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NTRA MOBILE QOS MONTHLY REPORT

JUNE - 2017

This Report is A PROPERTY of NTRA


Any use of this Report for any purpose is permitted only upon NTRA’s written
consent
Before you Read this Report you are advised to take into account the
following elements:

 Quality of Mobile Services surveys is a snapshot of the


observed quality and performance offered by Mobile
Operators at the time of the survey.

 Mobile Operators are continuously performing modifications


and upgrades so performance of the network at the time of
reading the report may differs from the results stated here.

 To be consistent with this level of accuracy, results have been


rounded up or down to the nearest tenth of a unit. It’s
reminded that:

 The sum of two rounded results can be different from the


rounding of their sum.
 Multiplying one rounded result by another is different than
rounding the result of their multiplication.
Table of contents

1.0 Introduction…….…………………………………………………………………………………………………..……… 3
2.0 QoS Methodology……….………………………………………………………………………………………………. 4
2.1 QoS Key Performance Indicators....……………………………………………..……………………. 4
2.2 Measuring System......……………………………………………………………..…………..…………. 6
2.3 Benchmarking Drive Test Scenarios...……………………………………………..……..…………. 7
3.0 Missions Statistics….……………………………………………………………..…………………………..……….. 8
3.1 Voice Services Statistics.....…………………….…………………..……….………..…………..……… 9
3.1.1 Short Calls…………………………….………………………………………….…………….. 10
3.1.2 Long Calls…………………………….………………….…….……………..………….…….. 11
3.2 Data Services Statistic…………...…………………………………………….……….………………….. 12
3.2.1 Ping Statistics...……………...……………….…………….……………………………….. 13
3.2.2 HTTP browsing Statistics…….………………………….…………….………………….. 14
3.2.3 Video Streaming Statistic……………………………….…………….…….……………. 15
4.0 Benchmarking Drive Test Results for Mobile Operators
4.1 Voice Services Measurements…..…..….……………………………………………………………… 16
4.1.1 Cairo Region……………….………………….………………….…………………………….. 17
4.1.2 Alex & Northern Coast Region…………………………..……….………….……………. 20
4.1.3 Delta Region………………………….….………………….………………………………….. 23
4.1.4 Red Sea Region……………………………………………….…….…….…….….………….. 26
4.1.5 Upper Egypt Region...…………………………….….………………………..…………….. 29
4.2 Data Services Measurements……...…………..……………………………………..…..…………… 32
4.2.1 Cairo Region………………….……………….………………….…………….…..………….. 33
4.2.2 Alex & Northern Coast Region…………………………..……….………….……………. 35
4.2.3 Delta Region………………………………………………….………………………………….. 37
4.2.4 Red Sea Region………………….……….………….………………………………..……….. 39
4.2.5 Upper Egypt Region...………………………….…………………..………………….…….. 41
1.0 Introduction

The National Telecom Regulatory Authority of Egypt (NTRA) has the power and
authority to monitor and measure the Quality of Service (QoS) provided by the three
mobile operators in Egypt (Orange, Vodafone and Etisalat). NTRA is responsible for
laying down the standards of QoS to be provided by mobile operators, ensuring the
QoS and conducting periodical drive test surveys to protect interest of the
consumers of wireless networks in Egypt.

Mobile operators deliver weekly reports to NTRA including performance, traffic and
roll-out indicators. The operators weekly reports present the results of the Quality of
Service indicators based on statistical measurements, averaged over a week.

Moreover, NTRA conducts field survey campaigns covering all governorates across
the country on a monthly basis to measure QoS for mobile operators in terms of the
major KPI's according to the national standards (ETSI, ITU-T) which introduced in the
issued license for mobile operators .

In order to measure those major KPI's, NTRA uses ASCOM’s TEMS Automatic solution
which include drive test RTU’s latest automated measuring tools to perform outdoor
measurements surveys to benchmark the three mobile operators up to streets level.

This Monthly report presents all measurements and statistics monitored by NTRA
QoS monitoring team during the month .The structure of this report can be
introduced as follows:

Section 2.0 clarifies the QoS methodology used by NTRA to monitor QoS for mobile
operators in Egypt.

Section 3.0 presents a summary of all drive test missions statistics performed by
NTRA during the month. This is indicated by number of samples for both voice and
data services during all drive test missions for Cairo, Alex, Delta, Red Sea and Upper
Egypt Regions along with all measured cities during those drive test surveys.

Section 4.0 introduces the NTRA Monthly Benchmarking QoS Report for Mobile
Operators in Egypt to measure the network performance benchmarking for the
three mobile operators for both voice services and data services.
2.0 QoS Methodology

NTRA has six teams to measure the QoS of mobile operators all over Egypt. Methodology of
NTRA includes major KPI’s to be measured, the technical tools used in the drive test and
finally the different tests to be performed.

2.1 QoS Key Performance Indicators


Major QoS indicators were measured during drive test although the available NTRA
QoS monitoring tools can measure other KPI's .These major KPI's give clear image on
the performance of the three mobile operators for Voice and Data Services.

2.1.1 Voice Service KPI's :


2.1.1.1 Call Block Rate :
 Definition:

The percentage of unsuccessful call setup attempts to the total number of call
attempts in a specified time period.

 Threshold:
Threshold value = 2 %

2.1.1.2 Dropped call Rate :

 Definition:
The percentage of calls being dropped or interrupted without the subscriber’s
permission after successful call establishment to the total number of successfully
established attempts.

 Threshold:

Threshold value = 2 %

2.1.1.3 Speech Voice Quality :

 Definition:
Is the rate of bad speech voice calls (less than 2.8) scored on MOS score which is
a measure for end-to-end (mouth to ear) speech quality of a voice service call.
 Threshold:
Threshold value = 10 %

2.1.1.4 MOS (Mean Opinion Score) – Max , Min , Mean Values :

 Definition:
Is a measure for end-to-end (mouth to ear) perceived speech quality of a voice
service call. It is expressed on a MOS (Mean Opinion Score) scale which describes
quality categories: best, high, medium, low and poor represented by numbers
from 5 to 1 respectively.
2.1.2 Data Service KPI's:

2.1.2.1 Average http download throughput:

 Definition:
The average rate of successful message delivery over a communication channel.
This data may be delivered over a physical or logical link, or pass through a
certain network node. The throughput is usually measured in bits per second
(bit/s or bps), and sometimes in data packets per second or data packets per
time slot

2.1.2.2 Latency (Ping):

 Definition:
It is the most sufficient element that contributes to network speed. The term
latency refers to any of several kinds of delays typically incurred in processing
of network data. A so-called low latency network connection is one that
generally experiences small delay times, while a high latency connection
generally suffers from long delays.

2.1.2.3 Video Freezing Time Proportion (Streaming Buffering Time):

 Definition:
The proportion of the accumulated video freezing duration in relation to
the expected video duration for successful playouts.

