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207838, January 25, 2017 Petitioner's employment was uneventful until came
February 18, 2009 when the [respondent's] HRD
LEO T. MAULA, Petitioner, v. XIMEX DELIVERY required him and some other employees to sign a
EXPRESS, INC., Respondent. form sub-titled "Personal Data for New Hires."
When he inquired about it he was told it was
DECISION nothing but merely for the twenty peso increase
which the company owner allegedly wanted to see.
He could not help but entertain doubts on the
PERALTA, J.:
scheme as they were hurriedly made to sign the
same. It also [appeared] from the form that the
This petition for review on certiorari under Rule 45 designated salary/wage [was] daily instead of on a
of the Rules of Civil Procedure seeks to reverse the monthly basis. x x x.
November 20, 2012 Decision1 and June 21, 2013
Resolution2 of the Court of Appeals (CA) in CA G.R.
On February 21, 2009, a Saturday evening, they
SP No. 121176, which set aside the December 15,
were surprised to receive an invitation from the
2010 Resolution3 and July 20, 2011 Decision4 of the
manager for a dinner and drinking spree in a
National Labor Relations Commission (NLRC) that
restaurant-bar. It indeed came as a surprise as he
affirmed the February 18, 2010 Decision5 of the
never had that kind of experience with the manager
Labor Arbiter (LA) finding the illegal dismissal of
in his seven (7) years working for the company.
petitioner.
On February 25, 2009, he, together with some other
On May 12, 2009, petitioner Leo T. Maula filed a
concerned employees[,] requested for a meeting
complaint against respondent Ximex Delivery with their manager together with the manager of
Express, Inc. and its officers (Jerome Ibañez, the HRD. They questioned the document and aired
Lilibeth Gorospe, and Amador Cabrera) for illegal
their side voicing their apprehensions against the
dismissal, underpayment of salary/wages, non-
designation "For New Hires" since they were long
payment/underpayment of overtime pay,
time regular employees earning monthly
underpayment of holiday premium, underpayment
salary/wages and not daily wage earners. The
of 13th month pay, non-payment of ECOLA, non-
respondent company's manager[,] Amador
payment/underpayment of night shift differential, Cabrera[,] retorted: "Ay wala yan walang kwenta
illegal deduction, illegal suspension, regularization, yan." When he disclosed that he consulted a lawyer,
harassment, underremittance of SSS premiums,
respondent Cabrera insisted it was nothing and
deduction of tax without tax identification number,
accordingly, no lawyer could say that it really
moral and exemplary damages, and attorney's
matters. Cabrera even dared the petitioner to
fees.6
present the lawyer. The meeting was concluded.
When he was about to exit from the conference
The factual antecedents, according to petitioner, room he was addressed with the parting words:
are as follows: "'Baka gusto mo, mag-labor ka!" He did not react.
Petitioner was hired by the respondent On March 4, 2009, petitioner filed a complaint
as Operation Staff on March 23, 2002. As Operation before the National Conciliation and Mediation
Staff, he performed a variety of duties such as but Board. During the hearing held on March 25, 2009,
not limited to documentation, checker, dispatcher it was stipulated/agreed upon that:
or airfreight coordinator. He [was] on call anytime
of the day or night. He was rendering night duty (1) Company's counsel admits that petitioner is a
which [started] at 6:00p.m. More often it went
regular employee;
beyond the normal eight hour schedule such that
he normally rendered duty until 6:00 or 7:00 the
following morning. This [was] without payment of (2) There shall be no retaliatory action between
the corresponding night shift differential and petitioner and the company arising from this
overtime pay. His salary from March 2002 to complaint;
December 2004 was PhP3,600.00 per month; from
January 2005 to July 25, 2006 at PhP6,200.00 per (3) Issues anent BIR and SSS shall be brought to the
month; from July 26, 2006 to March 15, 2008 at proper forum.
PhP7,500.00 per month; from March 16, 2008 to
February 15, 2009 at PhP9,412.00 per month; and, xxx
from February 16, 2009 to March 31, 2009 at
PhP9,932.00 per month. x x x. Not long thereafter, or on March 25, 2009, in the
evening, a supposed problem cropped up. A
misroute of cargo was reported and the company
[cast] the whole blame on the petitioner. It was on April 20, 27, and May 5, 2009 but the
alleged that he erroneously wrote the label on the respondents never appeared. On May 4, 2009, he
box - the name and destination, and allegedly [was] reported to the office only to be refused entry.
the one who checked the cargo. The imputation is Instead, a dismissal letter was handed to him. X XX.
