Question 1

It pertains to the adequacy of the existing state of technology to meet the requirements
of each solution alternative.
Response: Technical feasibility
Correct answer: Technical feasibility
Score: 1 out of 1 Yes

Question 2
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Financial costs of the problem to the company.
Correct answer: Financial costs of the problem to the company.
Score: 1 out of 1 Yes

Question 3
The following are intrinsic factors that influence structure of teams and the way in which
they work, except
Response: Resource availability
Correct answer: Resource availability
Score: 1 out of 1 Yes

Question 4
It focuses on the actual use of the implemented system by the intended users during
follow-up evaluation of implemented solution.
Response: Operational Review
Correct answer: Operational Review
Score: 1 out of 1 Yes

Question 5
It compares 1) actual benefits and costs of the new system 2) expected benefits and
costs developed of the design phase during follow-up evaluation of implemented
solution.
Response: Future Performance Review
Correct answer: Economic Review
Score: 0 out of 1 No

Question 6
How the client's organization is run can be sourced from the following, except
Response: Chart of accounts
Correct answer: Business plan
Score: 0 out of 1 No

Question 7
It is the extent of the needed response or solution of the problem.
Response: Scope of the Problem
Correct answer: Scope of the Problem
Score: 1 out of 1 Yes

Question 8
In selecting the consulting staff, the following basic considerations should be taken into
account, except
Response: The kind of consulting practice one plans to build.
Correct answer: The short range plans for the consulting practice.
Score: 0 out of 1 No

Question 9
Corporate data and analysis can be sourced from
Response: Industry reports
Correct answer: Industry reports
Score: 1 out of 1 Yes

Question 10
It pertains to the usability of each solution alternative in the environment and the
persons for whom it is intended.
Response: Technical feasibility
Correct answer: Operational feasibility
Score: 0 out of 1 No
Question 11
The usefulness of observation can be maximized by following these guidelines except
Response: Identify and define what it is that the consultant will observe and the
estimated length that the observation will entail.
Correct answer: Expressing value judgments when interacting with the persons being
observed.
Score: 0 out of 1 No

Question 12
Which of the following is generally not considered an effective technique of gathering
facts?
Response: Cutoff procedure
Correct answer: Cutoff procedure
Score: 1 out of 1 Yes

Question 13
All of the following could justify abandonment of some clients except
Response: Unchallenging
Correct answer: A competitor of the client has urged the consultant to drop the former
client in exchange for an engagement involving a much higher fee.
Score: 0 out of 1 No

Question 14
It is the degree of difficulty or adverse effects they bring to interested parties.
Response: Intensity of the Problem
Correct answer: Intensity of the Problem
Score: 1 out of 1 Yes

Question 15
The following are ways through which the consultant can establish an attitude of
helpfulness towards the client staff except
Response: Require employees to submit to him a written memo on matters they want to
be clarified about.
Correct answer: Require employees to submit to him a written memo on matters they
want to be clarified about.
Score: 1 out of 1 Yes

Question 16
The following are ways of abandoning a client gracefully except
Response: Sending the client a written communication of the higher rates the firm will
be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Correct answer: Sending the client a written communication of the higher rates the firm
will be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Score: 1 out of 1 Yes

Question 17
The following are extrinsic factors that influence structure of teams and the way in
which they work, except
Response: Group task
Correct answer: Group motivation
Score: 0 out of 1 No

Question 18
An engagement program contains the following except
Response: Amount of fees to be earned for each tangible output completed
Correct answer: Amount of fees to be earned for each tangible output completed
Score: 1 out of 1 Yes

Question 19
Which of the following statement is incorrect?
Response: Conflict may at best left to resolve itself.
Correct answer: Conflict may at best left to resolve itself.
Score: 1 out of 1 Yes

Question 20
Solution development phase of the problem-solving process involves the following
steps
1. Detailed development of the selected solution.
2. Choice of the preferred solution alternative.
3. Evaluation of solution alternative.
4. Generation of solution alternative.
In what order should the above-listed activities be performed?
Response: 4,3,1,2
Correct answer: 4,3,2,1
Score: 0 out of 1

