STKI Company Confidential


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“my two gurus” 80

SUSTAINING & DISRUPTIVE


MARKETABLE INNOVATIONS
VALUES

Clayton
Christensen

MARKETING GURU INNOVATION GURU

STKI Company Confidential


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“my two gurus” 81

SUSTAINING & DISRUPTIVE


MARKETABLE INNOVATIONS
VALUES

Clayton
Christensen

STKI Company Confidential


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Stop advertising and


new, unique
start innovating
remarkable build a remarkable
product/ service that is
new, unique and remarkable
purple cow

STKI Company Confidential


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STKI Company Confidential


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must look for a second act


TYPES OF INNOVATION

Sustaining: improve on existing products


and/or services

Radical: significant improvements that


change entire companies (cost
performance especially)

Disruptive: change entire markets

STKI Company Confidential


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87

INNOVATION

Finding Your Company’s


Second Act
by Larry Downes and Paul Nunes
FROM THE JANUARY FEBRUARY 2018 ISSUE

STKI Company Confidential


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88
88

• first week 7 .5 million players


• Second week 28.5 million players
• Week 10 lost 15 million players.

INNOVATION

Finding Your Company’s


15
Second Act
by Larry Downes and Paul Nunes
FROM THE JANUARY FEBRUARY 2018 ISSUE

STKI Company Confidential


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89

Disrupters (Fitbit and GoPro)


scaled up incredibly quickly and
then cooled off almost as fast.
weren't ready with their
INNOVATION
next innovation
Finding Your Company’s
15
Second Act
by Larry Downes and Paul Nunes
FROM THE JANUARY FEBRUARY 2018 ISSUE

STKI Company Confidential


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years till extinction 90


90

INNOVATION

Finding Your Company’s


15
Second Act
life span of companies on the S&P 500
from 67 years (1920s) to 15 years today,

by Larry Downes and Paul Nunes 2020 : 75% of companies


FROM THE JANUARY FEBRUARY 2018 ISSUE
will be unheard of in 2010.

STKI Company Confidential


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Why The Second-Act Crisis Exists ?


RAPIDLY SPREADING
SECOND WAVE OF TRANSFORMATION
in industries largely untouched by
FIRST WAVE OF TRANSFORMATION:

• manufacturing (3-D printing and IoT) novelty effect


• agriculture (drones and sensors)
• transportation (autonomous, shared , electric vehicles)
• professional services (artificial intelligence)
why ???

STKI Company Confidential


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STKI Company Confidential


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SUSTAINING INNOVATION 93

can be described as incremental line


extensions and product improvements.
• companies are stuck in a cycle of producing new products
via sustaining innovation
• number of disruptive innovations from existing companies is
at an all-time low

progressive improvement
of products/services is the

“incrementalism”

Peter Thiel writes about


(even for startups)

STKI Company Confidential


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”incrementalism”

STKI Company Confidential


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sustaining
”incrementalism”
today

1472

same business model

loans , investments, cost of money, etc

Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401

STKI Company Confidential


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sustaining
”incrementalism”
today

1472

same business model

loans , investments, cost of money, etc

Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401

STKI Company Confidential


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97

sustaining
”incrementalism”
today

1472

same business model

loans , investments, cost of money, etc

Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401

STKI Company Confidential


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sustaining
”incrementalism”
today

1472

same business model

loans , investments, cost of money, etc

Taula de la Ciutat
first official bank in the world
opened in Barcelona in 1401

STKI Company Confidential


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Banking needs an ecosystem

STKI Company Confidential


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STKI Company Confidential


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DISRUPTIVE INNOVATION

STKI Company Confidential


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2
companies are stuck
in a cycle of producing
new products only via
sustaining innovation

number of
DISRUPTIVE INNOVATIONS
from existing companies
is at an all-time low

most new
DISRUPTIVE INNOVATIONS
are based on:
• crowd sourcing
• platform models

STKI Company Confidential


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103
3

Elon Musk
“the ultimate disruptor”

STKI Company Confidential


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104
4

FLYING CARS ?

Elon Musk
“the ultimate disruptor”

STKI Company Confidential


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STKI Company Confidential


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Ford Files Patent for


Autonomous Robocop Car
learns how to catch
violators of traffic laws

The patent (1/2018)references:


“machine learning tools”, cameras, road
sensors, license plate readers, touch sensitive
panels, speakers, LIDAR, ultrasound sensors,
microphones, satellite connectivity, and radar
detectors to record the speed of other vehicles

STKI Company Confidential


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DISRUPTIVE INNOVATION 7

STKI Company Confidential


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Innovation Goals to FRUITION (implementation)

STKI Company Confidential


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Innovation Goals to FRUITION (implementation)

STKI Company Confidential


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Steve Jobs
understood the
location that 1999: before GOOGLE and all the rest

breeds innovation
“If a building
doesn’t encourage collaboration, you’ll lose a
lot of innovation
and the magic that’s sparked by serendipity. So we
designed the building to make people
get out of their offices and mingle
in the central atrium with people they
might not otherwise see.”