quite absurd because it was the client who actually
wrote the name and destination, whereas, it was On May 5, 2009, at the NCMB, the mediator decided
not the petitioner but his co-employee who checked that the case be brought to the National Labor
the cargo. The following day, he received a Relations Commission for arbitration. Thus, he
memorandum charging him with "negligence in withdrew his complaint. On May 12, 2009[,] he was
performing duties." able to re-file his complaint with the Arbitration
Branch of the NLRC. Efforts were exerted by the
On April 2, 2009 at 4:00 p.m., he received another Labor Arbiter to encourage the parties to amicably
memorandum of '"reassignment" wherein he was settle but without success.7
directed to report effective April 2, 2009 to Richard
Omalza and Ferdinand Marzan in another Respondent countered that: it is a duly registered
department of the company. But then, at around domestic corporation engaged in the business of
4:30 p.m. of the same day, he was instructed by the cargo forwarding and truck-hauling; petitioner and
HR manager to proceed to his former office for him several other employees misinterpreted the use of
to train his replacement. He went inside the its old form "For New Hires," that they were
warehouse and at around 6:00 p.m. he began relegated to the status of new employees when in
teaching his replacement. At 8:00 p.m.[,] his fact they have been employed for quite some time
replacement went outside. He waited for sometime already; after the conciliation conference before the
and came to know later when he verified outside NCMB, it relied on his promise that he would not
that the person already went straight home. When disturb the peace in the company premises, which
he went back inside, his supervisor insisted [to] proved to be wishful thinking; as to the
him to continue with his former work, but due to misdelivered cargo of Globe Telecoms, initial
the "reassignment paper" he had some investigation disclosed that he was tasked to check
reservations. Sensing he might again be framed up the correct information in the package to ensure
and maliciously accused of such as what happened prompt delivery, hence, a Memorandum dated
on March 25, 2009, he thus refused. Around 10:30 March 27, 2009 was issued to him to explain his
p.m., he went home. x x x. side; thereafter, it was learned from his co-
employees that he abandoned his work a few hours
The following day, an attempt to serve another after logging in, which was a serious disobedience
memorandum was made on him. This time he was to the HR Head's order for him to teach the new
made to explain by the HR Manager why he did not employees assigned to his group; also, he refused
perform his former work and not report to his to accept a company order with respect to his
reassignment. It only [validated] his apprehension transfer of assignment to another client, Fullerlife;
of a set-up. For how could he be at two places at for the series of willful disobedience, a
[the same] time (his former work is situated in Memorandum dated April 3, 2009 was personally
Sucat, Parafiaque, whereas, his new assignment is served to him by Gorospe, but he repeatedly
in FTI, Taguig City). It bears emphasizing that the refused to receive the memorandum and howled at
directive for him to continue discharging his her, "Seguro na abnormal ang utak mo!"; his
former duties was merely verbal. At this point, arrogant actuations, which were directed against a
petitioner lost his composure. Exasperated, he female superior who never made any provocation
refused to receive the memorandum and thus and in front of many employees, were
retorted "Seguro na abnormal na ang utak mo" as it contemptuous, gravely improper, and breeds
dawned on him that they were out looking for disrespect, even ignominy, against the company
every means possible to pin him down. and its officers; on April 3, 2009, another
memorandum was issued to give him the
Nonetheless, he reported to his reassignment in FTI opportunity to explain his side and to inform him
Taguig on April3, 2009. There he was served with of his preventive suspension for thirty (30) days
the memorandum suspending him from work for pending investigation; and the management, after
thirty (30) days effective April 4, 2009 for alleged evaluating the gravity of the charges and the
"Serious misconduct and willful disobedience by number of infractions, decided to dismiss him
the employee of the lawful orders of his employer from employment through a notice of dismissal
or representative in connection with his work." His dated April 27, 2009, which was sent via registered
apprehension was thus confirmed. x x x. mail.
On April 8, 2009, he filed a case anew with the The LA ruled for petitioner, opining that:
NCMB x x x Hearings were scheduled at the NCMB
[Petitioner] had cause for alarm and exasperation it taken into consideration why said utterance was
appearing that, after he joined a complaint in the made in order to arrive at a fair and equitable
NCMB, in a brief period from [March 27, 2009] to decision in this case.
[April 3, 2009], [he] was served with a memo on
alleged mishandling which turned out to be In a span of one week[,] [petitioner] received three
baseless, he was reassigned with no clear (3) [memoranda] requiring him to explain three (3)
explanation and was being charged for different offenses. The utterance was more of an
disobedience of which was not eventually acted outburst of [his] emotion, having been subjected to
upon. There is no indication that the altercation three [memoranda] in successive days, the last of
between [him] and the HR Manager was of such which placed him under suspension for 30 days.
aggravated character as to constitute serious Clearly[,] said utterance [cannot] be considered
misconduct. grave and aggravated in character to warrant the
dismissal of herein [petitioner]. x x x.9
This Office finds, on the other hand, that the
respondents appeared bent on terminating the Respondent and its accountable officers moved for
services of complainant following his taking the reconsideration.10 In partially granting the motion,
respondents to task for the new form and in the the NLRC ruled that while the memoranda charging
eventual dispute before the NCMB. petitioner of negligence, misconduct, and
disobedience were unfounded and that he could
As to the relief, [petitioner], as an illegally not be blamed for his emotional flare-up due to
dismissed employee[,] is entitled to the twin relief what he considered as successive retaliatory
of reinstatement with backwages. However, actions, there was no malice or bad faith on the
considering the attendant circumstances, it would part of Ibañez, Gorospe, and Cabrera to justify
not be to the best interest of the [petitioner] to be their solidary liability with respondent.11 Petitioner
reinstated as he would be working under an did not move to reconsider the modified judgment.
unjustified suspicion from his employer. Thus, this
office finds the award of full backwages from the Still aggrieved, respondent elevated the case to the
time of dismissal on [April27, 2009] up to [the] CA, which reversed and set aside the December 15,
date of this decision and separation pay of one 2010 Resolution and the July 20, 2011 Decision of
month pay per year of service in order. the NLRC. The appellate court held:
Thus, the backwages due to the [petitioner] is x x x [A]fter a careful scrutiny of the facts on
computed at P9,932.00 x 10 months x 1.08 or record, we find that [petitioner's] behavior
P107,265.00. His separation pay is also set at constitute serious misconduct which was of grave
P9,932.00 x 8 years or P79,456.00. Other claims are and aggravated character. When he threw
dismissed for lack of factual and legal basis. the Memorandum served on him by HR Supervisor
Gorospe in front of her and when he later on
Individual respondents Jerome Ibanez, Lilibeth shouted at her, "Siguro na abnormal ang utak mo!",
Gorospe and Amador Cabrera are held liable for he was not only being disrespectful, he also
being the responsible officers of the respondent manifested a willful defiance of authority and
company. insubordination. Much more, he did it in the
presence of his co-employees which if not
WHEREFORE, in view of the foregoing, decision is corrected would create a precedent to
