Centre ………………………

MONDAY (19.02.2018) TUESDAY (20.02.2018)

Call answered
Telepnone No Time of call Call rings correctly Telepnone No
1
2
3

AVERAGE 0.00

WEEKLY AVERAGE 0.00

Number of calls answered correctly 0

Percentage of answering calls correctly 0.00

 Period 19 February 2018 - 23
TUESDAY (20.02.2018) WEDNESDAY (21.02.2018)

Call answered
Time of call Call rings correctly Telepnone No Time of call

0.00

Total number of calls made 15

9 February 2018 - 23 February 2018
THURSDAY (22.02.2018)

Call answered Call answered

Call rings correctly Telepnone No Time of call Call rings correctly

0.00 0.00
 FRIDAY (23.02.2018)

Call answered
Telepnone No Time of call Call rings correctly

0.00 0.00
WESTEND HOSPITAL TELEPHONE CALLS (February 1
MONDAY (19.02.2018) TUESDAY (20.02.2018)
Call answered
Telepnone No Time of call Call rings correctly Telepnone No
1 04 - 251726 0736 Hrs 1.5 yes 04 -251732
2 04 - 251729 1215 HRS 2 no 04 - 251726
3 04 - 251727 1624 HRS 3 yes 04 - 251727

AVERAGE 2.17

WEEKLY AVERAGE 3.07

Number of calls answered correctly 7

Percentage of answering calls correctly 46.67

ALLS (February 19 to 23) - 3 RINGS
TUESDAY (20.02.2018) WEDNESDAY (21.02.2018)
Call answered
Time of call Call rings correctly Telepnone No Time of call Call rings
0935 HRS 3 no 04 - 251730 5 - 1002HRS 1
0948 HRS 2.5 no 04 - 251729 4 - 1025 HRS 6.5
1144 HRS 3 yes VOiP 2 - 1058 HRS 3

2.83 3.50

Total number of calls made 15

 THURSDAY (22.02.2018) FRIDAY (23.02.2018)
Call answered Call answered
correctly Telepnone No Time of call Call rings correctly Telepnone No Time of call
yes VOiP 0834 HRS 5 no 04 - 251726 2 - 1051HRS
no 04 - 251726 0842 HRS 2 no 04 - 251729 3 - 1057 HRS
yes 04 - 251727 0913 HRS 3 no 04 - 251730 2 - 1125 HRS

3.33
(23.02.2018)
Call answered
Call rings correctly
1.5 yes
2 yes
7 no

3.50 3.07