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Support Services Report & Directory 2010

Support Services
REport & Directory
Buyouts & vcj
FEATURE
The Newest
Information
Demands By LPs page 4

Support Services
Directory
Listings start on page 8
Buyouts
TexasNovember 18, 2010 • Rosewood Crescent Hotel

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Support Services Report 2010 Buyouts | VCJ | 3

Contents
Research Editor
Features Eamon Beltran
eamon.beltran@thomsonreuters.com
(646) 223-6772
The Newest Information Demands By LPs 4
By Vicky Meek Editor-in-Charge, Deals
David Toll
david.toll@thomsonreuters.com
(646) 223-6784

Guide To Service Providers Publisher:


Jim Beecher
jim.beecher@thomsonreuters.com
3i Infotech - Framework 10 Kaufman Rossin Fund Services 15 (646) 223-6771
AARM Corporation 10 KG Financial Software Pvt Ltd 15
Senior Creative Designer:
Abacus Business Leaders, LLC 10 La Meer Associates 16 Janet Yuen

Application Experts, LLC 8 LeverPoint Management LLC 16 Senior Account Manager-Subscriptions:


Greg Winterton
Armor Compliance LLC 10 LKCM 16 greg.winterton@thomsonreuters.com
(646) 223-6787
Burgiss Group, The 11 MB Fund Administration Services 16
Advertising Director:
Citi Private Equity Services 11 McGuireWoods LLP 17 David Harkey
Contact (ISR) - Management & Merrill Corporation 17 david.harkey@thomsonreuters.com
(646) 223-6776
Consulting Ltd 11 MidCoast Capital, LLC 17
Advertising Sales Executive:
Cortland Fund Services 11 Morris Business Development Company 18 Elizabeth Yannone
DMLT - Investment Cafe 12 elizabeth.yannone@thomsonreuters.com
Navatar Group 18 (646) 223-6795
EACG GmbH 12 Netage Solutions, Inc. 18 Reprints:
Eagle Investment Systems 12 PARS International
Northern Trust 18
Reuters@parsintl.com
Endurance Asset Management, Inc 13 (212) 221-9595 x426
OCRA (Mauritius) Limited 19
Ernst & Young 13 PEARonline 19 Customer Service:
extensionEngine 13 Melissa Parckys
PEF Services LLC 8 rpp.americas@thomsonreuters.com
Fascet LLC 13 (888) 605-3385 or (646) 223-4431
Q-Biz Solutions, LLC 19 M-F 9am-5pm EST
Fonds de solidarite FTQ 13 RR Donnelley 20
Gen II Fund Services LLC 13 USA Office:
Smartco 20
3 Times Square, 18th Floor, NY NY 10036
Glenara Management Services Ltd 14 Tetra Private Equity Services LLC 20
European Office: Aldgate House,
Investment Data Services Group (IDS) 14 Trance Consulting PVT LTD 20 33 Aldgate High Street, London EC3N 1DL
Invient 14 Trident Trust Company (Cayman) Ltd. 20
IPS-Investment Partnership Buyouts and Venture Capital Journal are
Vitech Systems Group, Inc. 21 published by Thomson Reuters. Entire
Services LLC 15
contents copyright © 2010 by Thomson
Woodfield Fund Administration 21
J.P. Morgan Private Equity & Reuters. Reproduction in any form is
prohibited without the express written
Real Estate Services 15 consent of Thomson Reuters.

Other Indices
Software Developers and Fund Administrators, By Clients Served 22
Software Developers and Fund Administrators, By Services Offered 23
4 | Buyouts | VCJ Support Services Report 2010

Feature

The Newest
Information
Demands By
LPs
By Vicky Meek
Support Services Report 2010 Buyouts | VCJ | 5

Feature
and real estate asset manager. “Most of fund administrator Augentius. “That
of the time the quarterly reports were means you have a team of people re-
fine, but there wasn’t always the level keying all the data. Why aren’t all LPs
of communication necessary for a working together to ask for reports that
sustainable relationship.” can be ‘plugged in’ to their own systems
Lichtner added: “A large number so the data can be downloaded directly
of managers were already providing onto their systems? That’s what happens
phenomenal reporting even before the in all other areas of financial services.”
crisis. The difference is that it has now “The system is primitive,” agreed Hans
trickled down to those that weren’t as van Swaay, partner at European fund
forthcoming. Those GPs have recognized investor Lyrique Private Equity. “Nearly
that it’s a critical element in making LPs all of the data is processed by hand by
comfortable.” LPs. It doesn’t make sense.” He suggested
It’s an impressive achievement given that some of private equity’s largest LPs
the changing needs of LPs. Johnny could join forces with a data provider or
software house to design an appropriate
system. “It wouldn’t revolutionize private
What LPs Want equity investing, but it would take out
• Standardized reporting format some of the cost.”
• More consistent valuations Others said that, while this might
• More timely reporting be possible, the main difficulty would
• Information on ESG risk lie in the fact that LPs themselves have
different IT set-ups and informational
requirements. “The big issue from the
Randall, CFO and COO of US advisory GP’s perspective is that virtually every
shop StepStone Group, observed that LP has different internal systems and
“GPs have been deluged with requests requirements for data,” said Clinton
for information” from LPs, even for Harris, founder and managing partner of
such details as loan covenants and credit U.S advisory shop Grove Street Advisors.
maturities related to individual portfolio “Right now there is no standard at the
companies. LP level so that the GP can report in a
standard format.”
Room For Improvement “Getting PDFs can prove problematic
As a rule, general partners are providing Yet despite all this, many LPs believe and there is duplication of work,” said
their investors with the information they there is room for improvement. A Delaney Brown, principal at European
need to assess fund performance. Yet Coller Capital survey of LPs worldwide fund-of-funds manager Hermes GPE.
getting a full grasp of the numbers can conducted in the last half of 2009 found “However, each LP has their own template
still be a time-consuming and frustrating that nearly half of respondents had for how they store data – if they do – and
process for limited partners for a host of recently asked for better reporting from so it would still be more than simply a cut
reasons. GPs. and paste exercise.”
Most investors today feel they receive One of the areas in which some LPs But with a bit of collaboration, it
about as much information as they can would like to see progress is in the reports should be possible to create a system
usefully handle. This is particularly so GPs provide. “The lack of standardization that most LPs could use to help them
now that the recent liquidity squeeze that in private equity results in a significant work more efficiently. “We would prefer
has affected most LPs has meant fund difference in reporting formats and in GPs provide cash flows, valuations and
managers are keeping a close eye on what terms of what information you do or portfolio company detail in Excel,”
their investors want in an effort to keep don’t receive,” said Kara King, managing said King of PCG Asset Management.
them onside for future fundraisings. director of U.S. private equity investment “However, everyone would have to
“We have found some GPs that weren’t advisor PCG Asset Management. “That agree on a format. I don’t think the GP
very approachable in the past have makes the collation of data difficult.” community would agree to send out 100
become much more so —they are now “As much as 98 percent of the reporting different Excel formats each quarter.”
much more proactive,” said Katharina that comes out of our offices is in the Said Lyrique Private Equity’s van
Lichtner, managing director at Capital form of a locked-down PDF or similar,” Swaay: “This would be a perfect project
Dynamics, a European private equity said David Bailey, managing partner for the national associations or perhaps
6 | Buyouts | VCJ Support Services Report 2010

Feature
ILPA [the International Limited Partners LPs And Their Information Systems
Association].” He added: “The current LP Name Vendor/Fund Special requirements/other comments
modus operandi in which everyone has administrator
different formats and requires LPs to Grove Street Advisors Investran Grove Street as a fully customized system letting it provide
have to call for clarifications involves too reports tailored to different client needs.
much to-ing and fro-ing and is simply not
Hermes GPE Investran Hermes GPE uses a customised system, which is strong on
efficient.” fund accounting and that Hermes GPE is also increasingly
In fact, local industry associations, such using for customer relationship management.
as the British Venture Capital Association Lyrique Private Equity Under negotiation N/A
and European Venture Capital
PCG Asset Management State Street Global PCG provides GPs with “ideal” cash flow letters and
Association, have produced guidelines Services portfolio company data spreadsheets during the
on reporting for their members. And negotiation process to help them understand what PCG’s
reporting needs are.
a U.S. organization, the Private Equity
Industry Guidelines Group, has set out Stepstone Burgiss Group N/A
recommended practice in this area.
Source: Buyouts
However, none of these efforts has
attempted to standardize reporting and
none have tackled the issue of reporting 157 and that may take a while to settle the performance of one GP to another.”
in a format that can be downloaded down. One issue that we are seeing is
by LPs. Instead, they have focused on variation in the methods used between Reporting Delays
getting GPs to provide specific types of firms that have holdings in the same It may be a while before the ILPA
information to investors. companies. That sometimes makes it Private Equity Principles, which set out
difficult in conversations with auditors best practices for GPs, are digested and,
FAS 157: Still Inconsistently when the investment is held through where appropriate, adopted.
Applied different GPs.” While the principles focus primarily on
Reporting formats is just one area Other investors are having similar areas such as fund terms, they touch on the
where LPs wish for greater improvement. issues. “FAS 157 implementation has area of reporting and it seems certain that
Another is in the application of FAS 157, gone relatively smoothly for the most some of private equity’s largest investors
the U.S. accounting standard that requires part, but it has taken some time to get will be expecting the principles to be
GPs to mark to market when valuing the necessary visibility on processes and embraced by GPs. Most GPs are already
their portfolio companies. Effective methodologies used by the GPs,” said providing much of the information set
November 2007, the implementation of Lichtner of Capital Dynamics. “Once we out in the principles, but the one area
this reporting standard is causing many are comfortable that a GP is using a good some may struggle with is timeliness.
LPs complications, despite the fact that methodology, we want to see them stick ILPA recommends that annual reports
most say that they are getting a lot of to it throughout the life of the company be made available within 75 days of year
information from GPs about how they investment unless there are very specific end, while quarterly reports should be
are arriving at their valuations. reasons for change. Also, this change disseminated within 45 days. That’s far
“The intent of FAS 157 is a good one, then should be transparent to investors.” from standard practice currently.
but arriving at the right approach and Grove Street’s Harris said that there can “We still have a problem with the delays
understanding for a long-term focused be a temptation to “flip-flop” between in reporting,” said Capital Dynamics’s
asset class such as private equity is valuation methodologies according to Lichtner. “There are still many GPs that
causing difficulties along the way,” what the markets are doing. “Those that take two and a half months after the
said StepStone Group’s Randall. “Some used the discounted cash flow method end of the quarter to report to us. GPs
of our clients are struggling with the would have found the valuations more should be on top of the numbers and
question: What do I have to know to flattering in the first part of last year,” he developments of each portfolio company
ensure that an underlying investment is said. “Now, multiples are more flattering so it shouldn’t take that long. It would be
valued appropriately? The rules under and there has been some changing of helpful to have the reports within four
ASC 820 (formerly known as FAS 157) methodologies, although the accountants weeks after the quarter end.”
keep changing and auditors aren’t have been quite heavy on this. But “The industry is notoriously slow at
in agreement about which valuation inconsistency in general between GPs getting reports to its investors,” said van
methodology to use, and sometimes is a problem as the accounting industry Swaay of Lyrique Private Equity. “That’s
even within the same firm.” allows them to interpret FAS 157 in especially true of year-end results. There
He added: “We’re seeing an evolution different ways. It means LPs have to do is a lot of frustration among investors
of fair value accounting following FAS a lot more work before they can compare that they are still getting NAVs from 31
Support Services Report 2010 Buyouts | VCJ | 7

