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Brand Style

Guidelines

v 1.1 | Jan. 2013

1
Table of contents

3 Boston Children’s Hospital brand


4 Writing style
5 Color palette
7 Logo with tagline
8 Logo clear space
9 Primary and secondary logo(s)
12 Logo with center, department and
program names
13 Logo color
15 Black-and-white logo
17 Logo placement
18 Stationery
19 Affiliated logos
20 Logo formats
21 Typography
23 Web-safe typeface
24 Imagery and photography style
26 Print layout examples

2
Boston Children’s Hospital brand

What is a brand? To maintain a consistent brand identity and increase


our name recognition worldwide, we have developed a
A brand is a promise, a set of comprehensive set of Boston Children’s Hospital logo and
perceptions about a business, service or brand standards. When using the Boston Children’s logos
product. or creating Boston Children’s marketing material, you must
adhere to these guidelines.
A brand is created in the minds of
stakeholders — based on a track record, Please contact the Boston Children’s Hospital
Marketing and Communications department at
which sets up future expectations.
creativeservices@childrens.harvard.edu if you have
any questions.
What is our brand?
Boston Children’s Hospital is a place
of tireless innovation, dedication and
optimism. A place that will continue to
lead; continue to learn; and continue
to relentlessly pursue the frontiers of
science, innovation, treatment and care.
When people experience our brand, they
should feel:

Confident that they are getting the


best care at the hands of experienced,
accomplished and knowledgeable
pediatric professionals.

Respected as partners in the healing


process.

Valued in everything we do.

Inspired by our passion and


commitment to pediatric healthcare . . .

Until every child is wellSM

To effectively represent our brand ­— in


words, pictures or design ­— we must do
so consistently, appropriately and with
a level of quality that reflects our high
standards.

This guide will provide you with the


guidelines, tools and resources to
effectively communicate the Boston
Children’s brand.

3
Boston Children’s Hospital writing style

In all our written communications, the When referring to the hospital, writers must
use “Boston Children’s Hospital” on first
Boston Children’s Hospital tone should
reference and “Boston Children’s” on all
reflect the optimism, innovation and subsequent references. It is necessary to
dedication that are fundamental to our include “Boston” to avoid confusion with
another children’s hospital. This convention
mission. While we are confident and does not apply to our satellite and network
knowledgeable, we must write in a way locations.
that is warm and approachable, never
The use of the acronym BCH is not
condescending. permitted.

Boston Children’s Hospital adheres to AP


style in all our official communications.

If you have any questions about our


writing style, please send an email to
creativeservices@childrens.harvard.edu.

4
Boston Children’s Hospital color palette

Primary colors USAGE: PRIMARY

Corporate colors are used for brand BOSTON BLUE BOSTON SKY WHITE

identity, marketing, correspondence,

letterhead and business cards.

WHITE TYPE
WHITE TYPE BOSTON BLUE TYPE
BOSTON SKY TYPE BOSTON BLACK TYPE

Pantone: 287C Pantone: 298C Pantone: White


CMYK: 100.75.2.18 CMYK: 67.2.0.0 CMYK: 0.0.0.0
RGB: 0.48.135 RGB: 65.182.230 RGB: 255.255.255
HEX: 003087 HEX: 41B6E6 HEX: FFFFFF

Secondary colors USAGE: SECONDARY

Along with the primary colors, BOSTON YELLOW BOSTON GREEN BOSTON INDIGO

secondary colors are used in marketing,


WHITE TYPE
signage and communications. BOSTON BLUE TYPE BOSTON BLUE TYPE
BOSTON BLACK TYPE BOSTON BLACK TYPE WHITE TYPE
Pantone: 130C Pantone: 377C Pantone: 633C
CMYK: 0.36.100.0 CMYK: 51.5.98.23 CMYK: 98.6.10.29
RGB: 242.169.0 RGB: 115.150.0 RGB: 0.115.150
When using type over these colors, HEX: F2A900 HEX: 739600 HEX: 007396