2.1.2.4 Transfer Time (Browsing):

 Definition:

It is the time needed to transfer a certain web page from the worldwide
internet from a web server into a browser in order to view a webpage.
2.2 Measuring System

NTRA uses ASCOM’s TEMS Automatic Solution as a multi-purpose solution for data collection and
end-to-end testing, developed for 24/7 monitoring, troubleshooting, and benchmarking. It
produces multi-level output, spanning the whole range from raw route data to KPIs.

TEMS Automatic provides NTRA with:


 Insight into the end-user’s perception of the network, thanks to measurements taken in
the air interface rather than at network. A faithful measure of the end-to-end quality is
obtained both for voice (using POLQA) and for data transfer.
• Automated measurements in the truest sense. Data uploading and system configuration
are carried out automatically. This enables rapid feedback on the state of the network –
almost in real-time – to the entire organization, all the way from RF engineers in the field
to management.
• Benchmarking capabilities in the form of multi-device test units and mechanisms for
careful synchronization of test calls and data sessions.
• Remotely configurable data collecting probes. Test units can have their measurement
instructions and their software uploaded from a central administration console.
TEMS Automatic uses RTUs (Remote Test Units). These are autonomous data-collecting
devices installed in vehicles traveling the network area
RTUs interact with quality test nodes for voice telephony and data services. A built-in GPS
unit records driving routes
System administration is done from the Operator Console, which can be operated through a
Web interface. A key part of this administration is the assignment of work orders to RTUs,
telling them where, when, and how to perform their testing.
RTUs make regular contact with the fixed side of the system in order to upload logfiles and
receive new instructions. The logfiles are subsequently stored in a TEMS Discovery relational
database for post-processing

TEMS Automatic system overview.


2.3 Benchmarking Drive Test Scenarios:

2.3.1 Voice Scenarios:

NTRA applies the both configurations of tests MTM mobile-to-mobile between RTUs the A-
Part is RTU moving through the measured region and the B-Part is RTU placed in NTRA
premise to terminate the call, and MTF mobile-to-fixed with RTU devices engaging a Call
Generator connected to a PSTN network.

 For MTM a voice call attempt followed by 1 minute Conversation and it represents 78%
of the whole test.

 For MTF a voice call attempt followed by 6 minutes Conversation and it represents 22%
of the whole test.

2.3.2 Data Scenarios:


Data test is measured using RTU Data Card. The A-Part is RTU moving through the measured
region while the B-Part is the Internet Gateway
 Ping test: to test the network latency
 HTTP browsing: by testing the time to browse the URL www.facebook.com
 HTTP download: to test the throughput by downloading a file of 5 MB
 Streaming: To stream a one minute video from www.youtube.com to measure it’s
buffering time.

2.3.3 Special dedicated Drive Test Scenarios:

NTRA will perform special dedicated missions to measure the QoS in certain locations that
are strategically important .Those measures may include but not limited to:

1- Indoor measurements for ( Conference centers , Airports , Subways , Hotels , Malls)


2- Outdoors measurements for places like :
a. Rings roads and Axes
b. High ways connecting main cities.
3.0 Missions Statistics
3.1 Voice Measurements Statistics
3.1.1 Number of Voice Samples ( Short Calls ) in June- 2017
Measured Cities
Orange Vodafone Etisalat
Regions Subregions Cities Total Blocked Droped Total Blocked Droped Total Blocked Droped

Nasr City 261 1 1 261 5 2 256 3 1


Heliopolis 204 1 0 212 3 0 211 1 0
El Salam 236 3 1 235 2 0 237 4 3
Obour City 242 4 1 251 1 0 242 4 3
East Cairo
Qobba Gardens 193 0 0 189 1 0 192 1 0
Abbassia 196 3 0 208 2 0 198 1 1
Sherouk - Rehab City 397 8 0 410 1 0 399 3 3
Tagamoa 210 1 0 209 1 0 214 0 0
East Cairo Total 1939 21 3 1975 16 2 1949 17 11
Zayed 229 0 0 236 2 0 234 0 0
October 168 1 0 168 1 0 171 1 0
West Cairo Haram 251 1 1 256 0 0 248 1 0
Faisal 292 1 1 313 2 0 306 0 0
Cairo
Mohandesin 202 2 0 222 0 0 220 0 0
West Cairo Total 1142 5 2 1195 5 0 1179 2 0
Zamalek 233 1 1 235 3 2 233 1 0
Cairo Center
Down Town 173 2 0 171 0 0 169 1 0
Cairo Center Total 406 3 1 406 3 2 402 2 0
Shobra 207 1 2 337 0 0 325 2 0
North Cairo Embaba 184 1 1 185 0 0 183 0 0
Ain Shams 201 2 0 204 3 0 198 1 0
North Cairo Total 592 4 3 726 3 0 706 3 0
Maadi 218 0 0 218 0 2 211 1 1
South Cairo Helwan 218 1 0 218 2 0 215 5 0
Mokattam 236 3 0 236 0 2 235 1 1
South Cairo Total 672 4 0 672 2 4 661 7 2

East Alex 764 9 1 768 6 4 767 2 2


Alexandria
Alex & West Alex 284 1 0 300 1 1 304 1 0

Northern Coast Matrouh Matrouh 351 8 1 337 6 0 342 0 0

Northern Coast Northern Coast 235 1 0 238 2 0 236 1 0

Zagazig 211 1 0 205 0 0 202 4 0


Sharkia
10th of Ramadan 230 4 0 226 0 0 224 0 0
Tanta 229 0 0 239 0 0 235 2 0
Gharbia
Mahalla 349 3 0 360 0 0 348 1 0
Monoffia Shebin 203 0 0 201 1 0 199 0 0
Delta Dekahlia Mansoura 388 6 0 379 3 0 345 0 0
Kafr Elshikh Kafr Elshikh 267 1 0 274 6 0 280 6 0
Qaliobbia Banha 177 1 0 174 1 2 173 1 0
Damietta Damietta 325 2 2 345 0 0 344 0 0
Damnhour 222 1 0 311 1 0 309 0 0
Al Beheirra
Kafr Eldawar 212 0 0 216 0 0 211 0 0

Ismailia Ismailia 176 1 0 125 0 0 123 0 0

Port said Port said 188 0 0 171 0 0 166 0 0


Red Sea
Suez Suez 193 1 0 193 0 0 191 3 0
Red Sea Hurgada 190 1 0 182 0 0 191 2 0

Fayoum Fayoum 266 0 0 266 0 0 265 0 0


Bany Swif Bany Swif 255 1 0 252 1 0 254 0 0
Menya Menya 209 1 0 208 1 0 206 0 0
Asyout Asyout 156 0 0 152 0 0 155 0 0
Upper Egypt Sohag Sohag 220 1 0 222 0 0 218 0 0
Qena Qena 166 0 0 168 0 0 166 2 0
Louxor Luxor 188 0 0 189 0 0 187 0 0
Aswan Aswan 209 2 0 209 1 0 205 0 0
3.1.2 Number of Voice Samples ( Long Calls ) in June- 2017
Measured Cities
Orange Vodafone Etisalat
Regions Subregions Cities Total Blocked Droped Total Blocked Droped Total Blocked Droped