Feature

How LPs Have Changed Their Portfolio Management times in ensuring their investors are
Since Summer 2007 happy with the level of information they
provide. Concerns over transparency that
LPs voiced in the earlier part of this decade
have generally been answered. The recent
Modified their investment criteria/ 60% financial crisis has shown GPs in a good
appetite for risk
light as most have been able to provide
Increased their due diligence 50% LPs with the information they needed to
before committing to a fund
assess their own positions in what was a
Demanded better reporting from GPs 49% highly uncertain time.
Yet LPs will continue to push for more
Enhanced their team’s skills/experience 40% consistent and timely reporting in a
format they can use. For some GPs, a
Changed their investment failure to respond could mean adding to
governance procedures 13%
their fundraising risk. The Coller survey
Other 6% of LPs found that poor reporting and
transparency had become one of the key
0 10 20 30 40 50 60 factors in deterring them from re-ups
with existing managers.
Source: Coller Capital Winter 2009-2010 Barometer LPs will also continue to ask for new
and additional information as the wider
December in June or even September. It Capital Dymamics. “Yet there is currently world steps up its scrutiny of corporate
may not be easy, but the industry needs not a good understanding of how best behavior and the regulatory environment
to develop tools that compensate for the to measure this in private equity and so increases the need to measure responsible
fact that it can be tricky. Everyone would the right framework and tools need to investment practices. The tools and
be much happier if they could get the be developed. Otherwise we have no way systems that GPs will need to ensure
information in the first quarter.” of judging how well policies are being they are meeting LP informational
implemented and what the economic requirements will need to adjust and
ESG Risk impact is.” develop to keep pace. v
Of course, even if GPs make progress Clearly, LPs aren’t looking for reams of
in all these areas, there will continue to extra reporting. Most believe they have
be requests for new types of information. about as much as they can cope with in any Factors Likely To Deter
One area that is rapidly becoming more case. But many will be asking questions Re-ups In The Next 12
important to LPs is environmental, social of their GPs that they haven’t previously, Months
and governance (ESG) risk. such as what their employment record is
Winter Winter
Over 700 investors have now signed in their portfolio companies, whether the   2008-09 2009-10
up to the United Nation’s Principles of businesses in which they invest are using
LP over-allocation to PE N/A 39%
Responsible Investing, requiring them energy efficiency measures as a means of
to build ESG risks into their investment reducing their bills and their impact on the LP capital constraints 41% 40%
decision-making processes and to work environment, and how GPs are measuring Changes to LP strategy 49% 50%
with the funds in which they invest to ESG risks in individual companies as well
ensure sound ESG management. “The as across the portfolio. They will need the GP style drift 72% 55%
financial crisis has caused the focus on data to answer these questions effectively. Sharing of carry within GP 29% 56%
ESG risks to be diminished,” said King “Most GPs will have a policy on ESG,
GP staff turnover 60% 74%
of PCG Asset Management. “But when but many are not quite there yet in terms
we get past the recession and people are of implementing it and reporting on their Conflicts of interest 51% 76%
less worried about their private equity performance in this area,” said Brown of Poor reporting/transparency 39% 76%
portfolios, we anticipate increased focus Hermes GPE. “Yet LPs will be asking more
on this.” and more about these issues. That doesn’t Continuity/succession issues 60% 78%
That clearly means GPs will need mean there should be a raft of reporting Terms & conditions 57% 79%
to embed new processes in their own documents for this as I suspect most LPs
Poor performance of a GP’s 75% 84%
organizations and, importantly, report will want to speak to GPs face to face last fund
on them. “ESG risk is creeping up the about this.”
agenda with many LPs,” said Lichtner of GPs have come a long way in recent Source: Coller Capital Winter 2009-2010 Barometer
8 | Buyouts | VCJ Support Services Report 2010

Support Services
PEF Services LLC Allen Greenberg
Executive VP
Clients Served
• Buyout firms
allen@pefundservices.com • Venture firms
Anne Linden, CPA • Institutional investors
VP • Mezzanine firms
annel@pefundservices.com • Real estate firms
• Funds of funds
Dave DiMatteo • SBIC Funds
Fund Accountant
dave@pefundservices.com Services Offered
• Managing of capital calls, distributions
MAIN OFFICE Samuel Tarshish • Creating quarterly and annual reports for
155 Pompton Ave, Suite 106 Fund Accountant investors
Verona, NJ 07044 samuel@pefundservices.com • Web site for LP data and reports
USA Matt Gavin • Allocation of taxes
www.pefundservices.com Jr. Fund Accountant • Tracking investor allocations
Phone: 212-203-4685 matt@pefundservices.com • Preparation of tax filings
Fax: 212-202-6204 • Regulatory compliance
Maryann Lubanski
PERSONNEL Jr. Fund Accountant Description of Services
maryann@pefundservices.com
PEF Services is a fund administrator that focuses on
Anne Anquillare, CFA Swapna Upperpalli serving the needs of small to mid-sized funds, with
President IT Specialist an expertise in the SBIC industry. As experienced
anne@pefundservices.com swapna@pefundservices.com fund managers ourselves, we understand the
David Gerogosian Marva Hill Simmons importance of maintaining top-level quality in
Executive VP marva@pefundservices.com compliance and administrative functions while
david@pefundservices.com managing the costs of those functions. In addition to
Loretta Murawa
Beth Manzi, CPA our services, we have built web-based applications
loretta@pefundservices.com
Senior Manager to facilitate the collection and dissemination
beth@pefundservices.com BRANCH OFFICE(S) of information and reporting to fund partners
and investors. With our technology and trained
Peter Stern, CPA 156 West 56th Street, suite 900 professional people, we offer a very compelling value
Senior Manager New York, NY 10019 proposition which allows a fund to achieve quality
peter@pefundservices.com Phone: 212-755-8686 in their back office while only paying for what they
Tami Rabinowitz, CPA need.
Senior Manager SCOPE OF OPERATIONS
Number of Clients: 38 firms (representing over 70
tami@pefundservices.com Year Founded: 2002 funds)
Joe Campbell Number of Employees: 17 Representative Clients: Hudson Ferry Capital,
Sr. Web Design Analyst and Development Engineer Main Business: Fund Administrator NewSpring Capital, Prophet Equity, Performance
joe@pefundservices.com Equity Management, Plexus Capital

Application Experts, LLC Jason Viado


Consultant


Venture firms
Institutional investors
MAIN OFFICE jason.viado@app-x.com • Wealthy investors
1010 Depot Hill Road, Suite 101 Ben Hendershot • Special advisors
Broomfield, CO 80020 Senior Consultant • Endowments, Impact Investors
USA ben.hendershot@app-x.com Services Offered
www.app-x.com • Managing of capital calls, distributions
Mark Dalius
Phone: 800-914-9120 • Creating quarterly and annual reports for
Consultant
Fax: 866-530-6668 investors
mark.dalius@app-x.com
• Web site for LP data and reports
PERSONNEL Kristen Larson • Monitoring of portfolio investments
Kevin Kelly Office Manager • Tracking investor allocations
CEO kristen.larson@app-x.com • Regulatory compliance
kevin.kelly@app-x.com BRANCH OFFICE(S) Description of Services
Joe McVicker
18 Adams Lane Application Experts specializes in serving the
CTO
Wayland, MA 01778 needs of alternative asset fund managers and
joe.mcvicker@app-x.com
Phone: 508-358-2198 investors. Our products: AIM, Pulse, and CANDI,
Stevan Simich are built on Salesforce.com and 100% cloud-based
COO 100 N. Riverside Plaza, Suite 2400 — no additional hardware or software required.
stevan.simich@app-x.com Chicago, IL 60606 We implement CRM, Fundraising, Dealflow,
Josh Bowes Phone: 312-445-8735 LP Management, and Portfolio Monitoring/
Senior Consultant Metric Tracking workflows using a robust project
SCOPE OF OPERATIONS
josh.bowes@app-x.com management methodology that ensures every firm
Year Founded: 2006 gets the right solution quickly.
Jill Montera
Number of Employees: 9
Senior Consultant Number of Clients: 26
Main Business: Software Developer
jill.montera@app-x.com Representative Clients: RCP Advisors, Aether
Clients Served Investment Partners, UTIMCO, Pepperdine
• Buyout firms University, Gray Ghost Ventures
Cloud & Clear:
Centralizing contact management, fundraising, and investing processes.

AIM by Application Experts transforms Salesforce.com into a Maximize fundraising opportunities


complete front office solution for Fund Managers.

Using AIM means better communication with limited partners and AIM offers complete visibility into your fundraising pipeline and a
attracting and retaining more in the future. It means a deeper full history of communication. The system is both flexible and
understanding of all investments in your universe, your pipeline, robust to support a wide range of fundraising strategies.
and your portfolio. It means more time investing and fundraising
and less time hunting for information and preparing for meetings. AIM generates numbered PPM documents and can deliver them
via fully integrated secure data rooms. An audit trail of who, what,
CRM systems are designed to track and forecast sales activities. and when is automatically maintained for all data room activities.
AIM is different. AIM speaks the language of private equity and
understands the complex relationships between people and Many AIM clients demonstrate their systems to potential limited
organizations in both the fundraising and investing workflows. partners as part of their pitch. Having a company knowledgebase
that demonstrates an investing methodology and a clear record of
due diligence activity makes a powerful statement to potential
Leverage the Salesforce.com cloud investors.
Application Experts created AIM based on years of experience
working with alternative asset fund managers and investors. With Complete the relationship cycle
AIM there’s no hardware to buy or software to install. Your entire
team can access the system from anywhere, including a mobile AIM empowers your front office with tools necessary to stay in
phone, and share up-to-the-minute information. contact with limited partners and monitor all fund investments.
Investor relations staff has ready access to subscription
AIM runs entirely inside the Salesforce.com cloud for rock-solid information and up-to-date metrics on portfolio companies and
reliability and security. The platform is a market leader with over fund performance. This visibility creates higher levels of service
2 million users and $1 billion in annual revenue. and reinforces credibility for future fundraising.

