Driver Installation Guide

This manual describes how to install drivers and software to use this machine.

Contents of the CD-ROM

This section describes the CD-ROM supplied with this machine.

CD-ROM Menu
The following settings and services are available using the CD-ROM:

❖ Install Software
Installs drivers and utilities.

❖ Remove Software
Removes installed drivers and utilities.

❖ Documentation
Displays a list of the documentation on this CD-ROM.

❖ Software Release Notes

Provides the release notes for the software available on this CD-ROM.

❖ Select Language
Changes the language of the menu and the installed software.

Drivers for This Machine

Operations require installing drivers appropriate to your operating system.
The following drivers are included on the CD-ROM provided with this machine.

❖ PCL 5/6 printer driver

This printer driver allows the computer to communicate with the printer via
a printer language.

❖ PS printer driver
PS printer driver allows the computer to communicate with the printer using
a printer language.

❖ Scanner driver
To use the machine as a TWAIN or WIA scanner, you must install the scanner
driver.

❖ Fax driver
The fax driver allows you to send a document directly from a computer
through the machine to another fax machine, without printing the document.

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 ❖ KMnet Viewer
The KMnet Viewer software lets you organize and monitor network device
information.
KMnet Viewer is only available for a network connection and can be installed
using [Custom Mode] or [Utilities].
Note
❒ PCL 5 printer driver in this manual indicates PCL 5c printer driver.
❒ PS printer driver in this manual indicates PostScript 3 printer driver.

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Installing Drivers and Software
You can install the necessary drivers and software for this machine from the sup-
plied CD-ROM.
Important
❒ The supplied drivers are supported by the following operating systems:
• PCL 5 printer driver: Windows 2000/XP/Vista and Windows Server
2003/2008
• PCL 6 printer driver: Windows 2000/XP/Vista and Windows Server
2003/2008
• PS driver: Windows 2000/XP/Vista and Windows Server 2003/2008, and
Mac OS X
• Fax driver: Windows 2000/XP/Vista and Windows Server 2003/2008
• TWAIN driver: Windows 2000/XP/Vista and Windows Server 2003/2008,
and Mac OS X
• WIA driver: Windows 2000/XP/Vista and Windows Server 2003/2008

Preparation for Driver Installation

When you insert the CD-ROM, the installation wizard starts. Use this procedure
to prepare for driver installation.

A Click [View License Agreement] to read the license agreement.

B Click [Accept] to proceed.
C The installation wizard appears.
D Click [Install Software] to start the installation.

Installation Method
When you insert the CD-ROM, the CD-ROM opens automatically. From the CD-
ROM menu, specify the installation method you require and the software you
want to install.
Select the appropriate method according to your operating system and the con-
nection method.

❖ Express Mode
Installs the necessary printer and scanner drivers when the machine is con-
nected to your computer by a USB or network cable.

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 ❖ Custom Mode
Installs the PCL 5 printer, PCL 6 printer, PS printer, fax or scanner driver
when the machine is connected to your computer by a USB or network cable.
Installs KMnet Viewer when the machine is connected to your computer by a
network cable.

❖ Utilities
Installs KMnet Viewer.
Note
❒ If you install the PCL printer driver using Express Mode, only the PCL 6
printer driver will be installed. Use Custom Mode to install the PCL 5 printer
driver.
❒ Express Mode does not install the fax driver. Install the fax driver separately.
Reference
For the Mac OS X installation procedure, see p.7 “When Using the Machine
under Mac OS X”.

Express Mode
This section explains how to install the PCL printer and scanner drivers for USB
and network connections using Express Mode.
Important
❒ The procedure in this section is an example based on Windows XP. The actual
procedure might vary depending on the operating system you are using.
❒ To install the drivers, you must have an account that has Manage Printers
permission. Log on as an Administrators or Power Users group member to
acquire this permission.
❒ Before beginning this procedure, you must assign the IP address on the ma-
chine. For details about assigning the machine's IP address, see User Guide in
the CD-ROM.
Use this procedure to install the drivers using Express Mode.

A Ensure that this machine and your computer are turned on and connected
by a USB or network cable.
If the “Found New Hardware Wizard” dialog box appears, click [Cancel].

B On the “Installation Method” page, click [Express Mode].

The “Discover Printing System” page opens to search for this machine.

C Select this machine searched by discovery, and then click [Next].

