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Certified in Risk and Information Systems Control (CRISC)
Certification DateFeb 2014 � Present
Certification authority ISACA

LPT (Licensed Penetration Tester)
Certification DateOct 2013 � Present License MS13-72
Certification authority EC-Council

Certified Information Technology Manager (CITM)
Certification DateSep 2011 � Present
EPI, Singapore
Certification authority
EPI, Singapore

Computer Hacking Forensic Investigator
Certification DateApr 2009 � Present
Certification authority

Certified Information Security Manager (CISM)
Certification DateAug 2012 � Aug 2015 License 12580098
Certification authority

Certified Information Systems Security Auditor (CISA)
Certification DateAug 2010 � Aug 2015 License 12580098
Certification authority

Certified Information Systems Security Professional (CISSP)
Certification DateDec 2008 � Dec 2014 License 319078
Certification authority(ISC)2

TitleISMS Auditor (ISO27001)

Certification DateApr 2008 � Apr 2013
Certification authorityIRCA

Certified Data Center Professional (CDCP)
Certification authorityEPI
TitleCertified Ethical Hacker (CEH)
Certification authorityEC COUNCIL

TitleInformation Technology Infrastructure Library (ITIL)

Certification authorityOGC

� Design, install configure, and administer Windows server operating systems

and components, including the Domain Controllers.
� Optimization of Microsoft Windows servers and related technologies to achieve
a high level of security, availability and redundancy in a virtualized environment
as well as the performance of supported applications.
� Develop and maintain Active Directory Infrastructure, including its design,
implementation, and administration.
� Ensure that MS SQL Server instances are effectively deployed and backed up.
� Troubleshoot and resolve hardware and software problems on Windows servers
and ensure that servers comply with established policies, standards, licensing
agreements, and configuration guidelines.
� Perform required maintenance on all Windows server to ensure a stable and
secure operating environment including application of security and O/S patches.
� Monitor the performance and integrity Of the servers using appropriate system
administration tools. Identify, analyze, and resolve/troubleshoot issues related to
system performance, and system slowdowns and bottlenecks.
� Design, install, configure, and administer our virtualized desktop
infrastructure currently the Citrix XenDesktop and XenApps server infrastructure in
a VMware environment.
� Design, install, configure, and administer Microsoft System Center products
including SCCM
� SCOM, SCSM server infrastructure as well as Microsoft SharePoint
� Install, configure, administer and maintain Microsoft DNS for the campus.
� Maintain and administer CallXpress Server in support of voice mail for the
MSP Support Engineer Tier III
Company NameAsigra
Dates EmployedSep 2013 � Nov 2014 Employment Duration1 yr 3 mos
� Support for Asigra Data center/B2B clients.
� Part of Enterprise Infrastructure, Server, and Desktop support virtual
(VMWare) and physical.
� Prepare build documents and evaluate equipment for Software engineering.
� Evaluate, Design and Analysis of company infrastructure.
� Administration of Salesforce.
� Testing and evaluation of Cloud backup software.
� Equipment building for Corporate Summit.
� Support NAS and SAN. (NetApp, Huawei, Oracle RAC and Celerra with integrated
Clariion, IBM TotalStorage)
GDH Consulting, Inc.
GDH Consultant\Networker Architect
Company NameGDH Consulting, Inc.
Dates EmployedJul 2012 � Sep 2012 Employment Duration3 mos
LocationPlano TX
� Contracted as an EMC Resident to implement a NetWorker and Data Domain backup
� Evaluated and implemented proposed solution for the EMC BRS team.
� Setup Data Domains (DD990, DD670) and migrate to NetWorker at all sites.
� Initial move was 900 Virtual (VMWare) Machines's for VADP backup.
� Resolved firewall and network connectivity/security issues.
� Reviewed and validated setup of ESX 4.0 and 4.1
� Evaluating the environment for migration of 11 remote sites to new solution.
� Migrating from backup solutions by ComVault, BackupExec, and Vranger to
NetWorker with VADP.
CompuCom Canada Co.
System Support Analyst
Company NameCompuCom Canada Co.
Dates EmployedMay 2011 � Mar 2012 Employment Duration11 mos
� Dedicated support for University Health Network (Sick Kids/Toronto
General/Toronto Rehab/Toronto Western/Princess Margaret/Sudbury Hospital).
� Large transition project on a very tight timeline involving 350 physical
servers and requiring at least 100 hours of work a week during 4 month transition.
� Created and reconciled all billing reports for backups (SOX) and performance.
� Generated HEAT reports for networking team to monitor network traffic and
peak LAN traffic.
� Made work around to meet the special needs due to legacy hospital systems.
� Designed and document Backup network for best practice and configurations in
� Contributed opinions in weekly CAB and ECAB meeting for proposed changes.
� My redeployment netted a cost savings of a DD990, related infrastructure and
10 years of proposed storage expansion.
� Troubleshot backups on Linux, UNIX, AIX, Windows, ESX clusters and Hyper-V.
� Performed Disaster Recovery planning and testing.
� Resolved network connectivity issues with Network Team due to firewalls, DMZ,
remote connections and WAN configuration.
� NetWorker Administrator (Backup Success Rate 99.6% of 3000+ jobs reported by
DPA) daily.
� Data Protection Advisor Administrator for performance metrics, billing and
� Data Domain Administrator for backup data deduplication appliance.
� Field support for server hardware and FRU.
Technical Support Engineer II
Company NameEMC
Dates EmployedNov 2007 � May 2011 Employment Duration3 yrs 7 mos
LocationBurlington, Ontario
� Support Engineer for NetWorker on Hardware Specialist Team. (Supporting
EDL/CDL, ACSLS, Partitioned Tape Libraries, VTL, Data Domain)
� Resolve long outstanding issues such as CDI, dWWN, Tape Library drivers and
AIX functionality.
� Troubleshot backups on Linux, UNIX, AIX, Windows, VMWare and Hyper-V.
� Troubleshot iSCSI, NAS, SAN, LAN, WAN and Bridgehead server connectivity for
� Resolved DMZ, firewall and network connectivity issues.
� Identified and help resolve issues with IPSEC, VPN and custom network
� Wrote internal procedure documents for customers�.
� Supported NetWorker for Windows, Linux, UNIX, and AIX.
� Support of EBA/DPA, Homebase, Open File Manager.
� Ability to understand most situations to analyze issues due to broad
� Accepted higher than team average severity 1 and 2 cases.
� Collaborated with EMC and third party vendors.