Optimize your investment pipeline


AIM streamlines Monday morning meetings and raises
AIM enables you to track deals through the entire evaluation accountability for everyone. The productivity gains have
process in a scalable manner. Increased deal-flow is easily been meaningful and are driven by App-X’s unique
handled without adding complexity and confusion. industry expertise.
Michael Painter, Principal
The system provides structure and helps your team perform Plexus Capital
necessary due diligence steps accurately and on time. All
important changes in deal data are tracked for easy compliance Stay focused on investing, not software
reporting.
Your time is valuable. You can’t afford to spend months
implementing new software, nor will your team appreciate a
system that adds work to their day.

We understand the world of private equity and have developed a


thorough and efficient process for implementation and training so
it’s completed in weeks, not months. AIM is configured to your
unique needs, so it lightens your workload instead of adding to it,
and once you’re up and running we provide ongoing support so
your team can focus on investing and fundraising.

Contact us for a demonstration


Edward Reynolds
Application Experts, LLC
(303) 565-5922
When the time comes to make an investment decision, every piece edward.reynolds@app-x.com
of information you have about a deal: every meeting held, every http://www.app-x.com
party involved, and every critical email is in one place, facilitating
more informed decisions and a more efficient process.
10 | Buyouts | VCJ Support Services Report 2010

Support Services
3i Infotech - Framework AARM Corporation Gary Teuber
Principal
MAIN OFFICE MAIN OFFICE gteuber@abacusbl.com
Level 35 PO Box 53
25 Canada Square Belmont, MA 02478 SCOPE OF OPERATIONS
London, E14 5LQ USA Year Founded: 1998
United Kingdom www.aarmcorp.com/ Number of Employees: 5
www.frameworksoftware.com Phone: 877 296 2276 Main Business: Fund Administrator
Phone: +44 (0)20 7071 3000 Fax: 617 649 8898
Clients Served
PERSONNEL PERSONNEL • Families, Corporate Business Owners
Elspeth Goodchild Bratati Ghosh Description of Services
Managing Director CEO
bghosh@aarmcorp.com Abacus Business Leaders provide hands-on senior
Sanjay Tolani level leadership for organizations with revenues up
Business Development Director Gitanjali Swamy
to $50 million. We work on an interim and project
Founder and Chairman
Bulent Osman basis, full-time or part-time. We focus on growth
gms@aarmcorp.com
Sales & Marketing Director for our clients – sales growth, earnings growth and
Irina Zeltser growth in enterprise value. Key offerings include:
Jeremy Ward Founder and CTO —Strategy In A Boxsm. One of our partners
Professional Services Director izeltser@aarmcorp.com facilitates this step-by-step process that engages
Graham Fisher Nate Richards and commits the management team to a clear
Operations Director Director of Business Development purpose, specific major objectives and tactics to take
nrichards@aarmcorp.com the business there. —Cash flow management and
Jeff Ashford balance sheet restructuring to support expanding
Product Director SCOPE OF OPERATIONS sales —Exit and succession strategies enabling
Adrienne Waterfield owners to work on the business and back away from
Year Founded: 2009 being lost in it, thereby creating greater value for a
Account Director Number of Employees: 6 future buyer.
Main Business: Software Developer
Number of Clients: 15
SCOPE OF OPERATIONS Clients Served Representative Clients: Cadence Inc., Concord
Year Founded: 2000 • Buyout firms Promotions, George T. Schmidt, Millennium
Number of Employees: • Venture firms Electronics, Inc., Savco Corporation
Main Business: Software Developer • Institutional investors
• Wealthy investors
Clients Served • Special advisors
• Buyout firms • Consultants Armor Compliance LLC
• Venture firms MAIN OFFICE
• Institutional investors Services Offered
• Wealthy investors • Web site for LP data and reports 22 Batterymarch Street
• Special advisors • Monitoring of portfolio investments Boston, MA 02109
• Consultants USA
Description of Services www.armorcompliance.com
Services Offered AARM (Alternative Asset Risk Management) is a Phone: 617-501-2055
• Managing of capital calls, distributions Software-as-a-Service offering (SaaS) that delivers Fax: 617-507-6118
• Creating quarterly and annual reports for comprehensive analytical tools – insight on demand
investors - for investors in private equity. PERSONNEL
• Web site for LP data and reports
Douglas F. MacLean
• Allocation of taxes
Managing Member
• Monitoring of portfolio investments
• Tracking investor allocations Abacus Business Leaders, dmaclean@armorcompliance.com
• Preparation of tax filings LLC SCOPE OF OPERATIONS
• Regulatory compliance
MAIN OFFICE Year Founded: 2009
Description of Services 500 Lake Cook Rd., Suite 350 Number of Employees: 1
Deerfield, IL 60015 Main Business: Software Developer
Framework is a complete, end-to-end alternative
assets software solution which helps manage risk, USA Clients Served
enables transparency and increases operational www.abacusbl.com • Buyout firms
efficiency for all types of organisation across the Phone: 877-412-2228 • Venture firms
entire private equity market. For the investment Fax: 312-637-9520 • Institutional investors
team, Framework’s rich, easy-to-use functionality • Wealthy investors
enables effective management of relationships for
PERSONNEL
Services Offered
fund raising and deal marketing. The system can be Tim Knaus
• Preparation of tax filings
configured to support different deal flow processes, Principal
• Regulatory compliance
manage documents and meet investor reporting tknaus@abacusbl.com
requirements. Framework supports the back Matt Prazenka Description of Services
office with powerful portfolio administration, fund Principal
accounting, performance monitoring, general ledger, Armor Compliance LLC provides comprehensive
mprazenka@abacusbl.com compliance solutions to hedge fund and private
reporting and ad-hoc enquiry functionality.
C.J. Ritterbusch equity fund managers.
Principal Number of Clients: 20
cjritterbusch@abacusbl.com
Support Services Report 2010 Buyouts | VCJ | 11

Support Services
The Burgiss Group BRANCH OFFICE(S) SCOPE OF OPERATIONS
MAIN OFFICE One Sansome Street, 21st Floor Year Founded: 2000
San Francisco, CA 94104, USA Number of Employees: 65
111 River Street, 10th Flooor Phone: 415-627-6377 Main Business: Fund Administrator
Hoboken, NJ 7030 michelle.white@citi.com
USA Clients Served
www.burgiss.com • Buyout firms
Glenn Kennedy
Phone: 201-427-9600 • Venture firms
3 Garden Road
• Institutional investors
BRANCH OFFICE(S) Citibank Tower, 39th Floor
• Wealthy investors
Central, Hong Kong
35 W. Lancaster Avenue, Suite 100 • Special advisors
Phone: 852-2868-8986
Paoli, PA 19301 • Consultants
glenn.kennedy@citi.com
USA • Sovereign Wealth Funds
Phone: 610-420-5584 Gavan McGuire Services Offered
33 Canada Square • Managing of capital calls, distributions
SCOPE OF OPERATIONS Canary Wharf • Creating quarterly and annual reports for
Year Founded: 1986 Citigroup Centre 1 investors
Number of Employees: 90 London, UK • Web site for LP data and reports
Main Business: Software Developer Phone: 44 207 508 0220 • Allocation of taxes
gavan.m.mcguire@citi.com • Monitoring of portfolio investments
Clients Served • Tracking investor allocations
• Institutional investors SCOPE OF OPERATIONS • Preparation of tax filings
• Wealthy investors • Regulatory compliance
• Special advisors Year Founded: 1993
Number of Employees: 270
• Consultants Description of Services
Main Business: Fund Administrator
Services Offered Complete Front Office, Middle Office and Back Office
Clients Served
• Managing of capital calls, distributions Services, Full compliance under Basel 2, Solvency
• Buyout firms
• Creating quarterly and annual reports for 2, MIFID and Regulations NMS Daily Market-to-
• Venture firms
investors Market, Stress Testing, VaR, IVaR and Monte Carlo
• Institutional investors
• Monitoring of portfolio investments Simulations, Straight Through Processing at T+0
• Tracking investor allocations Services Offered
Number of Clients: 35
• Managing of capital calls, distributions
Description of Services Representative Clients: Israel Ministry of Finance,
• Creating quarterly and annual reports for
Teva Pharmaceuticals, Israel Aerospace Industries,
Burgiss provides sophisticated analytical toolsets investors
Clal Insurance BMW (Israel)
along with rich industry data to enable institutional • Allocation of taxes
investors and advisors to make sense of their private • Tracking investor allocations
equity and real asset portfolios. By helping clients • Preparation of tax filings
understand their data through Private i, Private Cortland Fund Services
Description of Services
informant and Private iQ, investment managers can MAIN OFFICE
evaluate history to make better informed decisions Citi Private Equity Services is a leading global
225 W. Washington, Suite 1450
about the future. provider of accounting, adminstration and tax
Chicago, Il 60606
Number of Clients: 305 services to the private equity and venture capital
USA
industry. Citi offer a high customized shared service
www.cortlandfs.com
solution, experienced staff with robust industry
Phone: 312-564-5100
knowledge, and leading-edge technology. Citi’s
Citi Private Equity Services comprehensive range of professional services and
Fax: 312-376-0751
MAIN OFFICE solutions include: Fund Administration, Accounting PERSONNEL
& Investor Services, Tax Compliance Services,
245 Fifth Avenue Corporate Services and Technology. Citi has a global Tom Pearson
New York, New York 10016 presence with an exclusive focus on private equity. Managing Director
USA tom.pearson@cortlandfs.com
www.privateequity.transactionservices.citigroup.com Number of Clients: 100+ Sponsors
Doug Hart
Phone: 212-477-0909
Managing Director
Fax: 212-447-7020
doug.hart@cortlandcms.com
PERSONNEL
(ISR) - Management &
Russ Goldenberg
Consulting Ltd Managing Director
Joe Patellaro
Managing Director MAIN OFFICE russ.goldenberg@cortlandcms.com
joseph.patellaro@citi.com 92 Arlozorov Street Lora Peloquin
Andrew Hoemann Holon, Israel 58380 Managing Director
Director www.contact-inv.com lora.peloquin@cortlandcms.com
andrew.hoemann@citi.com Phone: +972 3 651 33 52 Tim Houghton
Fax: +972 3 505 87 91 Managing Director
Mark O’Connor
Senior Vice President PERSONNEL tom.houghton@cortlandcms.com
mark.oconnor@citi.com Greg Myers
Ofer Abarbanel
John Vancura Managing Director
Chief Executive Officer
Senior Vice President greg.myers@cortlandcms.com
ofer-inv@contact-inv.com
john.vancura@citi.com Michael Dombai
Tsvia Bar
Director
Chief Operating Officer
michael.dombai@cortlandcms.com
tsvia-inv@contact-inv.com
12 | Buyouts | VCJ Support Services Report 2010