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D On the “Printer Settings” page, you can assign a name to the printing sys-
tem. This is the name that appears in Windows “Printers and Faxes” and in
the printer list in applications.
If this machine is connected locally, “Printer Settings” does not appear for a
first time installation. Proceed to E.
You can also choose to share this machine with others or set this machine as
the default printer. Make your selections, and then click [Next].

E On the “Confirm Settings” page, click [Install] if the settings are correct.
Click [Back] to correct the settings.

F The “Installation Completed” page appears. Click [Finish] to exit the instal-
lation wizard and return to the CD-ROM menu.
If you are installing a printer driver, a test page is printed. If you do not want
to print a test page, clear the “Print a test page” check box.

G The installation is now complete. If prompted, restart your computer.

Note
❒ In this procedure, PCL 6 was the only PCL driver installed. If you need to
install the PCL 5 printer driver, install it separately, and be sure to config-
ure it using the same settings as the PCL 6 printer driver that is already in-
stalled.

Custom Mode
This section explains how to do a custom installation using Custom Mode,
which lets you specify which drivers and software to install for USB and net-
work connections.
Important
❒ The procedure in this section is an example based on Windows XP. The actual
procedure might vary depending on the operating system you are using.
Use this procedure to install the drivers using Custom Mode.

A Ensure that this machine and your computer are turned on and connected
using a USB or network cable.
If the “Found New Hardware Wizard” dialog box appears, click [Cancel].

B On the “Installation Method” page, select [Custom Mode].

C The “Discover Printing System” page appears displaying [Discover] select-
ed. Using this option, you can let the system find all the devices available
for driver installation.
You can also use the “Custom select” option, which allows you to choose the
printing system and print port to install to. If you want to use this option, pro-
ceed to E.

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 D “Discover” finds one or more printing systems. Select your model from the
list. Click [Next], and then proceed to G.

E Select [Custom select], and then click [Next].

F On the “Printer Port” page, select the port connected to your printing sys-
tem. Click [Next].

G On the “Custom Installation” page, select the driver and software packages
you want to install from the “Driver” and “Utility” tabs. Click [Next].
The “Utility” tab only appears when this machine is connected to your com-
puter by a network connection. Install the necessary software from this tab.
If you want to use the “Utility” option only, proceed to I.

H On the “Printer Settings” page, you can assign a name to the printing sys-
tem. This is the name that appears in Windows “Printers and Faxes” and in
the printer list in applications.
If this machine is connected locally, “Printer Settings” does not appear for a
first time installation. Proceed to I.
You can also choose to share this machine with others or set this machine as
the default printer. Make your selections, and then click [Next].

I On the “Confirm Settings” page, click [Install] if the settings are correct.
Click [Back] to correct the settings.

J The “Installation Completed” page appears. Click [Finish] to exit the instal-
lation wizard and return to the CD-ROM menu.
If you are installing a printer driver, a test page is printed. If you do not want
to print a test page, clear the “Print a test page” check box.

K The installation is now complete. If prompted, restart your computer.

Utilities Installation
This section explains how to install printing system utilities.
Important
❒ The procedure in this section is an example based on Windows XP. The actual
procedure might vary depending on the operating system you are using.
Use this procedure to install printing system utilities.

A On the “Installation Method” page, select [Utilities].

B Select the utilities you want to install, and then click [Next].
C Click [Install] to start the installation.
D The installed utilities appear on the “Installation Completed” page.
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E Click [Finish] to exit the installation wizard and return to the CD-ROM
menu.

When Using the Machine under Mac OS X

The procedures in this section explain how to set up the machine under Mac OS
X.

Installing the drivers

Use this procedure to install the drivers under Mac OS X.
Important
❒ To install the driver, you must log on as an Administrator. For details, contact
your administrator.

A Insert the CD-ROM into the CD drive of your computer.

B Close all applications.
C Double-click the package file icon.
D Follow the instructions on the screen.
Note
❒ When the [Authentication] dialog box appears, enter the administrator name
and password, and then click [OK].

Connecting the machine using USB to Mac OS X 10.4

Use this procedure to connect the machine under a USB connection to a compu-
ter running Mac OS X 10.4.

A Connect the machine and the computer via a USB cable, and then turn on
the machine.

B From the Apple menu, select [System Preferences...].

C Under "Hardware", click [Print & Fax].
D Check the list of printers for the machine name.
E Click [Printer Setup...].
F In the [Printer Info] dialog box, select [Installable Options] from the list.
G Check the tray 2 configuration, and then click [Apply Changes].
H Click the close button at the upper left corner to close the [Printer Info] dialog
box.
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 I From the [System Preferences] menu, click [Quit System Preferences].
Connecting the machine using USB to Mac OS X 10.5
Use this procedure to connect the machine under a USB connection to a compu-
ter running Mac OS X 10.5.