hereby rendered declaring the dismissal of the [respondent's] detriment. [Petitioner's] actuations
[petitioner] to be illegal and ordering respondents were willfully done as shown by the foul language
XIMEX DELIVERY EXPRESS, INC., JEROME IBANEZ, he used against his superior, with apparent
LILIBETH GOROSPE and AMADOR CABRERA to pay wrongful intent and not mere error in judgment,
[petitioner] the amount of P186,721.00, as making him unfit to continue working for
computed above, as backwages and separation pay. [respondent]. [Petitioner] attempted to blame
All other claims are dismissed. [respondent] for his behaviour allegedly because he
was provoked by the successive memoranda it
SO ORDERED.8 issued to him in a span of two (2) days. This,
however, is a lame excuse and did not in any way
justify the inflammatory language he used against
On appeal, the NLRC affirmed in toto the LA's
Gorospe and the throwing of the Memorandum at
decision. It added:
the HR Supervisor, in the presence of his co-
employees at that. Condoning his behaviour is not
While We concur that each employee should deal what the law contemplates when it mandated a
with his co-employees with due respect, the liberal treatment in favor of the working man. An
attending circumstances[,] however[,] should be employer cannot be compelled to continue
employing an employee guilty of acts inimical to presentations, whether the CA correctly
the employer's interest, justifying loss of determined that at the NLRC level, all the adduced
confidence in him. A company has the right to pieces of evidence were considered; no evidence
dismiss its erring employees as a measure of self- which should not have been considered was
protection against acts inimical to its interest. x x x. considered; and the evidence presented supports
the NLRC findings; and
xxxx
(2) Deciding any other jurisdictional error that
Further, in a long line of cases, it was ruled that attended the CA's interpretation or application of
accusatory and inflammatory language used by an the law. 13
employee to the employer or superior can be a
ground for dismissal or termination. Likewise, it The general rule is that certiorari does not lie to
did not escape Our attention that [petitioner] had review errors of judgment of a quasi-judicial
been intentionally defying the orders of his tribunal since the judicial review does not go as far
immediate superiors when he refused to train his as to examine and assess the evidence of the
replacement prior to his transfer at Fullerlife in parties and to weigh their probative
Taguig City despite being told to do so. This value.14 However, the CA may grant the petition
defiance was also manifested when he left his work when the factual findings complained of are not
station without his superior's permission. supported by the evidence on record; when it is
Undoubtedly, [petitioner's] behavior makes him necessary to prevent a substantial wrong or to do
unfit to continue his employment with substantial justice; when the findings of the NLRC
[respondent] who was rendered helpless by his acts contradict those of the Labor Arbiter; and when
of insubordination. necessary to arrive at a just decision of the case.15
On the other hand, [respondent] complied with the As will be shown later, none of the recognized
due process requirements in effecting [petitioner's] exceptions is present in this case; hence, the CA
dismissal. It furnished the latter two (2) written erred when it made its own factual determination
notices, first, in Memorandumdated April 3, 2009 of the matters involved and, on that basis, reversed
apprising him of the charge of serious misconduct the NLRC ruling that affirmed the findings of the
for which his dismissal was sought and second, labor arbiter. While this Court, in a Rule 45
in Notice of Dismissal dated April27, 2009 which petition, is not a trier of facts and does not analyze
informed him of [respondent's] decision to dismiss and weigh again the evidence presented before the
him.12 tribunals below, the conflicting findings of the
administrative bodies exercising quasi-judicial
The petition is meritorious. functions and the CA compels Us to make Our own
independent findings of facts.16
Standard of Review
Termination of Employment
In a Rule 45 petition of the CA decision rendered
under Rule 65, We are guided by the following While an employer is given a wide latitude of
rules: discretion in managing its own affairs, in the
promulgation of policies, rules and regulations on
[I]n a Rule 45 review (of the CA decision rendered work-related activities of its employees, and in the
under Rule 65), the question of law that confronts imposition of disciplinary measures on them, the
the Court is the legal correctness of the CA exercise of disciplining and imposing appropriate
decision - i.e., whether the CA correctly determined penalties on erring employees must be practiced in
the presence or absence of grave abuse of good faith and for the advancement of the
discretion in the NLRC decision before it, and not employer's interest and not for the purpose of
on the basis of whether the NLRC decision on the defeating or circumventing the rights of employees
merits of the case was correct. ... under special laws or under valid agreements.17 The
reason being that-
Specifically, in reviewing a CA labor ruling under
Rule 45 of the Rules of Court, the Court's review is Security of tenure of workers is not only statutorily
limited to: protected, it is also a constitutionally guaranteed
right. Thus, any deprivation of this right must be
attended by due process of law. This means that
(1) Ascertaining the correctness of the CA's
any disciplinary action which affects employment
decision in finding the presence or absence of a
must pass due process scrutiny in both its
grave abuse of discretion. This is done by
substantive and procedural aspects.
examining, on the basis of the parties'
The constitutional protection for workers elevates circumstances peculiar to this case find the
their work to the status of a vested right. It is a previous rulings inapplicable. The admittedly
vested right protected not only against state action insulting and unbecoming language uttered by
but against the arbitrary acts of the employers as petitioner to the HR Manager on April 3, 2009
well. This court in Philippine Movie Pictures should be viewed with reasonable leniency in light
Workers' Association v. Premier Productions, Inc. of the fact that it was committed under an
categorically stated that "[t]he right of a person to emotionally charged state. We agree with the labor
his labor is deemed to be property within the arbiter and the NLRC that the on-the-spur-of-the-
meaning of constitutional guarantees." Moreover, it moment outburst of petitioner, he having reached
is of that species of vested constitutional right that his breaking point, was due to what he perceived as
also affects an employee's liberty and quality of successive retaliatory and orchestrated actions of
life. Work not only contributes to defining the respondent. Indeed, there was only lapse in
individual, it also assists in determining one's judgment rather than a premeditated defiance of
purpose. Work provides for the material basis of authority.
human dignity.18
Further, petitioner's purported "thug-like"
Dismissal from employment have two demeanor is not serious in nature. Despite the
facets: first, the legality of the act of dismissal, "grave embarassment" supposedly caused on
which constitutes substantive due process; Gorospe, she did not even take any separate action
and, second, the legality of the manner of dismissal, independent of the company. Likewise, respondent
which constitutes procedural due process.19 The did not elaborate exactly how and to what extent
burden of proof rests upon the employer to show that its "nature of business" and "industrial peace"
that the disciplinary action was made for lawful were damaged by petitioner's misconduct. It was
cause or that the termination of employment was not shown in detail that he has become unfit to
valid.20 In administrative and quasi-judicial continue working for the company and that the
proceedings, the quantum of evidence required is continuance of his services is patently inimical to
substantial evidence or "such relevant evidence as a respondent's interest.