Support Services
Kevin Williams
Director
PERSONNEL EACG GmbH
kevin.williams@cortlandcms.com Kenneth M. Pierce MAIN OFFICE
Co-Founder and Managing Partner
Suzanne Smith kpierce@dmlt.com Schweizer Str. 16
Managing Director Frankfurt am Main, 60594
suzanne.smith@cortlandcms.com Ben Mazza Germany
Managing Director www.eacg.de
Jessica Mead bmazza@dmlt.com Phone: +49 69 3660 2860
Managing Director, General Counsel
Fax: +49 69 3660 2857
jessica.mead@cortlandcms.com BRANCH OFFICE(S)
Matt Biver SCOPE OF OPERATIONS
22 W. Washington, Suite 1500
Director Chicago, IL 60602 Year Founded: 2004
matt.biver@cortlandcms.com USA Number of Employees: 8
Luke Newcomb Phone: 312-854-8050 Main Business: Fund Administrator and Software
Manager apinkert@dmlt.com Developer
luke.newcomb@cortlandcms.com Clients Served
Radoslava Karaivanova 21/F ICBC Tower, Citibank Plaza • Buyout firms
Manager 3 Garden Road • Venture firms
rada@cortlandfs.com Central, Hong Kong • Consultants
Phone: +852 2273 5857
Beata Konopko mng@dmlt.com Description of Services
Manager
beata.konopko@cortlandcms.com Ashwin Advani Enterprise Architecture Consulting Group is
502, Shreekanth Chambers specialized in re-arranging IT-driven business
SCOPE OF OPERATIONS Chembur, Mumbai 400071 models and rebuilding IT architectures. We have
India developed a special Risk Analysis Matrix for IT
Year Founded: 2008 due diligence allowing focussed Business/IT
Number of Employees: 32 Phone: 91-022-25211184
aadvani@dmlt.com assessments.
Main Business: Fund Administrator
Clients Served Gene Berry
• Venture firms 1731 South Kings Avenue Eagle Investment Systems
• Institutional investors Brandon, FL 33511 MAIN OFFICE
Services Offered USA
Phone: (813) 676-0508 One Wells Avenue
• Managing of capital calls, distributions
gberry@dmlt.com Newton, MA 2459
• Creating quarterly and annual reports for
USA
investors SCOPE OF OPERATIONS www.eagleinvsys.com
• Web site for LP data and reports
Year Founded: 2001 Phone: 617-219-0100
• Allocation of taxes
• Monitoring of portfolio investments Main Business: Software Developer PERSONNEL
• Tracking investor allocations Clients Served
• Regulatory compliance John Lehner
• Buyout firms President and CEO
Description of Services • Venture firms
• Real Estate, Fund of Funds, Mezzanine, Debt, Marc Firenze
Cortland is a provider of fund administration Hedge Funds and all other Alternative Asset Chief Technology Officer
and outsourcing services to hedge funds, Firms Fred Schpero
asset managers, banks, mortgage companies Chief Financial Officer
and government agencies. Cortland provides Services Offered
independent asset servicing, analytics, reporting, • Managing of capital calls, distributions Dan St. Onge
and accounting functions required by institutional • Web site for LP data and reports Chief Operations Officer
investors and fund managers to operate their day- • Tracking investor allocations
to-day business. Additionally, clients find an expert BRANCH OFFICE(S)
Description of Services
team of consultants prepared to offer their depth of 65 LaSalle Road, Suite 305
knowledge to enhance the success of any phase or DMLT is an independent company offering a suite West Hartford, CT 6107
business niche. Experience the high-touch service of Web-based financial reporting & fundraising USA
Cortland has to offer. products to the alternative asset community under Phone: 1-860-561-4602
the brand name Investment Café. DMLT serves firms
Number of Clients: 65 managing over $150 billion in capital commitments DIFC-The Exchange Bldg.5 North Level 6
with more than 46,000 investors in 120+ countries. P.O.Box 506723
DMLT’s flagship product, Investment Café includes Dubai, U.A.E
DMLT - Investment Cafe Investor Reporting, Fundraising, CRM and Capital Phone: + 971 44 252 501
MAIN OFFICE Call Management. Investment Café has been the
system of choice because it addresses the unique Eagle Investment Systems
245 5th Ave needs of the investor, and provides productivity BNY Mellon Centre
New York, NY 10016 tools that significantly reduce the burden of fund 160 Queen Victoria Street
US administration. London, EC4V 4LA, UK
www.investmentcafe.com
Phone: + 44 20 7163 5700
Phone: 212-213-0153
Fax: 212-213-0153
Eagle Investment Systems
200 Park Avenue, 7th Floor
New York, NY 10166
USA
Support Services Report 2010 Buyouts | VCJ | 13

Support Services
Eagle Investment Systems
One Mellon Financial Center
Ernst & Young SCOPE OF OPERATIONS
500 Grant Street MAIN OFFICE Year Founded: 2002
Pittsburgh, PA 15258 Number of Employees: 10
5 Times Square Main Business: Software Developer
USA New York, NY 10036
Phone: + 1 412 234 1131 USA Clients Served
www.ey.com • Buyout firms
SCOPE OF OPERATIONS • Institutional investors
Phone: 212-773-3000
Year Founded: 1989 Fax: 212-773-3000 • Wealthy investors
Number of Employees: 500 • Special advisors
Main Business: Software Developer PERSONNEL • Consultants
David Origlia • Fund Administrators
Clients Served
• Institutional investors Director Services Offered
david.origlia@ey.com • Managing of capital calls, distributions
Services Offered • Monitoring of portfolio investments
• Allocation of taxes SCOPE OF OPERATIONS • Tracking investor allocations
• Monitoring of portfolio investments
Year Founded: 1900
• Regulatory compliance
Number of Employees: 250,000 Description of Services
Description of Services Main Business: Fund Administrator Data Integration (Interfaces) Portfolio Analytics
Clients Served Reporting Portfolio Managment System
Eagle Investment Systems LLC is a global provider Implementation
of financial services technology, serving the world’s • Buyout firms
leading financial institutions. Eagle provides • Venture firms Number of Clients: 50
enterprise-wide, leading-edge technology and • Institutional investors
professional services for data management, Services Offered
investment accounting and performance • Monitoring of portfolio investments Fonds de solidarite FTQ
measurement. Eagle’s Web-based solutions support • Preparation of tax filings
the complex requirements of firms of any size
MAIN OFFICE
• Regulatory compliance
including institutional investment managers, mutual • Valuation services 545 Cremazie Blvd. East, Suite 200
funds, hedge funds, brokers, public funds, plan Montreal, Quebec H2M 2W4
sponsors and insurance companies. Eagle’s product Number of Clients: 150 Canada
suite is offered as an installed application or can be Representative Clients: Fortress, York Capital, The www.fondsftq.com
hosted via Eagle ACCESSSM, Eagle’s ASP offering. Carlyle Group, Warburg Pincus, Lexington Partners Phone: 514-383-8383
Eagle Investment Systems LLC is a subsidiary of The Fax: 514-850-4847
Bank of New York Mellon Corporation.
extensionEngine SCOPE OF OPERATIONS
Number of Clients: 130
MAIN OFFICE Year Founded: 1983
Number of Employees: 450
47 Reservation Road Main Business: Fund Administrator
Endurance Asset Andover, MA 1810
Management, Inc USA Clients Served
www.extensionengine.com • Buyout firms
MAIN OFFICE • Institutional investors
Phone: 888-822-2516
1661 Worcester Road, Suite 303 Fax: 888-822-2516 • Consultants
Framingham, MA 1701 Services Offered
USA PERSONNEL • Monitoring of portfolio investments
www.endurancecap.net Niksa Radovic
Phone: 508-665-4800 CTO
Fax: 508-665-4801 Niksa@extensionEngine.com Gen II Fund Services LLC
PERSONNEL BRANCH OFFICE(S) MAIN OFFICE
Mike Hullinger Croatia 1270 Avenue of the Americas, 20th Floor
President & CEO niksa@extensionengine.com New York, New York 10020
mhullinger@endurancecap.net USA
John McDonough
Portfolio Manager/Partner Fascet LLC www.gen2fund.com
Phone: 212-408-0550
jmcdonough@endurancecap.net MAIN OFFICE Fax: 212-408-0594
Jeff Diggins 224 W. 30th St., Suite 808
Partner SCOPE OF OPERATIONS
New York, NY 10001
jdigins@endurancecap.net www.fascet.com Year Founded: 2009
Mona Macero Phone: 212-448-9830 Number of Employees: 30
CIO Fax: 212-937-3809 Main Business: Fund Administrator
mmacero@endurancecap.net BRANCH OFFICE(S) Clients Served
• Buyout firms
BRANCH OFFICE(S) 206 11th Street, Suite 504 • Venture firms
5 Milk Street, Suite 301 Atlanta, GA 30309
Phone: 2123650669 Services Offered
Portland, ME 4101
dhatami@fascet.com • Managing of capital calls, distributions
USA
• Creating quarterly and annual reports for
Phone: 207-772-1332
investors
Fax: 207-874-0868
• Monitoring of portfolio investments
• Tracking investor allocations
14 | Buyouts | VCJ Support Services Report 2010