please refer to the type-color callout


BOSTON BAY BOSTON PINK BOSTON LAVENDER
over each color chip.
WHITE TYPE
BOSTON BLUE TYPE
WHITE TYPE BOSTON BLACK TYPE WHITE TYPE
Do not
Pantone: 7667C Pantone: 674C Pantone: 258C
CMYK: 68.51.20.0 CMYK: 14.79.0.0 CMYK: 53.79.0.0
No colors except Boston Black, White RGB: 110.124.160 RGB: 198.87.154 RGB: 140.71.153
HEX: 6E7CA0 HEX: C6579A HEX: 8C4799
and Boston Blue are authorized for logo

use (unless used as a background color

for the white logo, as on page 14).

5
Boston Children’s Hospital color palette

Tertiary colors USAGE: TERTIARY

Used to complement the secondary BOSTON MORNING BOSTON MEADOW BOSTON PURPLE

colors.
WHITE TYPE
BOSTON BLUE TYPE BOSTON BLUE TYPE
BOSTON BLACK TYPE BOSTON BLACK TYPE WHITE TYPE
When using type over these colors, Pantone: 120C Pantone: 367C Pantone: 242C
CMYK: 0.6.60.0 CMYK: 37.0.58.0 CMYK: 32.100.11.30
RGB: 251.219.101 RGB: 164.214.94 RGB: 128.34.95
please refer to the type-color callout HEX: FBDB65 HEX: A4D65E HEX: 80225F

over each color chip.


BOSTON WARM GRAY

Do not
WHITE TYPE
BOSTON BLUE TYPE
These colors are not authorized for logo BOSTON BLACK TYPE

use (unless used as a background color Pantone: 7528C


CMYK: 5.10.17.16
RGB: 197.185.172
for the white logo, as on page 14). HEX: C5B9AC

Auxiliary color USAGE: AUXILIARY

Only in one-color collateral (newsprint) BOSTON BLACK

should the logo be “Boston Black” (see

pages 15 and 16 for assets).


WHITE TYPE
Pantone: Black
CMYK: 0.0.0.100
RGB: 0.0.0
In the case that Boston Blue cannot be HEX: 000000

used in type, Boston Black should be

used as a substitute.

6
Boston Children’s Hospital logo with tagline

Our tagline “Until every child is wellSM” USAGE: PRIMARY

is a mission statement and a promise.


It speaks to our tireless commitment to
improving the lives of all our patients
and their families through top-quality
pediatric health care.

The tagline must be used on covers of


print pieces, on posters, on Web home
pages and in other prominent positions in
a variety of communications. The tagline USAGE: SECONDARY
must also be used with the logo for
external placements that would benefit
from the additional context it provides.
Use only the supplied files that contain
both the logo and descriptor for this
purpose.
USAGE: TERTIARY

The tagline must be followed with the


service mark symbol “SM“ whenever it is
used.

If design restrictions cannot be


reconciled with the logos provided, USAGE: QUATERNARY
please contact the Boston
Children’s Marketing and
Communications department at
creativeservices@childrens.harvard.edu.

7
Boston Children’s Hospital logo clear space

The Boston Children’s Hospital logo 1x

is best displayed when surrounded by 1x

1x 1x
a sufficiently large, clear space. This
drawing defines the minimum area that
must not be encroached on by other
graphic elements, text or the edge of the 1x

page or screen.
1x
1x
The minimum margin has been defined 1x
1x

by the x-height of the Boston Children’s


wordmark. 1x

1x

1x
1x 1x

1x

1x
1x

1x

1x

1x

8
Boston Children’s Hospital logo

Primary
The Boston Children’s Hospital logo is logo
the primary visual identifier of our brand. FOR USE ABOVE: 1" WIDE

It comprised of the nurse-and-child seal


and the Boston Children’s logotype.

The minimum size of the logo was


designed specifically for usage at very
small sizes and should be used only at the
sizes specified.

Do not logo

Do not change the logo’s original


artwork. Do not rebuild or distort the
logo. Do not change the logo colors. Do
not insert the logo into text.

