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Welcome
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What is WebEx Meeting Server
Cisco WebEx Meetings Server is a highly secure, fully virtualized, behind-the-firewall
conferencing solution that combines audio, video, and web conferencing in a single solution.
With Cisco WebEx Meetings Server, you can respond to organizational requirements for
higher productivity and employee-led innovation, as well as support more dynamic
collaboration and flexible work styles.
Cisco WebEx Meetings Server also helps you comply with strict security or data privacy
requirements, and support locations where Internet access is regulated or restricted. It also
allows you to manage your conferencing solution as a capital expenditure instead of an
operational expenditure.
With Cisco WebEx Meetings Server, you can:
Meet stringent requirements for data privacy and security by bringing Cisco WebEx
conferencing behind the corporate firewall
Build on your existing investment in Cisco Unified Communications, extending your
existing implementation of Cisco Unified Communications Manager to conferencing
Enhance individual and team productivity and collaboration with high-quality audio,
video, and web conferencing
Enable mobile workers to be more productive and engaged with the ability to
participate in conferences using a variety of mobile devices
Easily manage your entire conferencing environment with the solution's
Administration Dashboard
Cisco WebEx Meetings Server is a virtualized, software-based solution that runs on Cisco
UCS® x86 Servers and VMware. It uses virtual appliance technology for rapid turn-up of
services to end users. With Cisco WebEx Meetings Server, there are two options for enabling
mobile users to more securely access WebEx conferences without going through a VPN. The
first option is to deploy reverse proxy (or edge servers) in the enterprise perimeter (or
DMZ). The second option, shown in Figure 1, is to deploy the reverse proxy servers behind
your internal firewall, which eliminates all DMZ components and related information security
concerns.
In addition, Cisco WebEx Meetings Server uses simple port forwarding on ports 80 (HTTP)
and 443 (SSL) to minimize the number of ports that need to be opened in your external and
internal firewalls. Backend servers integrate with Cisco Unified Communications Manager
(UCM) for high-quality teleconferencing.
In large enterprise deployments, critical manageability requirements include user
provisioning as well as the ability for users to sign in using their corporate credentials. Cisco
WebEx Meetings Server supports these requirement by enabling you to utilize LDAP
directory services for user management and authentication, or use the industry-standard
SAML 2.0 Single Sign On.
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Figure 1. Full Deployment of WebEx Meetings Server behind a Firewall
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Allow team members on the move to collaborate easily using their mobile devices
Meet your organization's expectations for creating a more collaborative environment
that connects a distributed, mobile workforce
Meeting clients for mobile devices, including iPhones and iPads
Start, join, schedule, and attend online meetings from mobile devices
Chat, audio, call me, calendar, pass presenter
Two-way video on iPad 2.0 and beyond
Voice over Wi-Fi on iPad
Support for Cisco Jabber™ for Windows (requiring Cisco Unified Presence) can enable
users to easily move from a chat session to an online meeting
Cisco WebEx Meetings Server is optimized for "bring your own device" (BYOD)
enterprises, helping users to more securely sign in, host, and join meetings from
mobile devices or Internet-connected PCs without requiring VPN access to the
corporate network
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Specifications
Platform Requirements
VMware v5.0 or v5.1
Cisco UCS servers: for smaller (50 and 250 user) systems: Cisco UCS C220 M3 or
above; for larger (800 and 2,000 user) systems: Cisco UCS C460 M2 or above
CUCM v 7.1, 8.6, 9.0 or 9.1 (for SIP trunk audio conferencing)
Browsers, OS Support
Browsers
Internet Explorer 8, 9
Safari for Mac OS X Snow Leopard, Lion, Mountain Lion
Latest versions of Chrome and Firefox on Mac OS X and Windows
Operating Systems
Windows XP SP3, Windows Vista, Windows 7 32 and 64 bit, Windows Server OS
2008 R2
Mac OS X Snow Leopard, Lion, and Mountain Lion
iPhone and iPad running iOS 5.1 and above
Integrations
Desktop Integrations
Microsoft Outlook 2007 SP2
Microsoft Outlook 2010 32- and 64-bit (all SPs)
Audio
Extends audio conferencing capabilities to Cisco UCM with dual stack IPv6 and IPv4
support
SIP trunk audio conferencing supports G.722, G.711, and G.729 audio codecs with
optional Transport Security Layer (TLS) and Secure Real-Time Transport Protocol
(SRTP) encryption, with no reduction in system capacity
High-fidelity G.722 audio conferencing on Cisco IP phones
Security
Meetings are secured using industry standard SSL 3.0 and 128- or 256-bit AES
encryption
NIST FIPS 140-2 approved cryptographic algorithms supported
Localization
Cisco WebEx Meetings Server is localized into 13 languages to support customers
worldwide.
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Lab Overview
This document is intended to assist solution architects, sales engineers, field engineers, and
consultants in learning the deployment of CWMS and usage of the features of Cisco WebEx
Meeting Server. This document assumes the reader has an architectural and administrative
understanding of the CUCM and has reviewed the latest CUCM SRND.
This is a complex lab with many servers and devices interacting with
each other. It is strongly recommended that a dedicated and
undisturbed four hour window of committed time is available to the
student when completing this lab.
Lab Prerequisites
Trainees of this lab should have a basic understanding of the following:
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Disclaimer
This lab is primarily intended to be a learning tool. In order to convey specific information,
the lab may not necessarily follow best practice recommendation at all times. This exercise
is intended to demonstrate one way to configure the network, servers and applications to
meet specified requirements for the lab environment. There are various ways that this can
be accomplished, depending on the situation and the customer’s goals/requirements. Please
ensure that you consult all current official cisco documentation before proceeding with a
design or installation.
The following is a description of the conventions, colors, and notation used through
this document:
Sections with this background color and this icon touch on the business benefits of the
step or task with items and talking points highlighting a value proposition of a Solution.
Sections with this background color and this icon cover the technical description of the
step or task, with items and talking points of interest to technical audiences.
Sections with this background color and this icon provide a lab tip for the step or task.
Sections with this background color and this icon are for scenario description: Provides
background information for performing a step or task.
Sections with this background color and this icon represent a warning: read this section for
special instructions and considerations.
Pods
There are 20 pods in this lab environment with a designation of one pod per student. Each
pod is comprised of one site called SiteB. The student will deploy and configure CWMS
Administrator, Internet Reverse Proxy on the students pod ESXi host. All but CWMS related
configuration has already been performed on the CUCM, CUC, and IM&P servers for the
student before class starts, to conserve time.
Each pod will contain the following server configurations at the beginning of the lab:
CUCM 9.1.1 Server – Providing local device registration and call control
Cisco Unified CM IM & Presence Server 9.1.1 – Providing Presence and Instant
Messaging
Cisco Unity Connection 9.11 – Providing Unified Messaging & Voice Mail
Two Windows 7 Workstations – Student pod access and call clients
vCenter 5.1 Appliance – Deploying and managing CWMS Administrator and
Internet Reverse Proxy (IRP)
ESXi 5.1 Host – Host server used to deploy and operate CWMS server devices
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Lab Topology
In this lab topology each device is a virtual machine (VM). This lab is operating on Unified
Computer System (UCS) B-Series or C-Series systems. VMware ESXi 5.1 is the operating
system and hypervisor running on each lab host computer.
The lab UCS host computers are oversubscribed and are not following Cisco’s best practices
for UC on UCS. Please follow the best practices outlined on the uc-virtualized web site, this
web site can be found here. http://cisco.com/go/uc-virtualized
This topology represents one CWMS pod, one student per pod
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Lab Addressing Tables – Internal and External Addresses
This lab uses NAT to help distinguish different pods since all pods use the same IP
addressing. If you use the VM Workstations to access the servers (CUMC etc.) you
will need to use the INTERNAL addresses for the servers, if you use your local
computer to access internal devices you will have to use the external (outside)
address.