STKI Company Confidential


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STKI Company Confidential


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DISRUPTIVE INNOVATION
CANNOT
HAPPEN IN HOUSE

STKI Company Confidential


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DISRUPTIVE INNOVATION
INTERNAL INNOVATION LABS
CANNOT
HAPPEN IN HOUSE UNIVERSITIES STARTUPS

EXTERNAL INNOVATION LABS

STKI Company Confidential


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INNOVATION INITIATIVE Trek: innovation strategy

STKI Company Confidential


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INNOVATION INITIATIVE Trek: innovation strategy

STKI Company Confidential


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will tell you a bed time story 117

STKI Company Confidential


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will tell you a bed time story 118

STKI Company Confidential


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will tell you a bed time story 119

STKI Company Confidential


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will tell you a bed time story 120

STKI Company Confidential


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will tell you a bed time story 121

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“sustaining innovation” “disruptive innovation”


ACT 1 ACT 2nd
(strategic planning process) (design thinking process)

STKI Company Confidential


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STKI Company Confidential


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EXPLORE BUILD BUILD IMPLEMENT


THE THE THE THE
PROBLEM RIGHT THING THING RIGHT THING

DESIGN THINKING LEAN PROCESSES AGILE DEVELOPMENT IMPLEMENT INNOVATION

STKI Company Confidential


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EXPLORE BUILD BUILD IMPLEMENT


THE THE THE THE
PROBLEM RIGHT THING THING RIGHT THING

DESIGN THINKING LEAN PROCESSES AGILE DEVELOPMENT IMPLEMENT INNOVATION

STKI Company Confidential


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Four innovation methodologies that should be used together
Good idea is not enough Good specifications are Good prototyping is not Great execution is not enough
need to specify not enough need to enough need to execute if it is not brought to fruition/
requirements prototype the right thing the thing right full implementation
Ideation Product
Sprint
Backlog
Planning

Problem Finished
definition Product Successful
Specifications implementation

Empathize
LEAN AGILE FRUITION
with clients
DESIGN Sustainable
Prototype
THINKING Realization
Adoption

Process
Change
Start Design
Next Sprint mngt
Planning Review

EXPLORE THE BUILD THE BUILD THE IMPLEMENT THE


PROBLEM RIGHT THING THING RIGHT THING RIGHT

STKI Company Confidential


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Innovation Initiative: methodology


Innovation

STKI Company Confidential


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Innovation Initiative: methodology


Innovation

STKI Company Confidential


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Design Thinking
Innovation is an imaginative human-centered problem-solving approach

The future cannot be analyzed, it must be designed


Edward de Bono, Six Thinking Hats

Often enough THE FIRST IDEA is NOT THE BEST IDEA.


Designers don’t try to search for a solution until they
have determined the real problem, and even then, instead of solving
that problem, they stop to consider a wide range of potential
solutions. Only then will they finally converge upon their proposal.

Don Norman, The Design of Everyday Things

STKI Company Confidential


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Design Thinking - Why Now?


Innovation

Linear Future Unpredictable Future


Business as Usual Fast UNPREDICTABLE change is an absolute certainty

linear exponential
30 1 billion

20

10

10 20 30
30

Long term Chaotic reality/ Short term


Strategic Design
Senior mngt/ Consultants A collaborative team of stakeholders
planning List of projects thinking Prototype

STKI Company Confidential


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Design Thinking - Why Now?


