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Deployment Guide
7/31/2012
MailGatewayDeploymentGuide-V1.9.docx
Proxmox Server Solutions GmbH
Kohlgasse 51/10 A-1050 Vienna office@proxmox.com www.proxmox.com
Proxmox Server Solutions GmbH reserves the right to make changes to this document
and to the products described herein without notice. Before installing and using the
software, please review the latest version of this document, which is available from
http://www.proxmox.com.
NOTE: All prices are one year subscription licenses. After expiration, Email flow continues
but Spam- and AV checks are not working anymore (Exception: ClamAV will continue
working).
All other product or company names different from Proxmox may be trademarks or
registered trademarks of their owners.
Copyright © 2012 Proxmox Server Solutions GmbH. All rights reserved. No part of this
publication may be reproduced, photocopied, stored in a retrieval system, or transmitted
without the express prior written consent of Proxmox.
Table of Contents
1 Introduction .................................................................................................... 4
2 Proxmox Mail Gateway Integration ..................................................................... 5
2.1 E-mail system without Proxmox Mail Gateway ................................................ 5
2.2 E-mail system with Proxmox Mail Gateway .................................................... 5
2.3 Proxmox Mail Gateway in the Intranet........................................................... 7
2.3.1 Default port settings ............................................................................ 7
2.3.2 Alternative port settings (e.g. for MS Exchange) ..................................... 7
2.4 Proxmox Mail Gateway in DMZ (demilitarized zone) ........................................ 9
2.5 Proxmox Mail Gateway with multiple e-mail server and e-mail domains ............10
3 Performance Tuning ........................................................................................11
3.1 Hardware benchmarks ...............................................................................11
3.2 Backup MX ...............................................................................................11
3.3 Blocking Emails on SMTP level ....................................................................11
3.3.1 Greylisting.........................................................................................12
3.3.2 Sender Policy Framework – SPF ...........................................................12
3.3.3 Real time Blacklists (RBL)....................................................................13
3.3.5 Receiver Verification ...........................................................................14
3.3.5.1 Proxmox Mail Gateway Solutions ....................................................14
3.3.5.2 Enabling Verify Receivers ..............................................................15
3.3.5.2.1 Settings for MS Exchange 2003 SP2 .............................................16
3.3.5.2.2 Settings for MS Exchange 2007 SP1 (and higher version) ...............19
4 Rule System ...................................................................................................20
4.1 Default Rules ............................................................................................22
4.1.1 Blacklist ............................................................................................22
4.1.2 Block Viruses .....................................................................................22
4.1.3 Virus Alert .........................................................................................23
4.1.4 Block Dangerous Files .........................................................................23
4.1.5 Modify Header ...................................................................................24
4.1.6 Whitelist ...........................................................................................24
4.1.7 Quarantine/Mark Spam (Level 3) .........................................................25
4.2 Custom Rules............................................................................................27
4.2.1 Enable Spam quarantine for just a selection of users ..............................27
4.2.2 Enable Spam quarantine for existing LDAP users ....................................27
4.2.3 Block Spam e-mails with a score higher 10 ............................................29
4.2.4 BCC object – An simple archive solution ................................................29
4.2.5 Block Video and Audio Attachments ......................................................29
4.2.6 Add Admin Notification to Rules ...........................................................30
4.2.7 Block Video and Audio Attachments for LDAP Groups ..............................31
5 Proxmox Mail Gateway HA Cluster – High availability ...........................................32
5.1 Load Balancing with MX Records..................................................................33
5.2 Multiple Address Records ............................................................................34
5.3 Using third party Firewall features ...............................................................34
6 Hardware selection and Virtualization ................................................................35
6.1 Physical Hardware .....................................................................................35
6.2 Proxmox VE ..............................................................................................35
6.3 VMware™ .................................................................................................35
7 Troubleshooting and technical support ...............................................................36
8 Table of figures ...............................................................................................37
9 Appendix .......................................................................................................38
1 Introduction
The huge amount of e-mail traffic is a challenge for every e-mail environment. The daily
e-mail routine brings along some major problems, this includes: performance, reliability,
regulation under public law and e-mail threads like viruses or phishing attacks.
E-mail is an essential service for any organization, and professionally managed e-mail
improves organizational workflow and customer satisfaction. A missed e-mail could mean
a lost opportunity, or it could cause a public-relations problem that no organization would
want.
