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Communication Skills
1. Effectively manages communication at all levels (lateral, upward, or downward flow of communication)
2. Effectively manages and facilitates meetings and group discussions
3. Promotes action/task oriented meetings
4. Effectively enforces company values and polices without evoking negative reactions
5. Effectively communicates with clients
Interpersonal Skills
1. Builds effective working/professional relationships with…
2. Understands the needs of peers and offers a helping hand to…
3. Promotes synergy within the team by….
4. Follows and abides by the company culture and inspires the same amongst peers
5. Builds on understanding and mutual reliance
Innovation Skills
• Has greatly improved on hitting production goals on (x) since last review
• Has not displayed consistent productivity improvement since last appraisal
• Exceeds output expectations set out for his/her department
• Makes a large contribution to the overall success of his/her department through excellent productivity
• Consistently falls below others on the team regarding work output
Communication Skills
• Effectively collaborates with other team members to get projects finished efficiently
• Shows improvement delegating tasks to others when overwhelmed
• Excels at sharing knowledge and tips with new team members to help them become part of the team
• Could work on helping team members complete tasks for overall success of project
• Has a tendency to make others feel hesitant asking him/her for help as they do not know the reaction they will
get
Flexibility
• Shows ability to come up with new solutions for problems when old ways of thinking are ineffective
• Tends to shut down instead of finding new ways of working when expectations are not met
• Displays improvement in taking on new tasks or changing workflow when situation requires
• Rigidly sticks to traditional methods of project management even when results do not warrant it
• Consistently uses constructive criticism to improve his/her skills and work processes
Drive
• Shows curiosity for new ways to thinking and communicating to improve projects and customer satisfaction
• Continually pushes for more responsibility and shows willingness to put in extra hours
• Is continuously striving to improve skills and production
• Lacks the initiative to willingly take on more complicated tasks or projects
• Tends to wait for projects to be handed to him/her rather than requesting more responsibility
Leadership
• Appears to be hesitant when it comes to taking creative risks that are outside the box
• Has a vision for the future of the company and applies creative ideas to help implement it
• Always contributes fresh ideas at team meetings and on projects
• Fails to reward those under his/her management for innovative ideas or suggestions
• Strives to always take new information into account and adjust plans accordingly
Problem-Solving
• Has displayed capability to solve complex problems independently, but tends to defer to others on the team
• Shows creativity and initiative when tackling complicated problems
• Tends to make excuses and blame others on team when problems arise instead of working to solve them
• Recognizes problems when they are at early stages and implements solutions proactively
• Empowers those he/she manages to solve problems on their own
Giving employee performance reviews is never easy, though they are certainly necessary. They are also convenient
for both your staff and supervisors to come together and find common ground. Keep in mind that these phrases
are valuable for employees who are exceeding expectations and for those who might be falling short. All
employees should be given goals to work towards during performance reviews.
You must also realize that all employees have room for improvement. By using some of the above performance
review phrases, you can make employee appraisals a positive and empowering event. They can also help
younavigate cross-cultural differences effectively and provide gentle guidance while still maintaining morale.You
will find that your employees will feel better about their performance and even strive for greatness, as these
valuable phrases will certainly give them confidence.
Learning Ability
51. Displays an ability to learn rapidly and adapt quickly to changing situations
65. Effectively formulates strategies, tactics, and action plans to drive X results
Potential
69. Is making a strong effort to acquire greater experience and skills to increase potential for advancement
79. Makes a substantial contribution to the continued operation and growth of the organization
84. Makes effective use of all available resources when given a project
87. Maintains a work situation which stimulates the growth of individual employees
88. Makes certain that employees have a clear understanding of their responsibilities
Demonstration: Employee learns, understands, and retains the elements of work assignments, duties, and
responsibilities. Follows through on instructions of job tasks without repeated interventions from supervisor.
1. QUANTITY OF WORK: (The progress made on tasks that result in the expected quantity of
work, or the expected outcome and time frame for a particular task. Consider each duty, responsibility noted
in job description).
Demonstration: Employee meets the established standards for expected quantity and/or outcome of
work/tasks. Employee uses time effectively and efficiently.
2. QUALITY OF WORK:
(The extent to which the work meets the required or expected standards for quality. Consider each duty,
responsibility noted in job description)
Demonstration: Employee organizes and checks work to meet required or expected standards or objectives.
Thoroughly and accurately accomplishes job duties. Results are consistently dependable.
3. TIME MANAGEMENT:
(The ability to manage time effectively. Consider each duty, responsibility noted in job description).
Demonstration: Employee uses sound judgment in determining work priorities. Employee makes effective
use of time. Employee is well organized and maintains effective methods for work efficiency.
4. ADAPTABILITY:
(The capacity to adapt to new or changing situations. Consider each duty, responsibility noted in job
description).
Demonstration: Readily copes and adapts to changes in routine, workload, schedule, work assignments,
redefined expectations and other changes.
5. INITIATIVE:
(The capacity to undertake and perform job duties independently, but with appropriate and responsible usage
of supervisory support. Consider each duty, responsibility noted in job description).
Demonstration: Is a self-starter, but also seeks supervisory assist and guidance when necessary. Contributes
new ideas and improved methods to the work process.
Demonstration: Employee regularly follows assigned schedules, meets attendance standards, and
8. PERSONAL CONDUCT:
(Compliance with the standards and expectations of personal behavior established to maintain effective job
performance, including contributing to a safe and healthful work environment. Consider each relevant duty or
responsibility in job description).
Demonstration: The employee regularly complies with the standards of personal behavior, reflecting the
values and goals of the agency, and at all times acting with personal integrity.
9. PERSONAL CONDUCT:
(Compliance with the standards and expectations of personal behavior established to maintain effective job
performance, including contributing to a safe and healthful work environment. Consider each relevant duty or
responsibility in job description).
Demonstration: The employee regularly complies with the standards of personal behavior, reflecting the
values and goals of the agency, and at all times acting with personal integrity.
Demonstration: Employee takes active responsibility to establish and maintain positive working relationships,
in such a way that agency or team goals are facilitated by employee’s personal interactions.