Site Nonconformity Management Procedure

CLIENT JOB UNIT
274219 00
PLANT LOCATION MEXICO

EL ENCINO - TOPOLOBAMPO NATURAL GAS SPC. 0000-ZA-E-09403
saimexicana, TRANSPORTATION SYSTEM
PROJECT / UNIT
Rev.
SITE NC MANAGEMENT PROCEDURE Sh. 1 of 11 0
SITE NC MANAGEMENT PROCEDURE
A Issued for Approval

Rev. Description Prepared Checked Approved Date
Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

This document is the property of Saipem Spa who will safeguard its rights according to the civil and penal provisions of the law.
CLIENT JOB UNIT
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PROJECT / UNIT
Rev.
TABLE OF CONTENTS
1 INTRODUCTION 3
1.1. Scope of work 3
1.2. Definitions 3
1.3. Abbreviations 3
1.3.1 Project Organization 3
1.3.2 Contractor’s Home Office Departments 4
2 WORK PROCESS AND RESPONSIBILITIES 4

2.1 Objectives and description of the work process 4
2.2 Responsibilities and organisation 5
3 WORKING METHODS 5
3.1 Identification (Costruction, Engineering, Material,
Trasportation) 5
3.2 Segregation 6
3.3 Classification and Solving 6
3.4 Informing 7
4 DOCUMENTATION 8
4.1 Description, verification and administration of the
documents produced 8
ATTACHMENT I: DISTRIBUTION TABLE 9
ATTACHMENT II: NONCONFORMITY REPORT 10
APPENDIX III: NONCONFORMITY REGISTER 11

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PROJECT / UNIT
Rev.
1 INTRODUCTION
1.1. Scope of work
This document defines methods and criteria to be followed by the Contractor personnel in
managing any non-conformity found on site regarding materials, equipment, installation or
construction works. Non-conformity refers to a non fulfilment of a specified requirement and in
particular departure or absence of one or more quality features that may requires a corrective
action.
1.2. Definitions
COMPANY: Transportadora de Gas Natural del Noroeste, TGNN
Contractor Saimexicana S.A. da C.V.
Contract Contract between COMPANY and CONTRACTOR with all Annex

and Attachments
Contractor Home Office Saimexicana office (Mexico City)
Subcontractor: means any persons, firm, partnership, corporation or combination

thereof to whom any part of the Works is subcontracted by the
Contractor in accordance with the terms of the Contract, and for
avoidance of doubt includes Vendors
Vendor/Supplier party which supplies equipment, materials and/or services as

specified by Contractor in the scope of supply
1.3. Abbreviations
1.3.1 Project Organization

CM Construction Manager
COM Commissioning Manager
DS Discipline Superintendent
FEM Field Engineering Manager
FCC Field Control Coordinator
FMMS Field Material Management Superintendent
FQM Field Quality Manager
FSE Field Specialist Engineer
PCL Project Construction Leader
PPL Project Process Leader
PSL Project Specialist Leader
PM Project Manager
PQM Project Quality Manager
PROC Project Procurement Manager
QCS Field Quality Control Supervisor

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SM Site Manager
TM Technical Manager
WI Welding Inspector
WS Warehouse Superintendent
1.3.2 Contractor’s Home Office Departments

APR Procurement & Contracting
ACQM Materials Purchasing
ACQS Services Purchasing & Subcontracting
ASF Expediting & Shipping
QCF Purchased Materials Quality Control
HSEQ Health, Safety, Environment & Quality
QUAL Quality
2 WORK PROCESS AND RESPONSIBILITIES
This document defines methods and criteria to be followed by the Contractor personnel in
managing any non-conformity (N.C.) found on site regarding materials, equipment, installation or
construction works.
A non-conformity could be caused by errors in construction, deficiency of materials, transport

damages, poor materials preservation, wrong installation, partial or total deficiency of testing and
inspection documents or their non-traceability and by other causes as workmanship, services
provided, etc.
Where this procedure is concerned, the deficiency that appears during the erection and that could
be repaired on site during erection shall not be considered as a non conformity. The relevant
remedial work shall be carried out in accordance with the normal practice and the approval
procedures (such as welding discontinuity). These discontinuities shall be recorded using the
check and inspection records.
This procedure does not deal with cases of material quantity received at site in “over or short”
quantity against the one indicated on the packing list or order, regarding which a different
procedure is issued.
This procedure applies to all executive projects involving construction and/or supervision activities
on site for which the Contractor is responsible.
Contractor shall inform the Company for any deficiency or planned repairs and Company will
approve or reject the proposed repairs solutions based on repair procedures approved by
Company before commencing the work and in accordance with the Contract and applicable
Company and International standards and specification.
2.1 Objectives and description of the work process
The objectives of work process are:

a) to avoid non-conforming materials and/or equipment being unintentionally used or accepted;
b) to ensure that non-conforming materials are managed following established procedures and
by authorised personnel;