Question 1
How the client's organization is run can be sourced from the following, except
Response: Business plan
Correct answer: Business plan
Score: 1 out of 1 Yes

Question 2
The following are intrinsic factors that influence structure of teams and the way in which
they work, except
Response: Group size
Correct answer: Group task
Score: 0 out of 1 No

Question 3
Information on types of new products or services with market possibilities are usually
provided by the
Response: marketing department
Correct answer: marketing department
Score: 1 out of 1 Yes

Question 4
Among the sources of information that the consultant could avail of are external
sources. Information about market conditions could best be provided by
Response: industry reports
Correct answer: distributors
Score: 0 out of 1 No

Question 5
 The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Location.
Correct answer: Responsibility of creating the problem.
Score: 0 out of 1 No

Question 6
Solution development phase of the problem-solving process involves the following
steps
1. Detailed development of the selected solution.
2. Choice of the preferred solution alternative.
3. Evaluation of solution alternative.
4. Generation of solution alternative.
In what order should the above-listed activities be performed?
Response: 4,3,2,1
Correct answer: 4,3,2,1
Score: 1 out of 1 Yes

Question 7
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Financial costs of the problem to the company.
Correct answer: Financial costs of the problem to the company.
Score: 1 out of 1 Yes

Question 8
Corporate objectives and expansion plans can be sourced from
Response: Corporate planning
Correct answer: Corporate planning
Score: 1 out of 1 Yes

Question 9
It pertains to the usability of each solution alternative in the environment and the
persons for whom it is intended.
Response: Operational feasibility
Correct answer: Operational feasibility
Score: 1 out of 1 Yes

Question 10
The engagement proposal letter generally includes the following except
Response: Objectives and benefits.
Correct answer: Personnel who will be assigned as Engagement Team members.
Score: 0 out of 1 No

Question 11
It focuses on the actual use of the implemented system by the intended users during
follow-up evaluation of implemented solution.
Response: Operational Review
Correct answer: Operational Review
Score: 1 out of 1 Yes

Question 12
Corporate data and analysis can be sourced from
Response: Industry reports
Correct answer: Industry reports
Score: 1 out of 1 Yes

Question 13
An engagement program contains the following except
Response: Amount of fees to be earned for each tangible output completed
Correct answer: Amount of fees to be earned for each tangible output completed
Score: 1 out of 1 Yes

Question 14
In selecting the consulting staff, the following basic considerations should be taken into
account, except
Response: The short range plans for the consulting practice.
Correct answer: The short range plans for the consulting practice.
Score: 1 out of 1 Yes
Question 15
It is the degree of difficulty or adverse effects they bring to interested parties.
Response: Intensity of the Problem
Correct answer: Intensity of the Problem
Score: 1 out of 1 Yes

Question 16
It pertains to the adequacy of the existing state of technology to meet the requirements
of each solution alternative.
Response: Technical feasibility
Correct answer: Technical feasibility
Score: 1 out of 1 Yes

Question 17
The following are ways of abandoning a client gracefully except
Response: Sending the client a written communication of the higher rates the firm will
be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Correct answer: Sending the client a written communication of the higher rates the firm
will be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Score: 1 out of 1 Yes

Question 18
Information about product pricing and costing could be easily made available by the
Response: production department
Correct answer: accounting department
Score: 0 out of 1 No

Question 19
The following human-related elements should be identified and assessed in the
statement of the problem except
Response: age of involved managers and employees
Correct answer: age of involved managers and employees
Score: 1 out of 1 Yes
Question 20
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Human elements involved in the problem.
Correct answer: Specific person in charge of managing the problem.
Score: 0 out of 1

Question 1
The objectives of an engagement program include the following except
Response: To provide a means of determining exactly how much and when to bill the
client.
Correct answer: To provide a means of determining exactly how much and when to bill
the client.
Score: 1 out of 1 Yes

Question 2
The following are ways through which the consultant can establish an attitude of
helpfulness towards the client staff except
Response: Require employees to submit to him a written memo on matters they want to
be clarified about.
Correct answer: Require employees to submit to him a written memo on matters they
want to be clarified about.
Score: 1 out of 1 Yes

