INFORMATION TECHNOLOGY MANAGER

Reports to: Director of General Affairs

Roles and Responsibilities

 Provide technical support and lead a team of technicians in the development and
maintenance of an Information Technology system to support the business applications
and IT communications requirements of MCA-Morocco.
 Manage the implementation of an IT Infrastructure and develop a team to support and
extend the system.
 Oversee the implementation of a business application system to support the financial
management, procurement, project management, document management,
communication, and reporting requirements of the office.
 Act as a working technical Lead in the formulation and implementation of MCA-
Morocco’s MIS system and develop policies and strategies to ensure that MCA-Morocco
has a secure and stable information technology network and systems.
 Assist in the development and implementation of a MIS policy and controls.
 Lead the development and implementation of MIS-based functional requirements and
manage assigned MIS projects to ensure optimal alignment of the MIS infrastructure with
current and future needs.
 Hire, manage, motivate and develop IT staff to ensure that they are well equipped for
current and future systems challenges.
 Manage procurement efforts for systems and services, to include required definitions,
procurement evaluations, and vendor coordination.
 Ensure integrity of MCA-Morocco’s computerized systems and the security measures
over the network infrastructure and data stores.
 Monitor systems and IT infrastructure and develop management metrics for the
continuous improvement of the computing environment.
 Develop and update relevant system documentation, which may include: the business
continuity plan, data back-up plan, disaster recovery plan, project schedules, IT
infrastructure and training plans.
 Develop and update the IT annual budget and work plans.
 Coordinate MCA-Morocco’s website content development.
 Perform system administration and engineering tasks, as needed, in support of the IT
Team.
 Develop and manage a system to organize and retain compact records across divisions of
MCA-Morocco.
 Perform any other duties as may be assigned.

Qualifications and Experience

 University degree in Computer Science or Information Systems or Information
Technology or other related field.
 Approximately 10 or more years of progressively responsible experience in planning,
design, development, implementation and maintenance of computer information systems,
 including websites, web-based applications, database design and administration, LAN
and WAN design and management, and project management.
 Experience in records management.
 Effective analytical skills.
 Experience managing staff and contractor resources.
 Experience with cloud-based technology (i.e. Google Applications) preferred.
 Experience with the engineering, design and management of data center infrastructure
(power, cooling, etc.), network infrastructure (Cisco switches and routers), firewall
administration, backup systems, Storage, servers, Anti-Virus, Windows Desktop OS, and
Microsoft Office.
 Experience with Business Automation Applications (i.e. SAP), and Microsoft Databases
(SQL Server) preferred.
 Ability to work with minimal supervision and ability to work as part of a team.
 Excellent written and verbal communication skills in French. Communication skills in
English a plus.