Nasr City 63 0 5 66 1 4 64 0 1
Heliopolis 49 0 2 51 0 0 50 0 0
El Salam 64 0 6 65 1 1 63 2 1
Obour City 58 1 6 61 1 1 60 1 0
East Cairo
Qobba Gardens 44 1 3 52 0 1 49 0 2
Abbassia 37 0 3 38 0 3 36 0 0
Sherouk - Rehab City 95 1 7 99 1 3 99 1 5
Tagamoa 47 0 1 53 2 0 53 0 1
East Cairo Total 457 3 33 485 6 13 474 4 10
Zayed 51 0 1 60 0 3 57 0 1
October 39 0 3 42 0 0 40 0 2
West Cairo Haram 58 1 2 61 0 0 64 1 3
Faisal 80 1 2 78 0 0 76 0 1
Cairo
Mohandesin 55 1 4 58 0 2 54 0 1
West Cairo Total 283 3 12 299 0 5 291 1 8
Zamalek 55 0 2 58 2 0 54 0 1
Cairo Center
Down Town 38 0 0 41 0 0 42 0 1
Cairo Center Total 93 0 2 99 2 0 96 0 2
Shobra 51 0 1 52 0 0 53 0 0
North Cairo Embaba 41 0 0 45 0 2 41 0 1
Ain Shams 47 0 2 49 0 0 48 0 0
North Cairo Total 139 0 3 146 0 2 142 0 1
Maadi 49 0 0 55 1 2 52 0 0
South Cairo Helwan 56 0 2 57 0 1 57 0 1
Mokattam 64 1 5 64 0 1 65 0 5
South Cairo Total 169 1 7 176 1 4 174 0 6

East Alex 176 0 8 182 1 6 175 4 2


Alexandria
Alex & West Alex 80 0 3 81 1 0 78 1 0

Northern Coast Matrouh Matrouh 76 0 4 60 1 3 52 0 0

Northern Coast Northern Coast 65 0 3 62 4 2 64 0 1

Zagazig 48 1 2 51 0 0 48 0 0
Sharkia
10th of Ramadan 51 0 3 53 0 1 52 0 0
Tanta 52 0 2 56 0 0 53 0 0
Gharbia
Mahalla 92 2 3 93 0 1 91 0 0
Monoffia Shebin 46 0 1 48 0 1 44 0 0
Delta Dekahlia Mansoura 93 0 3 98 0 2 95 0 0
Kafr Elshikh Kafr Elshikh 72 0 2 63 1 2 64 1 0
Qaliobbia Banha 42 0 3 42 1 0 42 0 0
Damietta Damietta 81 0 4 84 1 1 83 0 0
Damnhour 54 0 1 56 0 0 55 1 1
Al Beheirra
Kafr Eldawar 56 0 5 48 0 0 54 0 0

Ismailia Ismailia 40 0 4 35 0 0 34 0 0

Port said Port said 39 0 4 46 0 0 42 0 0


Red Sea
Suez Suez 42 0 1 45 0 0 44 0 0
Red Sea Hurgada 43 1 0 47 1 0 42 0 0

Fayoum Fayoum 64 0 0 66 0 0 64 0 1
Bany Swif Bany Swif 62 1 1 65 0 0 62 0 2
Menya Menya 47 0 1 52 0 2 49 0 0
Asyout Asyout 35 2 2 37 0 0 36 1 0
Upper Egypt Sohag Sohag 49 0 2 53 0 0 50 0 1
Qena Qena 36 1 0 39 0 0 37 0 2
Louxor Luxor 41 0 0 43 0 0 42 0 0
Aswan Aswan 48 1 2 54 1 0 48 0 0
3.2 Data Measurements Statistics
3.2.2 Number of Data Samples (HTTP Browsing Test) in June- 2017
Measured Cities Orange Vodafone Etisalat
Regions Subregions Cities Total Blocked Droped Total Blocked Droped Total Blocked Droped

Nasr City 151 0 0 151 0 0 150 0 0

Heliopolis 109 0 0 123 0 0 121 0 0

El Salam 96 0 0 129 0 0 112 0 0

Obour City 142 0 0 137 0 0 136 0 0


East Cairo
Qobba Gardens 96 0 0 113 0 0 116 0 0

Abbassia 119 0 0 119 0 0 121 0 0

Sherouk - Rehab City 212 0 0 222 0 0 222 0 0

Tagamoa 115 0 0 125 0 0 122 0 0


East Cairo Total 1039 0 0 1119 0 0 1099 0 0

Zayed 142 0 0 136 0 0 134 0 0

October 94 0 0 94 0 0 96 0 0

West Cairo Haram 106 0 0 136 0 0 136 0 0

Faisal 183 0 0 166 0 0 170 0 0


Cairo
Mohandesin 88 0 0 120 0 0 119 0 0

West Cairo Total 612 0 0 652 0 0 654 0 0

Zamalek 138 0 0 137 0 0 139 0 0


Cairo Center
Down Town 94 0 0 93 0 0 94 0 0

Cairo Center Total 232 0 0 230 0 0 233 0 0

Shobra 87 0 0 115 0 0 117 0 0

North Cairo Embaba 103 0 0 107 0 0 108 0 0

Ain Shams 109 0 0 118 0 0 120 0 0

North Cairo Total 299 0 0 340 0 0 345 0 0

Maadi 103 0 0 111 0 0 109 0 0


South Cairo Helwan 105 0 0 112 0 0 111 0 0
Mokattam 87 0 0 103 0 0 106 0 0
South Cairo Total 295 0 0 326 0 0 325 0 0

East Alex 417 0 0 450 0 0 435 0 0


Alexandria
Alex & West Alex 154 0 0 183 0 0 185 0 0

Northern Coast Matrouh Matrouh 147 0 0 264 0 0 172 0 0


Northern Coast Northern Coast 89 0 0 99 0 0 99 0 0

Zagazig 116 0 0 120 0 0 118 0 0


Sharkia
10th of Ramadan 93 0 0 91 0 0 115 0 0
Tanta 138 0 0 138 0 0 131 0 0
Gharbia
Mahalla 190 0 0 207 0 0 211 0 0

Monoffia Shebin 112 0 0 116 0 0 107 0 0

Delta Dekahlia Mansoura 237 0 0 238 0 0 232 0 0

Kafr Elshikh Kafr Elshikh 135 0 0 156 0 0 147 0 0

Qaliobbia Banha 107 0 0 102 0 0 100 0 0

Damietta Damietta 200 0 0 201 0 0 196 0 0

Damnhour 121 0 0 132 0 0 128 0 0


Al Beheirra
Kafr Eldawar 111 0 0 119 0 0 123 0 0

Ismailia Ismailia 97 0 0 89 0 0 90 0 0

Port said Port said 104 0 0 97 0 0 104 0 0


Red Sea
Suez Suez 73 0 0 70 0 0 74 0 0

Red Sea Hurgada 89 0 0 114 0 0 86 0 0

Fayoum Fayoum 148 0 0 150 0 0 147 0 0

Bany Swif Bany Swif 143 0 0 157 0 0 140 0 0

Menya Menya 114 0 0 121 0 0 120 0 0

Asyout Asyout 81 0 0 92 0 0 96 0 0
Upper Egypt Sohag Sohag 96 0 0 119 0 0 100 0 0