Do not break apart the logo and use the


seal in isolation.

seal logotype

FOR USE: 0.5” - 0.99" WIDE

9
Boston Children’s Hospital logo

Shown at right are the three acceptable Secondary


configurations that have been designed logos
with specific proportions, typography
FOR USE ABOVE: 1.875" WIDE
and spacing between elements for
different uses.

Preference should always be given to


the primary logo (page 9). When the
primary logo cannot be accommodated,
a secondary logo may be used. The
secondary logos are shown here in order
of preference.

When it is necessary to use the logo FOR USE ABOVE: 0.75" WIDE

without the tagline, be sure that the


tagline is featured prominently
elsewhere on the piece.

Do not
These configurations should not be
altered in any way.

Only the variations pictured here should


be used. No other arrangements of the
FOR USE ABOVE: 1.625" WIDE
logo or wordmark should be created.

10
Boston Children’s Hospital logo

The minimum size of the logo was Secondary logos


designed for uses at very small sizes and minimum size
should be used only at the sizes specified.
FOR USE: 1.25” - 1.874" WIDE
Please refer to page 9 for usage
guidelines.

FOR USE: 0.375” - 0.74" WIDE

FOR USE: 1” - 1.624" WIDE

11
Boston Children’s Hospital
logo with center, department and program names

USAGE: PRIMARY

The Boston Children’s Hospital center,


DESIGNATED CENTERS
department and program names lock
up with the logo in a style similar to the
tagline. However, because wayfinding
is a key factor, the center names have
Heart Center
slightly more prominence.
DEPARTMENTS AND PROGRAMS

These lockups may be used on


print pieces, on posters, on Web
homepages, on signage and in other
prominent positions in a variety of
communications.
USAGE: SECONDARY

If any design solutions cannot be DESIGNATED CENTERS

reconciled with the logo lockups


provided, please contact the Boston
Children’s Marketing and
Communications department at
creativeservices@childrens.harvard.edu.
DEPARTMENTS AND PROGRAMS

Do not
Do not combine the tagline with the
center, department or program names
in a way that deviates from these
examples.
USAGE: WITH TAGLINE

DESIGNATED CENTERS

DEPARTMENTS AND PROGRAMS

12
Boston Children’s Hospital logo color

The reproduction of the Boston PRIMARY LOGO WITH TAGLINE

Children’s Hospital logo should always


be Boston Blue (see page 5 for details).
The only exception is when printing
black and white.

If the primary Boston Children’s logo


PRIMARY LOGO WITH TAGLINE
is reversed out (negative), the white
version of the logo should be used, and
it should always live on a background of
Boston Blue.

When using the primary logo with the


tagline, the same rules from above
apply, but the tagline is always Boston
Sky. If a one-color version of the primary
SECONDARY LOGO WITH TAGLINE SECONDARY LOGO WITH TAGLINE
logo with tagline is needed, please see
pages 15 and 16 for details.

13
Boston Children’s Hospital logo color

The reproduction of the Boston PRIMARY LOGO WITH CENTER NAME

Children’s Hospital logo with center


name should be Boston Blue with the
center name in Boston Sky.

If the primary Boston Children’s logo


is reversed out (negative), the white
version of the logo should be used, and
it should always live on a background
of Boston Blue. The center name in this PRIMARY LOGO WITH PROGRAM NAME

case would maintain the Boston Sky


color.

When the primary logo with center


name is used over a secondary or
tertiary color, the white version of the
logo should be used. In this case, both
the logo and center name would be
reversed out as white. PRIMARY LOGO WITH CENTER, DEPARTMENT OR PROGRAM NAME
OVER COLOR

14
Boston Children’s Hospital
black-and-white logo

The reproduction of the Boston LOGOS MINIMUM SIZE LOGOS

Children’s Hospital logo in color is the


preferred option, but in certain cases the
logo may be reproduced only in black or
white in black-and-white documents.

The logo can also be reversed out of


an image or printed black on an image,
depending on tonality.

The minimum size of the logo was


designed for usage at very small sizes and
should be used only at the sizes specified
on pages 9 and 11.