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Connectivity to the Lab Environment
Detailed instructions will be given at the beginning of Task 1. Connectivity to the lab will be
achieved through a VPN connection via Cisco AnyConnect and thereafter Remote Desktop
Procedure (RDP) to the workstations.
Lab Pre-configuration
There are many parts of the lab that are prebuilt and preconfigured before the start of class.
Namely:
2 Windows 7 workstations per pod with Jabber running at startup and registered to
CUCM
Microsoft Windows 2008 R2 server with AD, DNS, DHCP, NTP, FTP, NFS. Most DNS
entries configured in advance
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Task 1: Accessing The Lab Equipment
Complete this lab exercise to gain connectivity to the lab.
Activity Objective
In this activity, you will learn the methods to access the lab equipment remotely.
Required Resources
Student computer with high speed access to the internet
Step 1 Launch the Cisco AnyConnect VPN client. Step 1 Open a web browser and connect to
https://sre-collab01.cisco.com/student
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Step 5 Click Continue on the Welcome Banner.
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Task 2: Connecting to Lab Workstations & Servers
Each pod has two student Windows 7 workstations, and a Windows 2008 R2 server acting
as the site b Active Directory and Exchange server. In this section RDP connections to the
two workstations and SiteB’s Active Directory server will be established.
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Step 14 Select Play on this computer & Do Not Record
Step 15 Click OK
Step 1st RDP Session 2nd RDP Session 3rd RDP Session
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Step 19 Click Connect
Step 21 Click OK
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Step 22 Your Remote Desktop should look something like this.
Step 23 Repeat steps 10 - 23 two more times to open the following two RDP
sessions
Step 24 Click Sign In, if either of your Jabber clients do not login. (both workstations
Jabber client should be logged in and showing the contact list as shown
above)
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Step 25 Click Yes, on the Security Alert on either of the WorkStations if the warning
appears. (if the warning does not appear, skip to the next section)
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Section 1: Pre Deployment Configurations
In this section the student will configure NON UC related items that are important for
allowing CWMS to function properly such as Domain Name Services (DNS) and Exchange
mail server settings.
Activity Objective
Required Resources
To complete this section of the lab you will need a computer that is connected to the lab via
VPN, and an RDP connection to your pod’s SiteB-AD (172.16.X.120)
The lab is using non-split-horizon DNS where all users (internal and external) access the
WebEx site URL using the public virtual IP (VIP) address, and the administration web page
for CWMS is accessed using a private VIP address.
WHY - For this product, the primary difference between a split-horizon and a non-split-
horizon network topology is that for a split-horizon system, internal users access the WebEx
site URL using the private VIP address. External users (outside the firewall) access the
WebEx site URL using the public VIP address. For a non-split-horizon network, all users
(internal and external) access the WebEx site URL using the public VIP address.
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Disadvantages of a Non-Split-Horizon Topology
Complex setup, but not as complex as the split-horizon network topology.
Internal traffic is directed to the DMZ network. All network traffic from the Internet as
well as from the internal (private network) will go to the Internet Reverse Proxy in
the DMZ network, then come back to the internal virtual machines.
Requires more ports to be opened in the firewall between the DMZ and internal
network than the all internal network topology.
Automatic system deployment (for 50, 250, or 800 concurrent user systems only)
requires a more detailed setup in vCenter.
Of the three network topologies, this configuration most affects network performance,
since all of the meetings load is through the Internet Reverse Proxy. Because there
are multiple hops, network latency is affected as well.
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Step 26 From the SiteB-AD (172.16.X.120) RDP session opened earlier
Step 27 Click Start Administrative Tools DNS to open the DNS Manager tool
Step 28 Click the + (plus sign’s) next to SiteB-AD Forward Lookup Zone
SiteB.com
Step 29 Select siteb.com to highlight it and right click
Step 30 Select New Host (A or AAAA)…, from the pop-up menu to create a new A
record
Step 35 Click OK, on the DNS record created successfully pop-up message
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Step 36 Repeat Steps 30 – 35 to add the following DNS A record entries
Be careful and notice that the 3rd octet of the internal address is different than the
DMZ addresses.
Use this chart to help input seven more entries into DNS
Host Internal Host DMZ
Name IP Address Name IP Address
CWMS02 10.1.2.141 IRP01 10.1.1.142
meetingadmin 10.1.2.150 IRP02 10.1.1.143
vcenter 10.1.2.130 meeting 10.1.1.139
esxi01 10.1.2.135
Step 38 Review the DNS entries make sure they look like the following
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Step 43 Enter nslookup, in the command prompt window
Step 50 Observe the address resolves to the appropriate IP address, but does not successfully
ping the server because we have not deployed or powered on this server yet. The
same should be true of the other three server (cwms02, irp01, irp02).
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Configuration of Microsoft Exchange Access Policies
By default Microsoft Exchange 2010 does not allow 3rd party devices to send email without being a
known entity. For ease of use in the lab we are going to configure exchange to allow for Anonymous
Users to send mail to the system.
At various times during the usage of WebEx Meeting Server , such as when creating new users, WebEx
will need to send email to the users. In the case of the lab the WebEx server sends the user password
reset email to the lab Exchange server which in turns delivers it to the appropriate user.
Step 55 Click and Highlight Microsoft Exchange On-Premises (wait for status bar to
complete)
Step 58 Click and highlight Default SITEB-AD receive connector in the center section of the
Exchange Management Console
Step 59 Click Properties, under actions in the right side of the Exchange Management Console
Step 60 Click Permission Groups tab on the Default SITEB-AD properties pop-up window
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Step 63 Click OK
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Section 2: Deploying CWMS 1.5 Virtual Machines
In this section the students will deploy two of four virtual machines (VM). The student will
deploy CWMS01 and IRP01, and CWMS02 and IPR02 have been deployed for the student
before class began.
Activity Objective
Required Resources
To complete this section of the lab you will need a computer that is connected to the lab via
VPN, and an RDP connection to your pod’s SiteB-AD (172.16.X.120)
WHY - This product is packaged as a VMware vSphere compatible OVA virtual appliance and
not as a collection of software packages on a DVD. You must have vCenter to deploy the
OVA or the product will not install.
The one OVA file contains installs for all the different types of server that can be deployed as
part of a CWMS system.
Admin Virtual Machines – Provides Administrative Functions
Internet Reverse Proxy Virtual Machines – Optional server but mandatory if
public access is required of the system. Provides public access.
Media Virtual Machines – Provides audio, video, telephony and meeting service.
Included in the Admin VM in a 50 user system
Web – Enable to users to schedule future meetings. Included in the Admin VM in a
50, 250, and 800 user system
Cisco WebEx Meetings Server requires customers to run VMware ESXi 5.0, ESXi 5.0 Update
1, ESXi 5.1 or the corresponding VMware ESXi installable Cisco ISO Image. Both these
editions contain the necessary drivers required to support the Cisco UCS Servers that are
required by Cisco WebEx Meetings Server.
System Sizes
50 concurrent users system
Typically supports a company between 500 and 1000 employees
Primary system (without HA) comprises an Admin virtual machine and an
optional Internet Reverse Proxy (for public access)
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Typically supports a company between 8000 and 16,000 employees
Primary system (without HA) comprises an Admin virtual machine, a media
virtual machine, and an optional Internet Reverse Proxy (for public access)
Cisco WebEx Meetings Server comprises two groups of virtual machines: the internal virtual
machines (Admin VMs) and the Internet Reverse Proxy virtual machines. All systems must
comprise one or more internal virtual machines. The Internet Reverse Proxy is required only
for systems where external users can host or attend meetings from the Internet and mobile
devices. Without an Internet Reverse Proxy, only internal and VPN users can host or join
meetings.
