sunnyarts@rinconart.
com
TECHNICAL SKILLS
 MS Office
 Adobe Photoshop
 Adobe Captivate
 Articulate Storyline
 Type 80 WPM
 Technical writing
COMPETENCIES
 Project Management
 Research and Analysis  Customer Service Specialist II, Bilingual
 Multimedia/Web  Department of Labor and Industries - 12/16 to 08/07
Design
 Graphics/Communica
tions
 Instruction/Curriculum
development
 Instructional
Design/eLearning
 Translation
LANGUAGE
 Spanish 100%
 French 25%  Instructional and Administrative Staff Assistant, Brost Law - 11/15 to 05/16
CERTIFICATIONS AND
AWARDS
 California Real Estate
License from 2013 to
2015
 Wedding and Event
Designer Certificate
from The Wedding
Planning Institute from
2010 to 2015
 American Council on
the Teaching of
Foreign Languages –
Advanced High - 2012
Instructional Design Graduate Portfolio
PROFILE
10+ years’ experience in design, technology, instruction, art, project
management, marketing, and translation. I am committed to excellent customer
service and work with the highest standards of integrity and professionalism. I
have a Master’s degree in Instructional Science and Technology from California
Monterey Bay, and a passion for graphics, technology, instruction, and
education. I am also an artist and my art has been published by others.
PROFESSIONAL EXPERIENCE
 Resolve injured worker’s claim inquiries, educate L&I’s customers about their
rights and responsibilities
 Translate and edit injured worker’s legal correspondence into/from Spanish
 Provide excellent customer service with high level of confidentiality
 Utilize internal systems for problem solving and effective communication
 Maintain accurate records on database
Web Content Spanish Translator
Institute for Humane Education - 03/16 to 05/17
 Utilize my learner-centered knowledge and skills to effectively interpret and
translate curriculum content for their graduate programs to reflect adequate
and cultural equivalent meaning for Spanish speaking students.
 Review and edit instructional materials for the production of training solutions
 Interview potential clients for legal services, manage confidential data
 Utilize project management skills to manage the design, development, and
production of training solutions
Enrollment Advisor, Ashford University - 07/13 to 08/15
 Interview and counsel prospect students regarding academic degrees,
enrollment requirements, policies, and financial aid options
 Provide instruction to new students on how to navigate their student portal and
online classroom
 Utilized the university’s proprietary LMS system to manage student’s
assignments and attendance for the duration of the first course to ensure
successful completion
 Provide excellent customer service to prospective, current and alumni students
of all ages and backgrounds, at different stages in their academic and
professional development, from all over the United States.
MS IN INSTRUCTIONAL Rinconart Studio and Gallery – Owner and Artist 12/13 to 12/14
SCIENCE AND  Utilize project management skills to feature my work and 25+ renown Northern
TECHNOLOGY California Artists (painting, photography, sculpture, mixed media)
 Manage and update the gallery’s website, marketing, and public relations
During my 2 year  Provide art instruction to children and adults, organize art events
education included
the following: Spanish Translator/Instructor and Curriculum Developer
Lovegevity, Inc. - 04/10 to 04/12
 Conduct a SWOT  Utilize multiple software platforms including, but not limited to: Camtasia,
Analysis Articulate, PowerPoint, LMS, and SnagIt along with images, videos, and audio
 Create a Job Aid in order to design and develop web-based blended learning solutions.
 Google Forms  Translate and update online curriculum content into Spanish to reflect
 Screen capture adequate and culturally equivalent meaning for Spanish speaking students
software  Edit images in Photoshop and uploaded them into Articulate Storyline, update
 Research and SME Spanish online content
consultation  Grade student’s assignments and provide student support utilizing LMS system
 Learning Theories  Manage the Spanish Division
 Travel with the company to record video for online content, assist in the
 Animations and
production process, manage student recognition events, and workshops
interactives using
PowerPoint, Adobe Miraval Resort and Spa, Photography and Drawing Instructor - 11/04 to 08/08
Captivate, HTML,
 Photography Instructor and Hiking Guide in world renowned Destination Resort
JQuery and Flash and Spa
formats  Created a brand new course at the resort called “Drawing from Within,”
 Software simulation featuring original curriculum in a two-hour introduction to drawing session. The
 Assessment, tracking, class incorporated various drawing exercises with various tools, discussion and
reports, and SCORM background music
 Due to immediate success, the class was and added to the resort’s regular
CAPSTONE PROJECT monthly schedule and incorporated into the Art department
For my final capstone
Intuit, Inc., Technical Support Agent - 08/03 to 06/04
presentation, I designed
 Telephone support for QuickBooks accounting products
a series of modules
 Data Management and sales
introducing California
traffic controls in
Content Developer, QA Analyst and Team Leader
Spanish with
PeopleSoft, Inc., Pleasanton, CA – 1999-2001
audiovisuals and
 Tested latest releases of PeopleSoft applications for software errors
interactives to replace
 Technical writing involved creating test cases utilizing MS Office products
the current text manual
for the CA DMV exam. It
includes a final exam EDUCATION
and a certificate. This
was created with  2015 Master of Science in Instructional Science and Technology -
Adobe Captivate, California State University, Monterey Bay, CA
 2015 University of Arizona – two Digital Media graduate semesters
original videos and
 1996 Bachelor of Arts In Studio Art – University of Texas at Austin
images, and original
 1994 Tarrant County Jr. College – Core courses
translation/voiceover
into Spanish.

Click here for my

portfolio