When an e-mail arrives at the Proxmox Mail Gateway, it is analyzed and forwarded to
your e-mail server which is responsible for sending the e-mail to the receiver. If the e-
mail server is not working, Proxmox Mail Gateway temporarily stores the message in the
e-mail queue for later transfer. The process works similar for outgoing e-mails.
This document covers samples and deployment information how to integrate and
customize Proxmox in your e-mail environment.
Note: See also the Proxmox Mail Gateway Administration Guide for a detailed product
description.
In a sample configuration, your e-mail traffic (SMTP) arrives on the firewall and will be
forwarded directly to your e-mail server.
Proxmox Mail Gateway can process incoming AND outgoing SMTP traffic by using
different ports. One port is assigned to incoming, one port for outgoing e-mails.
With the integrated Proxmox Mail Gateway system all your e-mail traffic is forwarded to
the Proxmox Mail Gateway which filters the whole e-mail traffic and removes unwanted
e-mails. You can manage incoming and outgoing e-mail traffic.
Many mail filter solutions do not scan outgoing mails. Opposed to that Proxmox Mail
Gateway is designed to scan both incoming and outgoing mails. This has two major
advantages:
1. Proxmox Mail Gateway is able to detect viruses sent from an internal host. I many
countries you are liable for not sending viruses to other people. Proxmox Mail
Gateway outgoing e-mail scanning feature is an additional protection to avoid
that.
2. Proxmox Mail Gateway can gather statistics about outgoing e-mails too. Statistics
about incoming e-mails looks nice, but they are quite useless. Consider two users,
user-1 receives 10 mails from news portals and wrote 1 mail to a person you
never heard from. While user-2 receiver 5 mails from a customer and sent 5 mails
back. Which user do you consider more active? I am sure its user-2, because he
communicates with your customers. Proxmox Mail Gateway advanced address
statistics can show you this important information. Solution which does not scan
outgoing mail can’t do that.
Outgoing Mails:
Configure your mail server to send all e-mails to the Proxmox Mail Gateway, port 26.
Note: Proxmox Mail Gateway receives the outgoing e-mails on port 26, so Proxmox Mail
Gateway knows its internal trusted e-mail. After processing, Proxmox Mail Gateway
sends the e-mails to Internet, using standard port 25.
To receive e-mails you have to do port forwarding at your Firewall. So that you’re
external IP and port 25 shows to the Proxmox Mail Gateway IP and port 26.
With MS Exchange you should not use port 26 for outgoing so you have to switch these
two values (25 and 26). In the end you have to use port 25 for outgoing and port 26 for
incoming mails.
Note: you need for each e-mail domain an appropriate license, otherwise it will not
work!
3 Performance Tuning
3.1 Hardware benchmarks
Please use the command line tool “proxperf” to get an overview about your hardware and
DNS performance.
root@proxmox:~# proxperf
CPU BOGOMIPS: 4266.81
REGEX/SECOND: 507952
HD SIZE: 30.98 GB (/dev/vda2)
BUFFERED READS: 87.32 MB/sec
AVERAGE SEEK TIME: 0.47 ms
FSYNCS/SECOND: 2902.06
DNS EXT: 44.18 ms
DNS INT: 3.70 ms (maurer-it.com)
DNSBL: 44.23 ms (black.rbl.commtouch.local)
root@proxmox:~#
Please compare your results against this reference. If you get lower results please
analyze your hardware and DNS setup – for comments email your results to
support@proxmox.com.
3.2 Backup MX
Using your ISPs e-mail server is not a good idea, because many ISPs do not use
advanced spam prevention techniques. And spammers know this and they use your ISP
backup MX to work around your Proxmox Mail Gateway spam filtering.
Additionally, you can never benefit of blocking spam messages on SMTP level.
If you want to exclude some senders or receivers from getting blocked on the SMTP
level, just enter them in the Mail proxy whitelist.
3.3.1 Greylisting
Typically, a server that utilizes Greylisting will record the following three pieces of
information (referred to as triplet) for all incoming e-mail.
The client is checked against the mail server's internal whitelists (if any) first. Then, if
the triplet has never been seen before, it is greylisted for a period of time (how much
time is dependent on the server configuration). The e-mail is rejected with a temporary
error. The assumption is that since temporary failures are built into the RFC
specifications for e-mail delivery, a legitimate server will attempt to connect again later
on to deliver the e-mail.
