Reg. No.

Question Paper Code : BS2104

M.B.A. DEGREE EXAMINATION, AUGUST/SEPTEMBER 2017.

First Semester

DBA 7104 — ORGANIZATIONAL BEHAVIOUR

(Common to all branches)

(Regulations 2013)

Time : Three hours Maximum : 100 marks

Answer ALL questions.

PART A — (10  2 = 20 marks)

1. Define organization Behavior.

2. List the types of personality.

3. Difference between emotional intelligence and emotional Labour.

4. What do you understand by group dynamics?

5. Define communication.

6. Differentiate between leader and manager.

7. What is the difference between power and politics?

8. What do you understand by resistance to change?

9. Define stress.

10. Write the scope of OB.

PART B — (5  13 = 65 marks)

11. (a) Explain the importance of organizational behavior.

Or
(b) Discuss various organizational behaviour models.
12. (a) Give the detailed account on emotional labour and intelligence.

Or
(b) Explain about group in organization and formation in organization
structure.

13. (a) Give the detailed account on emergence of informal leader.

Or
(b) Describe the techniques of group decision making.

14. (a) What are all the factors affecting leadership styles?

Or
(b) Discuss the theories of leadership.

15. (a) Explain about organizational effectiveness.

Or
(b) Discuss about prevention and management of stress.

PART C — (1  15 = 15 marks)

16. (a) Briefly explain about personality and its types and factor
influencing personality with suitable examples.

Or
(b) “Positive self-esteem is significant to overcome the stress” – Justify.

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2 BS2104