SilkWorm 12000/24000

Modem
Setup and Installation Procedure

Publication Number: 53-0000265-03

53-0000265-03
Publication Date: 12/19/03
Copyright © 2002-2004, Brocade Communications Systems, Incorporated.
ALL RIGHTS RESERVED. Publication Number: 53-0000265-03
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Document History
The following table lists revision history of the SilkWorm 12000/24000 Modem Setup and Installation Procedure.

Document Title Publication Number Summary of Changes Publication Date

SilkWorm 12000/24000 Modem Setup and 53-0000265-03 Added SilkWorm 24000 December 2003
Installation Procedure support, and new illustrations
and format.

2 of 8 SilkWorm 12000/24000 Modem Setup and Installation Procedure

Publication Number: 53-0000265-03
Overview
Each control processor (CP) card in the SilkWorm 12000 and 24000 switches contains a modem serial port for connection
to a Hayes-compatible modem. The modem serial ports are wired as standard DTE ports and have the same commands,
login capabilities, and operational behavior as the terminal serial ports; however, asynchronous informational messages
and other unsolicited text are not sent to the modem ports. No additional software is required to use modems with the
SilkWorm 12000 or 24000.

Note
Silkworm 12000/24000 switches detect modems only during power-on, reboot, or a CP card failover sequence.
Brocade recommends setting up the modems before powering on SilkWorm 12000/24000 or connecting it to
the fabric.

High availability of the modem connection can be ensured by connecting a separate modem to each CP card and then
connecting both modems to a shared telephone line, as shown in Figure 1. This ensures an available telephone connection
to the active CP card even if a failover occurs, although it is necessary to log back in after a failover. When both CP cards
are connected to a shared telephone line, callers are automatically dialed in to the active CP card, which answers on the
first ring. If the active CP card cannot answer for any reason, the standby CP card answers on the seventh ring and allows
login to proceed.
After the modems are connected, you can use a telco system to dial in to the modems and verify they answer and
communicate as expected. If a dial-out modem facility is not available, you can use a terminal emulation program on a
computer workstation (or laptop) that has an attached modem. Refer to “Setting Up a Remote Modem System” on page 6
for instructions on setting up a remote modem for testing purposes.
For security reasons, the modem session is automatically disconnected if the modem cable is detached while a session is
active.

SilkWorm 12000/24000 Modem Setup and Installation Procedure 3 of 8

Publication Number: 53-0000265-03
Connecting Modems to the SilkWorm 12000/24000
Brocade recommends setting up the modems before powering on the SilkWorm 12000/24000 and connecting it to the
fabric.

Items Required
The following items are required to set up two modems to work with the SilkWorm 12000/24000:
• Two Hayes-compatible modems, such as the Zoom/Modem V.92 EXT Model 3049
• Two standard modem cables, DB-25 (male) to DB-9 (female)
• One RJ-11 “Y” adapter for standard telco wiring or equivalent circuitry (three total connections)
• One analog telephone line

Installation Procedures
Installing and setting up the modem includes:
• “Connecting the Modems”
• “Setting Up a Remote Modem System”
• “Verifying the Modem Connection”

Connecting the Modems

Caution
Brocade recommends powering off the switch before connecting cables to the modem ports.

To connect the modems:

1. Power off the switch.
This step is optional but recommend by Brocade.
2. Set up the two modem units and corresponding power connections.

Note
Do not power on the modems until all cables are attached.

3. Connect the modem cables to the modems and to the SilkWorm RS-232 modem ports, as shown in Figure 1.

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Publication Number: 53-0000265-03
 Figure 1 SilkWorm 24000 with Two Modems Connected
RJ-11 "Y"
Adapter

Optional Handset

co Line

Note: Modem power connections

DB-25M to DB-9F not shown
Modem Cable
(1 per CP card)
!

!
1 2 3 4 5 6 7 8 9 10

POWER SUPPLY 4

Modem Port !

15
!

15
!

15
!

15
! ! !

15
!

15
!

15
!

15
!
d d d d d d d d

on CP Card
RS - 232

RS - 232

14 14 14 14 14 14 14 14
c c c c c c c c !

13 13 13 13 13 13 13 13

(1 per CP card; 12
b

a
12
b

a
12
b

a
b
12
a
b
12
a
b
12
a
b
12
a
12
b

a
IOIOI

IOIOI

11 11 11 11 11 11 11 11

RS-232 port interface) 10

d

c
10
d

c
10
d

c
d
10
c
d
10
c
d
10
c
d
10
c
10
d

9 9
b b
8 8
a a
7 7
d d
6 6
c POWER SUPPLY 3
9 9 9 9 9 9
b b b b b b
8 8 8 8 8 8
Link Link
a a a a a a
10/100 Mb/s 10/100 Mb/s
7 7 7 7 7 7
d d Active CP Active CP d d d d
6 6 6 6 6 6

Terminal Port 5
b
c
5
b
c
5
b
c
5
b
c
5
b
c
5
b
c
5
b
c
5
b
c

!
!