LOGOS WITH TAGLINE LOGOS WITH CENTER,


DEPARTMENT AND
PROGRAM NAMES

Heart Center

15
Boston Children’s Hospital
black-and-white logo

If the Boston Children’s logo is reversed


LOGOS MINIMUM SIZE LOGOS
out (negative), both elements of the logo
— the name and the image of the nurse
and child — are white. In cases where
the logo is used in conjunction with the
tagline or center name, those elements
would also be white.

LOGOS WITH TAGLINE LOGOS WITH CENTER,


DEPARTMENT AND
PROGRAM NAMES

16
Boston Children’s Hospital logo placement

Preference for the placement of the

Boston Children’s Hospital logo on any

size page is in the upper-left corner or

in the lower-left or lower-right corner.

17
Boston Children’s Hospital stationery

Boston Children’s Hospital stationery is


based on templates in which the logo James Mandell, MD Chief Executive Officer
Robert and Dana Smith Professor,
Professor of Surgery (Urology), Harvard Medical School
size and position are fixed, margins are 300 Longwood Avenue
Boston, MA 02115
established and type is set in the Museo 617-355-8555 | fax 617-730-0630
james.mandell@childrens.harvard.edu

Sans typeface. This gives a consistent


appearance to Boston Children’s
communications across all departments
and assures the recipients that what
they are receiving is authentic.
bostonchildrens.org
Boston Children’s stationery should be
ordered through Creative Services in
the Marketing and Communications
department by placing a printing
request at http://on.chbos.org/
James Mandell, MD Chief Executive Officer
creativeservicesform Robert and Dana Smith Professor, Professor of Surgery (Urology), Harvard Medical School
300 Longwood Avenue, Boston, MA 02115
617-355-8555 | fax 617-730-0630
james.mandell@childrens.harvard.edu | bostonchildrens.org

The layout has been designed to


accommodate varying quantities and
types of information. Creative Services
will work with you to find an appropriate
arrangement for personalized
information, but deviation
from the established stationery
templates is not permitted.
Marketing and Communications
300 Longwood Avenue, LM-6401, Boston, MA 02115

18
Boston Children’s Hospital affiliated logos

Boston Children’s Hospital is a Harvard


Medical School teaching hospital. This
distinction is represented by the logo on
the right.

19
Boston Children’s Hospital logo formats

Choosing the right logo file Applications Recommended Format

Image formats are usually separated


Four-color printed material: CMYK Logo
into two groups: vector-based images Publications EPS format
and bitmap images. As a rule of thumb, Advertisements
Brochures
vector images are preferred in print jobs
(magazines, brochures), and JPG or PNG Two-color printed material: PANTONE® Logo
Business cards EPS format
images are preferred in the digital world Printed stationery
(Microsoft Office and Web applications). Shipping boxes, labels, etc.

Black-and-white printed material: Black Logo/White Logo


The biggest difference between the two Publications EPS format
image groups is that only the vector- Advertisements

based images can be scaled to any size


Microsoft Office documents: RGB Logo
without deteriorating the quality of Microsoft Word JPG format
Microsoft PowerPoint PNG format
an image. Enlarging a JPG or PNG will
make its pixels visible, which will cause
Internet applications: RGB Logo
the image to lose its focus and become Web programs JPG format
Flash animations PNG format
blurry. It is because of this lack of
scalability that there are no logo originals
available in bitmap formats. Every time
a bitmap logo is needed, it should be
created on a case-by-case basis from a
vector image scaled to the required size.

In cases where a logo with a transparent


background is needed, use PNG format.

The Boston Children’s Hospital logos are


available in EPS (vector) file format.