Qena Qena 97 0 0 107 0 0 92 0 0

Louxor Luxor 102 0 0 99 0 0 106 0 0

Aswan Aswan 121 0 0 125 0 0 132 0 0


3.2.3 Number of Data Samples (Video Streaming Test) in June- 2017
Measured Cities Orange Vodafone Etisalat
Regions Subregions Cities Total Blocked Droped Total Blocked Droped Total Blocked Droped

Nasr City 150 0 1 150 0 0 149 1 0

Heliopolis 109 0 0 123 0 1 121 0 1

El Salam 96 0 1 127 1 0 111 1 2

Obour City 141 0 0 137 1 3 136 0 0


East Cairo
Qobba Gardens 96 0 0 113 0 0 116 0 0

Abbassia 119 0 0 119 0 0 121 0 0

Sherouk - Rehab City 210 0 2 221 0 0 222 0 0

Tagamoa 114 0 0 124 0 0 121 0 0

East Cairo Total 1035 0 4 1114 2 4 1097 2 3

Zayed 141 1 0 135 0 0 133 0 0

October 94 0 1 94 1 1 96 0 0

West Cairo Haram 105 0 4 134 0 1 135 0 0

Faisal 182 2 2 166 2 1 165 0 2


Cairo
Mohandesin 88 1 2 120 0 0 118 0 0

West Cairo Total 610 4 9 649 3 3 647 0 2

Zamalek 137 0 0 137 0 1 139 0 0


Cairo Center
Down Town 94 0 1 93 0 0 94 0 0
Cairo Center Total 231 0 1 230 0 1 233 0 0

Shobra 85 1 1 114 0 0 116 0 0

North Cairo Embaba 103 0 1 107 1 1 108 0 1

Ain Shams 109 1 3 118 0 0 120 0 0


North Cairo Total 297 2 5 339 1 1 344 0 1

Maadi 103 0 0 111 0 1 107 0 0


South Cairo Helwan 105 0 3 112 0 0 110 0 0
Mokattam 86 0 1 103 0 0 105 0 0
South Cairo Total 294 0 4 326 0 1 322 0 0

East Alex 416 0 0 450 0 2 435 0 1


Alexandria
Alex & West Alex 154 0 1 183 0 0 185 1 0

Northern Coast Matrouh Matrouh 146 0 0 263 0 4 171 0 0


Northern Coast Northern Coast 89 0 0 99 0 0 98 0 1

Zagazig 116 0 0 120 0 0 118 0 0


Sharkia
10th of Ramadan 93 3 1 91 1 1 113 0 1
Tanta 138 0 0 138 1 0 131 0 0
Gharbia
Mahalla 188 1 2 205 0 1 210 1 4

Monoffia Shebin 111 0 0 116 0 1 107 0 0

Delta Dekahlia Mansoura 237 0 1 238 0 0 232 1 0

Kafr Elshikh Kafr Elshikh 133 2 1 155 1 0 147 0 3

Qaliobbia Banha 106 0 0 102 1 0 100 0 1

Damietta Damietta 198 0 0 199 1 1 195 0 0

Damnhour 121 0 0 132 0 0 128 0 0


Al Beheirra
Kafr Eldawar 111 0 0 119 0 0 123 0 5

Ismailia Ismailia 97 0 0 89 0 0 90 0 0

Port said Port said 104 0 0 97 0 1 104 0 0


Red Sea
Suez Suez 72 0 0 69 0 0 71 0 0

Red Sea Hurgada 89 0 0 113 0 0 85 0 1

Fayoum Fayoum 147 1 0 149 2 0 147 0 0

Bany Swif Bany Swif 141 0 2 155 0 2 140 0 0

Menya Menya 114 0 0 120 0 0 119 0 0

Asyout Asyout 81 0 1 92 0 0 96 0 1
Upper Egypt Sohag Sohag 96 0 0 116 0 1 100 0 0

Qena Qena 96 0 1 105 4 0 91 1 6

Louxor Luxor 102 1 0 99 1 1 105 0 0

Aswan Aswan 120 0 3 125 0 0 131 0 0


4.1 Voice Services Measurements
4.1.1 Cairo Region
Call Block Rate (%), June- 2017
This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar
charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold

3.0%

2.0%

1.8%
1.8%

1.8%
2.0%

1.7%
1.7%
1.7%

1.3%
1.3%

1.2%
1.2%
1.1%
1.1%

1.0%
1.0%
1.0%

1.0%
0.9%
0.9%

0.9%
0.9%

0.8%
0.8%

0.8%
0.8%
1.0%

0.7%
0.7%

0.6%
0.6%

0.6%

0.6%

0.6%
0.6%

0.5%
0.5%

0.5%
0.5%
0.5%
0.5%
0.5%

0.5%

0.4%
0.4%
0.4%
0.4%
0.4%

0.4%
0.4%
0.4%

0.4%

0.4%

0.4%
0.4%

0.4%
0.4%

0.4%
0.4%

0.4%
0.3%
0.3%

0.3%
0.3%

0.3%
0.3%

0.2%
0.0%

0.0%
0.0%

0.0%

0.0%

0.0%
0.0%

0.0%

0.0%

0.0%
0.0%

0.0%

0.0%
0.0%

Zamalek
Zayed

Shobra

Maadi
El Salam
Heliopolis

Haram

Helwan
Nasr City

Obour City

Mohandesin

Down Town

Embaba
Faisal

Ain Shams
Qobba Gardens

Abbassia

Mokattam
October
Sherouk - Rehab City

Tagamoa

East Cairo East West Cairo West Cairo Center Cairo North Cairo North South Cairo South
Cairo Cairo Center Cairo Cairo
Total Total Total Total Total

Call Drop Rate (%) , June- 2017


This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by the bar
charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold


4.0%
2.3%

2.3%

2.0%
1.9%
1.8%

1.7%
2.0%
1.6%

1.6%
1.5%

1.5%
1.4%
1.4%
1.3%

1.3%
1.3%

1.2%

1.2%
1.0%
1.0%

1.0%
1.0%

1.0%
1.0%
1.0%

1.0%
0.9%

0.9%
0.9%
0.9%

0.8%
0.8%

0.8%
0.8%

0.8%
0.8%

0.7%
0.7%

0.7%
0.6%

0.6%

0.6%
0.6%

0.5%

0.5%

0.4%
0.4%
0.4%
0.4%

0.4%
0.4%
0.4%

0.4%
0.4%

0.4%
0.4%

0.4%
0.4%

0.3%
0.3%

0.3%
0.3%

0.3%

0.3%

0.2%
0.1%
0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%

0.0%
0.0%

0.0%
0.0%

0.0%
0.0%
Nasr City

Qobba Gardens

Helwan
Embaba
Faisal

Down Town

Shobra
El Salam

Haram

Mokattam
Heliopolis

Mohandesin

Maadi
Obour City

Abbassia

Zayed

October

Zamalek

Ain Shams
Sherouk - Rehab City

Tagamoa

East Cairo East West Cairo West Cairo Center Cairo North Cairo North South Cairo South
Cairo Cairo Center Cairo Cairo
Total Total Total Total Total