4 4 4 4 4 4 4 4

on CP Card a

3
d
a

3
d
a

3
d
3
a

d
3
a

d
3
a

d
3
a

d
a

3
d

(1 per CP card; 2

1
c
2

1
c
2

1
c
2

1
c
2

1
c
2

1
c
2

1
c
2

1
c

b b b b b b b b POWER SUPPLY 2
10101 port interface) 0
a
0
a
0
a
0
a
0
a
0
a
0
a
0
a

POWER SUPPLY 1 & 3 POWER SUPPLY 2 & 4 POWER SUPPLY 1

scale: 1/8" = 1"

200-240 VAC 12A 50-60 Hz 200-240 VAC 12A 50-60 Hz

4. Connect the telephone “line” inputs on the modems to the RJ-11 “Y” adapter.
This effectively places both modems on a single telephone line.
5. Optionally, connect a telephone handset to one of the “phone” connections on the modems, as shown in Figure 1.
6. Connect the “Y” adapter to an appropriate analog telephone line.
Document the dial-in number for later use.
7. Power on the modems and verify the Modem Ready indicator illuminates on both units.
8. Power on the switch or reboot if it was not powered off during the previous steps.
This allows the switch to recognize the modems.

Note
Issuing the haFailover command is less disruptive than a reboot if the switch is powered.

SilkWorm 12000/24000 Modem Setup and Installation Procedure 5 of 8

Publication Number: 53-0000265-03
Setting Up a Remote Modem System
This section provides instructions for setting up a remote modem for testing purposes, using a terminal emulation program
on a workstation or laptop that has an attached modem.
This procedure is required only if a dial-out modem facility is not already available for testing the switch modem
connections.
To set up the optional remote modem:
1. Connect the remote modem to the workstation, as shown in Figure 2.

Figure 2 Remote Modem Setup

Analog
Telco

Rem
Mo
DB-25M
PC or
to
Laptop
DB-9F
running
Modem
Hyperterminal
Cable

2. Disable any serial communication programs running on the workstation (such as a synchronization program for a
PDA).
3. Open the terminal emulator application and configure as follows:
For Windows 95, 98, 2000, ME, or NT, or TERM in a UNIX environment, enter the following parameters:
Parameter Value
Port Speed (bits per second) 115200 (usually defaults to highest speed supported by modem;
might negotiate for slower speed)
Data Protocol Standard EC
Compression Enabled
Flow control Hardware
Databits 8
Parity None
Stop bits 1
Modulation Standard
4. Follow the modem manufacturer’s instructions for setting up and verifying modem operation.

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Publication Number: 53-0000265-03
Verifying the Modem Connection
This section provides information on how to verify the modems are correctly connected.

Note
This procedure requires either a telco system to dial in to the modems or a terminal emulation program on a
laptop or workstation that has an attached modem. Refer to “Setting Up a Remote Modem System” for
instructions to set up a remote modem with a terminal emulation program.

To verify the modem connection:

1. Verify both modem cables are connected on each section.
2. Power on the modems, if they are not already on.

Note
The modems must be powered on and operational before the switch is powered on, to allow the SilkWorm
12000/24000 to detect the modems during boot.

3. Power on the switch, if it is not already on.

4. Verify both modems indicate they are ready.
The SilkWorm 12000 illuminates the Clear to Send (CS), Terminal Ready (TR), and Modem Ready (MR) indicators.
The SilkWorm 24000 illuminates the CS and MR indicators.
If this does not occur, ensure the modems are connected to a power source and are powered on, and check all modem
cable connections.
5. Verify POST is complete on the switch (a minimum of 3 minutes).
6. Using a telco system, dial in to the telephone number assigned to the switch modems or the setup described in
“Setting Up a Remote Modem System”.
Observe the modem indicators: the Ring indicator should flash briefly as the telephone rings. If the Ring indicator
does not flash on both units, recheck the incoming telephone lines to the modems.
7. Verify that after one ring the modem associated with the active CP card (usually in slot 5) illuminates the Off Hook
(OH) indicator on the modem and a login prompt is presented to the remote client.
8. Log in from the remote client, using the admin account.
The login name is admin, and the default password is password.

Note
If the Off Hook indicator illuminates on the standby CP card modem, recheck the modem cable connection
to the active CP card.

9. Log out of the modem session.

10. Remove the telco connector from the active CP card modem, leaving the standby CP card’s telco line connected to
the “Y” adapter (see Figure 1).

Note
The modem session is automatically disconnected if the modem cable is detached while a session is active.

11. Dial in to the telephone number assigned to the switch, as described in step 6.
Observe the modem lamps: the Ring indicator should flash only on the modem connected to the standby CP card.

SilkWorm 12000/24000 Modem Setup and Installation Procedure 7 of 8

Publication Number: 53-0000265-03
12. Verify that after seven rings, the Off Hook indicator on the standby CP card modem is illuminated.
After a login prompt is presented to the remote client and a message confirms that the standby CP card is being
logged in to, you can log in or disconnect the session, as desired.
13. Reconnect the telco connector to the active CP card modem, and the switch modems are ready for use.

Note
Advanced users can use the haFailover command to further evaluate the attached modems.

The switch requires approximately 5 minutes after a failover or reboot to set up the modems.

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Publication Number: 53-0000265-03