New OWA 2010 features

Conversation view

OWA 2010 provides the same conversation view and experience as Outlook 2010: By default, messages are
displayed in threads so that all the messages on a particular topic are grouped. No more searching for a
previous message to check what the response is referring to. When a new message in a thread comes in,
the whole thread gets moved chronologically to the date/time of the new message. Conversation view has
its benefits and drawbacks, but if you don’t like it, you can turn it off. Just right-click Arrange By, scroll
down to Conversations, and deselect Show Messages In Conversations.

Same premium experience without IE

One of my pet peeves about previous versions of OWA was that to get the best experience, you had to use
IE. It didn’t work the same in other browsers, such as a Firefox. You got a “light” version of OWA instead.
And if the only computer available to log on to the Internet was a Mac with just Safari as the browser
choice, it was no fun at all. OWA 2010 supports the complete, premium experience on Mac OS X with Safari
as well as with Firefox.

Forward as an attachment

It’s a little thing, but sometimes it’s the little things that matter most. With OWA 2010, you can forward an
email message as an attachment. This can come in handy if you need to forward a message to someone but
don’t necessarily want the person to open it immediately.

Delivery report

Another new option on the action menu is Open Delivery Report. If you’ve ever sent an important email
and then agonized over whether it got to the recipient, this feature will be one of your favorites. You can
search for messages you’ve sent to a specified recipient, messages you’ve received from a specified
recipient, or messages with specific words in the subject line. The delivery report will show you on what
date and at what time the message was submitted and when it was successfully delivered.
 Right click on a message and choose “Open Delivery report”

Integrated IM/presence information

OWA 2010 integrates directly with Microsoft Office Communicator 2007 R2, allowing you to see the
presence status (available, busy, away, etc.) of other users within your organization and even engage in a
chat with them. You can also engage in multiple chat sessions with different people at the same time.

Side-by-side calendars

Another feature that’s been on the OWA wish list of many Outlook users is the ability to open up a shared
calendar and view it side by side with your own calendar. This is invaluable if you need to make plans that
include coordinating your schedule with someone else’s. You can share your calendar with other users of
your Exchange 2010 server.
Mail Tips

Mail Tips represents a new functionality in Exchange 2010, that improves user experience and avoid many
useless messages. Basically it gives the end user few tips before user send out a mail. Here are few
examples:

Automatic replies – This Tip will show you, when a Recipient have set his/her automatic reply when their
on vacation or leave. So that when you select the person in “To” filed you will see a message appearing like
this

Recipient Count – This Tip will show you how many recipient will receive your mail, this tip is very useful
when you select Groups or distribution list, generally we don’t have any idea how many people are in
distribution lists and we really don’t care, but it’s a good thing if we know how many people are going to
receive my mail and the impact am going to make.

External recipients – This Tip will show you if you have sleeted any external Parties in to “To” filed with
internal users, so it’s good if you’re sending a confidential mail and accidentally you have selected a
outsider who has similar name like a internal employee.

Mailbox full – Most of the time we get return mails with mailbox full error message, here is the solution for
that, you can see recipient mailbox is full before you send the mail out