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without going through a VPN. Second, mobile users can join the meetings from a mobile
device anywhere as long as there is internet connectivity. Note that the Internet Reverse
Proxy is mandatory if mobile client access is enabled.
Internet Reverse Proxy is used to terminate all inbound traffic from the internet inside the
DMZ. The content is then forwarded to the internal virtual machines through an encrypted
Secure Socket Layer (SSL) or Transport Layer Security (TLS) tunnel. This encrypted tunnel is
established by the internal virtual machines connecting outbound to the Internet Reverse
Proxy. Therefore, there is no need to open TCP ports inbound from the DMZ to the internal
network on the internal firewall. However, some outbound ports from the internal network
need to be opened on the internal firewall to allow communication with the Internet Reverse
Proxy in the DMZ.
The Internet Reverse Proxy virtual machines share the same general networking
requirements as the internal virtual machines. For the non-split-horizon and split-
horizon DNS configuration, the Internet Reverse Proxy virtual machines are deployed
in your DMZ network and not the internal network.
Because it is common to separate the internal virtual machines from the Internet
Reverse Proxy virtual machines on different racks, servers, and ESXi hosts, Cisco
recommends:
50 and 250 user systems—dual redundant 1 Gigabit Ethernet links between the
DMZ switches and the switches used by the internal virtual machines.
800 and 2000 user systems—dual redundant 10 Gigabit Ethernet links between
the DMZ switches and the switches used by the internal virtual machines.
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Deploying Cisco WebEx Meeting Server (CWMS) & Internet Reverse Proxy (IRP)
In this section the student will deploy two of the four CWMS VMs that are needed for this lab (two of
the VMs have already been deployed for the student to save time).
Step 65 Open vSphere Client, on the SiteB-AD (RDP session created earlier) taskbar that
Although VMware is switching from vSphere Client to vSphere Web client, for
this lab we will continue to use the standard vSphere client due to various
browser and remote access issues found during the development of this lab
Step 71 Select Hosts and Clusters, in the inventory section of the screen
Step 74 Click the + sign next to 10.1.2.135, the pods ESXi host
Notice that IRP02 and CWMS02 virtual machines have already been
created to reduce lab time and to be used during the HA portion of the lab.
IRP02 is mislabeled in vCenter as IPR02, The host name is correct.
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Step 76 Select File Deploy OVF Template…
In this next section the lab guide is broken up into columns. Start in the middle column
labeled CWMS01 to deploy the CWMS01 admin Virtual Machine (VM), when you finish the
column come back to the top of the table and work down the right column labeled IRP01 to
deploy the IRP01 VM.
Take This Path For 1st VM Take This Path For 2nd VM
Deployment Deployment
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Step 82 Click Next, after reviewing the OVF details Click Next, after reviewing the OVF details
(the next button will be grayed out till the (the next button will be grayed out till the
Publisher finishes verifying about 15 Publisher finishes verifying about 15
seconds, ignore the invalid certificate seconds, ignore the invalid certificate
warning) warning)
Step 83 Click Accept, to accept the EULA Click Accept, to accept the EULA
Step 84 Click Next Click Next
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Step 85 Enter CWMS01, in the name field Enter IRP01, in the name field
Step 86 Click Next Click Next
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Step 89 Select Thin Provision, for the Virtual Disk Select Thin Provision, for the Virtual Disk
Format Format
Make sure you select THIN PROVISION for this lab only to help reduce hard disk drive space
required to operate a 20 pod lab. It is not recommended or supported by the TAC to use thin
provisioning in a production network
Step 90 Click Next Click Next
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Pod # CWMS01 IRP01
VLAN VLAN
Pod 01 201 301
Pod 02 202 302
Pod 03 203 303
Pod 04 204 304
Pod 05 205 305
Pod 06 206 306
Pod 07 207 307
Pod 08 208 308
Pod 09 209 309
Pod 10 210 310
VLAN Chart for step 79 and 80
Step 91 Select VLan 2xy, (xy = pod# for exp pod 4 Select VLan 3xy, (xy = pod#) on network
would be 204) on network adapter 1 adapter 1
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Step 94 Enter the follow properties Enter the follow properties
Step 97 Wait for CWMS01 to finish (but you can Wait for IRP01 to finish and continue on
deploy IRP01 at the same time)
Step 98 Click Close Click Close
Step 99 Repeat step 76 – 99 for IRP01 (Right Column) Continue on to next section below
– Can be done while CWMS01 is deploying
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HOW – The network settings configured during the VM deployment are controlled though
custom virtual machine properties. The OS (Linux in the case of CWMS) is scripted to inherit
these properties upon boot of the VM. These settings are easy to change if needed, with the
following steps.
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Edit Settings & Powering On Virtual Machines
In this section the student will edit some of the settings for
the two VMs that were deployed in the previous section. Once
the settings are edited the student will power on each VM one
at a time and watch the results on the VM console.
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Step 107 Click and highlight IRP01
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Step 119 Click the green arrow just above the VMs to start CWMS02
At this time all four VM in vCenter should be turned on and booting up, indicated by
the green arrow on each VM
Later in the lab you will be testing your CWMS system in conjunction with a UC
network. This network consist of a CUCM, CUC, IM&P, 2 Windows 7, and a Windows
2008 R2 server, all of these devices are managed by another vCenter on a different
ESXi host. The student will not need to access these VMs for lab.
Just in case you are wondering the proctors back-end vCenter looks as follows. The
CWMS servers that where just deployed are on a Nested ESXi host Pxy-ESXi01.
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Step 123 Select Open Console, this will open a new pop-up window. After a few
minutes (wait for it – about 5 min – good time to tweet (#paulstryer) about
how great this lab is) you will see the following output (except the address at
the bottom will be differ each time you deploy a CWMS VM)
Write down the URL at the bottom of the console output (COPY does not work), this is the
only place you will find this URL.This URL will only be used once for initial setup of Primary
CWMS admin server
HINT: Use the Windows Snipping Tool to capture it without writing it down
REMINDER – If you mouse is stuck inside of a VMware console use CTRL-ALT to get the
mouse back
Why – After the virtual machine deployment, the system provides the installer with a pass-
phrase-embedded URL to begin the preliminary part of the configuration. During the
configuration portion of the deployment, certain data will be input into the system.
The following information is required for the CWMS system to function properly.
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WebEx Site URL Secure http URL (all lowercase characters) for users
to host and attend meetings.
WebEx Administration URL Secure http URL (all lowercase characters) for
administrators to configure, monitor, and manage the
system.
FQDN for the Internal VMs Depending on the system size you selected, the fully
qualified domain name (all lowercase characters) of
the media and web virtual machines.
FQDN for the IRP If you plan to add public access, then you need to
enter the fully qualified domain name (all lowercase
characters) of the Internet Reverse Proxy virtual
machine.
To avoid any DNS issues, you may want to test these URLs and IP
addresses before you start the OVA deployment. Otherwise, the system
deployment will fail until you correct these errors.
Step 124 Open Internet Explorer, form the RDP session connected to SiteB-AD
(172.16.x.120)
Step 125 Enter the URL from the CWMS01 admin console (as seen in step 123 above)
in the browsers address field of IE (the URL is cAsE sEnSiTiVe)
Heed the warning DO NOT close the browser until this section is finished or
you will have to start over by deleting the VM and re-deploying the OVA
again.
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Step 127 Select English
WHY – By selecting “Deploy new system” you are assuming this is a new
system and not to be used with an existing system. Earlier it was shown that the
bigger the number of users the more servers you will need to operate your
WebEx meeting server environment. If the system was initially built for 50 users
and is being upgraded to accommodate 2000 users, more server will need to be
added to the existing system, in this case selecting “to expand the capacity of a
current system” would be selected.