Greylisting is effective because many mass e-mail tools utilized by spammers are not set
up to handle temporary failures (or any failures for that matter) so the Spam is never
received.
This feature can reduce e-mail traffic up to 50%. Greylisted e-mails never reach your
mail server and your mail server will stop sending useless "Non Delivery Reports" to
spammers, filling up the queue.
Please make sure, that you deploy a valid SPF record for your mail domain.
Note: see http://www.openspf.org for setting up a SPF for your mail domain.
Reduced traffic, up to 90 %
Your internal e-mail server is now working for you again
Reduced load on your scanners, 90 % less e-mails to analyze for spam and
viruses
Good performance and costs
You can enable this option on the admin interface (Configuration/Mail Proxy/Options)
We recommend selecting “yes (450)”. 450 means, that in the case of a short downtime
of your internal mail server no messages are lost.
Note: Your internal e-mail server has to be reconfigured to reject unknown user.
Proxmox Mail Gateway is doing a short query to the internal e-mail server to check if the
user is valid. For settings on Exchange 2003 SP2, see chapter 3.3.5.2.1 Settings for MS
Exchange 2003 SP2
Now you can enable Recipient Filtering on the Anti-Spam agent, please use the MS
Exchange Management Console.
4 Rule System
The object-oriented rule system enables custom rules for your domains. It’s an easy but
very powerful way to define filter rules by user, domains, time frame, content type and
resulting action.
Who - object
For TO and/or FROM Category
Example: Mail object - Who is the sender or receiver of the e-mail?
When - object
Example: When is the e-mail received by Proxmox Mail Gateway?
What - object
Example: Does the e-mail contain spam?
Action - object
Example: Mark e-mail with "SPAM:" in the subject.
Every rule has got 5 categories (FROM, TO, WHEN, WHAT, ACTION) which can contain
several objects. For example enable Archive Solutions with BCC Object (Blind carbon
copy, recipients not visible in the "To" field) to Mailbox or to a Public Folder
FROM: Anybody
TO: Anybody
WHEN: Always
WHAT: Mail
ACTION: BCC to Publicfolder
In most of the countries worldwide a company has to forward all e-mails to their
employees this includes spam e-mails as well.
FROM: Anybody
TO: Anybody
WHEN: Always
WHAT: Spam
ACTION: Quarantine
With this kind of setup the receiver gets detailed Information about the Spam e-mails.
Quarantine can be enabled just for existing LDAP groups or via BCC to Public Folders or
Mailboxes.
Spamming is unsolicited commercial e-mail. Because of the very low cost of sending e-
mail, spammers can send hundreds of millions of e-mail messages each day over an
inexpensive internet connection. Hundreds of active spammers sending this volume of
mail results in information overload for many computer users who receive tens or even
hundreds of junk messages each day.
E-mail worms use e-mail as a way of replicating themselves into vulnerable computers.
The combination of spam and worm programs results in users receiving a constant
drizzle of junk e-mail, which reduces the usefulness of e-mail as a practical tool.
FROM: Anybody
TO: Anybody
WHEN: Always
WHAT: Virus
ACTION: Block (or Quarantine)
Options range from simple spam and virus filter setups to sophisticated, highly
customized configurations blocking certain types of e-mails and generating notifications.
4.1.6 Whitelist
This rule accepts all emails received from the senders listed in the “Whitelist”. The
“Whitelist” can contain several items.
(Please note, the term “Whitelist” is widely used in industry and it’s not meant as racist.)
© 31.07.2012 Proxmox Server Solutions GmbH 24 38
Proxmox Server Solutions GmbH
Kohlgasse 51/10 A-1050 Vienna office@proxmox.com www.proxmox.com
1. Create a new WHO object; give a name like “Quarantine Users” and add the users
or domains to this object
2. Use the existing (inactive) rule “Spam Quarantine” and set higher priority than the
“Mark Spam” rule (e.g. 81)
3. Add the WHO object “Quarantine Users”
4. Activate the rule
1. Create a new WHO object; give a name like “Existing LDAP address” and add the
LDAP group “Existing LDAP address”
2. Use the existing (inactive) rule “Spam Quarantine” and set higher priority than the
“Mark Spam” rule (e.g. 81)
3. Add the WHO object “Existing LDAP address”
4. Activate the rule
1. Create an Action Object: “Add BCC Object”, name it “BCC to Archive Public folder
or Mailbox”
2. Under “Receiver”, type the e-mail address of the public folder/Mailbox
3. Click on an already existing rule or create a new one
4. Add Action Object “BCC to Archive Public folder or Mailbox” to the rule
Most people like sending joke videos and audio files via e-mail – this grows up your users
mailboxes. On the other side, you do not want to block these funny things for everybody.
