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STANDARD OPERATING PROCEDURE (SOP)


DEAPRTMENT/ PROCEDURE/ ACTVITY NAME
Rev No: 00 Issue No:01 Issue date: ISO 9001:2008 Doc No: SOP

Format of a Standard SOP

Give details on following heading

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1.0 Purpose

<<The purpose or objective of a procedure should restate and expand a well-written title.
Expand or qualify the directive language used in the title.
(e.g., operation, monitoring, and routine maintenance associated with ABC Corporation and XYZ Company WFI
systems>>

2.0 Scope

<<The scope should provide limits to the use of the procedure. Do these operations apply only to certain
equipment or to certain departments? Is there a limit to the capacity, volume, or throughput of the
procedure? State to what areas this procedure does and does not apply.>>

3.0 Responsibility

<<Who is responsible for performing the work described? Who is responsible for reporting the work? Are
there special training or certification requirements? This section defines the procedure's audience, i.e., who
will be qualified to perform the work described. It will set the stage for the amount of detail in the document
that follows.>>

4.0 Procedure
<<Describe the procedure in a step-by-step, chronological manner. Use active verbs and direct statements.

5.0 Documents/ Records

<<Describe how the raw data are managed and reported. Related Registers/ Records for Recording this
Process>>

6.0 Reference

<<If available, any reference documents/ books/ Manuals/ records describing this activity>>

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<<Company Name>> Page |2

STANDARD OPERATING PROCEDURE (SOP)


DEAPRTMENT/ PROCEDURE/ ACTVITY NAME
Rev No: 00 Issue No:01 Issue date: ISO 9001:2008 Doc No: SOP

Sample SOP of a HR Department (Recruitment) 2 pages

1.0 Purpose:

The purpose of this Standard Operating Procedure (SOP) for recruitment is to provide guidelines and
required procedures for the review and examination of employment applications, employee
selection, and appointment and file management of the employees after recruitment.

2.0 Scope:

These procedures apply to the recruitment activities of XYZ Co,

3.0 Responsibility:
The Manager (recruitment) is responsible for overall management of the recruitment process, and
the JGM (HR) is responsible for ensuring all the activities, Chairman shall be the sanctioning authority
of the entire recruitment activities.

4.0 Procedure:
Vacancies shall be decided as per volume of business at the branches. Branch control department
shall be identifying the right person; the posting has been done by HR department through internal
transfer or promotions.
The recruitment procedure is segregated in to
 Interview process
 Joining process
 File Management
Interview Process:
a. Application Filing
b. Application Screening
c. Certificate Verification
d. Cross Checking with Application (Certificate and other Does)
e. Interview (HO)
f. Follow up and Tele calling
g. Call Letter Preparation and issue

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<<Company Name>> Page |3

STANDARD OPERATING PROCEDURE (SOP)


DEAPRTMENT/ PROCEDURE/ ACTVITY NAME
Rev No: 00 Issue No:01 Issue date: ISO 9001:2008 Doc No: SOP

Joining Process:
a. Document collection and Follow up
b. Data entry – joining (Dot net)
c. Enrollment of data
d. Employee code issuing
e. Transferring from HO status to Concerned Branch Opening/Department
f. Opening of Personal file
g. Preparation of Joining Register
h. Issue of ID card (Temporary)
i. Preparation of appointment orders
j. Issuing of Appointment order and transfer order & Follow up
k. Document collection through mail & Follow up
l. Verification of joining Documents after joining
m. Sending documents to Branches – Leave card, Role profile and other forms etc…
5.0 Reference Record

Si.No Name Ref Number


1 Personal data form
2 Interview Assessment Form
3 Employee short report
4
5

6.0 Reference

Procedure HRM (QSP 07)

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