Support Services
Description of Services Services Offered SCOPE OF OPERATIONS
• Managing of capital calls, distributions
Gen II is exclusively focused on providing superior • Creating quarterly and annual reports for Year Founded: 2002
fund administration services to private equity fund investors Number of Employees: 95
sponsors and investors throughout the world. We • Web site for LP data and reports Main Business: Fund Administrator
have an unmatched level of private equity industry • Allocation of taxes Clients Served
experience.Our services include :fund administration • Monitoring of portfolio investments • Venture firms
and accounting(which includes partner allocations • Tracking investor allocations • Institutional investors
and waterfall computations) ,capital call and • Preparation of tax filings • Wealthy investors
distribution processing,investor relations,risk • Regulatory compliance • Special advisors
management and performance reporting.In addition
• Hedge Funds and Funds of Hedge Funds
Gen II provides bill paying,accounting and financial Description of Services
reporting services to fund managers,general partner Services Offered
entities and portfolio companies. Fund establishment Registrar and transfer agency • Managing of capital calls, distributions
Administration, valuations and reporting Insurance • Creating quarterly and annual reports for
Number of Clients: Servicing over 15 Billion of policy administration and unit pricing calculations
Committed Capital investors
Stock Exchange Listings Company Formation • Monitoring of portfolio investments
Number of Clients: 40 • Tracking investor allocations
Representative Clients: Juridica Investment Ltd, • Regulatory compliance
Glenara Management Cenkos CI Ltd, Midas Capital Plc., MKE Ltd, Kantour
Services Ltd Recour Description of Services
MAIN OFFICE IDS is a leading independent specialist fund services
company, we provide a full suite of integrated
36, Ibis Avenue
Sodnac, Quatre Bornes
Investment Data Services back office administration services to hedge fund
managers, fund of fund managers and private
Mauritius Group (IDS) equity fund managers. Key services will include
www.glenaraservices.com MAIN OFFICE advice determining fund structure and domicile, full
Phone: 230-427-3676 and independent reconciliation and pricing of the
Fax: 230-427-1561 5th floor, IDS House,
8 St Georges Mall portfolio, maintenance of the investor register and
processing of subscriptions and redemptions.
PERSONNEL CapeTown, Western Cape 8001
South Africa Number of Clients: 80
Lorna Chuttoo www.idsfundservices.com
Managing Director Phone: +27 21 4021600
lorna.chuttoo@glenaraservices.com
Claude Michel Jory
Fax: +27 865748893 Invient
Head of Business Development PERSONNEL MAIN OFFICE
claude-michel.jory@glenaraservices.com Ian Hamilton 1388 Terra Bella Avenue
Yadvi Desha Chairman and CEO Mountain View, CA 94043
Legal and Compliance Executive ian.hamilton@idsfundservices.com USA
yadvi.desha@glenaraservices.com Tony Christien www.invient.com
Director Phone: 650-316-5990
Nazleen Edoo
Company Secretary tony.christien@idsfundservices.com SCOPE OF OPERATIONS
nazleen.edoo@glenaraservices.com Andrew Frankish
Year Founded: 1994
Kovilen Pyanee Director
Number of Employees: 52
Chief Financial Officer andrew.frankish@idsfundservices.com
Main Business: Fund Administrator and Software
kovilen.pyanee@glenaraservices.com Andrew Minor Developer
Subiraj Ramanjooloo Manager
Clients Served
Accounts Manager andrew.minor@idsfundservices.com
• Institutional investors
subiraj.ramanjooloo@glenaraservices.com • Special advisors
BRANCH OFFICE(S)
Yoshinee Parasuraman • Consultants
Head of Valuation Department 1 Berkeley Street
London, W1J8DJ Services Offered
yoshinee.parasuraman@glenaraservices.com
United Kingdom • Managing of capital calls, distributions
SCOPE OF OPERATIONS Phone: +44 20 70169161 • Creating quarterly and annual reports for
andrew.ritchie@ids-tennyson.com investors
Year Founded: 2008 • Web site for LP data and reports
Number of Employees: 24 2nd floor, tower Business Centre • Monitoring of portfolio investments
Main Business: Fund Administrator Tower Street • Tracking investor allocations
Clients Served Swatar, BKR3013 • Regulatory compliance
• Buyout firms Malta
Phone: +356 2546 6666
Description of Services
• Venture firms
• Institutional investors andrew.frankish@idsfundservices.com From family trusts to funds of funds, private equity
• Wealthy investors LPs of all sizes use Invient’s outsourced services and
• Special advisors IDS Mauritius software products to reduce their back-office costs
• Consultants 2nd floor, Block B, Ruisseau Creole Offices while improving the quality of investment decisions.
• Investment Managers La Mivoie, Riviere Noire
Number of Clients: 25-50
Mauritius
Phone: +230 483 5130
andrew.minor@idsfundservices.com
Support Services Report 2010 Buyouts | VCJ | 15

Support Services
IPS-Investment Partnership Singapore, 68912
Singapore


Allocation of taxes
Monitoring of portfolio investments
Services LLC Phone: (65) 68827713 • Tracking investor allocations
MAIN OFFICE angus.stjohn@jpmorgan.com • Preparation of tax filings
• Regulatory compliance
176 Federal Street, 5th Floor David Edwards - Head of Sales in Australia
Boston, MA 2110 259 George Street, Floor 36
USA
www.ipsfundservices.com
Sydney, 2000 Australia KG FINANCIAL SOFTWARE PVT
Phone: 612 9250 4127
Phone: 617-723-5023 david.x.edwards@jpmorgan.com LTD
Fax: 617-812-2662
MAIN OFFICE
SCOPE OF OPERATIONS
SCOPE OF OPERATIONS KG Campus
Year Founded: 2005 Saravanampatti
Year Founded: 2001 Number of Employees: 275
Number of Employees: 4 Coimbatore, Tanilnadu 641035
Main Business: Fund Administrator India
Main Business: Fund Administrator
Clients Served www.kgfsl.com
Clients Served • Venture firms Phone: 0422-2666187
• Buyout firms • Institutional investors Fax: 0422-2668325
• Venture firms • Wealthy investors
PERSONNEL
Services Offered Services Offered
• Managing of capital calls, distributions • Managing of capital calls, distributions Gerald Jonathan
• Creating quarterly and annual reports for • Creating quarterly and annual reports for Manager - Business Development
investors investors jerald.jonathan@kgfsl.com
• Web site for LP data and reports • Web site for LP data and reports
• Allocation of taxes BRANCH OFFICE(S)
• Allocation of taxes
• Monitoring of portfolio investments • Monitoring of portfolio investments SUITE #108, 1ST FLOOR, NO-12,BAKE HOUSE
• Tracking investor allocations • Tracking investor allocations KHALA GHODA, FORT
• Regulatory compliance • Preparation of tax filings MUMBAI, MAHARASHTRA 400023
• Regulatory compliance INDIA
Description of Services Phone: 022-32496889
IPS offers small to mid-sized funds the highest level Description of Services jerald.jonathan@kgfsl.com
of service and provides custom solutions for complex J.P. Morgan provides innovative outsourced private
requirements. Unlike clients of larger providers, IPS SCOPE OF OPERATIONS
equity, real estate and infrastructure solutions
clients work directly with our top professionals. This that leverage our extensive expertise, powerful Year Founded: 2004
hands-on, proactive approach means that your fund technology and proven processes. We support the Number of Employees: More than 200
gets the attention it deserves and the service you needs of the world’s leading private equity funds Main Business: Software Developer
expect. IPS is owned by our professionals with no through decades of experience and a reputation
outside investors. All IPS professionals are trained at Clients Served
for superior quality of service. Our service is • Institutional investors
top-tier institutions and either are CPAs or on track distinguished by the breadth of our capabilities
to becoming CPAs — something you just won’t find • Wealthy investors
that go beyond financial reporting and book- • Retail Stock Brokers, Asset Management
anywhere else. keeping to cover waterfall and carry administration, Companies, Banks
Number of Clients: 23 financial calculations oversight, and property data
optimization, to help clients enhance returns, Services Offered
mitigate risk and increase efficiency. We are located • Managing of capital calls, distributions
• Creating quarterly and annual reports for
J.P. Morgan Private Equity & in New York, Chicago, Dallas, San Francisco, London,
investors
Sydney, Jersey, Luxembourg and Hong Kong.
Real Estate Services • Monitoring of portfolio investments
Number of Clients: 100 • Preparation of tax filings
MAIN OFFICE
• Regulatory compliance
1 Chase Manhattan Plaza
New York, NY 10005 Kaufman Rossin Fund Description of Services
USA
www.jpmorgan.com/visit/pps
Services Software Solutions, back office brokering-clearing
and settlement, middle office wealth management
Phone: 212-552-4100 MAIN OFFICE
solutions, financial accounting solutions
Fax: 646-224-5560 155 Federal St, 6th Floor Number of ClientsMORE THAN 150
BRANCH OFFICE(S) Boston, MA 2110 Representative ClientsHSBC Securities and Capital
USA Markets (India) Private Ltd, Mumbai , HSBC
1 Chase Manhattan Plaza, Floor 17 www.krfs.com Custodial Services, UBS Securities, India, Macquarie
New York, NY 10005-1401 Phone: 305-858-5600 Capital Securities India Pvt Ltd, Barclays Capital
USA Fax: 305-856-3284 India Pvt Ltd, Indiabulls Capital, India, ABN Amro
Phone: 212-552-4553 Asia Equities India Ltd (now RBS), HSBC Asset
JOHN.WEEDA@jpmchase.com SCOPE OF OPERATIONS Management Company, Mumbai, HSBC Bank
Year Founded: 1994 India, HSBC Investdirect Securities, DSP Merrill
60 Victoria Embankment, Floor 04 Number of Employees: 75 Lynch, Mumbai (now BOA), Morgan Stanley India
London, EC4Y 0JP Main Business: Fund Administrator Financial Services, Mumbai, Shah Investors Home
UK Ltd, Ahmedabad, Fortune Wealth Management
Phone: (44) 207-325-9566 Services Offered Pvt Ltd, Coimbatore, Basan Equity Broking Pvt Ltd,
patrick.h.mccullagh@jpmchase.com • Managing of capital calls, distributions Hyderabad
• Creating quarterly and annual reports for
Angus St. John - Head of Sales in Asia investors
168 Robinson Road, Floor 24 • Web site for LP data and reports
16 | Buyouts | VCJ Support Services Report 2010