Question 3
Corporate data and analysis can be sourced from
Response: Industry reports
Correct answer: Industry reports
Score: 1 out of 1 Yes

Question 4
Solution development phase of the problem-solving process involves the following
steps
1. Detailed development of the selected solution.
2. Choice of the preferred solution alternative.
3. Evaluation of solution alternative.
4. Generation of solution alternative.
In what order should the above-listed activities be performed?
Response: 4,3,2,1
Correct answer: 4,3,2,1
Score: 1 out of 1 Yes

Question 5
Information on types of new products or services with market possibilities are usually
provided by the
Response: marketing department
Correct answer: marketing department
Score: 1 out of 1 Yes

Question 6
It is the extent of the needed response or solution of the problem.
Response: Scope of the Problem
Correct answer: Scope of the Problem
Score: 1 out of 1 Yes

Question 7
The engagement proposal letter generally includes the following except
Response: Personnel who will be assigned as Engagement Team members.
Correct answer: Personnel who will be assigned as Engagement Team members.
Score: 1 out of 1 Yes

Question 8
The following human-related elements should be identified and assessed in the
statement of the problem except
Response: age of involved managers and employees
Correct answer: age of involved managers and employees
Score: 1 out of 1 Yes

Question 9
 The following are intrinsic factors that influence structure of teams and the way in which
they work, except
Response: Group task
Correct answer: Group task
Score: 1 out of 1 Yes

Question 10
The following can generally conduct a post-implementation evaluation except
Response: Special audit team selected from among the managers of the client
organization
Correct answer: Independent external audit team
Score: 0 out of 1 No

Question 11
It pertains to the adequacy of the existing state of technology to meet the requirements
of each solution alternative.
Response: Technical feasibility
Correct answer: Technical feasibility
Score: 1 out of 1 Yes

Question 12
In using questionnaires as a means of gathering information, which of the following
should the consultant avoid?
Response: Providing a time limit or deadline for return of the questionnaire.
Correct answer: Exclude a section in which respondents can state opinions or
criticisms.
Score: 0 out of 1 No

Question 13
It focuses on the actual use of the implemented system by the intended users during
follow-up evaluation of implemented solution.
Response: Economic Review
Correct answer: Operational Review
Score: 0 out of 1 No
Question 14
An analysis strategy whereby data, facts or items are sorted into different groups by
virtue of their features thereby leading to identification of the significance of the
information.
Response: Categorization
Correct answer: Categorization
Score: 1 out of 1 Yes

Question 15
Which of the following should a consultant avoid during interviews with client staff?
Response: Avoid starting own opinions or acting like a “know-it-all” person.
Correct answer: Allow the interview to be too lengthy.
Score: 0 out of 1 No

Question 16
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Financial costs of the problem to the company.
Correct answer: Financial costs of the problem to the company.
Score: 1 out of 1 Yes

Question 17
Which of the following statement is incorrect?
Response: Conflict may at best left to resolve itself.
Correct answer: Conflict may at best left to resolve itself.
Score: 1 out of 1 Yes

Question 18
The activities involved during the negotiation stage of a consulting engagement include
the following except
Response: Agree on the final fee to be charged for the service of the CPA.
Correct answer: Agree on the final fee to be charged for the service of the CPA.
Score: 1 out of 1 Yes
Question 19
What the client organization has done can be sourced from the following, except
Response: Legal documents
Correct answer: Budgets
Score: 0 out of 1 No

Question 20
Information about product pricing and costing could be easily made available by the
Response: accounting department
Correct answer: accounting department
Score: 1 out of 1

Question 1
What the client organization has done can be sourced from the following, except
Response: Budgets
Correct answer: Budgets
Score: 1 out of 1 Yes

Question 2
Information about product pricing and costing could be easily made available by the
Response: accounting department
Correct answer: accounting department
Score: 1 out of 1 Yes

Question 3
Corporate data and analysis can be sourced from
Response: Industry reports
Correct answer: Industry reports
Score: 1 out of 1 Yes

Question 4
Which of the following should a consultant avoid during interviews with client staff?
Response: Allow the interview to be too lengthy.
Correct answer: Allow the interview to be too lengthy.
Score: 1 out of 1 Yes