Bad Voice Quality Rate (%) , June- 2017


This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities represented by
the bar charts.(Threshold According to the license = 10% represented by the dashed line)

Orange Vodafone Etisalat Threshold


12.0%

10.0%

8.0%

6.0%
3.8%
3.4%

4.0%
2.8%
2.8%

2.4%
2.2%

2.2%
2.0%

2.0%
1.7%

1.6%
1.6%

1.5%

1.4%
1.3%
1.3%

1.3%

1.2%
1.2%

1.1%

2.0%
1.0%
1.0%

1.0%
1.0%
0.9%
0.9%

0.8%

0.8%
0.8%
0.8%
0.8%

0.7%
0.7%
0.7%

0.7%
0.7%
0.7%

0.7%
0.7%

0.7%
0.6%

0.5%
0.5%
0.5%

0.5%
0.5%
0.5%

0.4%
0.4%

0.4%

0.4%

0.4%
0.4%
0.4%
0.3%

0.3%
0.3%
0.3%

0.3%

0.3%

0.3%
0.0%
0.0%
0.0%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%

0.0%

0.0%
0.0%

0.0%

0.0%

0.0%
Heliopolis

Sherouk - Rehab City

Mohandesin

Ain Shams

Mokattam
Zayed

October

Haram

Zamalek

Shobra

Maadi

Helwan
Nasr City

El Salam

Obour City

Abbassia

Embaba
Faisal

Down Town
Qobba Gardens

Tagamoa

East Cairo East West Cairo West Cairo Center Cairo North Cairo North South Cairo South
Cairo Cairo Center Cairo Cairo
Total Total Total Total Total
Voice Quality MOS Scores , June- 2017

The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities. The
Min and Max MOS values are represented by the bar charts and the Mean MOS value is represented by the line chart.

Orange Voice(Min) Orange Voice(Max) Orange Voice(Mean)

8.0

7.0

6.0

4.3

4.3
4.3

4.3
5.0

4.3

4.3
4.3
4.4

4.3
4.3
4.3

4.3

4.3

4.4
4.3
4.3

4.4

4.4
4.3
4.3

4.3
4.3

4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0

4.4
4.3
4.0 4.0 3.9 3.9 3.9 3.9 4.0 4.0 4.0 4.0 4.0 4.0 3.9 3.9 4.0 4.0 4.0 4.0
3.8

4.4
4.3
3.0

2.0

3.1

3.1
2.9

2.9
2.8

2.8
2.7

2.6
2.6
2.6
2.6

2.5

2.5

2.5
2.4
2.3

2.2

2.2
2.1
2.1

2.1

2.1
1.0

1.8

1.8

1.4

1.4
0.0
Sherouk - Rehab City
Heliopolis

Mohandesin

Ain Shams

Mokattam
Zayed

Shobra
Abbassia

October

Haram

Zamalek

Maadi

Helwan
El Salam
Nasr City

Obour City

Embaba
Down Town
Faisal
Qobba Gardens

Tagamoa

East Cairo East West Cairo West Cairo Center Cairo North Cairo North South Cairo South
Cairo Cairo Center Cairo Cairo
Total Total Total Total Total

Vodafone Voice(Min) Vodafone Voice(Max) Vodafone Voice(Mean)

9.0

8.0

7.0

6.0

4.4

4.4

4.4
4.3
4.4

4.4
4.4
4.3

5.0
4.4

4.4

4.4
4.4

4.4
4.4

4.4
4.4
4.4

4.3

4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1 4.1
4.4

4.1 4.1
4.4

4.0 4.0 4.0 4.0 4.0 4.0 4.0 4.0 3.9 4.0 4.0

4.4
4.4

4.4

4.4
4.4

4.4

3.0

2.0
3.4

3.4

3.2

3.2
3.2

3.1
3.1
2.9

2.8

2.7

2.7
2.6

2.5
2.4

2.4

2.4
2.4

1.0
1.9

1.8

1.8

1.7
1.5

1.4

1.4
1.1

1.1

0.0
Heliopolis

Sherouk - Rehab City

Down Town

Ain Shams
Zayed

Mokattam
Haram

Mohandesin

Shobra
El Salam

October

Maadi

Helwan
Nasr City

Obour City

Abbassia

Zamalek

Embaba
Faisal
Qobba Gardens

Tagamoa

East Cairo East West Cairo West Cairo Center Cairo North Cairo North South Cairo South
Cairo Cairo Center Cairo Cairo
Total Total Total Total Total

Etisalat Voice(Min) Etisalat Voice(Max) Etisalat Voice(Mean)

8.0

7.0

6.0
4.3
4.3

4.3

4.3

5.0
4.3
4.3

4.3

4.3
4.3

4.3

4.3
4.3

4.3

4.4
4.3
4.3

4.3

4.3

4.4
4.3

4.0 4.0
4.3

4.3
4.3

4.3

3.9 3.9 3.9 3.9 3.8 3.9 3.9 3.9 3.9 3.8 3.9 3.8 3.8 3.8 3.9 3.8 3.9 3.9 3.9 3.9 3.9 3.8
3.8 3.8 3.8
4.3

4.3

3.0

2.0
3.1
3.1

2.9

2.9
2.8
2.7

2.7

2.7
2.6

2.5

2.5
2.4

2.3

2.3
2.2
2.1

2.0

2.0

1.0
1.9

1.9
1.8

1.8

1.8

1.8
1.1

1.1

0.0
Sherouk - Rehab City
Heliopolis

Mohandesin

Ain Shams
Zamalek

Mokattam
Shobra
Abbassia

Zayed

October

Haram

Helwan
Maadi
El Salam
Nasr City

Obour City

Down Town

Embaba
Faisal
Qobba Gardens

Tagamoa

East Cairo East West Cairo West Cairo Center Cairo North Cairo North South Cairo South
Cairo Cairo Center Cairo Cairo
Total Total Total Total Total
4.1.2 Alex & Northern Coast Region
Call Block Rate (%) , June- 2017
This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Alex & Northern Coast Region represented by the bar charts.(Threshold According to the license = 2%
represented by the dashed line)

Orange Vodafone Etisalat Threshold


3.0%

2.0%
1.9%
2.0%

1.8%
1.0%

1.0%
0.7%

0.6%

0.5%

0.5%

0.3%

0.3%
0.3%

0.0%
0.0%
East Alex

West Alex

Alexandria Matrouh Northern Coast

Call Drop Rate (%) , June- 2017


This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Alex & Northern Coast Region represented by the bar charts.(Threshold According to the license = 2% represented
by the dashed line)

Orange Vodafone Etisalat Threshold


3.0%

2.0%
1.2%
1.1%

1.0%
1.0%

0.8%

1.0%
0.8%

0.7%
0.4%

0.3%
0.3%

0.0%

0.0%

0.0%
East Alex

West Alex

Alexandria Matrouh Northern Coast

Bad Voice Quality Rate (%), June- 2017


This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Alex & Northern Coast Region represented by the bar charts.(Threshold According to the license = 10%
represented by the dashed line)

Orange Vodafone Etisalat Threshold


12.0%

10.0%

8.0%

6.0%

4.0%
2.8%
2.1%
2.0%
1.3%

2.0%
1.0%
0.8%

0.5%
0.5%

0.3%
0.3%

0.3%

0.0%

0.0%
East Alex

West Alex

Alexandria Matrouh Northern Coast


Voice Quality MOS Scores , June- 2017

The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Alex & Northern Coast Region. The Min and Max MOS values are represented by the bar charts
and the Mean MOS value is represented by the line chart.