Support Services
La Meer Associates Glen Shields
Managing Director
MB Fund Administration
MAIN OFFICE gshields@leverpointmgt.com Services
426 Novato Avenue MAIN OFFICE
BRANCH OFFICE(S)
Sunnyvale, CA 94086 E - 51
USA 230 Park Avenue Sector - 3
www.lameera.com New York, NY 10169 Noida, Uttar Pradesh 201301
Phone: 408-739-2562 United States India
Phone: 518-373-5500 www.mbbpo.com
PERSONNEL
SCOPE OF OPERATIONS Phone: +91 – 0120 – 4272365
Laxmi Ramanath Fax: +91 – 0120 – 4272365
CEO Year Founded: 1995
laxmi@lameera.com Number of Employees: 30 PERSONNEL
Main Business: Fund Administrator Anil Kumar Varshney
Srini Venkatesan
COO Clients Served CPA - Head of Department
srini@lameera.com • Buyout firms akv@mbbpo.com
Damian Clinton • Venture firms Bhupesh Kumar
VP of Sales and Marketing • Institutional investors CPA - Team Manager
dclinton@lameera.com Services Offered bk@mbbpo.com
Glen Patterson • Managing of capital calls, distributions Sunny Aggarwal
Director Sales and Marketing East Coast • Creating quarterly and annual reports for CPA - Team Manager
glen.patterson@lameera.com investors sa@mbbpo.com
• Web site for LP data and reports
Girish Gurnani • Allocation of taxes Nitin Uppal
Head of IT Business Consulting • Tracking investor allocations CPA - Team Manager
girish@lameera.com • Preparation of tax filings nu@mbbpo.com
Pradnya Jhamkhedkar Sandeep Bajpayi
Senior Business Analyst Description of Services Senior Financial Analyst
pradnya@lameera.com LeverPoint Management LLC is a boutique fund skb@mbbpo.com
adminstration firm that has been servicing the Mukesh Sharma
SCOPE OF OPERATIONS private equity industry for over 15 years. We work Senior Financial Analyst
Year Founded: 2007 to form a partnership with our clients that will last mk@mbbpo.com
Number of Employees: 8 from fund to fund. We provide accurate and timely
Manoj Tuteja
Main Business: Software Developer delivery of all fund and management company
Financial Analyst
reporting. We also have the ability to provide tax
Clients Served mt@mbbpo.com
preparation and compliance for private equity
• Venture firms Amit Kumar
entities.
• Institutional investors Financial Analyst
• Wealthy investors Number of Clients: 40
aks@mbbpo.com
• Special advisors
• Consultants SCOPE OF OPERATIONS
Services Offered LKCM Year Founded: 2007
• Monitoring of portfolio investments MAIN OFFICE Number of Employees: 20
• Tracking investor allocations Main Business: Fund Administrator and Software
• Regulatory compliance 301 Commerce Street, Suite 1600
Developer
Fort Worth, TX 76102
Description of Services US Clients Served
Phone: 817-332-3235 • Buyout firms
La Meer associats offers GRACE-IM for Operational • Venture firms
risk management system for fund administrators, SCOPE OF OPERATIONS • Institutional investors
custodians, hedgefunds, broker / dealers, RIAs and • Special advisors
GRACE-ODD Operational due diligence systems for Year Founded: 1979
Main Business: Fund Administrator • Hedge Funds
institutional investors
Clients Served Services Offered
• Buyout firms • Managing of capital calls, distributions
LeverPoint Management LLC • Venture firms • Creating quarterly and annual reports for
investors
• Institutional investors
MAIN OFFICE • Wealthy investors • Web site for LP data and reports
855 Route 146, Suite 250 • Monitoring of portfolio investments
Services Offered • Tracking investor allocations
Clifton Park, NY 12065 • Managing of capital calls, distributions
United States • Creating quarterly and annual reports for Description of Services
www.leverpointmgt.com investors
Phone: 518-373-5500 • Fund Administration • Book Keeping • Portfolio
• Web site for LP data and reports
Fax: 518-348-1348 Management • Financial Reports
• Allocation of taxes
PERSONNEL • Monitoring of portfolio investments Number of Clients: 10
• Tracking investor allocations Representative Clients: Caspian P.E. Fund; Caspian
Krista McCoy • Preparation of tax filings Real Estate; Caspian Capital Management; Natixis
Managing Director • Regulatory compliance Caspian Private Equity; OLX Inc
kmccoy@leverpointmgt.com
Support Services Report 2010 Buyouts | VCJ | 17

Support Services
McGuireWoods LLP PERSONNEL BRANCH OFFICE(S)
MAIN OFFICE John W. Castro 135 Main Street, 4th floor
CEO San Francisco, CA 94105
77 West Wacker Drive, Suite 4100 john.castro@merrillcorp.com United States
Chicago, IL 60618
USA Rick R. Atterbury SCOPE OF OPERATIONS
www.mcguirewoods.com COO
rick.atterbury@merrillcorp.com Year Founded: 1968
Phone: 312-849-8100
Number of Employees: 6100
Fax: 312-698-4548 Robert H. Nazarian Main Business: Fund Administrator and Software
CFO Developer
PERSONNEL robert.nazarian@merrillcorp.com
Mark Kromkowski Clients Served
Roy Gross
Partner - Chicago • Buyout firms
President, Marketing
mkromkowski@mcguirewoods.com • Venture firms
Roy.Gross@merrillcorp.com
• Institutional investors
Geoff Cockrell Brenda J. Vale • Wealthy investors
Partner - Chicago EVP • Special advisors
gcockrell@mcguirewoods.com Brenda.Vale@merrillcorp.com • Consultants
Mike Lusk Craig P. Levinsohn • Law Firms
Partner - Chicago EVP Services Offered
mlusk@mcguirewoods.com Craig.Levinsohn@merrillcorp.com • Creating quarterly and annual reports for
Chris Nesbit Katherine L. Miller investors
Partner - Charlotte Controller • Web site for LP data and reports
cnesbit@mcguirewoods.com Katherine.Miller@merrillcorp.com • Preparation of tax filings
Ramsey White • Regulatory compliance
Karen Fouke
Partner - Charlotte V.P. of DataSite Operations Description of Services
rwhite@mcguirewoods.com Karen.Fouke@merrillcorp.com
Merrill has become a leading provider of outsourced
Rob Marks Jim Snaza document management, branded marketing
Partner - Washington, DC Project Management services and other information management
rmarks@mcguirewoods.com Jim.Snaza@merrillcorp.com solutions to targeted vertical markets. Our solutions
Charles Cavallo Debbie Ruiz enable clients to create, access, control, analyze
Associate - Chicago Project Manager and communicate critical information for strategy,
Belle Pereira Debbie.Ruiz@merrillcorp.com marketing and regulatory compliance business
Associate - Chicago initiatives. Our solutions maximize both value and
Ryan Garvin ease of use for our customers.
Tom Donaldson Project Manager
Ryan.Garvin@merrillcorp.com Number of Clients: 200
Associate - Charlotte
Representative Clients: Hewlitt Packard, Agilent,
Bobile Ba Microsoft, Goldman Sachs, Wells Fargo
SCOPE OF OPERATIONS Project Manager
Main Business: Fund Administrator Bobile.Ba@merrillcorp.com
Clients Served Stacey Julien
Project Manager
MidCoast Capital, LLC
• Buyout firms
• Venture firms Stacey.Julien@merrillcorp.com MAIN OFFICE
• Institutional investors Marshall Norcutt 259 Radnor-Chester Road, Suite 210
• Wealthy investors Project Manager Radnor, PA 19087
• Special advisors Marshall.Norcutt@merrillcorp.com USA
• Consultants www.midcoastcapital.com
• SBIC Funds Felipe Cunha
Phone: 610-687-8580
Project Manager
Services Offered Fax: 610-971-2154
Felipe.Cunha@merrillcorp.com
• Regulatory compliance PERSONNEL
Dave Roberts
Description of Services Project Manager Stephen Harris
Dave.Roberts@merrillcorp.com Managing Principal
McGuireWoods provides administrative support for
private equity funds seeking licensure as a Small Sue Scherado sharris@midcoastcapital.com
Business Investment Company (SBIC Fund) from the Project Manager Michael Cuneo
U.S. Small Business Administration. Sue.Scherado@merrillcorp.com Managing Principal
Alexis Arnold mcuneo@midcoastcapital.com
Project Manager
Alexis.Arnold@merrillcorp.com SCOPE OF OPERATIONS
Merrill Corporation Jared Asuma Year Founded: 2003
Project Manager Number of Employees: 4
MAIN OFFICE Main Business: Fund Administrator
Jared.Asuma@merrillcorp.com
1731 Embarcadero Road Clients Served
Palo Alto, CA 94303 Lisa Miller
Project Manager • Buyout firms
United States • Venture firms
www.Datasite.com Lisa.Miller@merrillcorp.com
• Institutional investors
Phone: 650-493-1400 • Wealthy investors
Fax: 888-258-7324 • Special advisors
18 | Buyouts | VCJ Support Services Report 2010

Support Services
Description of Services Clients Served SCOPE OF OPERATIONS
• Buyout firms
Provide liquidity for limited partners via purchase of • Venture firms Year Founded: 1998
their interest, assumption of remaining unfunded • Institutional investors Number of Employees: 60
capital commitment or structured sharing • Wealthy investors Main Business: Software Developer
arrangement. • Special advisors Clients Served
Number of Clients: 12 • Consultants • Buyout firms
Representative Clients: Commons Capital, BEV • Venture firms
Services Offered
Capital, TDH III, Inc., Satwik Venture Partners, UTFC • Institutional investors
• Managing of capital calls, distributions
• Creating quarterly and annual reports for • Hedge funds, Funds of Funds, Real Estate Funds,
investors Family Offices, Prime Brokers
Morris Business • Web site for LP data and reports Services Offered
Development Company • Monitoring of portfolio investments • Managing of capital calls, distributions
• Tracking investor allocations • Creating quarterly and annual reports for
MAIN OFFICE • Regulatory compliance investors
413 Ave G #1 • Web site for LP data and reports
Redondo Beach, CA 90277 Description of Services • Monitoring of portfolio investments
USA The future is here. Navatar Private Equity CRM, • Regulatory compliance
www.MorrisBDC.com built on salesforce.com’s cloud computing platform,
Phone: 310-483-2244 is getting close to its first 100 private equity/VC Description of Services
customers – all in the space of 18 months. With Since 1998, Netage Solutions, Inc. has provided
BRANCH OFFICE(S) Navatar Private Equity, your investor relations, best-of-breed front-office solutions for private
Box 1009 fundraising, deal flow and many other operational equity and alternative investment firms. Our
Newport Beach, CA 92659 activities can now become extremely efficient and flagship product, Dynamo™, is a Web-based
USA competitive, for a nominal monthly fee. It includes CRM solution with industry-specific capabilities
Phone: 310-493-2244 licenses from salesforce.com – there are no other for managing fundraising, investor relations, and
hidden fees or charges. fund reporting. The application is also utilized by
SCOPE OF OPERATIONS investment professionals for deal tracking, pipeline
Number of Clients: 97
Year Founded: 1994 Representative Clients: Carlyle Group, MidOcean management, and portfolio monitoring. With a
Number of Employees: 6 Partners, Health Evolution Partners, River Cities simple, intuitive interface, tight Microsoft Office
Main Business: Fund Administrator Capital Funds, High Street Capital, Satori Capital, integration, and full BlackBerry® access, Dynamo™
ARlington Capital Advisors, Mangrove Equity delivers a rich, interactive user experience anywhere
Clients Served over the Web. The integrated Dynamo™ Online
• Buyout firms Partners, Blackford Capital, Terra Venture Partners,
SFW Capital Partners, MK Capital, Alterna Capital Reporting module allows firms to provide LPs with
• Venture firms secure access to fund and account information via a
• Institutional investors Partners, Torch Lake Capital Management ...
branded portal.
• Wealthy investors
• Consultants Number of Clients: 175

