This questionnaire is circulated to all the uniq employees across sites

EG:1

NAME: LEKA

AGE:25

MARITAL STATUS:

INCOME:

OCCUPATION:

Sample size-87 members

1.Are you aware of Money Mantra?

a) Agree b) Disagree

2. Is it beneficial for common people?

a)Agree

b)slightly agree c)disagree d)strongly disagree e) strongly agree

3.If money mantra is found to be helpful, how it is helping to us?

a) Online sites

b) Social media

c) Direct visit

4.Which areas my money mantra provides support to us?

Rate accordingly

a) Home loan
b) Home loan balance transfer
c) Loan against property
d) Personal loan
5.Are you aware of 5 best home loans in India

a)Yes

b)No

6.Are you aware of financial tools segment found in money mantra?

a)Yes

b)No

c) Partially

7. Which tool is more beneficially to us?

a)Emi calculator

b)Blance transfer calculator

c)Prepayment amount calculator

d)How soon I can pay of loan

8.The security is entering own personal details is protected by a OTP generation to

our mobile number.Is it helpful?

a)Yes b)No

9) Analysis of Customer Satisfaction with the credit facilities provided by the

bank

a) Proprietorship

b) Partnership

c) Limited Company

10) Have you ever availed working capital loan

Yes
No

11) How long is your relationship with your bank?

a) Less than 5 years

b) 5 to 10 Years

c) 11 to 20 Years

d) More than 20 Years

12) What type of credit facitlity you availed from the bank?

a) Term loan

b) Cash credit

c) Bill Discount

d) Letter of Credit

13) What do you feel about the Criteria set for Credit Sanctioning?

a) Very stringent

b) Stringent

c) Normal and appropriate

d) Easy

14) What do you feel about the documentation required for processing loan
application?

a) Heavy

b) Normal

c) Less

d) Very less

15) What do you feel about interest rate and processing fee charged?
High

Normal

Low

Very Low

16) What do you feel about Speed of processing loan application?

a) Fast

b) Normal

c) Slow

d) Very slow

17) How do you feel about the credit product?

a) Excellent

b) Good

c) Average

d) Poor

18) How does the money mantra guides us in switching loans from one lender to
other?

a) Can easily track the interest rate

b) Give us an understanding on the current payment with the lender

c) Switching process is feasible through various market available.

19) Does money mantra stop the customers in visiting the bank?

a) Yes

b) No

c) May be
d) Still customers prefer approaching banks.

20) Are you satisfied with the money mantra services?

a) Yes

b) No

c) Not satisfactory