WHY – When using the manual method of deploying CWMS the administrator will
install all the VM. The first admin and IRP server will be used in the primary
mode, and if you install HA the second admin and IRP server will select “create a
high availability (HA) redundant system. In this lab the student will perform this
configuration twice once on the primary system and one on the HA or backup
system, select primary the first time and HA the second time.
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Step 133 Click Next
Step 136 Select Create an Internet Reverse Proxy virtual machine (default)
Step 138 Enter 10.1.1.139, public virtual IP address (VIP) for external access to
meetings
WHY – Inside the high availability system, there is a second network interface in the active
administration and Internet Reverse Proxy virtual machine that is configured with the virtual
IP address (VIP). The administration and WebEx site URLs use this virtual IP address to
access the administration and WebEx sites. In the event of failover, the virtual IP address is
moved over to the new active virtual machine. Thus, it provides access redundancy to the
administration and WebEx site.
Public VIP is the IP address that both external and internal users (non-split
horizon) use to access meeting, and is a virtual address that points to the
active IRP.
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Earlier in this lab the students added entries pointing to the public and private VIPs in DNS
Meetingadmin.siteb.com = 10.1.2.150
Meeting.siteb.com = 10.1.1.139
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Step 144 Click Next
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Step 146 Review the Hostnames and deploy the VM page, notice the system is waiting
detect the presences of the IRP server. The student will return to this page
and fill in the IRP01 information in a few steps
Step 147 Switch to the vCenter, in the RDP session to the pod AD server
Step 148 Highlight IRP01, in the left side navigation section of the vSphere client
Step 150 Select Open Console, this will open up in a new pop-up window
Step 151 Review the IRPs system check, and notice it is waiting connection from the
Admin VM
Step 152 Return to the web browser with the hostnames and deploy the VMs web
page the student was just configuring on.
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Step 153 Enter irp01.siteb.com, in the IRP FQDN field. This pairs the CWMS admin
server with the IRP01 server
Step 156 Notice the system does a full system check, this will take a few minutes (ok
maybe more then 5, go get a coffee and check email)
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Notice all checked out OK
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Step 161 Enter siteb-ad.siteb.com, in the FQDN of the mail server (keep rest default)
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Step 167 Enter Alex, for the Administrator First Name
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If the browser is not waiting to login to the WebEx Administration web page, you
can get there by entering the following URL – https://meetingadmin.siteb.com
Step 178 Click Close, to close the Welcome pop-up screen (If it appears)
Step 180 Click X, to close the yellow VM needs attention warning at the top of the
browser (If shown)
Step 181 Review the System Monitor, administration web page (the lab well explore
more WebEx admin features over the next few sections of the lab guide)
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Step 185 Obverse IRP01 is now connected to Admin VM CWMS01.siteb.com.
Previously this server was waiting for connection
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Section 3: Configuring High Availability
In this section the student will pair the CWMS02 and IRP02, as was done in section 2. The
CWMS02/IRP02 pair will be configured as the High Availability HA back up servers for the
primary pair CWMS01/IRP01
Activity Objective
In this activity, you will learn the methods to:
Pair CWMS02 & IRP02
Required Resources
To complete this section of the lab you will need a computer that is connected to the lab via
VPN, and an RDP connection to your pod’s SiteB-AD (172.20.X.120)
The HA system must be at the same release version as the primary system. If you
have updated the primary system, then be sure to do the same for the HA system.
If you are entitled (with the appropriate service contract), then Cisco recommends
you deploy the HA system using the OVA file that is the same base version (before
any patches) as the primary system.
The HA system size must be the same as the primary system.
If you have added public access on the primary system, then you must add it to the
HA system as well. The HA system's internal virtual machines must be on the same
subnet as the primary system's internal virtual machines.
If you have added public access, then the HA system's Internet Reverse Proxy virtual
machine must be on the same subnet as the primary system's Internet Reverse Proxy
virtual machine.
Because this process adds virtual machines to your system, your current security
certificate will become invalid and require an update unless you are using a self-
signed certificate.
If you previously had an HA system, removed it, and are redeploying a new HA
system, then you will not be able to reuse the virtual machines in the previous HA
system. You must redeploy a new HA system with new virtual machines.
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Pairing CWMS02 & IRP02
In this section the student will pair up CWMS02 and IRP02 as was done in the previous
section for CWMS01 and IRP01
Step 190 Observe CWMS02, successfully power on, write down the new administrator
URL (when finished continue on)
Step 191 Switch back to the vCenter (if not already on the
vCenter)
Step 195 Switch back to Internet Explorer (IE), on the AD RDP session
Step 197 Enter the URL seen in the console output when starting CWMS02 for
example https://wems02.siteb.com/Deployment?passphrase=M9PCR84V –
Case SeNsAtiVe
DO NOT use the example from above, USE the link found at the bottom of the
CWMS02 Console in vCenter – Every time you deploy CWMS VM a new passphrase
is created for that specific deployment only.
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Step 198 Click Continue to this website (not recommended), to confirm the
security certificate in the browser
Step 203 Click Next, on the check your system size web page
WHY - In the previous section the student use the primary system setting for the CWMS01,
and now that the 2nd admin is being configured the student is selecting High Availability (HA)
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Step 206 Select Manual, deploy
Step 211 Enter irp02.siteb.com, in the Internet Reverse Proxy field (remember the
IRP02 has already been powered on and is waiting)
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Noticed that IRP02 is connected
Step 214 Wait for the System Check, to finish in about 5 minutes
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HA Completion Information Screen
Step 216 Close the HA browser tab and return to the CWMS01 Admin browser tab
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Adding High Availability
In this section the students will connect to CWMS01 admin web page the primary system,
and add HA, enlisting CWMS02/IRP02 pair to play back up for the primary system.
Step 217 Click System View More, under system in the center section. If you are
logged out of meetingadmin.siteb.com the user = aace@SiteB.com –
password = Cisc0123@
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Step 220 Enter cwms02.siteb.com, in the FQDN admin VM for HA field
Step 222 Click Add, to synchronize data from the primary to secondary system
Note: You cannot cancel this operation once you have started.
During this operation we synchronize data from the primary system to the
high availability system. Depending on the amount of data, as well as your
networking speed, this operation can take up to 30 minutes. During this time,
other administrators should not make changes to the system.
Step 223 Click Continue, on the maintenance mode warning pop-up message. This will
automatically put the system in maintenance mode and star the sync process
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High Availability will take about 20 minuets to synchronize in the lab environment.
At this point we will skip to configuration of the Cisco Unified Communications
Manager (CUCM). After the CUCM configuration the student will return to the HA
configuration in a section called 3a HA revisited.
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Section 4: Configure CUCM for CWMS Integration
Activity Objective
In this activity, you will learn the methods to:
Configure Route Group, Route List, Router Pattern, Translations & SIP Routes on
CUCM
Required Resources
To complete this section of the lab you will need a computer that is connected to the lab via
VPN, and an RDP connection to your pod’s SiteB-AD (172.20.X.120). Local browser on
student computer to access CUCM administration page
WHY - Cisco WebEx Meetings Server support both Cisco Unified CM and Session Management
Edition (SME). Cisco Unified CM is a central piece of the WebEx Meetings Server architecture
that allows the following:
Cisco Unified CM integrates with WebEx Meetings Server by means of SIP trunks to provide
inbound and callback call control. Customer can choose to turn on security and run Transport
Layer Security (TLS) and Secured Real-time Transport Protocol (SRTP) over the SIP trunk
connection. A SIP trunk is configured in Unified CM with a destination address of the Load
Balancer in WebEx Meetings Server, and then a route pattern (match the call-in access
number configured in WebEx Meetings Server) must be used to route calls via the SIP trunk.
A second SIP trunk is configured in Unified CM with a destination address of the Application
Server in WebEx Meetings Server, and then a SIP route pattern must be used to route calls
via the SIP trunk. When an attendee dials the access number to join the meeting, the first
SIP trunk is used to send the call. After the call is connected and the caller enters the
meeting ID, the Load Balancer issues a SIP REFER to Unified CM to send the caller to the
Application Server that hosts the meeting via the second SIP trunk.