A Connect the machine and the computer via a USB cable, and then turn on
the machine.

B From the Apple menu, select [System Preferences...].

C Under "Hardware", click [Print & Fax].
D Check the list of printers for the machine name.
E Click [Options & Supplies...].
F Click the [Driver] tab, check the tray 2 configuration, and then click [OK].
G From the [System Preferences] menu, click [Quit System Preferences].
Connecting the machine via a network to Mac OS X 10.4 (IP Printer)
Use this procedure to connect the machine via a network to a computer running
Mac OS X 10.4.

A Connect the machine and the computer via network cable.

B From the Apple menu, select [System Preferences...].
C Under "Hardware", click [Print & Fax].
D Click the [+] (add) button in the lower left area of the [Print & Fax] dialog box.
E Click the [IP Printer] icon in the menu.
F In the [Address], type the machine's IP address.
Select [LPD] for as the protocol, and leave the queue blank.

G If [Print Using:] shows the machine, click [Add], and then proceed to step J.
If the machine name is not shown, proceed to step H.

H Select the manufacturer name for [Print Using:].

I Select the machine from the list, and then click [Add].
J In the [Installable Options] dialog box, check the tray 2 configuration, and
then click [Continue].

K Check that the machine's IP address is shown in the [Print & Fax] dialog box.
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L From the [System Preferences] menu, click [Quit System Preferences].
Connecting the machine via a network to Mac OS X 10.5 (IP Printer)
Use this procedure to connect the machine via a network to a computer running
Mac OS X 10.5.

A Connect the machine and the computer via network cable.

B From the Apple menu, select [System Preferences...].
C Under "Hardware", click [Print & Fax].
D Click the [+] (add) button in the lower left area of the [Print & Fax] dialog box.
E Click the [IP] icon in the menu.
F In the [Address], type the machine's IP address.
Select [LPD] for as the protocol, and leave the queue blank.

G If [Print Using:] shows the machine, click [Add], and then proceed to step K.
If the machine name is not shown, proceed to step H.

H Select [Select a driver to use...] for [Print Using:].

I In the search box, type the machine name.
A list of machines found appears under the search box.

J Select the machine from the list, and then click [Add].
K In the [Installable Options] dialog box, check the tray 2 configuration, and
then click [Continue].

L Check that the machine's IP address is shown in the [Print & Fax] dialog box.
M From the [System Preferences] menu, click [Quit System Preferences].

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 Troubleshooting
This section describes how to troubleshoot problems related to installing the ma-
chine.

Software Installation Problems

This section describes how to troubleshoot problems related to software instal-
lation.

If the CD-ROM does not launch automatically

This section describes what to do if the CD-ROM does not open automatically
when you insert the CD-ROM into your computer.

❖ Checking your computer

If the CD-ROM does not launch automatically, check the following:
• Confirm that the CD-ROM has been inserted in your computer properly.
• Confirm that the CD-ROM drive of your computer is not defective, by try-
ing a known-working CD-ROM.
• Confirm that the AutoRun feature has not been disabled on your compu-
ter.

❖ Launching the CD-ROM from the CD-ROM directory

If the problem persists, double-click the CD-ROM drive icon in the [My Com-
puter] or [Explorer] window, and then double-click the Setup.exe icon.
Note
❒ When saving a driver on a computer, make sure that the path to the loca-
tion of the stored data is not too long. A long path name may cause errors
during installation.

If software cannot be installed

This section describes how to troubleshoot failure during software installation.

❖ Checking your computer environment

If you have problems installing software, first check the following:
• The operating system of your computer is compatible with the software
you are trying to install.
• There is enough space in the hard disk of your computer.
• Unnecessary applications, in particular anti-virus programs, are not run-
ning during the installation.

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Checking installed software
This section describes how to troubleshoot problems related to software instal-
lation.
Check whether the software has been installed or not. If not, perform the instal-
lation procedure again.

❖ Printer drivers, Fax driver

If the printer driver is installed, the printer icon appears in the [Printers and fax-
es] folder in your computer.
In the printer properties dialog box, check that “USB connection” or “network
printer” is selected as the port. To check the connection, perform a test print.
Use this procedure to check the version of the printer driver currently in-
stalled. For details, see the printer driver Help.
A Open the printer properties dialog box.
B Click the [Setup] tab.
C Click [About].
D Check the version.