reasonable mind might accept as adequate to
support a conclusion."21 Thus, unsubstantiated Even if a just cause exists, the employer still has
suspicions, accusations, and conclusions of the the discretion whether to dismiss the employee,
employer do not provide legal justification for impose a lighter penalty, or condone the offense
dismissing the employee.22 When in doubt, the case committed.28 In making such decision, the
should be resolved in favor of labor pursuant to employee's past offenses may be taken into
the social justice policy of our labor laws and the consideration.29
1987 Constitution.23
x x x In Merin v. National Labor Relations
Act of Dismissal Commission, this Court expounded on the principle
of totality of infractions as follows:
Respondent manifestly failed to prove that
petitioner's alleged act constitutes serious The totality of infractions or the number of
misconduct. violations committed during the period of
employment shall be considered in determining the
Misconduct is improper or wrong conduct; it is the penalty to be imposed upon an erring employee.
transgression of some established and definite rule The offenses committed by petitioner should not
of action, a forbidden act, a dereliction of duty, be taken singly and separately. Fitness for
willful in character, and implies wrongful intent continued employment cannot be
and not mere error in judgment.24 The misconduct, compartmentalized into tight little cubicles of
to be serious within the meaning of the Labor Code, aspects of character, conduct and ability separate
must be of such a grave and aggravated character and independent of each other. While it may be
and not merely trivial or unimportant.25 Thus, for true that petitioner was penalized for his previous
misconduct or improper behavior to be a just cause infractions, this does not and should not mean that
for dismissal, (a) it must be serious; (b) it must his employment record would be wiped clean of his
relate to the performance of the employee's duties; infractions. After all, the record of an employee is a
and (c) it must show that the employee has become relevant consideration in determining the penalty
unfit to continue working for the employer.26 that should be meted out since an employee's past
misconduct and present behavior must be taken
While this Court held in past decisions that together in determining the proper imposable
accusatory and inflammatory language used by an penalty[.] Despite the sanctions imposed upon
employee to the employer or superior can be a petitioner, he continued to commit misconduct and
ground for dismissal or termination,27 the exhibit undesirable behavior on board. Indeed, the
employer cannot be compelled to retain a (1) The first written notice to be served on the
misbehaving employee, or one who is guilty of acts employees should contain the specific causes or
inimical to its interests.30 grounds for termination against them, and a
directive that the employees are given the
In this case, respondent contends that aside from opportunity to submit their written explanation
petitioner's disrespectful remark against Gorospe, within a reasonable period. "Reasonable
he also committed several prior intentional opportunity" under the Omnibus Rules means
misconduct, to wit: erroneous packaging of a cargo every kind of assistance that management must
of respondent's client, abandoning work after accord to the employees to enable them to prepare
logging in, failing to teach the rudiments of his job adequately for their defense. This should be
to the new employees assigned to his group despite construed as a period of at least five (5) calendar
orders from his superior, and refusing to accept days from receipt of the notice to give the
the management's order on the transfer of employees an opportunity to study the accusation
assignment. After evaluating the gravity of the against them, consult a union official or lawyer,
charges and the number of infractions, respondent gather data and evidence, and decide on the
decided to dismiss petitioner from his defenses they will raise against the complaint.
employment. Moreover, in order to enable the employees to
intelligently prepare their explanation and
We do not agree. Respondent cannot invoke the defenses, the notice should contain a detailed
principle of totality of infractions considering that narration of the facts and circumstances that will
petitioner's alleged previous acts of misconduct serve as basis for the charge against the employees.
were not established in accordance with the A general description of the charge will not suffice.
requirements of procedural due process. In fact, Lastly, the notice should specifically mention which
respondent conceded that he "was not even company rules, if any, are violated and/or which
censured for any infraction in the past." It admitted among the grounds under Art. 282 is being charged
that "[the] March 25, 2009 incident that [petitioner] against the employees.
was referring to could not be construed as laying
the predicate for his dismissal, because [he] was (2) After serving the first notice, the employers
not penalized for the misrouting incident when he should schedule and conduct
had adequately and satisfactorily explained his a hearing or conference wherein the employees
side. Neither was he penalized for the other will be given the opportunity to: (1) explain and
[memoranda] previously or subsequently issued to clarify their defenses to the charge against them;
him."31 (2) present evidence in support of their defenses;
and (3) rebut the evidence presented against them
This Court finds the penalty of dismissal too harsh. by the management. During the hearing or
Not every case of insubordination or willful conference, the employees are given the chance to
disobedience by an employee reasonably deserves defend themselves personally, with the assistance
the penalty of dismissal because the penalty to be of a representative or counsel of their choice.
imposed on an erring employee must be Moreover, this conference or hearing could be used
commensurate with the gravity of his or her by the parties as an opportunity to come to an
offense.32Petitioner's termination from employment amicable settlement.
is also inappropriate considering that he had been
with respondent company for seven (7) years and (3) After determining that termination of
he had no previous derogatory record. It is settled employment is justified, the employers shall serve
that notwithstanding the existence of a just cause, the employees a written notice of
dismissal should not be imposed, as it is too severe termination indicating that: (1) all circumstances
a penalty, if the employee had been employed for a involving the charge against the employees have
considerable length of time in the service of his or been considered; and (2) rounds have been
her employer, and such employment is untainted established to justify the severance of their
by any kind of dishonesty and irregularity.33 employment.35
In this case, the Memorandum dated April 3, 2009 Evidently, Memorandum dated April 3, 2009 does
provided: not contain the following: a detailed narration of
facts and circumstances for petitioner to
intelligently prepare his explanation and defenses,
Ito ay patungkol sa pangyayari kanina, mga
the specific company rule violated and the
bandang alas kuwatro ng hapon, na kung saan ang
corresponding penalty therefor, and a directive
mga ipinakita at ini-asal mo sa akin bilang iyong
giving him at least five (5) calendar days to submit
HR Supervisor na pagbato/paghagis na may
a written explanation. No ample opportunity to be
kasamang pagdadabog ang memo na ibinigay para
heard was also accorded to petitioner. Instead of
sa iyo na nagsasaad na ikaw ay pinag papaliwanag
devising a just way to get the side of petitioner
lamang sa mga alegasyon laban sa iyo na dinulog
through testimonial and/or documentary evidence,
sa aming tanggapan. Ikaw ay binigyan ng
respondent took advantage of his "refusal" to file a
pagkakataon na ibigay ang iyong paliwanag ngunit
written explanation. This should not be so. An
ang iyong ginawa ay, ikaw ay nagdabog at inihagis
employer is duty-bound to exert earnest efforts to
ang memo sa harapan mismo ng iyong HR
arrive at a settlement of its differences with the
Supervisor sa kadahilanang hindi mo lamang
employee. While a full adversarial hearing or
matanggap ang mga alegasyong inirereklamo
conference is not required, there must be a fair and
tungkol sayo. Ang paninigaw mo at pagsasabi
reasonable opportunity for the employee to explain
na "Abnormal pala utak mo eh" sa HR Supervisor
the controversy at hand.40 Finally, the termination
mo na mas nakatataas sa iyo sa harap ng maraming
letter issued by respondent miserably failed to
empleyado ay nagpapakita lang na ikaw ay lumabag
satisfy the requisite contents of a valid notice of
sa patakaran ng kumpanya na "Serious Misconduct
termination. Instead of discussing the facts and
and willful disobedience by the employee of the
circumstances to support the violation of the
lawful orders of his employer or representative
alleged company rule that imposed a penalty of
in connection with his work."