Orange Voice(Min) Orange Voice(Max) Orange Voice(Mean)

8.0

7.0

6.0

5.0

4.3

4.3
4.3

4.3
4.0 3.9 3.9 4.0
3.8

3.0

2.0

2.6

2.5
2.3

2.3
1.0

0.0
East Alex

West Alex

Alexandria Matrouh Northern Coast

Vodafone Voice(Min) Vodafone Voice(Max) Vodafone Voice(Mean)

8.0

7.0

6.0

4.4
5.0
4.4

4.4
4.4

4.0 4.1 4.1


3.9 3.8

3.0

2.0

2.8
2.6

2.3
2.2

1.0

0.0
East Alex

West Alex

Alexandria Matrouh Northern Coast

Etisalat Voice(Min) Etisalat Voice(Max) Etisalat Voice(Mean)

8.0

7.0

6.0

5.0
4.3
4.3

4.3

4.0
4.3

3.8 3.9 3.8 3.9

3.0

2.0
2.4
2.4

2.3

1.0
1.7

0.0
East Alex

West Alex

Alexandria Matrouh Northern Coast


4.1.3 Delta Region
Call Block Rate (%) , June- 2017
This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the
bar charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold

3.0%

2.1%
2.0%
2.0%
1.6%

1.4%

1.2%
1.1%

0.9%
0.8%

1.0%
0.7%

0.6%

0.5%
0.5%
0.5%
0.4%

0.4%
0.3%

0.3%
0.3%
0.2%
0.2%
0.0%

0.0%
0.0%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%
0.0%
0.0%
Mahalla

Mansoura
Zagazig

Tanta
10th of Ramadan

Shebin

Kafr Elshikh

Banha

Damietta

Damnhour

Kafr Eldawar
Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra

Call Drop Rate (%) , June- 2017


This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented by the bar
charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold


3.0%

1.9%
2.0%

1.5%
1.4%
1.1%

0.9%
0.8%

1.0%
0.7%

0.7%

0.6%

0.6%
0.6%
0.4%
0.4%
0.4%

0.4%
0.4%

0.3%
0.2%
0.2%
0.0%

0.0%

0.0%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%
Mahalla

Mansoura
Zagazig

10th of Ramadan

Tanta

Banha
Shebin

Kafr Elshikh

Damietta

Damnhour

Kafr Eldawar
Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra

Bad Voice Quality Rate (%) , June- 2017


This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities represented
by the bar charts.(Threshold According to the license = 10% represented by the dashed line)

Orange Vodafone Etisalat Threshold

12.0%

10.0%

8.0%

6.0%

4.0%
2.6%
2.6%

2.4%

1.9%
1.4%
1.1%

1.2%

0.9%

2.0%
0.8%

0.9%
0.7%

0.7%
0.7%

0.7%
0.7%

0.4%

0.5%
0.4%
0.4%

0.4%
0.4%
0.3%

0.0%

0.0%
0.0%

0.0%
0.0%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
Kafr Elshikh

Banha

Damnhour
Tanta

Mahalla

Kafr Eldawar
Shebin

Mansoura

Damietta
Zagazig

10th of Ramadan

Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra


Voice Quality MOS Scores , June- 2017

The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities. The
Min and Max MOS values are represented by the bar charts and the Mean MOS value is represented by the line chart.

Orange Voice(Min) Orange Voice(Max) Orange Voice(Mean)

8.0

7.0

6.0

4.3

4.3
4.3

4.3
5.0

4.3

4.3

4.2
4.3
4.3

4.0 3.9

4.3
3.9 3.8 3.8 3.8 3.9 3.8 3.8 3.8 3.8 3.8
4.3

3.0

2.0

3.3

3.3
3.2

3.2
2.8

2.8

2.3
2.1

2.1
1.0

1.7
1.2

0.0

Kafr Elshikh
Shebin

Kafr Eldawar
Tanta

Banha

Damietta
Mahalla

Mansoura
Zagazig

10th of Ramadan

Damnhour
Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra

Vodafone Voice(Min) Vodafone Voice(Max) Vodafone Voice(Mean)

8.0

7.0

6.0

4.3
4.4

4.4
5.0
4.3

4.4
4.4

4.4
4.4

4.1 4.1

4.4
4.0 4.0 4.1 4.0 4.0 4.0
4.4

3.9 4.0 4.0 4.0


4.4

3.0

2.0

3.2
3.1

3.1
2.8

2.6
2.6

2.5
2.0

1.0
1.9
1.8
1.3

0.0

Kafr Eldawar
Kafr Elshikh
Tanta

Mahalla

Shebin

Banha

Damietta
Mansoura
Zagazig

10th of Ramadan

Damnhour

Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra

Etisalat Voice(Min) Etisalat Voice(Max) Etisalat Voice(Mean)

9.0

8.0

7.0

6.0
4.3
4.3

4.4
4.3

5.0
4.3
4.3

4.3
4.2

4.3

4.3
4.3

4.0 3.9 3.9 3.9 3.9


3.8 3.9 3.8 3.9 3.8 3.8 3.8

3.0

2.0
3.4
3.1

3.0
2.9
2.5
2.5

2.5
2.4

2.3

2.0
2.0

1.0

0.0
Kafr Elshikh

Banha

Damnhour

Kafr Eldawar
Tanta

Mahalla

Shebin

Mansoura

Damietta
Zagazig

10th of Ramadan

Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra


4.1.4 Red Sea Region
Call Block Rate (%) , June- 2017
This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Red Sea Region divided to six main Subregions and each Subregion is divided to main Cities represented by the
bar charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold


3.0%

2.0%

1.3%

0.9%

0.9%
1.0%
0.5%

0.4%
0.4%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%
Ismailia

Suez

Hurgada
Port said

Ismailia Port said Suez Red Sea

Call Drop Rate (%) , June- 2017


This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Red Sea Region divided to six main Subregions and each Subregion is divided to main Cities represented by the bar
charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold


3.0%
1.9%

2.0%
1.8%

1.0%
0.4%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%
Ismailia

Hurgada
Port said

Suez

Ismailia Port said Suez Red Sea

Bad Voice Quality Rate (%) , June- 2017


This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Red Sea Region divided to six main Subregions and each Subregion is divided to main Cities represented
by the bar charts.(Threshold According to the license = 10% represented by the dashed line)

Orange Vodafone Etisalat Threshold

12.0%

10.0%

8.0%

6.0%

4.0%
1.3%

2.0%
0.9%
0.9%
0.6%

0.4%

0.4%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
Suez

Hurgada
Ismailia

Port said

Ismailia Port said Suez Red Sea


Voice Quality MOS Scores , June- 2017

The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Red Sea Region divided to six main Subregions and each Subregion is divided to main Cities. The
Min and Max MOS values are represented by the bar charts and the Mean MOS value is represented by the line chart.