Innovation

Linear Future Unpredictable Future


Business as Usual Fast UNPREDICTABLE change is an absolute certainty

linear exponential
30 1 billion

20

10

10 20 30
30

Long term Chaotic reality/ Short term


Strategic Design
Senior mngt/ Consultants A collaborative team of stakeholders
planning List of projects thinking Prototype

STKI Company Confidential


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Design Thinking Trek


Innovation

REQUIREMENTS
READY
GO Prototype -
Lean
ideas are
empathetic
generated FROM
understanding Exploration of ALL levels within
of your client the problem the organization
BEFORE thinking
about the solution

Accenture, B-pro, Deloitte, Design IT, E&Y, Ness, IBM, KPMG,


Matrix, McKinsey, ModelZ, SAP, STKI

STKI Company Confidential


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Innovation Initiative: methodology


Innovation

STKI Company Confidential


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Lean
Innovation is a method to improve evolving value proposition and business models

The problem with the hexagons is that they've created THE design
process, and that sounds grand and all encompassing, but in reality
they are just a first recipe, a suggestion for how to get started.
Carissa Carter

Design is an ability.
We get better by practicing

STKI Company Confidential


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Lean
Innovation Innovation is NOT an Idea Problem

products and services


fail to deliver on
expectations

lack of testing and


#1 reason startups fail is because of adapting the idea
a lack of viable business model until it functions

STKI Company Confidential


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Lean
Innovation

Small

Wait for feedback


Avoid spending time on products nobody wants

STKI Company Confidential


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Lean Trek
Innovation

PROTOTYPE
READY
GO Execute-
Agile

Test assumptions
Pivot find evidence that you’re
on the right path

STKI Company Confidential


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Innovation Initiative: methodology


Innovation

STKI Company Confidential


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Agile
Innovation Traditional SW development doesn’t fit the needs of the modern business

Requirements Development
Business case
Idea Design Release
Most ideas will fail - False sense of progress (output not outcome) Customer validation
Too early to predict Design/ system analysts brought in too late happens
cost/revenue Silos too late

STKI Company Confidential


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What are Agile SW Development approaches?


Innovation Scrum, Kanban, XP explained

STKI Company Confidential


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Innovation methodologies - People in a Center
Innovation
• Business value stream beyond SW
Respect for people • Eliminate waste: task switching, hand-offs,
extra features
• Only pull work when you’ve got the
Lean space

Co-creation Design
Thinking Agile Self org. team

• Approach for decision • Adaptive to change in SW


making & problem solving • Shorter dev cycles
• Multidisciplinary teams • More value -faster
• Collaboration & interaction

STKI Company Confidential


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Agile Trek
Innovation

PRODUCT
Sprint
execution
READY
Sprint
review
GO Implement -
Fruition
Product backlog
Sprint refinement
planning

Product Backlog

STKI Company Confidential


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The 4th Force of Innovation - FRUITION


Innovation

Lean

Design
Thinking Agile
1. The point at which a plan or
project is realized.
"the plans have come to
fruition sooner than expected“
Fruition
2. literary
the state or action of producing
fruit.

STKI Company Confidential


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FRUITION
What is successful innovative product delivery???
Innovation

SW acceptance &
actual usage in 5 years
Maintainable after 5 years

Easily connected to
other applications
Successful Hatmaa
• Training
• Key Users understanding
• Working Pilot branches
• Call Center alignment

STKI Company Confidential


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Incubation
Innovation Buy-in across the organization

Lean

Design
Thinking Agile

INCUBATION PHASE Fruition

STKI Company Confidential


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Incubation Phase - Why?


Innovation

Everyone wants innovation in their organization


it drives growth, revenues, and moves the org. Who is
forward BUT with me???
• Innovation has a disruptive side without definitive ROI
• Resource constraint
• People are too busy on everyday tasks
• Lack of new skills INNOVATION INITIATIVE
• Management & employees RELUCTANT TO
CHANGE REAL SUCCESS depends on
having support and buy-in
across the enterprise

STKI Company Confidential


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Innovation and Change Management


Innovation How does your organization respond to new ideas?

Innovation mngt deals with a Change mngt deals


lot of unknowns with a lot of knowns

INNOVATION develops new business


model or product/ service starting from
CHANGE MNGT is an approach of
creative idea to launch transitioning organization
from state A to state B

INNOVATION NEEDS
CHANGE MNGT TO SUCCEED

STKI Company Confidential


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Successful Product Implementation Guide

INCUBATION
Product
Sprint
Backlog
Planning

Problem Finished
definition Product Successful
Specifications implementation

Empathize
LEAN AGILE FRUITION
with clients
DESIGN Sustainable
Prototype
THINKING Realization
Adoption

Process
Change
Start Design
Next Sprint mngt
Planning Review

EXPLORE THE BUILD THE BUILD THE IMPLEMENT THE


PROBLEM RIGHT THING THING RIGHT THING RIGHT

STKI Company Confidential


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Dr. Jimmy Schwarzkopf


jimmy@stki.info

054 70 000 20
09 790 7000

Galit Fein, MBA, MRO


galit@stki.info

054 70 000 22
09 790 7000

STKI Company Confidential

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