dismissal, the letter merely repeats the self-serving
accusations stated in Memorandum dated April 3,
Dahil dito, ang pamunuan ay nagdesisyon na ikaw 2009.
ay suspendihin ng tatlumpung araw (30) habang
isinasagawa ang imbestigasyon at ito ay
Preventive Suspension
magsisimula pagkatanggap mo ng liham na ito.
Similar to a case,41 no hearing or conference was
Para sa iyong kaalaman at pagsunod.38
called with respect to petitioner's alleged
misconduct. Instead, he was immediately placed
On the other hand, the dismissal letter dated April under preventive suspension for thirty (30) days
27, 2009, which was also signed by Gorospe, stated: and was dismissed while he was still serving his
suspension. According to respondent, it is proper Commission that affirmed the February 18, 2010
to suspend him pending investigation because his Decision of the Labor Arbiter finding the illegal
continued employment poses serious and dismissal of petitioner, are hereby REVERSED AND
imminent threat to the life of the company officials SET ASIDE. The Labor Arbiter is DIRECTED to
and also endanger the operation of the business of recompute the proper amount of backwages and
respondent, which is a common carrier duty bound separation pay due to petitioner in accordance with
to observe extra ordinary diligence.42 this decision.
426 x 13 x 4 = The CA, however, did not agree with the NLRC that
10. Dino Aquiban respondents were on floating status since
22,152
petitioners did not adduce proof of any dire
426 x 13 x 5 = exigency justifying failure to give respondents any
11. Samuel G. Pillos
27,690 further assignments. The CA observed that the
irregular dispatch of respondents due allegedly to
426 x 13 x 14 = the decrease in the need for drivers led to the
12. William Dagdag
77,532 eventual discontinuance of respondents' services
and ultimately, their illegal termination.
426 x 13 x 12 =
13. Crisincio Garcia Accordingly, the CA ruled that respondents were
66,456
illegally dismissed when Expedition prevented
14. Jeffrey A. 426 x 13 x 5 = them from working, and consequently, ordered
Valenzuela 27,690 their reinstatement with full back wages. The
dispositive portion of the Decision reads:
426 x 13 x 9 =
15. Erwin V. Hallare
49,842 FOR THESE REASONS. the petition is DISMISSED.
The Decision of the National Labor Relations
Commission dated April 10, 2015 is hereby
The rest of Our resolution is hereby AFFIRMED.
AFFIRMED with MODIFICATIONS. The respondents
were illegally dismissed, and arc thus entitled to
SO ORDERED.19 reinstatement with full backwages from the time of
illegal dismissal up to the finality of this Decision
Expedition filed a Motion for and attorney's fees equivalent to ten percent (10%)
Reconsideration20 attributing error on the NLRC in of the total monetary award. The monetary awards
ruling that there was an employer-employee herein granted shall earn legal interest at the rate
relationship and in awarding separation pay of six percent (6%) per annum from the date of the
despite the finding that there was no illegal finality of this Decision until fully paid. The case is
dismissal. Expedition also questioned the NLRC's remanded to the Labor Arbiter for the computation
computation of separation pay and sought the of respondents' monetary awards.
remand of the case to the LA for proper
determination of the correct amount. This motion, SO ORDERED.24
however, was denied by the NLRC in its
Resolution21 of June 30, 2015.
Expedition filed a Motion for Reconsideration25 on
the ground that the CA erred in finding that
Expedition sought recourse to the CA via a Petition respondents were its employees and that
for Certiorari. 22 respondents were illegally dismissed. It impugned
the award of reinstatement and back wages in favor
Ruling of the Court of Appeals of respondents, submitting that an amount of
financial assistance would be the more equitable
On March 31, 2016, the CA rendered a remedy for respondents' cause. It, then, manifested
Decision23 dismissing Expedition’s Petition its willingness to offer financial assistance to
for Certiorari and ruling in favor of respondents. respondents in the amounts equivalent to the
The CA affirmed the April 30, 2015 Resolution of separation pay awarded to respondents in the April
the NLRC insofar as the existence of an employer- 30, 2015 NLRC Resolution.
employee relationship between the parties. The CA
noted that respondents were hired and paid by Expedition's motion was, however, denied by the
Expedition. Further, Expedition exercised the power CA in its Resolution26 dated December 9, 2016.
to provide and withhold work from respondents.
