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This document is a resume for Daniel Robles. It summarizes his work experience at Discover Financial Services as a card member assistance representative, and at Red Robin as an expo. It also lists his education history, including being a high honor roll student in high school and making the dean's list in college. His skills include being bilingual, responsible, goal-driven, and having excellent communication and learning abilities suited for fast-paced environments. References are provided from his high school principal, a former Red Robin supervisor, and his current Discover manager.
This document is a resume for Daniel Robles. It summarizes his work experience at Discover Financial Services as a card member assistance representative, and at Red Robin as an expo. It also lists his education history, including being a high honor roll student in high school and making the dean's list in college. His skills include being bilingual, responsible, goal-driven, and having excellent communication and learning abilities suited for fast-paced environments. References are provided from his high school principal, a former Red Robin supervisor, and his current Discover manager.
This document is a resume for Daniel Robles. It summarizes his work experience at Discover Financial Services as a card member assistance representative, and at Red Robin as an expo. It also lists his education history, including being a high honor roll student in high school and making the dean's list in college. His skills include being bilingual, responsible, goal-driven, and having excellent communication and learning abilities suited for fast-paced environments. References are provided from his high school principal, a former Red Robin supervisor, and his current Discover manager.
(801) 462-3776 Drobles477@gmail.com Objective Looking for the opportunity to expand my horizon and grow with a strong company. I look forward to bringing my skill set and talent to this company, giving me the opportunity to learn the practices and have it help me grow within.
CARD MEMBER ASSISTANCE As a Discover card employee, I have held a variety of responsibilities. My main objective is to speak with card members who are behind on payments and asses their situations so I can tailor a solution to help get them back on track with their credit card payments. I also hold various responsibilities on my team including holding WIG meetings and updating my teams stat sheet. I have been promoted 4 times since I started in the CMA department and am continuing to expand my skill set in order to continue moving forward. Red Robin (July 2013 - August 2015/August 2016 - December 2016) EXPO My journey at Red robin consisted of doing anything from expediting food to cooking. As an expo I was the one to tray up all of the food from an order correctly and take it out to the customer so I spent a lot of time interacting with customers and had to smile all the time to make our customers feel welcomed. My listening skills were put to the test while working both as a cook and expeditor and it was my duty to be sure that I got the correct orders. I did a lot of multitasking when we would get really busy I was always willing to do teamwork. I have held a variety of responsibilities including maintenance of a clean environment, and making sure customers had a great dining experience. Many times, I was performing several responsibilities simultaneously, all while maintaining a positive attitude. Education Copper Hills High School (08/2012-2015) High Honor Roll Student Two year member of varsity soccer team Utah State University – Eastern (08/ 2015-2016) Member of the dean’s list One year member of the college soccer team Salt Lake Community College (08/ 2016-present) Member of the dean’s list Bi-lingual Skills Responsible Goal Driven Excellent communication skills Fast learner Work well in a fast pace environment Organized