The system administrator can configure a SIP trunk in WebEx Meetings Server that points to
a Unified CM to perform callback. Attendees can provide a callback number and have the
system out-dial the number to the attendees to join the bridge. In the case of attendees
requesting callback, the WebEx Meetings Server sends the SIP request to Unified CM along
with the callback number via the configured SIP trunk. It is imperative for Unified CM to be
able to resolve all dial strings received from a callback request to join the meetings.
Callbacks may also be disabled system-wide by means of site administration settings.
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Unified CM is in control of all toll restrictions to various countries or other numbers that most
enterprises will block, because WebEx Meetings Server does not have any toll restriction
blocking itself.
WebEx Meetings Server supports the bidirectional SIP OPTIONS ping mechanism. The ping
response from the remote end indicates that the remote end is active and whether it is ready
to accept calls. Based on the response, WebEx Meetings Server or Unified CM can determine
whether to send calls on the current SIP trunk or look for an alternate SIP trunk (if
configured) to send calls. Note that SIP OPTIONS ping is supported in Cisco Unified CM 8.5
and later releases. Due to this reason, Cisco recommends using a compatible Cisco
Unified CM version that supports SIP OPTIONS ping for Cisco WebEx Meetings
Server deployment.
Cisco WebEx Meeting server supports CUCM 7.1, 8.6 and 9.x
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Step 227 Enable or acknowledge and browser security certificate warnings
WHY – A SIP profile comprises the set of SIP attributes that are associated with
SIP Trunks and SIP endpoints. SIP profiles include information such as name,
description, timing retry, call pickup URI, port addresses, and so on.
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Step 233 Click Non-Secure SIP trunk Profile
Step 235 Enter CWMS Load Balancer, in the name field (leave everything else
default)
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Adding SIP Trunks
In this section the student will configure two Security Profiles, and four SIP trunks to
integrate CUCM with CWMS. Also a route plan needs to be configured
WHY – CWMS integration into CUCM is purely a SIP integration. It is also worth noting that
if CUCM is to receive calls on multiple trunks from the same IP address, they must listen on
different ports. This is controlled in CUCM by configuring multiple Security Profile with
different port numbers.
In CUCM, there are many ways to build dial plan and routing, which typically include SIP
Trunks. For example, we can use a single SIP trunk to point to multiple destinations via DNS
SRV records, we can use a single trunk while having with multiple IP destinations (available
with CUCM 8.5+), and we can use multiple SIP trunks, each with one or more destinations.
The actual route from CUCM to another entity is accomplished with a simple route pattern.
With Number 1 above (when dialing into CWMS), regardless of the deployment size chosen,
we are performing initial SIP call control with CWMS’s “Load Balancer Server” software
mechanism in the media VM. This mechanism load-balances a call-in attendee by responding
immediately to with a redirect on port 5062 to the Application Server containing an IVR
function where the attendee can DTMF the meeting ID.
After going through the CWMS IVR (entering your meeting ID and optional attendee ID), you
might, depending on your deployment size, even see a SIP REFER to another media VM
where the actual meeting is being handled (mentioned in call flow #3 above). This additional
REFER will not occur in the 50 user deployment models seeing that only one media server
function is active at any given time, however the initial redirect is always there. This inbound
call mechanism is inherited from the WebEx Meeting Center with which CWMS shares a
common architecture.
In this lab architecture (one publisher and a 50 user redundant system), Two
trunk types will be used (each trunk type distinguished with SIP Trunk
Security Profile pair) as described above. One SIP Profile/Security Profile will
be used for the Load Balancer Server (CUCM dialing into CWMS), and the
other will be used for Redirects/REFERs from CWMS to CUCM. Because there
are two redundant media server instances, The CUCM lab VM will need to
handle possible 4 IP destinations. As described above, this can be done many
different ways. In this lab this is accomplished with 4 SIP trunks: Two Load
Balancer Trunks for call-in (which are routed to the Access Number 2999), and
two SIP trunks for the SIP redirects/REFERs to the application server.
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Step 241 Click Device Trunks
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Step 246 Click Add New, while on the trunk page that was just created
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Step 250 Click Add New, while on the trunk page that was just created
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Step 254 Click Add New, while on the trunk page that was just created
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Adding Call Routing
In this section a route plan will be configured on CUCM to interact with CWMS via the SIP
trunks created in the previous section.
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Step 263 Enter the following Information in the route group
a. Route List Name = CWMS_RL
b. Description = CWMS Load Balancer Route List
c. Cisco Unified Communication Manager Group = Default
d. Click Save
e. Click Add Route Group
f. Route Group = CWMS_LB_RG-[NON-QSIG]
g. Click Save
h. Click OK, to the Route List reset warning
i. Click Reset
j. Click Reset, on the pop-up window
k. Click Close, on the pop-up window
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Step 266 Enter the following Information in the route group
a. Route Pattern = 2999
b. Gateway/Route List = CWMS_RL
c. Click Save
d. Click OK, to Authorization Code pop-up window
Step 270 Click Copy, while still on the SIP route pattern previously created
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Step 271 Enter the following Information in the route group
a. IPv4 Pattern = cwms02.siteb.com
b. Description = CWMS App Server 02 SIP Redirect
c. SIP Trunk/Route List = CWMS_AppSrv02
d. Click Save
Ensure you populate the CALLED Party Transform Mask and not the Calling
Party Transform mask, as the fields appear similar
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Setting up Conferencing for Jabber
Conferencing capabilities enable users to create and attend meetings from Jabber client.
Cisco WebEx Meetings Server provides on-premises meeting and conferencing services for
Jabber client.
UC Services and Service Profiles have already been configured from previous
implementations. The student will add two more conferences in the UC Services
and add them to the current student Service Profile. Once this change has been
made the jabber Clients on both workstations will need to be restarted
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Step 280 Click Next
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Step 286 Select User Management User Settings Service Profile
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Step 294 Click Save
Step 296 Click the Jabber, icon on the task bar at the bottom of the screen to bring it
to top focus
Step 301 Click Cancel, to close the meetings host account window
Step 302 Click Cancel, on the jabber options window to close the window
Step 304 Double Click the Jabber shortcut on the desktop to turn Jabber back on
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Step 306 Select Meetings, form the left navigation menu
Step 308 Observe it now reads cwms01.siteb.com (ignore the account verification
Warning, CWMS is not configured for users yet)
Step 309 Click Cancel, to close the meetings host account window
Step 310 Click Cancel, on the jabber options window to close the window
Step 311 Repeat steps 295 to 210, for Pxy-WS02 (Blake Bad 172.16.x.202 RDP
Session)
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Section 3a: Configuring High Availability Revisited
Previously on CWMS the student was configuring HA in section three, and was stopped by
the 20 min database synchronization. In this section the student will revisit the end of the
HA configuration already in progress from Section 3.
Step 312 Switch to SiteB-AD (AD 172.16.x.120 RDP Session) back to the browser
pointing to CWMS01 Admin web page, this should be open in the RDP
session pointing to the AD server
Step 313 Click Done, if the synchronization is finished if not wait till finished and you
see the screen below
Ignore the warnings at the top of the browser about one or more virtual machines need your
attention, and SSL certificate
Step 314 Observe HA has status of good for both CWMS02 and IRP02
Step 317 Right Click CWMS02 Open Console (if open select from task bar)
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Step 319 Close the CWMS02 console
Step 322 Right Click IRP02 Open Console (if open select from task bar)
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Section 5: Post Deploy CWMS Configurations
In this section the student will configure and explore some of the settings available from the
CWMS administration web site.
Audio Configuration
For ease of use it is preferred to use the browser on the students PC, as opposed to
the browser in the RDP session.