Services Offered
Netage Solutions, Inc. Representative Clients: PCG Capital Partners,
Doughty Hanson & Co., Aisling Capital, Charles River
• Creating quarterly and annual reports for MAIN OFFICE Ventures, Highland Capital Partners, The Riverside
investors 400 Talcott Avenue, 3rd Floor Company, TH Lee, Goldberg Lindsay & Co., Veronis
• Web site for LP data and reports Watertown, MA 2472 Suhler Stevenson
• Monitoring of portfolio investments USA
• Tracking investor allocations www.NetageSolutions.com
• Regulatory compliance Phone: 617-393-0000 Northern Trust
Description of Services Fax: 617-393-2371
MAIN OFFICE
Full range of capital raising and managerial support PERSONNEL 50 South LaSalle Street
including preparing to go and stay a fully reporting Krassen Draganov Chicago, Illinois 60603
public company Merger and acquisitions and CEO and Co-Founder United States
exposure on new interet. krassen@netagesolutions.com www.northerntrust.com
Number of Clients: 6 and growing Phone: 312-630-6000
Dilian Pavlov
President and Co-Founder PERSONNEL
dido@netagesolutions.com
Navatar Group Stuart Sheppard
Paul Guilbert
Global Head of Private Equity Fund Administration
MAIN OFFICE Managing Director, Sales & Marketing paul_guilbert@ntrs.com
stuart@netagesolutions.com
44 Wall Street, 12th Floor Robyn Spillane
New York, NY 10005 BRANCH OFFICE(S) U.S. Jurisdiction Head Private Equity Fund
US Administration
www.navatargroup.com 1350 Avenue of the Americas, 2nd Floor
robyn_spillane@ntrs.com
Phone: 212-461-2140 New York, NY 10019
Fax: 212-461-2141 USA David Sullivan
Phone: 646-308-1325 Guernsey Jurisdiction Head Private Equity Fund
SCOPE OF OPERATIONS Administration
63 Shipchenski Prohod Blvd., 4th Floor david_sullivan@ntrs.com
Year Founded: 2004
Sofia, 1574 Vincent Allen
Number of Employees: 50
Bulgaria Ireland Jurisdiction Head Private Equity Fund
Main Business: Software Developer
Phone: (+359) (2) 960-6940 Administration
vincent_allen@ntrs.com
Support Services Report 2010 Buyouts | VCJ | 19

Support Services
Joel Haskins
Jersey Jurisdiction Head Private Equity Fund
OCRA (Mauritius) Limited SCOPE OF OPERATIONS
Administration MAIN OFFICE Year Founded: 2006
joel_haskins@ntrs.com Main Business: Software Developer
Level 2, Max City Building
Remy Ollier Street Clients Served
BRANCH OFFICE(S) • Buyout firms
Port Louis, Mauritius
P.O. Box 255, www.ocra-mauritius.com • Venture firms
Trafalgar Court, Les Banques Phone: 230-217-5100 Services Offered
St Peter Port, GY1 3QL Fax: 230-217-5400 • Managing of capital calls, distributions
Guernsey, Channel Islands • Web site for LP data and reports
Phone: 44-(0)-1481-745001 PERSONNEL
david_sullivan@ntrs.com Amar Bheenick Description of Services
Director PEARonline is a safe secure place for private equity
Hamilton House 2, abheenick@ocra-mauritius.com
National Technology Park Plassey and venture capital firms to keep their LP data and
Limerick, Co. Limerick SCOPE OF OPERATIONS communications. LPs only need one user name
Ireland and password to access all of the documents for all
Year Founded: 1995 of their funds. GPs can control who has access to
Phone: 353-1-542-2000
Number of Employees: 30 documents, can see who actually downloads them
vincent_allen@ntrs.com
Main Business: Fund Administrator and when they were downloaded. This is can all be
P.O. Box 381 Clients Served done quickly and cost effectively. The time from a
2-6 Church Street • Buyout firms spreadsheet list to up and running is just a few short
St Helier, JE4 9ZF • Venture firms hours; and the price of PEARonline is fixed for the
Jersey, Channel Islands • Institutional investors life of the fund.
Phone: 44-(0)-1534-832832 • Wealthy investors Number of Clients: 25 Firms managing/advising in
joel_haskins@ntrs.com • Special advisors excess of 40bn USD
• Consultants Representative Clients: Altius Associates, ARGUS
801 South Canal Street C4N Capital, Avigo Capital Partners, Baird Capital
Services Offered
Chicago, Illinois 60607 Partners Europe, ECI, MML Capital
• Managing of capital calls, distributions
United States
• Preparation of tax filings
Phone: (312) 630-6000
• Regulatory compliance
robyn_spillane@ntrs.com Q-Biz Solutions, LLC
Description of Services
SCOPE OF OPERATIONS MAIN OFFICE
OCRA Mauritius is a dynamic, innovative and
Year Founded: 1889 805 15th Street N.W., 9th Floor
committed global fund services provider, our Fund
Number of Employees: Over 100 for private equity Washington, DC 20005
Services team has particular expertise in setting up
fund administration USA
and administering collective investment schemes/
Main Business: Fund Administrator www.q-bizsolutions.com
closed-end funds/ private equity funds/ venture
Phone: 508-210-0155
Clients Served capital funds/ hedge funds. We provide a full
Fax: 617-249-2060
• Buyout firms complement of value-added offshore fund services
• Venture firms specially suited to each client’s needs as no two PERSONNEL
fund clients’ requirements are identical.
Services Offered Jayne Thompson
• Managing of capital calls, distributions Number of Clients: 1000 Managing Member
• Creating quarterly and annual reports for jthompson@q-bizsolutions.com
investors
Nield Montgomery
• Web site for LP data and reports PEARonline Managing Member
• Allocation of taxes
• Monitoring of portfolio investments MAIN OFFICE nmontgomery@q-bizsolutions.com
• Tracking investor allocations 16531 Englewood Ave SCOPE OF OPERATIONS
• Preparation of tax filings Los Gatos, CA 95032-5622
• Regulatory compliance USA Year Founded: 2007
www.pearonline.com Number of Employees: 10
Description of Services Phone: 408 740-5226 Main Business: Fund Administrator and Software
Northern Trust is a global private equity fund Fax: 408-356-0814 Developer
administrator, with over 20 years experience. We Clients Served
offer a comprehensive range of services through a PERSONNEL • Buyout firms
global operating model which supports funds and Jennifer Hall Thornton • Venture firms
related entities in nearly 30 jurisdictions. Our core CEO
services include: assistance with fund establishment Services Offered
info@pearonline.com
and structuring, capital drawdown management, • Managing of capital calls, distributions
Simon Thornton • Creating quarterly and annual reports for
investment execution, investor reporting, financial
Founder investors
reporting, distributions, corporate secretarial and
set@pearonline.com • Allocation of taxes
regulatory/compliance. As part of the Northern Trust
Global Fund Services group we also have experience • Monitoring of portfolio investments
BRANCH OFFICE(S) • Tracking investor allocations
in servicing conventional and other alternative asset
classes such as hedge and real estate funds. 22 Ivor Place
London, NW1 6EU Description of Services
Number of Clients: Over 55 United Kingdom We help our private equity clients enhance their
info@pearonline.com reporting and efficiently scale their back-office
operations. Given limited partners’ heightened
demand for information transparency and pressure
20 | Buyouts | VCJ Support Services Report 2010

Support Services
on fees, back-office teams need to do more with are looking for ideas, suggestions, and innovations. Description of Services
less staff. Our flagship solution named “PEView” RR Donnelley’s core strength is preparing, producing,
enhances and automates data capture and delivering, and processing communications in print We bring together the four critical principals of
reporting, including financial statements and and a variety of media. As a collaborative provider of private equity investment management: limited
supplemental schedules, IRR analyses over various integrated communications, RR Donnelley provides partners, portfolio companies, investment
dimensions, partners’ capital accounts (including the following services to the Private Equity and managers and fund administrators. While some
contributions, distributions and allocations), and Venture Capital community: print-related services outsourced fund administrators provide services
portfolio company financial and operating metrics. (LBO, HY, IPO), virtual data room services (M&A, from a remote location, often in another state or
This functionality is offered at a very competitive repository), compliance, translations, BPO (R&A), and country, Tetra emphasizes a personal approach with
price with unlimited growth potential. print spend auditing/consultations. RR Donnelley work performed on premises allowing the Fund
has wholly-owned offices in every major financial Manager personnel to concentrate on supporting
Number of Clients: 15 their portfolio rather than supporting a remote
center, ensuring we are available 24/7 to service the
requirements of our PE and VC clients. relationship.
Number of Clients: 11
RR Donnelley Number of Clients: 60000
Representative Clients: Blackstone, Apollo, KKR, Representative Clients: Intermediate Capital
MAIN OFFICE Bain, Apax Group, PJSC-JOSS Real Estate Partners I, LLC,
Equinox Capital, Annex Capital, AlpInvest Partners
25 Copthall Avenue
London, EC2R 7BP
United Kingdom SmartCo Trance Consulting Pvt Ltd
www.capitalmarkets.rrdonnelley.com
MAIN OFFICE
Phone: +44 20 7330 1600 MAIN OFFICE
Fax: +44 20 7330 1519 101 Federal Street, Suite 1600
Boston, MA 2110 Technopolis.
PERSONNEL USA Golf Course Road
www.smartco.com Gurgaon, Haryana 122002
John McCann India
Director - EMEA Phone: 617-342-7406
Fax: 617-342-7415 www.trancefundservices.com
john.mccann@rrd.com Phone: +91-124-4626088
BRANCH OFFICE(S) BRANCH OFFICE(S) Fax: +91-124-4375888