Question 5
The following are intrinsic factors that influence structure of teams and the way in which
they work, except
Response: Group task
Correct answer: Group task
Score: 1 out of 1 Yes

Question 6
Which of the following statement is incorrect?
Response: Conflict may at best left to resolve itself.
Correct answer: Conflict may at best left to resolve itself.
Score: 1 out of 1 Yes

Question 7
Which of the following statements is true?
Response: Management science involves a problem-solving framework based on
scientific methods and applies mathematical, statistical, and probabilistic techniques to
management problem.
Correct answer: Management science involves a problem-solving framework based on
scientific methods and applies mathematical, statistical, and probabilistic techniques to
management problem.
Score: 1 out of 1 Yes

Question 8
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Specific person in charge of managing the problem.
Correct answer: Specific person in charge of managing the problem.
Score: 1 out of 1 Yes

Question 9
The following are extrinsic factors that influence structure of teams and the way in
which they work, except
Response: Group motivation
Correct answer: Group motivation
Score: 1 out of 1 Yes

Question 10
An analysis strategy whereby data, facts or items are sorted into different groups by
virtue of their features thereby leading to identification of the significance of the
information.
Response: Categorization
Correct answer: Categorization
Score: 1 out of 1 Yes

Question 11
It pertains to the usability of each solution alternative in the environment and the
persons for whom it is intended.
Response: Operational feasibility
Correct answer: Operational feasibility
Score: 1 out of 1 Yes

Question 12
The following are ways of abandoning a client gracefully except
Response: Sending the client a written communication of the higher rates the firm will
be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Correct answer: Sending the client a written communication of the higher rates the firm
will be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Score: 1 out of 1 Yes

Question 13
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Financial costs of the problem to the company.
Correct answer: Financial costs of the problem to the company.
Score: 1 out of 1 Yes

Question 14
The objectives of an engagement program include the following except
Response: To provide a means of determining exactly how much and when to bill the
client.
Correct answer: To provide a means of determining exactly how much and when to bill
the client.
Score: 1 out of 1 Yes

Question 15
An analysis strategy whereby numbers are combined in order to understand how they
relate to each other.
Response: Correlation
Correct answer: Numerical analysis
Score: 0 out of 1 No

Question 16
How the client's organization is run can be sourced from the following, except
Response: Business plan
Correct answer: Business plan
Score: 1 out of 1 Yes

Question 17
Among the sources of information that the consultant could avail of are external
sources. Information about market conditions could best be provided by
Response: distributors
Correct answer: distributors
Score: 1 out of 1 Yes

Question 18
Corporate objectives and expansion plans can be sourced from
Response: Corporate planning
Correct answer: Corporate planning
Score: 1 out of 1 Yes

Question 19
The following pitfalls should be avoided by the consultant in identifying the problem in a
consultancy engagement, except
Response: Measuring the financial loss caused by the problem.
Correct answer: Measuring the financial loss caused by the problem.
Score: 1 out of 1 Yes

Question 20
The engagement proposal letter generally includes the following except
Response: Personnel who will be assigned as Engagement Team members.
Correct answer: Personnel who will be assigned as Engagement Team members.
Score: 1 out of 1

Question 1
In using questionnaires as a means of gathering information, which of the following
should the consultant avoid?
Response: Exclude a section in which respondents can state opinions or criticisms.
Correct answer: Exclude a section in which respondents can state opinions or
criticisms.
Score: 1 out of 1 Yes

Question 2
An analysis strategy whereby data, facts or items are sorted into different groups by
virtue of their features thereby leading to identification of the significance of the
information.
Response: Categorization
Correct answer: Categorization
Score: 1 out of 1 Yes

Question 3
It compares 1) actual benefits and costs of the new system 2) expected benefits and
costs developed of the design phase during follow-up evaluation of implemented
solution.
Response: Economic Review
Correct answer: Economic Review
Score: 1 out of 1 Yes

Question 4
The following human-related elements should be identified and assessed in the
statement of the problem except
Response: age of involved managers and employees
Correct answer: age of involved managers and employees
Score: 1 out of 1 Yes