Most importantly, the power of control was evident Issues
Hence, Expedition filed this instant Petition to control the employee's conduct, or the so-called
presenting the following grounds for review: ‘control test"'.30
[1.] THE COURT OF APPEALS GRAVELY ERRED In ruling that respondents were employees of
WHEN IT UPHELD THE NLRC'S FINDING THAT Expedition, the CA found all the elements of
THERE WAS AN EMPLOYER-EMPLOYEE RELATION employer-employee relationship to be present. As
SHIP BETWEEN PETITIONER CORPORATION AND shown in the records, Expedition hired respondents
RESPONDENTS. as dump truck drivers and paid them the amount
of ₱620.00 per trip. The CA held that Expedition
[2.] EVEN ASSUMING ARGUENDO THAT THERE WAS wielded the power to dismiss respondents based
EMPLOYER-EMPLOYEE RELATIONSHIP, THE COURT on Expedition's admission that when the dispatch
OF APPEALS GRA. VEL Y ERRED IN RULING THAT of drivers became irregular, it tried to
RESPONDENTS WERE REGULAR EMPLOYEES. accommodate them by giving trips when the need
arose. The control test was likewise established
[3.] THE COURT OF APPEALS GIV'\ VEL Y ERRED IN because Expedition determined how, where, and
RULING THAT RESPONDENTS WERE ILLEGALLY when respondents would perform their tasks.
DISMISSED.
Expedition, however, proffers that the factual
[4.] AGAIN, EVEN ASSUMING THAT RESPONDENTS findings of the CA on this matter had no legal
WERE REGULAR EMPLOYEES AND THAT THEY HAD basis. It claims that respondents were never hired
BEEN ILLEGALLY DISMISSED, THE COURT OF but were merely engaged as drivers; that they
APPEALS GRAVELY ERRED WHEN IT A WARDED worked on their own and were not subjected to its
REINSTATEMENT WITH FULL BACKWAGES control and supervision; that they were
INSTEAD OF SEPARATION PAY ONLY.27 compensated based on output or number of trips
made in a day; that they selected their own garbage
collectors, chose their own route and determined
Expedition maintains that it did not exercise the
the manner by which they would collect the
power of selection or engagement, payment of
garbage; and, that they performed their work at
wages, dismissal, and control over respondents.
their own pleasure without fear of being sanctioned
The CA, thus, had no legal basis in finding that
if they chose not to report for work.
respondents were its employees, much less had
regular employment status with it. Expedition
likewise insists that there was no ii legal dismissal The Court finds Expedition's position untenable.
and that the CA erred in awarding reinstatement First, as clearly admitted, respondents were
and backwages instead of separation pay, which engaged/hired by Expedition as garbage truck
was prayed for by respondents. drivers. Second, it is undeniable that respondents
received compensation from Expedition for the
services that they rendered to the latter. The fact
Our Ruling
that respondents were paid on a per trip basis is
irrelevant in determining the existence of an
The Petition is partly granted. employer-employee relationship because this was
merely the method of computing the proper
Respondents were regular employees compensation due to respondents31 Third,
of Expedition. Expedition's power to dismiss was apparent when
work was withheld from respondents as a result of
At the outset, it bears emphasis that the question the termination of the contracts with Quezon City
of whether or not respondents were employees of and Caloocan City. Finally, Expedition has the
Expedition is a factual issue. It is settled that only power of control over respondents in the
questions of law may be raised in a petition for performance of their work. It was held that "the
review on certiorari tiled under Rule 45.28 However, power of control refers merely to the existence of
there are also recognized exceptions to this rule, the power and not to the actual exercise
one of which is when the factual findings of the thereof.''32 As aptly observed by the CA, the
labor tribunals are contradictory to each agreements for the collection of garbage were
other,29 such as obtaining in the case at bar. between Expedition and the various LGUs, and
respondents needed the instruction and
Jurisprudence has adhered to the four-fold test in supervision of Expedition to effectively perform
determining the existence of an employer-employee their work in accordance with the stipulations of
relationship, to wit: "(l) the selection and the agreements.
engagement of the employee; (2) the payment of
wages; (3) the power of dismissal; and (4) the power Moreover, the trucks driven by respondents were
owned by Expedition. There was an express
instruction that these trucks were to be exclusively record showed that Expedition intended to give
used to collect and transport garbage. Respondents respondents new assignments as a result of the
were mandated to return the trucks to the termination of the garbage hauling contracts with
premises of Expedition after the collection of Quezon City and Caloocan City where respondents
garbage. Expedition determined the clients to be were regularly dispatched. Despite the loss of some
served, the location where the garbage is to be clients, Expedition tried to accommodate
collected and when it is to be collected. Indeed, respondents and offered to engage them in other
Expedition determined bow, where, and when garbage hauling projects with other LGUs, a fact
respondents would perform their tasks. which respondents did not refute. However, instead
of returning and waiting for their next
Respondents were neither independent contractors assignments, respondents instituted an illegal
nor project employees. The.re was no showing that dismissal case against Expedition. Note that even
respondents have substantial capital or investment during the mandatory conciliation and mediation
and that they were performing activities which conference between the parties, Expedition
were not directly related to Expeditions business to manifested its willingness to accept respondents
be qualified as independent contractors.33 There back to work. Unfortunately, it was respondents
was likewise no written contract that can prove who no longer wanted to return to work. In fact, in
that respondents were project employees and that their complaints, respondents prayed for the
the duration and scope of such employment were payment of separation pay instead of
specified at the time respondents were engaged. reinstatement.
Therefore, respondents should be accorded the
presumption of regular employment pursuant to Here, there was no sufficient proof that
Article 230 of the Labor Code which provides that respondents were actually laid off from work.
"employees who have rendered at least one year of Thus, the CA had no basis in ruling that
service? whether such service is continuous or respondents' employment was illegally terminated
broken x x x shall be considered [as] regular since the fact of dismissal was not adequately
employees with respect to the activity in which supported by substantial evidence. There being no
they are employed and their employment shall dismissal, the status quo between respondents and
continue while such activity exists."34 Furthermore, Expedition should be maintained. However, it
the fact that respondents were performing cannot be denied that their relationship has
activities which were directly related to the alret1dy been ruptured in that respondents are no
business of Expedition confirms the conclusion longer willing to be reinstated anymore. Under the
that respondents were indeed regular employees.35 circumstances, the Court finds that the grant of
separation pay as a form of financial assistance is
Having gained regular status, respondents were deemed equitable.
entitled to security of tenure and could only be
dismissed for just or authorized cause after they As a measure of social justice, the award of
had been accorded due process. Thus, the queries: separation pay/financial assistance has been
Were respondents dismissed? Were they dismissed upheld in some cases40even if there is no finding of
in accordance with law? illegal dismissal. The Court, in Eastern Shipping
Lines, Inc. v. Sedan,41 had this to say:
There was no illegal dismissal.