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c) to ensure that the documentation necessary for documenting and solving non-conformity
problems is issued;
d) to ensure that the information is distributed to the departments concerned in order to eliminate
the causes of non-conformity and prevent their future recurrence.
The activities carried out to handle non-conformity are: identification, evaluation, segregation and
solution of non-conformity and administration of related documentation as described in following
sections.
2.2 Responsibilities and organisation
The FQM manages the administration of non-conformity using the “Site non-conformity Register”.
Working with the assistance of the FSE’s, action is taken to solve non-conformity on site by the
WS for non-conformity identified in the warehouse, by the DS for non-conformity identified during
erection and by the COM for non-conformity identified during the plant start-up activities.
They shall request the support and approval of the home office PSL’s/PPL’s and ACQM’s for the
cases specified in the following sections.
The resolutions of non-conformity shall be approved by the FEM and SM and by the PM if non-
conformities may have consequences on schedules and costs which cannot be recovered.
However, the Subcontractor shall perform tasks to close NCR’s so he is responsible for, under the
guidance of the DS or FQM.
3 WORKING METHODS
3.1 Identification (Construction, Engineering, Material, Transportation)
Personnel in the warehouse or in the field shall inform the DS or the FQM of suspected cases of
non-conformity and the material shall be suitably marked to prevent its use while awaiting
evaluation.
The relevant DS or FQM is responsible for establishing whether there is really a non-conformity on
the basis of the codes, drawings and applicable specifications, or of good working practice, with
the help of the relevant FSEs.
Once the finding of a non-conformity has been confirmed, the DS concerned shall ask to the FQM
the progressive NC number and than will fill in the related report (Attachment II) which will identify
precisely the item and the non-conformity filling all the information requested on form, leaving the
part for its solution blank for the time being. As a rule the report should contain the following
information:
- the name of the item
- the drawing number
- the procedure number
- the order number
- the supplier
- the type of material
- the phase in which the non-conformity was detected
- the date when the non-conformity was detected

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- a description of the non-conformity
- the number of pieces affected by the non-conformity
- the number of pieces of the same order and type investigated
- corrective actions
The FQM shall register the non-conformity report on the NC Register and distribute by E.mail to
the involved people accordingly to the distribution table..
The Nonconformity Report shall be signed by four hands:

 The person who originated the non conformity;
 Vendor(s) (if applicable);
 The Contractor; (SM)
 The Company.
The Company shall be informed for all Site Non-conformities and the Non-conformity reports shall
be distributed and signed by Company.
3.2 Segregation
Once the existence of a non-conformity has been confirmed, the DS concerned shall ensure that:
- the bulk material is marked as such, and is kept separate from other material, so
as to avoid its use as conforming material;
- itemised material is kept under control by means of the non conforming register
and its location by means of layout drawings.
- The Construction item under NC is clearly fiscally identified on construction site
3.3 Classification and Solving
There are four different possible lines of action. (CLASS: a, b, c, d mentioned below)
a) Repair using an approved procedure which obtains full compliance with the established
codes and specifications;
b) Repair which obtains full compliance using a new procedure or one which has not
previously been applied or that requires the approval of the DS concerned (the WI should
be involved when welding is required). In this case, the DS may also involve the relevant
Home Office PSL/PPL, ACQM and supplier. When necessary tests specified in the
applicable codes shall be carried out and documented.
Before the repair acceptance, the DS (or WI) shall confirm its satisfactory result and full
compliance to the established requirements;
c) Acceptance of certain deviations from the established specifications or codes: in this case
the course of action described in Corporate Snamprogetti procedure OPR.GC.XE.5005
regarding modifications to project documents is applied. The DS of the concerned
discipline shall explain the reason for accepting the "Non-conformity report" and he shall
obtain the approval of the PSL, PPL or ACQM before proceeding; in this case Concession
request will be raised to Company approval.
d) Scrapping, in this case the DS involved shall consider all the possible consequences on
the schedules and costs, informing the SM and, when necessary, the project positions
concerned, to evaluate and minimize the consequences.
In all site NC activities (solving, repairs, acceptance, scrapping, etc.) the Company or his
representative shall be involved for review and approve/reject decisions.