The Boston Children’s logo files are


available in:
• CMYK colors (four color)
• PANTONE colors
• Black and white (white for
reversed out usage)

20
Boston Children’s Hospital typography

The consistent use of type contributes HEADLINE FONT: MUSEO 500

to our unique look and feel, making AaBbCcDdEe O12345 !?$/#


us easily distinguishable from other
AaBbCcDdEe O12345 !?$/#
institutions. ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
1234567890 $&!?”/;:# 1234567890 $&!?”/;:#

The designated brand typefaces are


BODY COPY FONT: MUSEO SANS 300
Museo and Museo Sans. They have

a modern and crisp clarity, with an AaBbCcDdEe O12345 !?$/#


approachable feel. As a sturdy, low- AaBbCcDdEe O12345 !?$/#
ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
contrast, geometric and highly legible
abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
1234567890 $&!?”/;:# 1234567890 $&!?”/;:#
typeface, they are very well-suited for

display and text use.


BODY COPY FONT: MUSEO SANS 500

Museo 500 is used for headlines and in


AaBbCcDdEe O12345 !?$/#
other situations where you want larger AaBbCcDdEe O12345 !?$/#
ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
type to stand out from the standard abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
1234567890 $&!?”/;:# 1234567890 $&!?”/;:#
brand typeface.

BODY COPY FONT: MUSEO SANS 700


The color of the type should be Boston
AaBbCcDdEe O12345 !?$/#
Blue. In the case where Boston Blue

cannot be used, or an alternative


AaBbCcDdEe O12345 !?$/#
ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
is needed, use Boston Black as a
1234567890 $&!?”/;:# 1234567890 $&!?”/;:#
substitute. See pages 5 and 6 for details.
BODY COPY FONT: MUSEO SANS 900

AaBbCcDdEe O12345 !?$/#


AaBbCcDdEe O12345 !?$/#
ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
1234567890 $&!?”/;:# 1234567890 $&!?”/;:#

See page 23 for Web-safe typeface

options.

21
Boston Children’s Hospital typography

The various fonts of the Museo and

Museo Sans typefaces are associated

with specific uses. An example is shown

at right.

HEADLINE:
MUSEO 500
Creating lasting
SUBHEAD:
MUSEO SANS
900
connections.
PROIN VEHICULA IPSUM ANTE.
BODY COPY:
MUSEO SANS
300 Lorem ipsum dolor sit amet, consectetur adipiscing
elit. Suspendisse tristique velit id lorem fermentum
pulvinar. Proin vehicula ipsum ante.
PULL QUOTE:
MUSEO SANS
300 ITALIC “Aenean sit amet enim vel felis porttitor laoreet.
Nulla dignissim volutpat odio quis bibendum. Nunc
imperdiet porttitor lacinia.”
-Egestas Vitae
BY LINE:
MUSEO SANS
300

See page 23 for Web-safe typeface

options.

22
Boston Children’s Hospital Web-safe typeface

While consistency is important, there are ARIAL REGULAR

some limitations when using typefaces


AaBbCcDdEe O12345 !?$/#
AaBbCcDdEe O12345 !?$/#
online. When Museo cannot be used in

digital applications or on the Web, Arial ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ


abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
should be used as an alternative. 1234567890 $&!?”/;:# 1234567890 $&!?”/;:#

The color of the type should be Boston ARIAL BOLD

Blue. In the case where Boston Blue AaBbCcDdEe O12345 !?$/#


cannot be used or an alternative AaBbCcDdEe O12345 !?$/#
is needed, use Boston Black as a ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz abcdefghijklmnopqrstuvwxyz
substitute. See pages 5 and 6 for details. 1234567890 $&!?”/;:# 1234567890 $&!?”/;:#

23
Boston Children’s imagery and photography style

Overall, Boston Children’s Hospital’s


photography style is genuine,
unexpected and sensitive. Our
photographs should never feel staged
or artificial. Subjects should look natural,
never posed — as though captured in a
real moment.

Children, patients and families


Images of children should be
spontaneous and carefree; they should
capture the joy of childhood whenever
possible and support the tagline ideal
“Until every child is wellSM”. Outdoor
activities and bright natural
lighting are preferred.

Hospital staff and employees


Photographs of hospital staff and
employees should be active and shot
in real-life situations as appropriate.
Commercial stock images should not be
used to represent Boston Children’s staff
and employees.

For questions, please contact


our staff photographer at
photo@childrens.harvard.edu.

