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Companion Materials
Dimensions of Organizational Change
Part One Organization-wide vs. Subsystem Change
Part Two
Transformational vs. Incremental Change
Part Three
Chapter Fourteen
Chapter Fifteen
Organization-wide vs. Subsystem Change
Chapter Fifteen Overview
Learning Objectives
Organization-wide change involves major restructuring or new collaboration
Dimensions of Organizational
Change
Subsystem change may include adding or removing a product or service, or expanded clinic hours.
Stage Theory of Organizational
Change
Organizational Development
Theory Transformational vs. Incremental Change
Interorganizational Relations
Theory Transformation or radical change involves changing an organizations' fundamental structure and culture
Community Coalition Action e.g., moving from a top-down, hierarchical structure to self-directing teams
Theory
Empirical Testing Incremental change is a series of small, often planned steps that take place over time
Critiques e.g., implementation of a new computer system to increase efficiency
Quiz Questions
Idea Library
Glossary
Remedial vs. Developmental Change
References
Remedial change is planned to remedy current situations such as increasing efficiency or reducing burnout.
Chapter Sixteen
Remedial change is more focused, urgent and visible because it addresses current major problems
Chapter Seventeen
Developmental change is more general and intended to make an effective organization more successful
Part Five
Developmental change examples include expanding services of products or number of patients served
Reactive or unplanned change occurs when a major, sudden event in the organization causes its members to
respond in highly disorganized ways.
e.g., a leader's resignation or a major public relations problem
Proactive change occurs when leaders in the organization recognize the need for a major change and organize to
accomplish the change
e.g., engaging in strategic planning
Top ↑
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