24 rue Royale 37 rue de Liège


Paris, 75008 Paris, 75008 Trident Trust Company
France France (Cayman) Ltd.
Phone: +33 1 53 45 19 00 Phone: +33 (0)1 58 22 29 60
MAIN OFFICE
paris@rrd.com info@smartco.com
One Capital Place, PO Box 847
An der Welle 5 Grand Cayman, KY1-1103
Frankfurt am Main, D-60322 Tetra Private Equity Cayman Islands
www.tridenttrust.com
Germany
Phone: +49 69 17 088 300
Services LLC Phone: 345-949-0880
frankfurt@rrd.com MAIN OFFICE Fax: 345-949-0881
1044 Black Rock Tpk PERSONNEL
RR Donnelley - Milan Easton, CT 6612
Foro Buonoparte 53, Milan USA Eileen Casey
Italy www.Tetra-PE.com Vice President Client Services
Phone: +39 2 8901 5596 Phone: 203-260-3400 ecasey@tridenttrust.com
milan@rrd.com Fax: 866-814-8796 Brian Visel (Atlanta)
Senior Vice President Operations
RR Donnelley - Dubai PERSONNEL bvisel@tridenttrust.com
P.O. Box 52587, Dubai
UAE Kevin M. Lynch Noeleen Goes-Farrell (Luxembourg)
Phone: +971 4 3700338 Managing Director ngoes-farrell@tridenttrust.lu
dubai@rrd.com Kevin@Tetra-Pe.com
Pamela Morgan (London)
pmorgan@tridenttrust.com
SCOPE OF OPERATIONS SCOPE OF OPERATIONS
Rajan Rosick (Mauritius)
Year Founded: 1864 Year Founded: 2003 Head of New Business
Number of Employees: 60000 Number of Employees: 1 rrosick@tridenttrust.com
Main Business: Fund Administrator and Software Main Business: Fund Administrator
Developer
Clients Served BRANCH OFFICE(S)
Clients Served • Buyout firms 545 Fifth Ave Suite 402
• Buyout firms • Venture firms New York, New York 10017
• Venture firms • Wealthy investors USA
• Consultants • Special advisors Phone: 212-840-8280
• Consultants ecasey@tridenttrust.com
Services Offered
• Creating quarterly and annual reports for Services Offered
• Managing of capital calls, distributions Two Securities Center
investors
• Creating quarterly and annual reports for 3500 Piedmont Road Suite 350
• Web site for LP data and reports
investors Atlanta, GA
• Regulatory compliance
• Allocation of taxes USA
Description of Services • Tracking investor allocations Phone: 404-233-5275
• Regulatory compliance bvisel@tridenttrust.com
Clients turn to RR Donnelley for collaboration - they
Support Services Report 2010 Buyouts | VCJ | 21

Support Services
Trident Fund Services
Vega Center
Vitech Systems Group, Inc. Equitrak is a comprehensive, enterprise-class
solution that offers a complete suite of capabilities in
75 parc d’activités MAIN OFFICE a single solution including:
L-8308 Capellen 401 Park Avenue South • Fund Administration
Luxembourg New York, NY 10016 • Financial Accounting
Phone: 352 26302781 USA • Investor Registration
ngoes-farrell@tridenttrust.lu www.vitechinc.com • KYI & AML Compliance
Phone: 212-868-0900 • Management Reporting
Trident Trust Company (Mauritius) Fax: 212-868-9798 • Investor Communications
5th Fl Barkly Wharf • Share Allocations
Le Caudan Waterfront, Port Louis PERSONNEL • NAV Maintenance
Mauritius • Transfer Agency Processing
James Vitiello
Phone: 230-210-9770 • Performance Analytics
Vice President
Rrosick@tridenttrust.com With Equitrak, your operations are built around
info@vitechinc.com
defined, scalable, system-enabled best practices.
Trident Trust Company (UK) Ltd Hope Nawada Furthermore, Equitrak allows you to process
7 Welbeck Street Equitrak Practice Lead and maintain all of your transactional and non-
London, W1G 9YE hnawada@vitechinc.com transactional data across multiple fund types and
United Kingdom Scott Greenberg classes in a single solution.”
Phone: 44-20-7935-1503 International Sales Manager Number of Clients: 45
pmorgan@tridenttrust.com sgreenberg@vitechinc.com Representative Clients: Hauck & Aufhäuser,
SCOPE OF OPERATIONS SL Capital Partners, Standard Chartered Bank,
BRANCH OFFICE(S) Thomas Weisel Partners, Zurich Alternative Asset
Year Founded: 1978 33 St. James’s Square Management
Number of Employees: 600 London, SW1Y 4JS
Main Business: Fund Administrator United Kingdom
Clients Served Phone: +44 (0) 20 7661 9353 Woodfield Fund
info@vitechinc.com
• Buyout firms
• Venture firms
Administration, LLC
• Hedge Funds, Fund of Hedge Funds 27 Avenue de l’Opera MAIN OFFICE
Paris, 75001
Services Offered 3601 Algonquin Road, Suite 900
France
• Managing of capital calls, distributions Rolling Meadows, IL 60008
Phone: +33 (0) 1 70 38 54 72
• Creating quarterly and annual reports for USA
investors SCOPE OF OPERATIONS www.WoodfieldLLC.com
• Web site for LP data and reports Phone: 847-255-3500
Year Founded: 1994 Fax: 847-255-3566
• Allocation of taxes
Number of Employees: 517
• Monitoring of portfolio investments
Main Business: Software Developer PERSONNEL
• Tracking investor allocations
• Preparation of tax filings Clients Served Andrew Jones
• Regulatory compliance • Buyout firms Manager of Business Development
• Venture firms ajones@woodfieldllc.com
Description of Services • Institutional investors
Trident Trust offers fund sponsors an independent • Wealthy investors
outsourced back office service supported by over • Special advisors
thirty years experience of international corporate, • Fund Administrators, Transfer Agents
trust and fund administration. Currently we Services Offered
provide fund administration services from eight • Managing of capital calls, distributions
jurisdictions to more than three hundred private • Creating quarterly and annual reports for
equity, fund of funds and hedge funds which have investors
aggregate assets under management in excess of • Web site for LP data and reports
US$30 billion. We have a dedicated team of senior • Allocation of taxes
front and back office executives to assist with the • Monitoring of portfolio investments
establishment of new funds and the transfer of • Tracking investor allocations
existing funds, the implementation of any changes • Preparation of tax filings
in current procedures and the negotiation of the • Regulatory compliance
pricing for the work to be undertaken. We add value
to each fund’s operations through close cooperation Description of Services
with managers, fees based on administration
“Vitech Systems Group is a global provider of world-
performed and not fund size, timely and accurate
class business solutions to the Private Equity, Hedge
reporting, customized administration and flexible
and Alternative Asset communities. Vitech delivers
investor reporting. Within our Group structure are
solutions based on Equitrak, its proven and widely
Client Liaison Offices (CLOs) that perform both a
installed enterprise-software application. Equitrak
marketing and client relationship function, and our
is an advanced-technology application designed to
CLOs complement the services provided by our
meet the unique, business needs of investment and
own production offices. This operational structure
administration organizations including:
ensures that we monitor the level of service provided
• Fund Sponsors oFund Administrators
by our offices.
• Transfer Agency oInstitutional Investors
Number of Clients: 345 • Family Offices
22 | Buyouts | VCJ Support Services Report 2010

Support SErvices Indeces


Software Developers and Fund Administrators, By Clients Served
BUYOUT FIRMS VENTURE FIRMS INSTITUTIONAL WEALTHY SPECIALS CONSULTANTS OTHER
INVESTORS INVESTORS ADVISORS

3i Infotech - Framework X X X X X X

AARM Corporation X X X X X X

Abacus Business Leaders, LLC Families, Corporate Business Owners

Application Experts, LLC X X X X X Endowments, Impact Investors

Armor Compliance LLC X X X X

Burgiss Group, The X X X X

Citi Private Equity Services X X X

Contact (ISR) - Management & Consulting Ltd X X X X X X Sovereign Wealth Funds

Cortland Fund Services X X

DMLT - Investment Cafe X X Real Estate, Fund of Funds, Mezzanine,


Debt, Hedge Funds and all other
Alternative Asset Firms

EACG GmbH X X X

Eagle Investment Systems X

Ernst & Young X X X

Fascet LLC X X X X X Fund Administrators

Fonds de solidarite FTQ X X X

Gen II Fund Services LLC X X

Glenara Management Services Ltd X X X X X X Investment Managers

Investment Data Services Group (IDS) X X X X Hedge Funds and Funds of Hedge Funds

Invient X X X

IPS-Investment Partnership Services LLC X X

J.P. Morgan Private Equity & Real Estate Services X X X

KG Financial Software Pvt Ltd X X Retail Stock Brokers, Asset Management


Companies, Banks

La Meer Associates X X X X X

LeverPoint Management LLC X X X

LKCM X X X X

MB Fund Administration Services X X X X Hedge Funds

McGuireWoods LLP X X X X X X SBIC Funds

Merrill Corporation X X X X X X Law Firms

MidCoast Capital, LLC X X X X X

Morris Business Development Company X X X X X

Navatar Group X X X X X X

Netage Solutions, Inc. X X X Hedge funds, Funds of Funds, Real


Estate Funds, Family Offices, Prime
Brokers

Northern Trust X X

OCRA (Mauritius) Limited X X X X X X

PEARonline X X

PEF Services LLC X X X Mezzanine Funds, Real Estate Funds,


Funds of Funds

Q-Biz Solutions, LLC X X

RR Donnelley X X X

Tetra Private Equity Services LLC X X X X X

Trident Trust Company (Cayman) Ltd. X X Hedge Funds, Fund of Hedge Funds

Vitech Systems Group, Inc. X X X X X Fund Administrators, Transfer Agents


Support Services Report 2010 Buyouts | VCJ | 23

Support SErvices Indeces


Software Developers and Fund Administrators, By Services Offered
Managing of Creating quarterly Web site for LP Allocation of Monitoring Tracking investor Preparation of tax Regulatory
capital calls, and annual data and reports taxes of portfolio allocations filings compliance
distributions reports for investments
investors

3i Infotech - Framework X X X X X X X X

AARM Corporation X X

Application Experts, LLC X X X X X X

Burgiss Group, The X X X X

Citi Private Equity Services X X X X X

Contact (ISR) - Management & Consulting Ltd X X X X X X X X

Cortland Fund Services X X X X X X X

DMLT - Investment Cafe X X X

Eagle Investment Systems X X X

Ernst & Young X X X

Fascet LLC X X X

Fonds de solidarite FTQ X

Gen II Fund Services LLC X X X X

Glenara Management Services Ltd X X X X X X X X

Investment Data Services Group (IDS) X X X X X

Invient X X X X X X

IPS-Investment Partnership Services LLC X X X X X X X

J.P. Morgan Private Equity & Real Estate Services X X X X X X X X

Kaufman Rossin Fund Services X X X X X X X X

KG Financial Software Pvt Ltd X X X X X

La Meer Associates X X X

LeverPoint Management LLC X X X X X X

LKCM X X X X X X X X

MB Fund Administration Services X X X X X

Merrill Corporation X X X X

Morris Business Development Company X X X X X

Navatar Group X X X X X X

Netage Solutions, Inc. X X X X X

Northern Trust X X X X X X X X

OCRA (Mauritius) Limited X X X

PEARonline X X

PEF Services LLC X X X X X X X

Q-Biz Solutions, LLC X X X X X

RR Donnelley X X X

Tetra Private Equity Services LLC X X X X X

Trident Trust Company (Cayman) Ltd. X X X X X X X X

Vitech Systems Group, Inc. X X X X X X X X


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