x x x We are not unmindful of the rule that
In illegal dismissal cases, the employer has the financial assistance is allowed only in instances
burden of proving that the termination was for a where the employee is validly dismissed for causes
valid or authorized cause. However, it is likewise other than serious misconduct or those reflecting
incumbent upon an employee to first establish by on his moral character. Neither are we unmindful
substantial evidence the fact of his dismissal from of this Court's pronouncements in Arc-Men Food
employment36 by positive and overt acts of an Industries Corporation v. NLRC, and Lemery
employer indicating the intention to dismiss.37 It Savings and Loan Bank v. NLRC, where the Court
must also be stressed that the evidence must be ruled that when there is no dismissal to speak of,
clear, positive and convincing.38 Mere ailegation is an award of financial assistance is not in order.
not proof or evidence.39
But we must stress that this Court did allow, in
In this case, there was no positive or direct several instances, the grant of financial assistance.
evidence to substantiate respondents' claim that In the words of Justice Sabino de Leon, Jr., now
they were dismissed from employment. Aside from deceased, financial assistance may be allowed as a
mere assertions, the record is bereft of any measure of social justice [under] exceptional
indication that respondents were barred from circumstances, and as an equitable concession. The
Expedition's premises. If at all, the evidence on instant case equally calls for balancing the interests
of the employer with those of the worker, if only to Facts of the Case
approximate what Justice Laurel calls justice in its
secular sense. Esperanza was hired by TPG as Regional Manager
for the Cordillera Administrative Region sometime
In a Manifestation42 submitted before the CA, in June 1992. As regional manager, she was
Expedition expressed willingness to extend responsible in the recruitment, training and
gratuitous assistance to respondents and to pay development of complete manpower for all the
them the amounts equivalent to the separation pay branch operations, delivery of expected
awarded to each respondent in the April 30, 2015 requirement on revenue collections and
NLRC Resolution. In view of this and taking into supervision of the branch operations.4 In January
account respondents' long years of service ranging 1995, she was promoted to the position of
from four to 15 years, the Court finds that the Territorial Sales Head (TSH) which required her to
grant of separation pay at the rate of one- visit all the branches of TPG within her area of
half (Yi) month's salary for every year of service, as coverage.5
adjudged in the April 30, 2015 Resolution of the
NLRC, is proper. Due, however, to her long trips from one area to
another, Esperanza was diagnosed in February
WHEREFORE, the Petition for Review 1996 to be suffering from scoliosis and spine
on Certiorari is PARTLY GRANTED. The assailed deformity. As such, she requested for
Decision dated March 3 l, 2016 and Resolution transfer6 from TSH to Training Officer, which TPG
dated December 9, 2016 of the Court of Appeals in later approved.7
CA-G.R. SP No. 142007
are AFFIRMEDwith MODIFICATION that the On January 5, 1997, Ernesto Pinas (Ernesto),
awards of reinstatement, back wages, attorney's husband of Esperanza and Area Manager of TPG's
fees and legal interest are DELETEDthere being no Baguio branch office, held a training session
illegal dismissal. The award of separation pay, as a wherein a review on product knowledge where
form of financial assistance, in the National Labor given to 15 old and new district managers.8 Also,
Relations Commission's Resolution dated April 30, Esperanza conducted a sales clinic and presented a
2015 is REINSTATED. review and analysis of past performances.9
WHEREFORE, premises considered, the above- WHEREFORE, IN VIEW OF THE FOREGOING, the
entitled case is hereby DISMISSED for lack of merit. petition for certiorari is hereby DENIED and
accordingly DISMISSED and the decision and
All other claims are also dismissed. resolution of the [NLRC] dated May 7, 2003 and
July 4, 2007[, respectively,] are AFFIRMED. "
SO ORDERED.15
SO ORDERED.26
Aggrieved, Esperanza on December 4, 1998 filed an
appeal to the NLRC arguing that the LA erred in Issue
declaring that her dismissal was valid and in
denying her monetary claims against TPG.16 Hence, the instant petition for review
on certiorari based on the lone assignment of error:
Ruling of the NLRC
THE HONORABLE [CA'S] DECISION DATED 15
On May 7, 2003, the NLRC issued a SEPTEMBER 2009 IS CONTRARY TO LAW AND
Decision17 setting aside the LA's Decision dated JURISPRUDENCE. THERE IS OVERWHELMING
November 9, 1998 after finding that Esperanza was EVIDENCE CLEARLY AND SUBSTANTIALLY
illegally dismissed by TPG. Records show that the PROVING [ESPERANZA'S] INVOLVEMENT IN THE
alleged tampering was merely a mistake of TAMPERING OF O.R. 0256 AND INTRODUCING
switching receipt not attributable to SPURIOUS DOCUMENTS TO SUPPORT HER CLAIM
Esperanza.18 Likewise, the NLRC found that TPG FOR TRAINING EXPENSES ALLEGEDLY CONDUCTED
failed to observe due process in terminating ON 05 JANUARY 1997. HENCE, [ESPERANZA'S]
Esperanza's employment.19 The dispositive portion DISMISSAL BASED ON [TPG'S] LOSS OF TRUST AND
of the NLRC's decision reads: CONFIDENCE IS LEGAL AND VALID.27
WHEREFORE, the appealed decision is set aside. In a Resolution28 dated December 14, 2011,
Finding [TPG] to be guilty of illegal dismissal, considering that Esperanza's current address could
judgment is hereby rendered directing the not be ascertained, the Court dispensed with the
reinstatement of [Esperanza] to [her] position last filing of her comment on the petition.
held, or equivalent position, and to pay her full
backwages from the date her salary was withheld Ruling of the Court
from her up to her actual reinstatement; as well as
attorney's fee equivalent to ten (10%) percent of the To begin with, it bears stressing that the scope of
total award hereof. this Court's judicial review under Rule 45 of the
Rules of Court is confined only to errors of law. It
Other claims are dismissed for lack of merit. does not extend to questions of fact.29 This rule,
however, admits of exceptions, such as in the
SO ORDERED.20 present case, where the finding of facts of the LA is
inconsistent with those of the NLRC and the CA.30
TPG filed a Motion for Reconsideration,21 but the
same was denied by the NLRC in a After a review of the records of the case, however,
Resolution22 dated July 4, 2007. TPG elevated the the Court upholds the findings of the NLRC, as
matter to the CA via a petition for certiorari.23 affirmed by the CA, that Esperanza was illegally
dismissed from her employment with TPG.