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in all Site NC activities (classes a, b, c, and d included) the Company or his representative shall be
involved for his participation for review/approval of site NC
Where situations are as described in sections c) and d), the solution adopted shall be approved by
the SM without impacting schedule and cost.
In cases of non-conformity that have consequences for scheduling and costs that cannot be
absorbed by the system, the PM shall be involved immediately.
Where necessary, the Subcontractor shall be asked to take corrective actions to eliminate the
causes of non-conformity and prevent their recurrence.
The Site NC issued by the Company will require the Contractor response/action and Corrective
action
The Contractor has the final responsibility to eliminate the NC, request the corrective actions and
to prevent the Site NC.
All the Corrective actions will be evaluated and carried out in accordance with the Contract and
applicable Company and International standards and specification.
3.4 Informing
Subcontractors or suppliers and the Company, are to be informed of the type of solution adopted
and of any corrective actions required, so that they can be carried out.
The DS (or WI) involved subsequently shall verify the suitability of the solution, ensuring that the
item in question is subjected to tests, checks and inspections that are no less severe than those
initially required.
The reference is the Corporate Saipem procedure OPR.GC.XE.5008 regarding any back-
charges to be requested from suppliers or claims against transport insurance.
The FQM checks, monitors and expedites implementation, completion and adequacy of non-
conformity disposition and shall initiate preliminary research into the causes of significant cases of
non-conformity in order to prevent their recurrences, subsequently sending the non-conformity
report and his evaluations to the home office QUAL, and ACQM departments.
The corrective actions on quality system, if necessary, will be evaluated and carried out in
accordance with Corporate Saipem procedure OPR.QL.XE.5005 “Corrective and preventive
actions of the quality system”.

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4 DOCUMENTATION
4.1 Description, verification and administration of the documents produced
When solving method of the non-conformity is clear, the DS (or WI) involved shall ensure that the
non-conformity report referred to in previous section is completed with all the information on the
solution and the corrective actions requested.
In those cases described in sections 3.3 a) and b), the report shall be signed by the DS (or WI)
concerned, while in the cases described in sections 3.3 c) and d) it shall be signed by the SM.
The FQM maintains the original of this report and, particularly where the course of action 3.3 c)
has been adopted, shall verify that all the positions concerned have been involved and the
necessary approval ,(including Concession request wherever required), has been obtained.
Copies of the report shall be sent to the positions shown in attachment I.
The FQM shall number and record the situation of non-conformity in the relevant register for
monitoring the implementation of the resolutions (attachment III). Documentation shall be
maintained as a record until provisional acceptance.
The NC report shall be reviewed and signed by the Company in all stages of NC (identification,
classification, corrective action, closing and acceptance).
5 DOCUMENTATION
 ATTACHMENT I : DISTRIBUTION TABLE
 ATTACHMENT II : NON CONFORMITY REPORT
 ATTACHMENT III : NON CONFORMITY REGISTER

CLIENT JOB UNIT
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PROJECT / UNIT
Rev.
ATTACHMENT I: DISTRIBUTION TABLE
SM CM COM FQM FEM DS FMMS PSL PQM ACQM PM PPL
1. Non-conformity A C V A C E (3) Z (2) (4) (3)

report for Z Z Z Z
Transportation and
materials
2. Non-conformity A C V A E (3) Z (4) (3)

report during Z Z Z
Construction works
3. Non-conformity A C E V A (3) Z (4) (3)
report during pre- Z Z Z
commissioning
4.Non-conformity Z Z Z E Z Z Z Z Z
register
A = APPROVAL
V = REVIEW
E = EXECUTION
C = COMMENTS
Z = TO BE INFORMED
* = IN AREAS OF RESPONSIBILITY
(2) IN CASES WHERE THERE ARE NON-CONFORMITY PROBLEMS WITH SUPPLIES, CONFIRMATION MUST BE
OBTAINED FROM ACQM VIA FAX OR TELEX BEFORE ISSUING A BACK-CHARGE REQUEST TO THE SUPPLIER. SEE
CORPORATE SNAMPROGETTI OPR.GC.XE.5008, BACK-CHARGE PROCEDURE FOR NON-CONFORMING ITEMS ON
SITE.
(3) IN NON-CONFORMITY CASES 3.3.b AND 3.3.c "ACCEPTANCE OF CERTAIN DEVIATIONS", APPROVAL OF PSL, PPL
OR ACQM MUST BE OBTAINED BEFORE PROCEEDING.
(4) IN CASES OF NON-CONFORMITY WHICH HAVE CONSEQUENCES ON COSTS AND SCHEDULES WHICH CANNOT BE
ABSORBED, THE PM MUST BE INVOLVED IMMEDIATELY.