❖ Scanner driver
If the scanner driver is installed, you can scan originals using a compatible ap-
plication. For details, see User Guide in the CD-ROM.

Connection Problems
This section describes how to troubleshoot problems related to USB and net-
work connections.

If connection cannot be made via USB

This section describes possible causes and solutions for problems related to a
USB connection.
Possible Cause
The power cord or USB cable
may not be properly connected.
The machine was not recognized
automatically.
Windows did not configure USB
settings correctly.
Solution
Make sure that the power cord and USB cable are properly
connected. Also make sure that they are not damaged.
Turn off the power of the machine, reconnect the USB cable,
and then turn it on again.
Make sure that there is no conflicting USB device installed in
your computer.
Open Windows' Device Manager, and then, under [Universal
Serial Bus controllers] or [USB Controller], remove any conflict-
ing devices. Conflicting devices have a [!] or [?] icon by
them. Take care not to accidentally remove required devices.
For details, see Windows Help.

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 Possible Cause Solution
An error occurs during software First reboot Windows. Then, on the [Start] menu, select [Con-
installation. trol Panel]. Double-click the System icon, and then on the
[Hardware] tab, click [Device Manager]. Under [Other Devices],
select the printer, and then open its properties dialog box.
On the [General] tab, click [Reinstall Driver] to reinstall the
driver.

If connection cannot be made via network

This section describes possible causes and solutions for problems related to a
network connection.
Possible Cause Solution
The power cord or Ethernet ca- Make sure that the power cord and Ethernet cable are prop-
ble may not be properly connect- erly connected. Also make sure that they are not damaged.
ed.
The machine's IP address has not If the machine cannot be found and only “Printer Port” ap-
been specified, or the machine pears in the machine selection dialog box, either the ma-
and computer are not on the chine's IP address has not been specified or the computer
same network. and machine are not on the same network segment.
Before installing the software, check the machine's IP ad-
dress and the network topology. Alternatively, select “Print-
er Port” in the dialog box, and then install the software.

Test Print Problems

This section describes what to do if a test page cannot be printed from a compu-
ter.
Possible Cause Solution
The power cord, USB cable, or Check that the power cord, USB cable, and Ethernet cable
Ethernet cable is not properly are properly connected. Check also that they are not dam-
connected. aged. See p.11 “Connection Problems”.
The port connection is not prop- A On the [Start] menu, click [Printers and Faxes].
erly set. B Click the printer icon, and then click [Properties] on the
[File] menu.
C Click the [Details] tab, and then confirm that the port is set
to USB or network printer, as required.

Note
❒ If the problem persists, contact the network administrator.
❒ To connect via USB when USB does not appear in the list of available ports,
you must reinstall the printer driver.

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Appendix

Trademarks
Microsoft®, Windows®, Windows Server®, and Windows Vista® are either reg-
istered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Adobe®and PostScript® are registered trademarks of Adobe Systems Incorpo-
rated.
PCL® is a registered trademark of Hewlett-Packard Company.
Mac OS is a trademark of Apple Computer, Inc., registered in the U.S. and other
countries.
Ethernet is a registered trademark of Xerox Corporation, Inc.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights to
those marks.
The proper names of the Windows operating systems are as follows:
The product names of Windows 2000 are as follows:
Microsoft® Windows® 2000 Professional
Microsoft® Windows® 2000 Server
Microsoft® Windows® 2000 Advanced Server
The product names of Windows XP are as follows:
Microsoft® Windows® XP Professional
Microsoft® Windows® XP Home Edition
The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Enterprise
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
The product names of Windows Server 2003 are as follows:
Microsoft® Windows Server® 2003 Standard Edition
Microsoft® Windows Server® 2003 Enterprise Edition
Microsoft® Windows Server® 2003 Web Edition
Microsoft® Windows Server® 2003 Datacenter Edition
The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
Microsoft® Windows Server® 2008 Datacenter
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 Microsoft® Windows Server® 2008 for Itanium-based Systems
Microsoft® Windows® Web Server 2008
Microsoft® Windows® HPC Server 2008
Microsoft® Windows Server® 2008 Standard without Hyper-VTM
Microsoft® Windows Server® 2008 Enterprise without Hyper-VTM
Microsoft® Windows Server® 2008 Datacenter without Hyper-VTM
Note
❒ PS in this manual stands for “Adobe PostScript 3 Emulation”.

Copyright © 2009
305JK56130
M019-7512

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