Question 5
The following are ways of abandoning a client gracefully except
Response: Sending the client a written communication of the higher rates the firm will
be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Correct answer: Sending the client a written communication of the higher rates the firm
will be charging due to its higher operating costs and the apprehension that the client
cannot afford to pay the consultant anymore.
Score: 1 out of 1 Yes

Question 6
The following pitfalls should be avoided by the consultant in identifying the problem in a
consultancy engagement, except
Response: Measuring the financial loss caused by the problem.
Correct answer: Measuring the financial loss caused by the problem.
Score: 1 out of 1 Yes

Question 7
What the client plans to do can be sourced from the following, except
Response: Methods and procedures manual
Correct answer: Methods and procedures manual
Score: 1 out of 1 Yes

Question 8
The following are the basic steps in the problem solving process:
1. Evaluating the engagement and post-engagement follow-up.
2. Data analysis and diagnosis.
3. Solution selection.
4. Problem identification and definition and desired outcome.
5. Identification of suitable sources of information and data-gathering.
6. Preparation and presentation of the report and recommended solution.

The order in which the above activities should be preferably followed is

Response: 4, 5, 2, 3, 6, 1
Correct answer: 4, 5, 2, 3, 6, 1
Score: 1 out of 1 Yes

Question 9
It pertains to the usability of each solution alternative in the environment and the
persons for whom it is intended.
Response: Operational feasibility
Correct answer: Operational feasibility
Score: 1 out of 1 Yes

Question 10
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Financial costs of the problem to the company.
Correct answer: Financial costs of the problem to the company.
Score: 1 out of 1 Yes

Question 11
The following are intrinsic factors that influence structure of teams and the way in which
they work, except
Response: Group task
Correct answer: Group task
Score: 1 out of 1 Yes

Question 12
Information on types of new products or services with market possibilities are usually
provided by the
Response: marketing department
Correct answer: marketing department
Score: 1 out of 1 Yes

Question 13
The usefulness of observation can be maximized by following these guidelines except
Response: Expressing value judgments when interacting with the persons being
observed.
Correct answer: Expressing value judgments when interacting with the persons being
observed.
Score: 1 out of 1 Yes

Question 14
An analysis strategy whereby numbers are combined in order to understand how they
relate to each other.
Response: Numerical analysis
Correct answer: Numerical analysis
Score: 1 out of 1 Yes

Question 15
The following are ways through which the consultant can establish an attitude of
helpfulness towards the client staff except
Response: Require employees to submit to him a written memo on matters they want to
be clarified about.
Correct answer: Require employees to submit to him a written memo on matters they
want to be clarified about.
Score: 1 out of 1 Yes

Question 16
Which of the following statement is true?
Response: There is no need to prepare a written announcement to the client’s
employee on the appointment of the consultant as well as the terms of the consulting
engagement if a contract has already been drawn and signed by the client’s
representative and the consultant.
Correct answer: Continuing to take on every consulting opportunity could mean that the
consultant’s growth in expertise and reputation are not advancing.
Score: 0 out of 1 No

Question 17
Which of the following should a consultant avoid during interviews with client staff?
Response: Allow the interview to be too lengthy.
Correct answer: Allow the interview to be too lengthy.
Score: 1 out of 1 Yes

Question 18
It focuses on the actual use of the implemented system by the intended users during
follow-up evaluation of implemented solution.
Response: Operational Review
Correct answer: Operational Review
Score: 1 out of 1 Yes

Question 19
The following can generally conduct a post-implementation evaluation except
Response: Independent external audit team
Correct answer: Independent external audit team
Score: 1 out of 1 Yes

Question 20
The objectives of an engagement program include the following except
Response: To provide a means of determining exactly how much and when to bill the
client.
Correct answer: To provide a means of determining exactly how much and when to bill
the client.
Score: 1 out of 1

Question 1
Which of the following should a consultant avoid during interviews with client staff?
Response: Allow the interview to be too lengthy.
Correct answer: Allow the interview to be too lengthy.
Score: 1 out of 1 Yes
Question 2
What the client organization has done can be sourced from the following, except
Response: Budgets
Correct answer: Budgets
Score: 1 out of 1 Yes