Ruling of the CA
Esperanza does not occupy a position
On September 15, 2009, the CA issued a of trust and confidence
Decision24 denying the petition and affirming the
NLRC's finding of illegal dismissal. It opined that
Loss of trust and confidence as a ground for On the contrary, Emily's letter proved that
dismissal of employees covers two (2) classes of Esperanza has no participation or involvement in
positions of trust. The first class involves the incident. As sufficiently explained by Emily in
managerial employees, or those vested with the her letter,35 she was the one who effected the
power to lay down management policies; and the switching of Official Receipt (O.R.) No. 256 of El
second class involves cashiers, auditors, property Paso Restaurant bearing the amount of P2,100.00
custodians or those who, in the normal and routine with O.R. No. 150 issued by NEMPCI for the amount
exercise of their functions, regularly handle of P780.00. She claimed that O.R. No. 256 is for the
significant amounts of money or property.31 personal account of Ernesto chargeable to spouses
Pinas' personal business.36 Moreover, Emily
Here, as correctly observed by the CA, Esperanza's confirmed that Esperanza was not aware that she
employment as Training Officer, is not a position switched the two receipts and attendance sheets.37
of trust and confidence. The relevant decision of
the CA in part states: Clearly, TPG relied on mere suspicions and
uncorroborated reports in terminating the services
The training of recruits to become the company's of Esperanza. As convincingly found by the NLRC,
new sales representatives is not and can not be the perpetrator of the incident was Emily, who
considered a delicate matter that would require the openly admitted to her wrongdoing. The relevant
repose of trust and confidence. [Esperanza's] work portion of the NLRC's decision in part states:
is not directly related to management policies of
her employer, [TPG]. [Esperanza] does not exercise [Emily] committed the mistake. She admitted the
discretion and independent judgment in training switching or alleged tampering of official receipts.
new recruits. In this light, we don't consider Such admission is a declaration against her interest
[Esperanza] a managerial employee. She is a rank- and we agree with [Esperanza] that a person would
and-file personnel.32 not readily admit to the commission of a
wrongdoing if it is not true regardless of whether
In any case, even assuming, for argument sake, that one has moral ascendancy to the others. In fact,
Esperanza was holding a position of trust and [TPG's] cashier Ms. Lawangen affirmatively testified
confidence, records show that TPG failed to present that [Emily] personally presented the questioned
substantial evidence as well as to clearly establish documents for reimbursement of the training
the facts of Esperanza's involvement in the alleged expenses but was at fault for releasing the amount
tampering of official receipts. to [Emily] instead of first notifying [Esperanza]
about it and despite the standing warning not to
In a plethora of cases, the Court consistently held release any cash receivables to [Emily] but to
that dismissal of rank-and-file personnel for loss of release the same only directly to [Esperanza].38
trust and confidence, requires proof of
involvement in the alleged events in question, and Hence, as between TPG's general allegation of
that mere uncorroborated assertions and receipt tampering vis-a-vis the defense presented
accusations by the employer will not be sufficient. by Esperanza, as corroborated by several witnesses,
But as regards a managerial employee, the mere the Court is persuaded by the latter. Absent a clear
existence of a basis for believing that such showing of an overt act proving that Esperanza was
employee has breached the trust of his employer involved in the alleged incident, TPG's claim of
would suffice for his dismissal, albeit the evidence receipt tampering cannot be sustained. Indeed, a
most be substantial and must establish clearly cursory examination of the records reveals that
and convincingly the facts on which the loss of TPG was liable for Esperanza's illegal dismissal.
confidence rests.33
Esperanza is entitled to separation
Esperanza's dismissal was not for a pay in lieu of reinstatement
just or valid cause
Additionally, Esperanza is entitled to separation
It bears stressing that in termination cases against pay in lieu of reinstatement on the ground of
employees, the burden of proof rests upon the strained relationship.
employer to prove that the dismissal of the
employee is for just or valid cause.34 Under the doctrine of strained relations, the
payment of separation pay is considered an
In the present case, records are barren of any acceptable alternative to reinstatement when the
evidence to show that Esperanza was in cahoots latter option is no longer desirable or viable.39
with Emily in the alleged receipt tampering as
charged by TPG.
In several instances, the Court has ruled that G.R. No. 189714, January 25, 2017
reinstatement is no longer viable where, among
others, the relations between the employer and the TPG CORPORATION (FORMERLY THE
employee have been so severely strained, that it is PROFESSIONAL GROUP PLANS,
not in the best interest of the parties, nor is it INC.), Petitioner, v.ESPERANZA B.
advisable or practical to order reinstatement, or PINAS, Respondent.
where the employee decides not to be reinstated. In
this case, the resulting circumstances show that RESOLUTION
reinstatement would be impractical and would
hardly promote the best interest of the parties.
REYES, J.:
Actual animosity between TPG and Esperanza
existed between them as a result of the filing of the
illegal dismissal case. Besides, Esperanza expressly This is a petition for review on certiorari1 under
prayed for an award of separation pay from the Rule 45 of the Rules of Court assailing the
very start of the proceedings before the LA. By so Decision2 dated September 15, 2009 of the Court of
doing, she forecloses reinstatement as a relief by Appeals (CA) in CA-G.R. SP No. 100609 which
implication.40 dismissed the petition for certiorari3 filed by
petitioner TPG Corporation (formerly The
Following the pronouncement of the Court Professional Group Plans, Inc.) (TPG) after finding
in Sagales v. Rustan's Commercial no grave abuse of discretion on the part of the
Corporation,41 the computation of separation pay in National Labor Relations Commission (NLRC) when
it held that respondent Esperanza B. Pinas
lieu of reinstatement includes the period for which
(Esperanza) was illegally dismissed from service.
backwages were awarded:
SO ORDERED.15 SO ORDERED.26