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Attrition: The gradual reduction of the size of a work force that occurs when personnel lost
through retirement or resignation are not replaced
Baby Boomers: A baby boomer is someone who was born during the period of increased
birth rates when economic prosperity arose in many countries following World War II. In the
United States, the term is commonly used to refer to the generation which demographic
popularizers have identified with birth years from the span 1946 to 1964.
Bargaining Zone: In any negotiation, the maximum amount that a buyer will pay for a good,
service, or other legal entitlement is called his "reservation point" or, if the deal being
negotiated is a monetary transaction, his "reservation price" (RP). The minimum amount that
a seller would accept for that item is her RP If the buyer's RP is higher than the seller's, the
distance between the two points is called the "bargaining zone.
Barriers of Communication:
Behavior Modeling: A training technique in which trainees are first shown good
management techniques in a film and then asked to play roles in a simulated situation,
and are then given feedback and praise by their supervisor.
Bench Marking: A job that is used to anchor the employer’s pay scale and around
which other jobs are arranged in order of relative worth.
Blue Mooning: The term blue mooning is defined as having an alternative for your job
when you are working in the current organisation
Brain Storming: An idea generation process that specifically encourages any and all
alternatives, while withholding any criticism of those alternatives.
Career Anchors: Pivots around which a person’s career swings; require self-awareness
of talents and abilities, motives and needs, and attitudes and values. A concern or value
that you will not give up if a (career) choice has to be made.
Carrot & Stick Approach: Reward or punishment offered in order to get people to do
a certain task
EEO: (Equal Employment Opportunity) Where all personnel activities are conducted
so as to assure equal access in all phases of the employment process. Employment
decisions are based solely on the individual merit and fitness of applicants and
employees related to specific jobs, without regard to race, color, religion, sex, age,
national origin, handicapping conditions, marital status or criminal record
Exit Management: The term exit management is defined as anticipating the needs of
people in the organisation
Flexi – Time working : Employees work during a common core time period each day
but have discretion in forming their total workday from a flexible set of hours outside
the core.
Gain sharing Plans: An incentive plan that engages employees in a common effort to
achieve productivity objectives and share the gains.
Generation X: The term Generation X is now popularly associated with the people
born between the early to mid-1960s and the early 1980s, although this is disputed.
Generation X has also been described as a generation consisting of those people whose
teen years were touched by the 1980s, although many who are considered part of this
genration had their teenage years stretching into the 1990s.
Glass Ceiling Effect: Glass ceiling effects implies that gender (or other) disadvantages
are stronger at the top of the hierarchy than at lower levels and that these disadvantages
become worse later in a person's career
Golden Offering:
Halo Effect: Drawing a general impression about an individual on the basis of a single
characteristics
Hiring Freeze: Freezing all classified, administrative and bargaining units refers to
employment actions. All current openings are frozen except those where an offer has
been tendered.
In basket: The term in basket can be defined as the decision making technique in
which the real time situations are given to analyse, the ability to take decisions
according to the given situation
Job Enrichment: Redesigning jobs in a way that increases the opportunities for the
worker to experience feelings of responsibility, achievement, growth, and recognition.
Knowledge Management: A process of organizing and distributing an organization’s
collective wisdom so the right information gets to the right people at the right time.
Layoff: A situation in which there is a temporary shortage of work and employees are
told there is no work for them but that management intends to recall them but when
work is again available.
MBWA: (Management By Walking Around) Managers getting away from their desks
and starting to talk to individual employees. The idea is that they should learn about
problems and concerns at first hand. At the same time they should teach employees new
methods to manage particular problems. The communication goes both ways.
McGregor’s Hot Stove Approach: McGregor’s rule for corrective action. Corrective
action should be immediate, impartial, and consistent with a warn¬ing like the results
of touching a red hot stove.
OSHA: (Occupational Safety and Health Administration) the agency created within the
department of labor to set safety and health standards for almost all workers in the
country (United States).
Presenteeism: Employees, who are at the worksite regularly, but for a variety of
reasons, are not producing as they should.
P-CMM: The People Capability Maturity Model (People CMM) is a framework that
helps organizations successfully address their critical people issues.
The People CMM helps organizations characterize the maturity of their workforce
practices, establish a program of continuous workforce development, set priorities for
improvement actions, integrate workforce development with process improvement, and
establish a culture of excellence
Reality shock: Results of a period that may occur at the initial career entry when the
new employee’s high job expectations confront the reality of a boring, unchallenging
job.
Role play: A training technique in which trainees act out parts in a realistic
management situation.
Sabbatical: Leave granted to an employee (university teacher) for study and travel.
Sexual Harassment: Unwelcome advances, requests for sexual favors, and other
verbal or physical conduct of a sexual nature.
Social Security : Federal program that provides three types of benefits: retirement
income at the age of 62 and thereafter; survivor’s or death benefits payable to the
employee’s dependents regardless of age at time of death; and disability benefits
payable to disabled employees and their dependents. These benefits are payable only if
the employee is insured under the Social Security Act.
Sons of the Soil:
Stereotype: Judging someone on the basis of one’s perception of the group to which
that person belongs.
Succession Planning: The process through which senior-level openings are planned for
and eventually filled.
Theory X: The assumption that employees dislike work, are lazy, dislike
responsibility, and must be corrected to perform.
Theory Y: The assumption that employees like work, are creative, seek responsibility,
and can exercise self-direction.
Type B behavior: Rarely harried by the desire to obtain a wildly increasing number of
things or participate in endless growing series of events in an ever-decreasing amount
of time.
Wild Cat Strike: An unauthorized strike occurring during the term of a contact.
Group Discussions
17. Labour legislations are not amended to tackle present day crisis.