Question 3
The following are intrinsic factors that influence structure of teams and the way in which
they work, except
Response: Resource availability
Correct answer: Resource availability
Score: 1 out of 1 Yes

Question 4
Product pricing, costing and operating expenses can be sourced from
Response: Accounting
Correct answer: Accounting
Score: 1 out of 1 Yes

Question 5
An analysis strategy whereby numbers are combined in order to understand how they
relate to each other.
Response: Numerical analysis
Correct answer: Numerical analysis
Score: 1 out of 1 Yes

Question 6
All of the following could justify abandonment of some clients except
Response: A competitor of the client has urged the consultant to drop the former client
in exchange for an engagement involving a much higher fee.
Correct answer: A competitor of the client has urged the consultant to drop the former
client in exchange for an engagement involving a much higher fee.
Score: 1 out of 1 Yes

Question 7
 The following are ways through which the consultant can establish an attitude of
helpfulness towards the client staff except
Response: Require employees to submit to him a written memo on matters they want to
be clarified about.
Correct answer: Require employees to submit to him a written memo on matters they
want to be clarified about.
Score: 1 out of 1 Yes

Question 8
The following pitfalls should be avoided by the consultant in identifying the problem in a
consultancy engagement, except
Response: Measuring the financial loss caused by the problem.
Correct answer: Measuring the financial loss caused by the problem.
Score: 1 out of 1 Yes

Question 9
The problem definition phase of the problem-solving process begins with the initial
recognition of a symptom pointing the problem and ends with the complete problem
description. Among the key facets of the problem description are the following except
Response: Responsibility of creating the problem.
Correct answer: Responsibility of creating the problem.
Score: 1 out of 1 Yes

Question 10
The objectives of an engagement program include the following except
Response: To provide a means of determining exactly how much and when to bill the
client.
Correct answer: To provide a means of determining exactly how much and when to bill
the client.
Score: 1 out of 1 Yes

Question 11
It is the extent of the needed response or solution of the problem.
Response: Scope of the Problem
Correct answer: Scope of the Problem
Score: 1 out of 1 Yes
Question 12
It focuses on the actual use of the implemented system by the intended users during
follow-up evaluation of implemented solution.
Response: Operational Review
Correct answer: Operational Review
Score: 1 out of 1 Yes

Question 13
How the client's organization is run can be sourced from the following, except
Response: Business plan
Correct answer: Business plan
Score: 1 out of 1 Yes

Question 14
It pertains to the usability of each solution alternative in the environment and the
persons for whom it is intended.
Response: Operational feasibility
Correct answer: Operational feasibility
Score: 1 out of 1 Yes

Question 15
In selecting the consulting staff, the following basic considerations should be taken into
account, except
Response: The short range plans for the consulting practice.
Correct answer: The short range plans for the consulting practice.
Score: 1 out of 1 Yes

Question 16
The following are the basic steps in the problem solving process:

1. Evaluating the engagement and post-engagement follow-up.

2. Data analysis and diagnosis.
3. Solution selection.
4. Problem identification and definition and desired outcome.
5. Identification of suitable sources of information and data-gathering.
6. Preparation and presentation of the report and recommended solution.
The order in which the above activities should be preferably followed is
Response: 4, 5, 2, 3, 6, 1
Correct answer: 4, 5, 2, 3, 6, 1
Score: 1 out of 1 Yes

Question 17
The following can generally conduct a post-implementation evaluation except
Response: Independent external audit team
Correct answer: Independent external audit team
Score: 1 out of 1 Yes

Question 18
Corporate objectives and expansion plans can be sourced from
Response: Corporate planning
Correct answer: Corporate planning
Score: 1 out of 1 Yes

Question 19
An analysis strategy whereby data, facts or items are sorted into different groups by
virtue of their features thereby leading to identification of the significance of the
information.
Response: Categorization
Correct answer: Categorization
Score: 1 out of 1 Yes

Question 20
The following are extrinsic factors that influence structure of teams and the way in
which they work, except
Response: Group motivation
Correct answer: Group motivation
Score: 1 out of 1