SERVICIO ACIONAL DEAPRENDISAJE

RIGIONAL VELLE DELCAUCA

TECNOLOGIA NEGOCIOS INTERNACIONALES

Fase IV Evidencia 1
.
EL ANÁLISIS DEL CASO DE LPQ BUILDERS COMPANY

Presentado Por:

Roció Gómez
Gustavo Vargas

Presentado a

Carolina Franco Parra

Servicio Nacional de Aprendizaje

SENA

Abril 22 del 2018

Evidence 7: Improvement plan

Go back to the comparative analysis made in Evidence 6: Comparative analysis of

indicators and present an improvement plan to the LPQ Builders company general
manager where you justify and support the procedures for increasing the level of
efficiency, productivity and fulfillment of those two indicators that are affecting the
company’s competitiveness in the international market.

Include also, in the improvement plan, a management report considering the

indications given in the training material called Instructions for a management
indicators presentation.

To do this evidence, consult the training Material:

 A case study on the LPQ Builders Company.

 Instructions for a management indicators presentation.
 Techniques and tools for continuous improvement processes.

This evidence must be submitted in a Microsoft Excel, Word or PDF format through
the virtual learning platform, as follows:

Steps to send the evidence:

1. Click on the title of this evidence.

2. Click on “Examinar mi equipo” and find the file you have previously saved.
3. Leave a comment to your instructor (optional).
4. Click on “Enviar”.
DEFINITION OF OBJECTIVES:

Six business units of management, internationalization, human resources

management, marketing, production and finance structure the company. To
develop the strategic analysis and develop a commercial strategy in the diversified
company, it is necessary to organize this company in strategic areas for a better
performance to the particular reality and make the corresponding decisions. These
strategic units must be defined maintaining a balance to differentiate the different
commercial strategies. Developing different types of responses to current or
potential customer requirements or demands, in different territorial scenarios
(countries, regions, neighborhoods, rural or urban). This involves characteristics,
manufacturing, components, designs, prices, taxes, technologies, complementary
services, knowledge and skills.

GENERAL OBJECTIVES:

General objectives: the company must have creative activity to be able to respond
to customer expectations and employee satisfaction. Optimization of benefits.
Reinvestment and growth.

CORPOTAR VALUES:

Honesty is very important that at the time of performing all operations you have
transparency of each one of them in order to be clear to Participation since we are
an organization that counts the opinion of its employees or collaborators and equal
opportunities. Loyalty: loyalty and commitment of all forever seeking permanence
in the market. Responsibility. We comply with our duties and rights, always
committed to the organization and the client, with the assurance of offering the
best. Respect. We fight for the best work environment, listening, understanding
and valuing each of its members Trust. Committed to offer the best products and a
good service with fair prices and high quality

Teamwork. The sense of belonging of each one of us contributes to the fulfillment

of the organizational objectives.
 1)Solution to problems AREA ADMINISTRACTI:

The administration must be in constant communication with other functional areas,

must establish processes and procedures to control the management of the
business units.

The proposed solution aims to create manuals, processes and procedures to

facilitate the activities of the business units, which allows the achievement of an
adequate management, seeking the fulfillment of its objectives.

Solution to Problems INTERNATIONALIZATION AREA:

1)

The solution in terms of the internationalization business unit must go hand in

hand with the search for quality products or goods, because not only is it a lower
cost, it depends on a lower cost but quality product.

The internationalization manager must have a broader portfolio of suppliers, which

allows meeting the needs of production, on several fronts. In addition, you must
select certified suppliers through a study or risk analysis, in order to guarantee
effective deliveries and quality products.

2) Solution PERSONAL RESOURCES AREA:

For an adequate management of human talent, it is essential to analyze the

opportunities for personal development, therefore LPQ must invest in the training
of its personnel.

In addition, occupational health helps keep staff dynamically active in the

functional areas of the organization, in order to maintain an adequate
organizational climate. So another important point is to invest in occupational
health activities and leisure activities and culture of the organization.

3) Solution PRODUCTION AREA:

It is important that the management believes that the processes and procedures of
area for suppliers of immediate contracting, where they make a study of possible
suppliers, taking into account the analysis of the risks that can generate such
transaction.

You must implement the application software, which allow you to perform all the
document management procedures of the import and export values, in the
shipping and shipping of merchandise all LPQ places.

5)Solution ÁREA DE COMERCIALIZACIÓN:

LPQ debe realizar estudios de mercado, donde se logran las causas estratégicas
que dificultan el negocio, teniendo en cuenta los procesos y procedimientos.

6) Solution FINANCIAL AREA:

ONCLUSIONS

In search of a correct execution of the LPQ economic activity, it is suggested to use

the following indicators, which could be:

Strategic management: it develops in management, and its main characteristic

influences actions and decisions is generally corporate and long term. It has to do
with the definition of macro business. It includes the company's relationship with
the environment.

Tactical management: it is developed on the basis of strategic management. The

impact of decisions and actions, in the medium term, includes strategic business
units. It has to do with the initial operations of strategic decisions. framed functions
of organization and coordination.

Operations management: developed based on tactical management. The impact of

decisions and actions is short-term and includes natural and private work teams.
Basically it has to do with the functions of management and control.

Teamwork. The sense of belonging of each one of us contributes to the fulfillment

of the organizational objectives.

BIBLIOGRAPHY

TORRES, Ricardo Gaytan (1990). Theories of International Trade. Siglo Veintiuno

Editores, Mexico.

PORTER, Michael (1991) The Competitive Advantage of Nations. Editorial Grupo

Zeta. Spain.
HILL Charles (2001) International Business Competition in a Global Market. Mc
Graw Gill. Mexico.

KINNEAR, Thomas (2000) Market Research Mc Graw Gill. Mexico. LEGIS, (2009)
Colombian Customs Statute, Legis Editors. Colombia