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Step 329 Navigate to Settings Audio
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Step 333 Click Add, to add CUCM
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Step 338 Enter CWMS Call In, in the Phone Label field
Step 343 Scroll down to the Caller ID section of the audio configuration page
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Step 347 Click OK, on the maintenance mode warning
Turning off maintenance mode requires a reboot of all servers in the system.
Before we turn off maintenance mode and reboot the server, the students will
configure a few more items that also require maintenance mode.
Step 348 Select Mobile, from the navigation section on the left side of the page
Step 349 Check iOS WebEx applications, to enable mobile devices (checked by
default)
Step 350 Select Video, from the navigation section on the left side of the web page
If you are using the local browser on your PC you will need to download the logo to
your desktop from dropbox at http://tinyurl.com/CWMSSiteB before preforming the steps
below
If you are using the browser from within the RDP session on the AD server then
follow the standard number steps below
Step 352 Select Branding, from the navigation section on the left side of the web page
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Step 353 Click Browse, next to the company logo field
If you are using the local browser select the file that was downloaded from
dropbox to your local computer desktop
Step 354 Select Desktop, from the left side under favorites (If on SiteB-AD RDP
session)
Step 356 Select sitebLogo.jpg, from the listed files (If on SiteB-AD RDP session)
Step 360 Select Meetings, from the navigation section on the left side of the web page
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Step 361 Observer 50 is the maximum participants based on the system size, and the
record section is grayed out till we assign a NFS server to record the sessions
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Step 364 Click Add A Storage Server Now
Step 365 Enter siteb-ad.siteb.com:/NFSShare (case sensitive and don’t forget the
colon : )
Step 367 Click Done, to finish the addition of the NFS Server configuration
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Step 368 Observe both the Mail server and NFS server are properly configured and
operational
Step 369 Click Settings Meetings, observe record is now selected. Record is grayed
out before you add a NFS server settings
Step 370 Click Turn Off maintenance Mode, in the upper right corner of the web
WebEx Admin web page
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Step 371 Click Continue, to the restart warning
Step 376 Select Open Console, observe that the VM is still in Maintenance mode but a
status bar is moving across the center of the screen indicating that the shut
down and restart of each VM is in progress. If you open the console for all
four VMs you will see them all reboot
This reboot should take about 10 min (in production this could take considerably
longer), this would be a good coffee and Facebook break time. Check back with the
console from time to time, once the system is fully restarted you can move on to
the next section of the lab
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Adding Users Manually
For ease of use it is preferred to use the browser on the students PC, as opposed to
the browser in the RDP session.
Step 381 Observe that all processes are Good, if not wait for them to all start and
become good (green)
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Manually Adding Users
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Step 385 Observe the two users on the system at this point
Alex Ace is the original administrator from when the system was
deployed. Notice Ms. Ace cannot be deleted or edited
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Make sure you have a supported version of Cisco Unified Communications Manager
(CUCM). Refer to the Cisco WebEx Meetings Server System Requirements for more
information.
Obtain CUCM administrative user credentials (required to add a CUCM server for
directory integration).
You must configure AXL and LDAP directory service on CUCM before you can use the
directory integration feature. CUCM is required to import users into your Cisco WebEx
Meetings Server system. Use CUCM to do the following:
Enable Cisco AXL WebService
Enable Cisco DirSync
Configure LDAP integration
Configure LDAP authentication
Make sure that all users who require hosting privileges are available in CUCM. Any
user not in CUCM will not be able to sign in and host meetings (all
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Step 388 Click Add CUCM Server
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Step 390 Click Enable LDAP Authentication
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Step 393 Click Synchronize Now
Step 397 Observe the users from CUCM have been downloaded to the CWMS
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Step 398 Switch to Pxy-WS01, (Alex Ace 172.16.x.201 RDP Session)
Step 399 Click Outlook, from the task bar at the bottom of the screen
Step 400 Click and Highlight the latest email from WEMS Admin (since AD and
Exchange are on a share server with minable memory it might take a few
seconds for the email to arrive at the inbox)
Step 401 Observe that WEMS completed synchronizing the LDAP Directory
Step 403 Switch to Pxy-WS01 (Alex Ace 172.16.x.201 RDP session), (The student
might already be on this RDP session from previous section)
Be patient the first time you go off hook with the lab phone it
takes about 10 seconds to get dial tone. You might have to make
the first phone call twice on both workstations to get the WebEx
Audio. The audio will not be perfect since there is no QoS in place
to make this audio perfect.
Step 405 Enter 2999 & press Enter, in the search or call field of Cisco Jabber
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Step 406 Listen for the WebEx Auto Attendant
Step 408 Observe that Jabber status has moved from Available to On A Call, and
returns to Available once the call is disconnected.
Step 409 Click Red Hand Set, to end the call once you hear WebEx answer the call
Step 410 Switch to the Pxy-WS01 (Alex Ace 172.16.x.201), the student might already
be on the RDP session from previous section
Step 411 Click IE, icon on the task bar of PodXY-WS01 (xy = pod#)
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Pod # WebEx Site URL
Step 412 Enter https://srecwmsXY.cisco.com (XY =
Pod 01 srecwms01.cisco.com
pod#), in the URL address filed and hit enter
Pod 02 srecwms02.cisco.com
Pod 03 srecwms03.cisco.com
If the web page does not appear click the
browser refresh button Pod 04 srecwms04.cisco.com
Pod 05 srecwms05.cisco.com
Step 413 Click Continue to this website (not Pod 06 srecwms06.cisco.com
recommended) Pod 07 srecwms07.cisco.com
Pod 08 srecwms08.cisco.com
Step 414 Enter aace@siteb.com, Email Address filed Pod 09 srecwms09.cisco.com
Pod 10 srecwms10.cisco.com
Step 415 Enter Cisc0123, in the password field. Pod 11 srecwms11.cisco.com
(remember the password is now coming from the Pod 12 srecwms12.cisco.com
CUCM so we have dropped the @ at the end of Pod 13 srecwms13.cisco.com
the password since we added LDAP to CWMS) Pod 14 srecwms14.cisco.com
Pod 15 srecwms15.cisco.com
Step 416 Click Sign In Pod 16 srecwms16.cisco.com
Pod 17 srecwms17.cisco.com
Pod 18 srecwms18.cisco.com
Pod 19 srecwms19.cisco.com
Pod 20 srecwms20.cisco.com
Step 417 Review the preference sittings, leave them all default
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Step 419 Click No Thanks, start using WebEx
Step 421 Click Downloads, in the upper right corner of the web page
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Step 423 Click Run, at the bottom of the web page (or click Save File if using Firefox –
Click Run on the pop-up)
Step 424 Click Next (It will take a little bit of time for this screen to appear)
Step 425 Select I Accept, radio button on the license agreement page
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Step 427 Click Next, to accept the default destination
Step 428 Click Yes, to allow software installs (This screen takes some time to appear)
Step 430 Click Yes, to any certificate warnings (this pop-up will take 15 seconds to
pop-up)
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Step 431 Enter srecwmsXY.cisco.com, (xy=pod#) Should be defaulted to your pod
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Step 438 Observe the positive login pop-up at the bottom right side of the screen
Step 439 Click Continue to this website (not recommended), on the browser that
opens
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End User Password Change and First Login
When a user is manually created in CWMS administration web page, an email is sent to that
user. The user has to open this mail and click the create password link. This is the only
place a password can be created for the user, so that user must be able to get the email. If
LDAP authentication is used, there is not a create password email sent, and the user must
use their LDAP password to get into WebEx.