Orange Voice(Min) Orange Voice(Max) Orange Voice(Mean)

8.0

7.0

6.0

4.3
4.3

5.0

4.4

4.3
4.0 4.0
3.8 3.8 3.8

3.0

2.0

3.0
2.9

2.3

2.1
1.0

0.0

Suez

Hurgada
Ismailia

Port said

Ismailia Port said Suez Red Sea

Vodafone Voice(Min) Vodafone Voice(Max) Vodafone Voice(Mean)

9.0

8.0

7.0

6.0
4.3

4.3

5.0
4.4

4.4
4.0 4.0 4.1 4.0 4.1

3.0

2.0
3.3

3.1
2.7

1.0 2.4

0.0
Hurgada
Ismailia

Suez
Port said

Ismailia Port said Suez Red Sea

Etisalat Voice(Min) Etisalat Voice(Max) Etisalat Voice(Mean)

8.0

7.0

6.0
4.3

5.0
4.2

4.2
4.2

4.0 3.9 3.9


3.8 3.8

3.0

2.0
3.0
2.8

2.4
2.3

1.0

0.0
Hurgada
Port said

Suez
Ismailia

Ismailia Port said Suez Red Sea


4.1.5 Upper Egypt Region
Call Block Rate (%), June- 2017
This graph shows network performance in terms of CALL BLOCK RATE for the mobile operators in Upper Egypt Region divided to eight main Subregions and each Subregion is divided to main Cities represented by
the bar charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold

3.0%

2.0%

1.2%
1.0%

1.0%
1.0%

0.8%
0.6%

0.5%

0.5%
0.4%

0.4%

0.4%
0.3%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%
Fayoum

Aswan
Asyout
Menya

Sohag

Qena
Bany Swif

Luxor
Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan

Call Drop Rate (%) , June- 2017


This graph shows network performance in terms of CALL DROP RATE for the mobile operators in Upper Egypt Region divided to eight main Subregions and each Subregion is divided to main Cities represented by
the bar charts.(Threshold According to the license = 2% represented by the dashed line)

Orange Vodafone Etisalat Threshold

3.0%

2.0%
1.0%

1.0%

1.0%

0.8%
0.8%

0.7%
0.6%

0.4%

0.4%
0.3%
0.3%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
0.0%
Fayoum

Aswan
Menya

Asyout

Sohag

Qena

Luxor
Bany Swif

Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan

Bad Voice Quality Rate (%) , June- 2017


This graph shows network performance in terms of BAD VOICE QUALITY RATE for the mobile operators in Upper Egypt Region divided to eight main Subregions and each Subregion is divided to main Cities
represented by the bar charts.(Threshold According to the license = 10% represented by the dashed line)

Orange Vodafone Etisalat Threshold

12.0%

10.0%

8.0%

6.0%

4.0%

2.0%
1.0%

0.8%

0.7%
0.6%

0.5%

0.4%

0.4%
0.4%

0.4%
0.3%

0.3%

0.0%
0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%

0.0%
Fayoum

Aswan
Luxor
Menya

Asyout

Qena
Sohag
Bany Swif

Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan


Voice Quality MOS Scores , June- 2017

The graphs show network performance in terms of VOICE QUALITY MOS Scores values for the mobile operators in Upper Egypt Region divided to eight main Subregions and each Subregion is divided to main
Cities represented by the bar charts.The Min and Max MOS values are represented by the bar charts and the Mean MOS value is represented by the line chart.

Orange Voice(Min) Orange Voice(Max) Orange Voice(Mean)

9.0

8.0

7.0

6.0

4.3
4.3
4.3

4.3
4.3

5.0

4.4
4.3
4.3

4.0 3.9 3.9 3.9 3.9 3.9 4.0


3.8
3.8

3.0

2.0

3.4

3.4
3.1

3.1
2.9

2.7
2.5
2.1

1.0

0.0

Asyout

Sohag

Qena

Aswan
Bany Swif

Menya
Fayoum

Luxor
Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan

Vodafone Voice(Min) Vodafone Voice(Max) Vodafone Voice(Mean)

9.0

8.0

7.0

6.0

4.4

4.4
4.4
4.4

4.4
4.4

5.0

4.4
4.4

4.0 4.1 4.1 4.1 4.1 4.1 4.1 4.1


4.0

3.0

2.0
3.5

3.5
3.4
3.4

3.2
2.9

2.7
2.5

1.0

0.0
Asyout
Fayoum

Qena

Aswan
Menya

Sohag
Bany Swif

Luxor

Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan

Etisalat Voice(Min) Etisalat Voice(Max) Etisalat Voice(Mean)

8.0

7.0

6.0
4.3

4.3

5.0
4.2
4.3

4.3
4.3

4.3
4.3

4.0 3.9 3.9


3.9 3.8 3.8 3.9 3.8 3.9

3.0

2.0
3.0

2.9
2.8
2.7

2.5
2.5

2.1
2.0

1.0

0.0
Fayoum

Menya

Aswan
Luxor
Qena
Asyout

Sohag
Bany Swif

Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan


4.2 Data Services Measurements
4.2.1 Cairo Region
3.0%
4.0%
5.0%
6.0%
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0

0.0%
1.0%
2.0%
0.6% 9.1
Nasr City 1.8% Nasr City 9.0
2.6% 9.5

1.3% 11.2
Heliopolis 0.8% Heliopolis 8.9
1.5% 9.6

1.2% 15.3
El Salam 2.5% El Salam 11.3
2.6% 10.6

represented by the bar charts.


represented by the bar charts.
1.4% 9.3
Obour City 2.3% Obour City 9.8
1.0% 10.5

Qobba 2.0% 15.3

East Cairo
East Cairo
2.0% Qobba Gardens 10.7
Gardens 3.5% 9.7

1.8% 8.8
Abbassia 2.5% Abbassia 9.7
1.3% 8.9

Sherouk - 0.3% 8.7


0.7% Sherouk - Rehab City 8.8
Rehab City 1.3% 9.8

0.9% 9.1
Tagamoa 1.9% Tagamoa 8.6
0.8% 8.8

1.1% 10.3
1.7% 9.5

East
East
1.8%

Total
Cairo
9.7

Orange

Orange
2.5% 10.0
Zayed 2.6% Zayed 9.2
2.3% 8.5

2.3% 10.3
October 1.5% October 11.1
2.0% 9.6

2.1% 14.8
Haram 1.6% Haram 9.4
1.9% 7.9

West Cairo
West Cairo
4.2% 13.4
Faisal 4.4% 10.5
4.2% Faisal
9.5
Vodafone

Vodafone
4.8%
Mohandesin 4.7% 11.0
2.5% Mohandesin 9.5
9.9

3.2%
3.0% 11.8
9.9

West
2.6%

Total
Cairo
West
9.0

1.5%
Zamalek 3.4% 9.1
2.5% Zamalek 10.7
9.6

0.4%
Down Town 1.4% 14.5

Cairo Center
Etisalat

0.3% Down Town 10.1

Cairo Center

Etisalat
8.9

1.1%

Video Streaming Time Proportion (%) , June- 2017


2.6% 10.9

Cairo
1.6% 10.4

Total
Cairo
9.3

Center
0.2%
Shobra 1.9% 14.7
0.3% Shobra 11.0
8.4
HTTP Browsing Transfer Time (Sec) , June- 2017

