Customer

Accept delivered Receive Invoice to

Receive 2 1
goods and return DO prepare payment
purchased goods
(Pink & Yellow Copies) 1. Invoice
1. DO 1. DO (Pink &
2. Packing List, if any Yellow)
3. Goods
4. Others relevant docs

Issue Invoice to
Customer for Billing
1. Invoice

Credit
Finance

Term
Request for any No
Yes
Prepare Invoice Credit/
documents that Adequate?
for Billing Cash?
have been absent
1. Invoice Cash Term
2. DO
3. Packing Lists
4. Copies of others
relevant docs

Yes
Receive DO (Yellow) & Fax? 2
Other Documentation
1. DO (Yellow) No
1. DO 2. Packing List, if any
2. Packing List, if any 3. Copies of others
3. Goods relevant docs
4. Others relevant docs

Submit DO (Yellow) &

Issue DO &
Other Documentation Issue DO & Deliver
Deliver Goods 1. DO (Yellow)
2. Packing List, if any Goods, together with 3
Credit 3. Copies of others Invoice
Term relevant docs
Cash Term
Credit/ Request Finance to
Logistics

Cash? prepare invoice

1. PO
2. Delivery Schedule 1. Bill of Quantity
3. Packing List, if any 2. Copy of DO

Deliver goods
to Customer
 Issue payment
1
Customer

voucher & cheque

1. Payment voucher
2. Cheque
Accept delivered
goods and return DO Yes
(Pink & Yellow Copies) Credit/ Credit Term Direct
4
Cash? Payment?
1. DO (Pink &
Yellow) No
Cash Term
Top Management

Management to
1. Ageing Report Review
2. Meeting Minutes 1. Ageing Report
2. Customer
Request/ Account Statement
Yes 3. Meeting Minutes
Review Ageing follow-up
Due?
Report for
payment
No Update Aging Report
and Customer
Statement Accounts
1. Ageing Report
Credit Term 2. Customer
Account Statement Credit Term
Yes
Credit/ No Receive Credit/
Finance

Cash? Payment? Cash?

1. Cheque
Cash Term 2. Payment voucher,if
any Cash Term

Request for
4 Issue Official Receipt
immediate payment
to Customer
1. Official Receipt

Collect payment
1. Cheque
2. Payment voucher,if
any

3 Sign-off on customer No Submit payment

payment voucher? collection to Finance
Logistics

1. Cheque
Yes 2. Payment voucher,if
1. Cheque
2. Payment voucher,if any
any
Sign-off for
payment collected
Management
No Authorize to release
payment by signing off
Yes the cheque
1. Payment Voucher
2. Cheque
No Review on
Any Quality Release
Financial status
Issue? payment?

Yes 1. Supplier Official

Receipt
2. Return Payment
Voucher Copy
3. Monthly Statement
of Accounts
4. Meeting Minutes
Hold payment
1. Payment Voucher
2. Cheque
3. Invoice
No 4. DO Update
Deliver payment accounts
Finance

Yes voucher & cheque 1. Supplier Official

Due? to Supplier Receipt
1. Payment Voucher 2. Return Payment
2. Cheque Voucher Copy
3. Monthly Statement
of Accounts

Credit Term

Cash Term Prepare payment

Credit/ Receive Invoice
voucher & cheque based
Cash? from Supplier
on Invoice and PO 1. Payment Voucher
1. Invoice 2. Cheque
3. Invoice
4. DO
1. Monthly Statement
of Accounts

Receipt payment Issue Monthly

voucher & cheque Statement of Accounts
1. Payment Voucher
2. Cheque

No
Issue Official Return a copy of
Receipt? Payment Voucher
Issue Invoice
Yes 1. Return Payment
based on PO
Supplier

1. Supplier Official Voucher Copy

1. Supplier Official
Receipt
1. Invoice Receipt
2. Return Payment
2. Return Payment
Voucher Copy
Voucher Copy
Prepare Official Issue Official
Receipt Receipt