Step 442 Switch to PodXY-WS02, (xy=pod# Blake Bad 172.16.x.202 RDP Session)
Step 443 Click Outlook, on the taskbar at the bottom of the screen
Step 444 Observe in the Home menu there are no WebEx buttons, this is because
PTtools has not been installed yet
Step 445 Click and Highlight the latest email from CWMS, with the subject of Create a
Password (due to memory limitations in the lab it might take a few seconds
for the mail to be delivered)
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Step 450 Click Submit
Step 451 Enter bbad@siteb.com, in the Email Address field if not already filled in for
you
Step 453 Click Sign In, to login to WebEx user page for Blake Bad
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Step 456 Close Outlook
windows. Look for and click the Install Icon in the taskbar to bring the
install program to top focus.
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Step 460 Select I Accept, radio button on the license agreement page
Step 463 Click Yes, to allow software installs (this window takes about 15 seconds to
pop-up, wait for it)
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Step 464 Click Finish
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Step 473 Click Continue to this website (not recommended), on the browser
window that pop-up
Step 474 Observe the web page that opens automatically once logged in
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Section 6: End User Usage of CWMS
In this section the students will start meetings using the WebEx Assistant in the application tray.
Step 476 Switch to Pxy-WS02 (Black Bad 172.16.x.202 RDP session), if not already
using this workstation from previous section
Step 480 Click Set Meeting Preferences, for the first time in. A browser window will
open
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Step 481 Click Continue to web site (not recommended)
Step 482 Scroll Down & click Update, to take the defaults
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Step 487 Click Yes or Accept any and all security certificate warnings
Step 489 Observe the Meeting Reminder that pops-up if Outlook happens to be open
Step 490 Click X, in the upper right side to close the meeting reminder if one opens
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Step 491 Enter 408-555-2002, to allow WebEx meeting server to call Blake back
Step 495 Observe WebEx Audio connecting the call to the WebEx session
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Step 497 Observe that Blake Bad is the host, and has a call connected to the meeting
If CWMS cannot out-dial the pods softphone, try using the internal number
of 2002. If the internal 2002 number works there is an issue with the
translation pattern created early in the lab.
If neither number works try resetting your SIP trunk to the WEMS server,
and try both calls again
Step 498 Click the Invite and remind others to join icon on the WebEx desktop, or
click Participants Invite and Remind…
or
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Step 501 Click Done, on the email conformation
Step 504 Observe the Jabber Meeting Reminder, in the lower right corner (if Jabber is
on). The student could click Join on the Jabber reminder but the student is
going to join from outlook in this section of the lab
Step 506 Open Outlook, with the icon on the task bar if not all ready open
Step 507 Highlight and open the email from Blake Bad via Cisco WebEx
Step 508 Click Accept, Send the Response Now, in the upper section of the reading
pane
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Step 509 Dismiss the Reminder pop-up from Outlook and Jabber
Step 510 Click the Calendar icon in the lower left corner of Outlook
Step 511 Double Click and open the meeting that was just accepted (you might have to
scroll up or down to find it depending on what time of day it is)
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Step 517 Enter Cisc0123, in the password field that pop-ups
Step 519 Click Install, if the browser is missing any software (Skip this step if you
don’t get this screen)
Step 520 Click Yes, to allow the computer to install the software (you might have to
click the flashing shield icon in the task bar to bring this to the foreground)
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Step 521 Click Yes, to any browser security Alerts
Step 522 Observe while the workstation is logged into the WebEx meeting
Step 523 Observe both Blake Bad and Alex Ace are now in the meeting
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Step 527 Observe Cisco Jabber session windows pop-up
Step 528 Observe WebEx Audio connecting the call to the WebEx session
Step 530 Observe that both Blake and Alex have audio connected to the meeting
Step 531 Click on the Jabber Icon, to bring Jabber to focus on Pxy-WS01
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Step 533 Enter https://meetingadmin.siteb.com, on the students local browser
if not already open
In this section the lab is asking the student to use the local browser on
the students desktop that is VPNed into the collab01 lab via Anyconnect.
Using the students local browser is easier to use then the ones in the
RDP session. The student can continue to use the browsers in the RDP
session if wanted.
Step 537 Observe the one meeting from the perspective of the System Monitor (click
Dashboard tab if you are not on this page)
Due to the nature of virtual labs you will not hear audio during this call, but you
can see that audio is connected by looking in Jabber or in WebEX
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Testing WebEx Meeting Server Features
In this section the student will explore the many of the different features WebEx offers.
Meeting Video
In this section the student will explore video within a meeting. The meeting created from
the previous section should still be functioning.
Due to the remote nature of this lab, the student is not able to
introduce a video camera from the remote PC which is a virtual
machines (VMs). In this lab we will simulate a camera on the
remote PCs by running an application on the remote PCs called
Maycam.
Step 538 Click the Video button in Pxy-WS01 (Alex Ace 172.16.x.201 RDP Session)
Step 539 Observe Blake does not have video playing yet, and Alex has video streaming
and is shown in the small window in the lower left (Max Headroom)
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Step 541 Click the Video Button
Step 542 Observe that video for Blake is now streaming (crept keeper)
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Step 544 Observe that Alex can see both Blake’s and her own video
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e. Minimize ManyCam
f. Click the settings button in WebEx
i. This should allow virtual video to stream between the two virtual
workstations
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Meeting Recording & Desktop Sharing
In this section the student will explore the ability to record meetings, and use desktop
sharing.
Step 545 Click Record, from WebEx meeting on PodXY-WS02 the host
Step 546 Observe the record app in the lower right of the WebEx Meeting
Step 547 Click Share My Desktop icon on the desktop, or click Share My Desktop
from the drop down menus, on Pxy-WS02 (172.16.x.202) RDP session
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OR
Step 548 Double click the TestJabber.doc on the desktop of PodXY-WS02, to open the
file in word
Step 550 Observe that PodXY-WS01 is seeing the desktop share (you should see the
word doc being shared)
You might have to navigate to the WebEx meeting by clicking the WebEx icon on the task
bar to bring WebEx meeting to the top
In this section the student will explore usage of the drop-down sharing menu.
Step 551 Move the mouse to the top of the screen to open (slides down from the top)
the WebEx control panel
Step 553 Click Chat, from the WebEx drop down tool bar
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Step 554 Observe that both participants and Chat are now open while viewing the
desktop share from the host
Step 555 Type a message in the Chat window and click Send
Step 557 Drop Down the WebEx Tool bar and observe Chat is flashing
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Step 559 Click Participants, to open the participants windows
Step 561 Click Recorder, from the drop down WebEx tool bar
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Step 565 Click Stop Recording, on the pop-up warning message (after the meeting a
email will show up in the host inbox reminding them of the recording with a
link to get to the recording. The recordings can also be found by login in to
the WebEx user web page)
Step 566 Click X, on the Recording, and Chat windows to close them
Step 567 From the dropdown WebEx tool bar click Annotate
Step 569 Click and Hold the Left mouse button and drag your mouse across the shared
document to add some drawings on the page
Step 570 Click the T on the annotation tools to start the text tool
Step 574 Observe that the participants can see the hosts annotation
Step 576 Close the Annotation Tools, observe that the annotation goes away when you
close the tool
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Step 577 Click Assign Pass Keyboard and Mouse Control Blake Bad
Step 580 Observe the green tool bar says You are controlling Black Bad’s desktop
Step 582 Observe the green tool bar says Alex Ace is controlling your computer
Step 583 Click on PodXY-WS02 (Blake Bads) desktop, to take control back
Step 584 Observe the green bar changes to You are sharing your desktop
Step 585 Click Stop Sharing, on the dropdown WebEx tool bar
In this section the student will look at system monitor wile a meeting is active.
