Level-3 3 Level-4 4 Columns Rows Strategy and Commit, Infrastructure Lifecycle Marketing & Offer Management, Service Management and Product Lifecycle Management Development & Management, Resource Development & Management and Supply Chain Development & Management
Operations Support & Readiness, Fulfilment, Customer Relationship Management, Service
Assurance and Billing Management & Operations, Resource Management & Operations and Supplier/Partner Relationship Management. ID _Level Model _Type Process _Reference Point L0/B/01 0 Boundary Customer L0/A/02 0 Major process areas Strategy, Infrastructure, and Product L0/A/03 0 Major process areas Operations L0/B/04 0 Boundary Suppliers/Partner L0/A/05 0 Major process areas Enterprise Management L0/B/06 0 Boundary Shareholder, Employees and other stakeholders L0/F/07 0 View of functionality Market, Product, and Customer L0/F/08 0 View of functionality Service L0/F/09 0 View of functionality Resource (Application, Computing, and Network) L0/F/10 0 View of functionality Supplier/Partner _ID _Level Model _Type Process _Reference Point L1/E/01 1 End2End Strategy & Commit L1/E/02 1 End2End Infrastructure Lifecycle Management L1/E/03 1 End2End Product Lifecycle Management L1/E/04 1 End2End Operations Support & Readiness L1/E/05 1 End2End Compliance L1/E/06 1 End2End Assurance L1/E/07 1 End2End Billing & Revenue Management L1/B/08 1 Back-Office Marketing & Offer Management L1/B/09 1 Back-Office Service Development & Management L1/B/10 1 Back-Office Resource Development & Management L1/B/11 1 Back-Office Supply Chain Development Management L1/B/12 1 Back-Office Customer Relationship Management L1/B/13 1 Back-Office Service Management & Operations L1/B/14 1 Back-Office Resource Management & Operations L1/B/15 1 Back-Office Supplier/Partner Relationship Management L1/B/16 1 Back-Office Strategic & Enterprise Planning L1/B/17 1 Back-Office Knowledge & Research Management L1/B/18 1 Back-Office Enterprise effectiveness Management L1/B/19 1 Back-Office Financial & Asset Management L1/B/20 1 Back-Office Enterprise Risk Management L1/B/21 1 Back-Office Human Resources Management L1/B/22 1 Back-Office Stakeholder & External Relation Management L1/B/23 1 Back-Office Enterprise Management View _Core Focus _Parent Reference _Parent ID Leadership Strategy, Infrastructure, and Product L0/A/02 Production Strategy, Infrastructure, and Product L0/A/02 Production Strategy, Infrastructure, and Product L0/A/02 Enablement Operations L0/A/03 Operational Customer Operations L0/A/03 Operational Customer Operations L0/A/03 Operational Customer Operations L0/A/03 Market & Offering Market, Product, and Customer L0/F/07 Service Service L0/F/08 Resource Resource (Application, Computing, and Network) L0/F/09 Solutions Provider Supplier/Partner L0/F/10 Market Market, Product, and Customer L0/F/07 Service Service L0/F/08 Resource Resource (Application, Computing, and Network) L0/F/09 Solutions Provider Supplier/Partner L0/F/10 Leadership Enterprise Management L0/A/05 Management Enterprise Management L0/A/05 Management Enterprise Management L0/A/05 Controlling Enterprise Management L0/A/05 Controlling Enterprise Management L0/A/05 Controlling Enterprise Management L0/A/05 Controlling Enterprise Management L0/A/05 Deployment Enterprise Management L0/A/05 _Hierarchy ID L1/E/01-L0/A/02 L1/E/02-L0/A/02 L1/E/03-L0/A/02 L1/E/04-L0/A/03 L1/E/05-L0/A/03 L1/E/06-L0/A/03 L1/E/07-L0/A/03 L1/B/08-L0/F/07 L1/B/09-L0/F/08 L1/B/10-L0/F/09 L1/B/11-L0/F/10 L1/B/12-L0/F/07 L1/B/13-L0/F/08 L1/B/14-L0/F/09 L1/B/15-L0/F/10 L1/B/16-L0/A/05 L1/B/17-L0/A/05 L1/B/18-L0/A/05 L1/B/19-L0/A/05 L1/B/20-L0/A/05 L1/B/21-L0/A/05 L1/B/22-L0/A/05 L1/B/23-L0/A/05