1.6%
Embaba 1.8% 16.5
2.3% Embaba 12.4
8.6

North Cairo
North Cairo

1.2%
Ain Shams 0.7% 13.8
1.0% Ain Shams 10.4
8.3

1.0%
1.4% 14.9
1.2%

North
11.1
Total
Cairo

8.4
North

0.4%
Maadi 0.5% 9.1
0.1% Maadi 9.4
8.1

0.3%
Helwan 0.6% 16.2
0.1% Helwan 11.2
8.1

South Cairo
South Cairo

2.7%
Mokattam 0.4% 11.8
0.6% Mokattam 7.8
8.3
This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities
This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Cairo Region divided to five main Subregions and each Subregion is divided to main Cities

0.8%
0.5% 12.3
0.3%

South
9.5
Total
Cairo

8.2
South
4.2.2 Alex & Northern Coast Region
HTTP Browsing Transfer Time (Sec) , June- 2017
This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Alex & Northern Coast Region represented by the bar charts.

Orange Vodafone Etisalat


14.8

16.0

13.9
14.0

11.7
11.7

10.7

12.0
10.6

9.8
9.7

9.1
10.0

8.6
8.5

8.5
8.0

6.0

4.0

2.0

0.0
East Alex

West Alex

Alexandria Matrouh Northern Coast

Video Streaming Time Proportion (%) , June- 2017


This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Alex & Northern Coast Region represented by the bar charts.

Orange Vodafone Etisalat


3.3%

3.5%

3.0%

2.5%
1.9%

2.0%
1.5%

1.4%

1.5%
0.8%

1.0%
0.6%

0.6%
0.5%

0.4%
0.4%

0.3%

0.5%
0.1%

0.0%
East Alex

West Alex

Alexandria Matrouh Northern Coast


4.2.3 Delta Region
HTTP Browsing Transfer Time (Sec) , June- 2017
This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities
represented by the bar charts.
Orange Vodafone Etisalat
17.1

18.0

15.1
14.7

16.0
13.6

13.3

13.3
13.0

12.9

12.9
12.9
12.7

12.7
12.4
12.3

14.0
12.3

12.2

12.1

11.9
11.8

11.7
11.7

11.5
11.1

11.1
10.9
10.4

12.0

10.0
9.8
9.7
9.2

8.9

8.7
10.0
8.7

8.0
6.0
4.0
2.0
0.0
Kafr Elshikh
Shebin

Damietta
Tanta

Mahalla

Banha
Mansoura
Zagazig

10th of Ramadan

Damnhour

Kafr Eldawar
Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra

Video Streaming Time Proportion (%) , June- 2017


This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Delta Region divided to eight main Subregions and each Subregion is divided to main Cities
represented by the bar charts.

Orange Vodafone Etisalat

4.2%
4.1%

4.5%

4.0%
3.1%

3.5%

3.0%
2.3%

2.5%
1.8%
1.7%

2.0%
1.3%
1.2%

1.5%
1.0%
1.0%

1.0%
1.0%
0.9%

0.9%

0.7%

0.7%

1.0%
0.6%
0.5%

0.5%
0.5%

0.5%
0.4%

0.4%

0.4%

0.4%
0.3%

0.3%

0.2%

0.2%

0.5%
0.1%
0.1%
0.1%
0.0%

0.0%
Kafr Eldawar
Zagazig

Damietta
Banha
10th of Ramadan

Mahalla

Mansoura
Shebin

Kafr Elshikh

Damnhour
Tanta

Sharkia Gharbia Monoffia Dekahlia Kafr Elshikh Qaliobbia Damietta Al Beheirra


4.2.4 Red Sea Region
HTTP Browsing Transfer Time (Sec) , June- 2017
This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Red Sea Region divided to six main Subregions and each Subregion is divided to main Cities
represented by the bar charts.

Orange Vodafone Etisalat


18.0
15.8

15.6
14.8

16.0
14.6

14.0
12.3

12.0
11.0

12.0
10.5

10.0
9.2

9.1
10.0

8.5
8.0

6.0

4.0

2.0

0.0
Ismailia

Suez

Hurgada
Port said

Ismailia Port said Suez Red Sea

Video Streaming Time Proportion (%) , June- 2017


This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Red Sea Region divided to six main Subregions and each Subregion is divided to main Cities
represented by the bar charts.
Orange Vodafone Etisalat
1.8%
1.6%

1.6%
1.4%

1.4%

1.2%
0.9%

1.0%

0.8%
0.5%

0.6%
0.4%
0.3%

0.4%
0.2%

0.2%

0.2%

0.1%

0.2%
0.0%

0.0%

0.0%
Ismailia

Suez

Hurgada
Port said

Ismailia Port said Suez Red Sea


4.2.5 Upper Egypt Region
HTTP Browsing Transfer Time (Sec) , June- 2017
This graph shows network performance in terms of HTTP BROWSING TRANSFER TIME for the mobile operators in Upper Egypt Region divided to eight main Subregions and each Subregion is divided to main
Cities represented by the bar charts.
Orange Vodafone Etisalat
20.0
18.0

17.4
18.0

16.4

16.3
15.8
15.5

15.4
15.1

15.1

15.1
15.0

15.0

14.9
14.9

14.9

16.0
14.4
14.0

13.9
13.8

14.0

11.9

11.4
11.3

11.3

12.0
10.0

10.0

8.0

6.0

4.0

2.0

0.0
Fayoum

Menya

Aswan
Qena

Luxor
Sohag
Asyout
Bany Swif

Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan

Video Streaming Time Proportion (%) , June- 2017


This graph shows network performance in terms of Video Streaming Time Proportion for the mobile operators in Upper Egypt Region divided to eight main Subregions and each Subregion is divided to main
Cities represented by the bar charts.
Orange Vodafone Etisalat
3.5%
3.2%
3.1%

3.0%

3.0%
2.5%

2.3%

2.5%
1.7%

2.0%
1.7%
1.5%

1.5%
1.2%

1.1%

1.1%
1.1%
1.0%
0.9%
0.8%

1.0%
0.7%
0.7%
0.6%

0.6%

0.5%
0.4%

0.5%
0.2%

0.2%

0.0%

0.0%
Bany Swif
Fayoum

Sohag

Qena

Aswan
Menya

Asyout

Luxor

Fayoum Bany Swif Menya Asyout Sohag Qena Louxor Aswan