C O O P E R L U S K A N

355 Marshall Road, Tarragindi, QLD, 4006 | 0403 827 341

cooperluskan@gmail.com

EDUCATION Queensland University of Technology | 2015 - Current

- Bachelor of Business (Marketing)/Bachelor of Journalism
Maclean High School | 2009 - 2014
- Obtained Higher School Certificate with an ATAR of 81.40 

SKILLS • Advanced computer skills – relating to both software and hardware.

- Familiar with both Windows and Mac operating systems.
- Understanding of the way computers work (extremely helpful in problem
diagnosis and resolution).
• 90+ word per minute typing.
• Extremely literate in both written and spoken communication.
• Excellent problem solving abilities.
• Strong work ethic.
• Efficient time management.
• Loyal employee

EXPERIENCE Senior Sales Assistant – First Choice, Salisbury

11th November - Current

• Providing excellent customer service, through polite service, product knowledge,

and store knowledge.
• Receiving deliveries and using a Portable Data Terminal to update stock levels.
• Unloading stock from delivery pallets.
• Opening/closing the store at the start/end of opening hours.
• Counting the store safe and tills to verify financial standing.
• Managing less qualified employees when conducting store-close procedures.

Mugly Marketing Manager - QUT Marketing Planning and Management Market

Days (QUTopia)
27th February - 23rd June 2017 (Semester 1)
In collaboration with 4 of my peers, I helped build a market-day based business
from the ground up, specialising in producing custom made marbled mugs and
rustic rope coasters.
As the marketing manager, I acted as the overarching manager of the other
managers, co-ordinating all their functions in the most effective and efficient way
to satisfy the marketing objectives I had established.
I received a mark of 95.35% for the market days, well above the average of a 6 (70-
85%).

Mugly: https://www.facebook.com/pg/MuglyMugsandCoasters/
 Store person, Cottage Takeaway, Maclean
November 2015 - February 2016, November 2016 - February 2017 (Summer
University Breaks)
Providing excellent customer service.
Processing inventory and maintaining stock levels
Ensuring store displays remain tidy and organised.
Using Point of Sale (POS) systems to process transactions.

Administrator and farm hand, Fortune Prawn Farm PTY LTD, Yamba
January 2014 - January 2015
Use of excel spread sheets, Microsoft Word and power point programs
Sending, replying and forwarding emails
Faxing, scanning, copying and printing documents
Organising, cleaning and labelling files and folders
Calling services for technical support
Help sort, pack and sell prawns
Cleaned harvesting, sorting and cooking areas

REFEREES Brooke Young

Store Manager – First Choice Salisbury
Phone: 0416 848 218
Email: brookeyoung@outlook.com

Jenny Tsai
Cottage Takeway/Fortune Prawn Farm
See attached letter of reference.
Phone: 0412 151 955
Email: jenny.tsai19@gmail.com

Tommy Yip
Major Account Manager – Fuji Xerox Australia Pty Ltd
Character Referee
Phone: 0417710304
Email: tommy.yip@fujixerox.com