See next page for imagery dos


and do nots.
24
Boston Children’s imagery and photography style

Dos and do nots on image usage:

Do:
Use close cropping to focus on people in
order to increase dramatic effect or isolate
emotion.
Use good lighting with attention to depth
and shadow.
Be warm, playful and engaging (when
appropriate).
Have a fresh, unique and unexpected
viewpoint.
Reflect the diversity of our patients and
employees.
Show subjects following all proper safety
and regulatory procedures.
Use images that are technically sound,
properly color-balanced and reproduced at
the correct resolution.

Do not:
Show subjects in pain or distress unless
there is an editorial reason for doing so.
Use photos that are harshly lit, especially
from artificial overhead lighting.
Be overly dramatic or show subjects in
contrived or unrealistic situations.
Distort proportions. When resizing, make
sure that the height and width are scaled in
equal measure.

25
Boston Children’s Hospital print layout examples

Marketing layouts are constructed with

large blocks of solid color either on the

bottom or to one side, with all body Until there is no more asthma.
Until there is no more kidney disease.
Until there is no more diabetes.
No epilepsy.

copy reversed in block form. No heart defects.


No brain tumors.
Until there is no more cancer.

Until every child is well.

The headline should be placed within Until every child is free to live a whole, vibrant and healthy life,
there is Boston Children’s Hospital. From the simplest treatment
to the most complex procedure, no other pediatric hospital in the
nation is ranked higher. Discover one of our convenient specialty
care locations near you at bostonchildrens.org/until

the photograph usually with one key BOSTON | LEXINGTON | PEABODY | WALTHAM

word highlighted in the same color

as the color block.


Until every
The logo should be placed in the bottom
child is well.
Until
right-hand corner of the page.
Until every child is free to live a whole, vibrant and healthy
life, Boston Children’s Physicians South will be there. The
every
child
same doctors you’d see in Boston at Boston Children’s
Hospital now come to you on the South Shore. Learn more
at childrenshospital.org/until

is well.
We know what it’s like to care for children. We treat 170,000 of them
Boston Children’s Physicians South every year from more than 150 countries. And we’re committed
to doing it better than anyone else. Which may explain why no
other pediatric hospital in the nation ranks higher. Learn more about
Boston Children’s PhysiCians south our world-renowned specialty care at bostonchildrens.org/until
541 Main street | WeyMouth, Ma 02190
BOSTON | LEXINGTON | PEABODY | WALTHAM

Until
Date:06.20.12 CD: AD: CW: Date:06.05.12 CD: AD: CW:
t: 617.670.9700 t: 617.670.9700
f: 617.670.9711 Job#: CHBP12008 AE: TM: PR: f: 617.670.9711 Job#: CHBP12008 AE: TM: PR:

File: CHBP12008_Cast_Weymouth_V3_5.75x21 File: CHBP12008_Princess_11x10.5_V2


Live: 5.75” x 21” Live: 11” x 10.5”
Artwork Resolution: _____ Hi ___x__ Low Artwork location: _____ MMB __x___Vendor _____ Client Artwork Resolution: _____ Hi ___x__ Low Artwork location: _____ MMB __x___Vendor _____ Client
Publication: Publication:

every
child
is well.

Note: The U.S.News & World Report badges are


licensed for use by Boston Children’s Marketing and
Communications department. You may not use the
badge without their express permission.

Someday, maybe it will happen. Maybe children will be free to be children.


Free of illness. Free of injury. Until that day, we will work tirelessly to
help make them well again. Because we are Boston Children’s Hospital.
And no other pediatric hospital in the nation is ranked higher. Learn
more about all the conditions we treat at bostonchildrens.org/until
BOSTON | LEXINGTON | PEABODY | WALTHAM

t: 617.670.9700
Date:06.20.12
Job#: CHBP12008
CD:
AE:
AD:
TM:
CW:
PR:
26
f: 617.670.9711

File: CHBP12008_Scooter_V2_11x10.5
Live: 11” x 10.5”
Please contact the Boston Children’s Hospital
Marketing and Communications department at
creativeservices@childrens.harvard.edu
if you have any questions.

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