CLIENT JOB UNIT
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PROJECT / UNIT
Rev.
ATTACHMENT II: NONCONFORMITY REPORT

NON CONFORMITY REPORT
Originator REFERENCES
Order/Contract No.: Order Position:
Name:
…………………………………………….
Position: Attachment (if any):
…………………………………………….
Open date: Supplier: Subcontractor:
…………………………………………….
NC Identification
Costruction □ Engineering □ □ Material Trasportation □ Class: a □ b□ c□ d□

Discipline: ELE □ SMAUT □ □ □CIV PIPING MECHANICAL □ PACKAGE □ □ PIPELINE
NON CONFORMITY CODE
NON CONFORMITY DESCRIPTION (by originator)
CORRECTIVE ACTION:
Approval of Corrective action

Supplier or Subcontractor Signature/date Contractor Signature/ Date: Company Signature/ Date:
CORRECTIVE ACTION(S) CONTROL AND REINSPECTION RECORD REFERENCE

NC positive closing Record reference if any:
NC closing acceptance
Supplier or Subcontractor Signature/date Contractor Signature/ Date: Company Signature/ Date:
COST/CONSTRUCTION MANHOURS
See report attached if any :

Home Office Review Signature& Date:

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APPENDIX III: NONCONFORMITY REGISTER
NON CONFORMITY REGISTER
NC Issue Date SITE/UNIT Discipline Class Identification Brief Detail of Non Conformity Brief Detail of Company Close Out cost Remarks
Report ELE- (a,b,c,d) (Construction, Corrective Action Approval Date impact
N° SMAUT Engineering, Required
CIV- Material, (Yes-No)
PIPING-
Transportation
MECHANICAL
PIPELINE
PACKAGE


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CLIENT JOB UNIT

PLANT LOCATION MEXICO

SITE NC MANAGEMENT PROCEDURE

A Issued for Approval

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

2 WORK PROCESS AND RESPONSIBILITIES 4

ATTACHMENT I: DISTRIBUTION TABLE 9

ATTACHMENT II: NONCONFORMITY REPORT 10

APPENDIX III: NONCONFORMITY REGISTER 11

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

1.1. Scope of work

Contractor Saimexicana S.A. da C.V.

Contract Contract between COMPANY and CONTRACTOR with all Annex

Contractor Home Office Saimexicana office (Mexico City)

Subcontractor: means any persons, firm, partnership, corporation or combination

Vendor/Supplier party which supplies equipment, materials and/or services as

1.3.1 Project Organization

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

1.3.2 Contractor’s Home Office Departments

2 WORK PROCESS AND RESPONSIBILITIES

A non-conformity could be caused by errors in construction, deficiency of materials, transport

2.1 Objectives and description of the work process

The objectives of work process are:

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

2.2 Responsibilities and organisation

3.1 Identification (Construction, Engineering, Material, Transportation)

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

The Nonconformity Report shall be signed by four hands:

3.3 Classification and Solving

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

4.1 Description, verification and administration of the documents produced

Copies of the report shall be sent to the positions shown in attachment I.

 ATTACHMENT I : DISTRIBUTION TABLE

 ATTACHMENT II : NON CONFORMITY REPORT

 ATTACHMENT III : NON CONFORMITY REGISTER

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

ATTACHMENT I: DISTRIBUTION TABLE

SM CM COM FQM FEM DS FMMS PSL PQM ACQM PM PPL

1. Non-conformity A C V A C E (3) Z (2) (4) (3)

2. Non-conformity A C V A E (3) Z (4) (3)

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

ATTACHMENT II: NONCONFORMITY REPORT

Costruction □ Engineering □ □ Material Trasportation □ Class: a □ b□ c□ d□

NON CONFORMITY CODE

NON CONFORMITY DESCRIPTION (by originator)

Approval of Corrective action

CORRECTIVE ACTION(S) CONTROL AND REINSPECTION RECORD REFERENCE

See report attached if any :

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc

PLANT LOCATION MEXICO

APPENDIX III: NONCONFORMITY REGISTER

NON CONFORMITY REGISTER

Data file:000-ZA-E-09403-SITE NC mngmt procedure.doc