We assume you have a MS ADS group called “Staff” (including all your active users)
Note: Removed attachments from e-mails are replaced with a text file.
Figure 4-14 Block video and Audio attachment for LDAP group “Staff”
The Proxmox Mail Gateway HA Cluster consists of a master and several nodes (minimum
one maser and one node). Configuration is done on the master. Configuration and data is
synchronized to all cluster nodes over a VPN tunnel. This provides the following
advantages:
Proxmox Mail Gateway uses a unique application level clustering scheme, which provides
extremely good performance. Special considerations where taken to make management
as easy as possible. Complete Cluster setup is done within minutes, and nodes
automatically reintegrate after temporary failures without any operator interaction.
Figure 5-1 Proxmox Mail Gateway HA Cluster with load balanced MX records
Hard disks SAS Disk (15.000rpm) or SSD, Hardware Raid with battery backup and
write cache enabled
CPU Two physical CPU with a lot of cores (e.g. Intel Xeon)
RAM 4 GB ECC
6.2 Proxmox VE
The Proxmox Mail Gateway is available as a certified Virtual Appliance for Proxmox VE.
6.3 VMware™
Proxmox Mail Gateway 3 ISO installer includes vmware tools by default. Just install from
ISO.
All information:
http://www.proxmox.com
8 Table of figures
Figure 2-1 System without Proxmox Mail Gateway ............................................ 5
Figure 2-2 Incoming e-mail with Proxmox Mail Gateway................................... 5
Figure 2-3 Outgoing with Proxmox Mail Gateway .............................................. 6
Figure 2-4 Incoming default port settings (port 25) .......................................... 7
Figure 2-5 Outgoing default port settings (port 26) .......................................... 7
Figure 2-6 Incoming alternative port settings (port 26) .................................... 8
Figure 2-7 Outgoing alternative port settings (port 25) .................................... 8
Figure 2-8 Proxmox Mail Gateway in DMZ ......................................................... 9
Figure 2-9 Multiple e-mail servers ....................................................................10
Figure 3-2 Mail proxy whitelist .........................................................................12
Figure 3-3 Enable RBL checks ...........................................................................13
Figure 3-5 Enable Verify Receivers ...................................................................15
Figure 3-6 Exchange 2003: Filter recipients 1 ..................................................16
Figure 3-7 Exchange 2003: Filter recipients 2 ..................................................17
Figure 3-8 Exchange 2003: Filter recipients 3 ..................................................18
Figure 3-9 Exchange 2003: Filter recipients 4 ..................................................18
Figure 3-10 MS Exchange 2007 SP1: Install Anti-Spam agent ..........................19
Figure 3-11 MS Exchange 2007 SP1: Filter recipients 1 ....................................19
Figure 3-12 MS Exchange 2007 SP1: Filter recipients 2 ....................................20
Figure 4-1 Rule: Blacklist..................................................................................22
Figure 4-1 Who Object: Blacklist ......................................................................22
Figure 4-1 Rule: Block Viruses ..........................................................................23
Figure 4-2 Rule: Virus Alert ..............................................................................23
Figure 4-3 Rule: Block Dangerous Files ............................................................24
Figure 4-3 Rule: Modify Header ........................................................................24
Figure 4-1 Rule: Whitelist .................................................................................25
Figure 4-1 Who Object: Whitelist ......................................................................25
Figure 4-4 Rule: Quarantine/Mark Spam (Level 3) ...........................................26
Figure 4-6 Enable Spam quarantine for just a selection of users ......................27
Figure 4-7 Create WHO object “Existing LDAP address” ...................................28
Figure 4-8 Enable Spam quarantine for existing LDAP addresses .....................28
Figure 4-16 Activate “Block Spam (Level 10)” ..................................................29
Figure 4-18 Block video and Audio attachment for LDAP group “Staff” ............31
Figure 5-1 Proxmox Mail Gateway HA Cluster with load balanced MX records ..32
Figure 5-2 Load balancing via MX Records........................................................33
Figure 5-3 Load balancing Multiple Address Records ........................................34
9 Appendix
Reference document: Mail Gateway AdminGuide
You can download the latest version from www.proxmox.com
- End of document -