Step 587 Click and accept any browser security certificate warnings
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Step 589 Enter Cisc0123@, in the password field
Step 591 Click Close, on the pop-up welcome screen (if it appears)
Step 592 Observe the system monitor details, notice that one meeting is in progress
Step 593 Return to the WebEx meeting on PodXY-WS02 (Blake Bad172.16.x.202 RDP
session)
Step 594 Click End Meeting, in the lower center of the web ex meeting window
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Step 597 Click OK, on the end of meeting pop-up window
Step 598 Return to Internet Explorer (IE) on the students local computer browser, and
observe the System Monitor, notice there are no meeting in progress (Wait
for the auto refresh to clear the meeting)
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Scheduling Meetings via WebEx Web Page
In this section the student will schedule a meeting using the WebEx user web page.
Step 606 Click X, to close the welcome at the top of the page (if presented)
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Step 608 Click Schedule on the button bar
Step 610 Enter bbad@siteb.com, in the who filed, as you type the system should find
Blake Bad’s info and pull it up and let you click below. Click the info the
system pulls up
Step 611 Enter ccool@siteb.com, and click on the info the system pulls up
Step 612 Enter ssmith@siteb.com, and click on the info the system pulls up
Step 614 Enter 12345, in the meeting password field (please use harder passwords in
production, we use simple passwords for ease of use in the lab)
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Step 615 Click Schedule It
Step 617 Observe that both Outlook and Jabber both have meeting reminders for the
Yearly Funding Meeting
Step 621 Click the Calendar, icon in the lower left corner to open the calendar
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Step 622 Scroll up and down on today’s date to find the Yearly Funding Meeting
Step 623 Observe that from the web page a meeting was scheduled and put into
everyone who was invited calendars. (do not enter or accept this meeting, the
student will enter this meeting via the web page)
Step 624 Switch back to the web page where the meeting was scheduled
Step 625 Observe the page is ready and waiting to start the meeting since the meeting
was scheduled for now when setup
Step 627 Click Install, to install any needed browser software, (Iif asked)
Step 629 Enter (408)555-2001 (if not already populated in the phone field)
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Step 630 Click Call Me
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Step 635 Click X, on the Jabber meeting reminder
Step 642 Observe there is one meeting schedule one into the WebEx user web site
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Step 645 Enter 408-555-2002, in the phone field if not populate
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Scheduling Meetings from Microsoft Outlook
In this section the student will schedule and access meetings via Microsoft Outlook.
Step 652 Click Schedule Meeting, in the upper tool bar (if the two WebEx buttons are
not present on the Home menu bar, close Outlook and re-open outlook)
Step 654 Select Blake Bad, from the attendee pop-up window
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Step 656 Enter Sales Meeting, in the subject filed
Step 658 Click Add WebEx Meeting, from the top tool bar
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Step 663 Click Send
Step 664 Click Dismiss, on the sales meeting reminder (If appears)
Step 666 Double click Sales Meeting, you might have to scroll up and down to find it
Step 667 Click Meeting Hyperlink or JOIN in the jabber pop-up, from the body of the
calendar event. Take note of the meeting password 12345
Or
Both the outlook hyperlink and the Jabber Join button take you to the same
place in the next step.
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Step 669 Click Start
Step 671 Click Call Me, in the audio conference pop-up window
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Step 673 Observe Cisco Jabber window will pop-up and you will hear WebEx
announcing you are being connected to WebEx meeting
Step 674 Switch to the WebEx Meeting Window, by clicking the WebEx Meeting Icon
on the task bar at the bottom of the screen
Step 675 Click the Web Cam icon to send video to other participants
Step 678 Click Dismiss All in the meeting reminder pop-up window
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Step 679 Click Yes to confirm dismiss all
Step 680 Click Join, on the Jabber Meeting Reminder for the Sales Meeting
Step 685 Enter Cisc0123, in the password field when asked to sign in to Web Ex
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Step 686 Click Install or Run, if asked to install the Cisco WebEx add-on
Step 687 Click the flashing Shield icon in the task bar to bring the install message to
focus
Step 688 Click Yes, to allow the install to change the computer
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Step 692 Switch to the WebEx Meeting Window, by clicking the WebEx Meeting Icon
on the task bar at the bottom of the screen
Step 694 Click the Camera icon to send video to other participants
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Joining Meetings from external devices by meeting number (Optional)
In this section the student will join a meeting via a mobile device using the meeting
number.
Step 697 Install WebEx Meetings from the app store or market place to your mobile
device
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Step 702 Click Next
Step 708 Find the meeting number at the bottom of the WebEx meeting screen, or click
the Meeting Info tab at the top of the meeting
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Step 709 Click Join by Number, on the mobile device
DO NOT use the meeting number in the lab guide picture, use the number for the
meeting shown on the students virtual workstation
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Step 714 Click Connect Using Internet, Audio conference
Step 715 Observe that the mobile device has been Muted, automatically
Step 716 Click the People icon button on the bottom of the mobile device to see the
participants list
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Step 717 Click the Video Camera, to see the meeting video. You should see one of the
virtual workstation video’s on the top and a camera icon on the bottom
Step 718 Click the Video Camera icon on the bottom half of the screen, the student
should see themselves in the video in the bottom
Step 720 Observe that Cindy Cool is in the participant list. She is Mobile, using
Internet Audio, and is muted.
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Step 721 Click the Mute button on the mobile device to turn the audio on for the
mobile device. After a few seconds you should see your picture pop to the top
of the mobile device screen, and be visible on the virtual workstations also
In this section the student will add a second mobile device to the meeting that is currently
active.
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Step 726 Click Update
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Step 730 Enter ssmith@siteb.com, in the Email field
Step 734 Enter the Meeting Number for the current meeting
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Step 736 Enter 12345, for the meeting password
Step 739 Observe the message that you have joined the audio conference
Step 740 Observe the users has automatically been put on mute
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Step 741 Click the People Icon, to see the current participants
Step 742 Click the Information button to see the current meeting information
Step 743 Click the Video Camera icon to send video from the mobile device
Step 744 Click Start My Video, when ready to send video to the conference
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Step 745 Observe the four participants are sharing video from the perspective of the
iPad device
Step 749 Switch back to the 2nd mobile device, in this case a iPad
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Step 750 Observe the shared desktop
Step 751 Click the Door and Arrow, icon in the upper right corner to leave the
meeting on the 2nd device
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Step 755 Click Sign Out
In this section the student will join a meeting with a mobile device via number
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Step 759 Enter current Meeting Number
Step 767 Click the People Icon to observe the current participants
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Step 768 Click the Camera icon to preview your mobile device video
Step 769 Click Start My Video when ready to transmit video to the conference
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Step 770 Observe three users in the meeting
Step 771 Click the Door with Arrow, to leave the meeting from the mobile device
There should still be a meeting between Alex Ace and Blake Bad, leave this meeting
up to be used in the next section.
In some instances remote access will not be allowed due to the companies security policy,
and the users will be forced to use a VPN to access WebEx Meeting Server. In this section
the students will access the network via VPN and join meetings.
Step 773 Open AnyConnect, on your mobile device. If your device does not have
AnyConnect download and install it from the App store or Marketplace
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Step 777 Select Save
Step 781 Enter the password giving by the proctor at the start of lab
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Step 784 Observe that VPN connection has been created
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Step 787 Click Sign in through your corporate website
Step 792 Click Join, on the meeting that was started in the previous section
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Step 793 Click Connect Using Internet, audio connection
Step 794 Observe the mobile device has entered the meeting using a VPN and the
WebEx Meeting app
Step 795 End the meeting from the host when done exploring
This is the end of the official lab; please feel free to continue to play
with the current meeting, or any other part of the lab you wish to
learn more about.
Please END MEETING from the host of the meeting on all currently
active meetings so no meetings are active when you are finished
playing in the lab environment
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End Of Lab
This concludes the lab. On behalf of the Americas Partners Organization – Solutions
Readiness Engineers we thank you for taking the time to complete this lab. We hope that
this lab surpassed your goals and expectation and was a very useful and positive learning
experience for increasing your knowledge of Cisco’s Collaboration products.
Thank you for taking our lab and as always thank you for using Cisco
products.
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