UNIVERSITY OF ZIMBABWE

FACULTY OF COMMERCE

DEPARTMENT OF BUSINESS STUDIES

BS205 MANAGEMENT 11 COURSE OUTLINE

Lecturer: Mr F Gwavuya Contact: 0733656643/0712530531/0776202922

Email: fgwavuya@gmail.com

Office location: 1st Commerce Block:Ground Floor office no. G10

Contact Hours: 60 hours

1. Purpose of course

The course looks at contemporary corporate practices expected within Morden business
organizations. Its purpose is to instil knowledge of the topical issues in business management.
The course is premised on the fact that organizations are made up of teams with varying values
and attitudes. The manager’s task is to build workable teams, develop appropriate culture
among them, and manage all aspects of groups including conflicts. At the same time the
manager should have the strategic eye to appreciate global activity for the growth and
recognition of the organization. Emphasis is given to changes in the nature of business
organizations in the context of globalization.

2. Aim

The aim of this course is to assist students to procure a body of knowledge on the pertinent
issues affecting business organizations in the 21st century as managers need to become more
and more international in mind. The course builds upon the principles of business management
learnt in BS201 to aim to reinforce the application of most of these principles in everyday
management of business entities.

3. Objectives

By the end of this course, students should be able to:

1. Know the unique international business environment and the impact of the global economic
forces on business
2. Appreciate the impact of business ethics, corporate governance and corporate social
responsibility in the success of a business entity.
3. Manage teams, solve conflicts and know the best management methods to reduce work
stress.
4. Evaluate different managerial decisions making situations in order to give correct
judgement.
5. Manage the various aspects of Human resources including having a grounded appreciation
of international labour regulations considering the international nature of human resources.
6. Appreciate the importance and contribution of management theory and practice towards
the success of organizations.

4. Course Content
4.1 Overview of global environment context
4.1.1 the structure of the global economy
4.1.2 The changing context of managerial work
4.2 Managing group and team processes
4.2.1 Groups and teams in organizations
4.2.2 Types of groups and teams
4.2.3 Characteristics of groups and teams
4.2.4 Belbin team roles
4.2.5 Interpersonal and intergroup conflicts.
4.3 Managing organizational change
4.3.1 the change management iceberg
4.3.2 planning for organizational change
4.3.3 resistance to change
4.3.4 role of innovation in organizational change
4.3.5 implementing change
4.3.6 business process re- engineering
4.4 Managing workforce diversity in organizations
4.4.1 the nature of workforce diversity
4.4.2 culture and cultural intelligence
4.4.3 gender and business management
4.4.4 multiculturalism in organizations
4.5 Strategic management
4.5.1 strategic management as a concept
4.5.2 strategic management as a process
4.5.3 nature of a strategy
4.5.4 types of strategies
4.5.5 corporate governance
4.6 Human resources management
4.6.1 the concept of human capital management
4.6.2 talent management and succession planning
4.6.3 labour relations in Zimbabwe
4.6.4 managing the expatriate worker
4.7 Management in the 21st century
4.7.1 corporate social responsibility
4.7.2 business ethics
4.7.3 total quality management
4.7.4 managing projects
5. Teaching methods
 A mixture of methods will be used in the delivery of this course. Lectures, in class studies,
class discussions, tutorials and in class group presentations will be used. Students will be
required to produce seminar papers on specific aspects of the course to demonstrate a full
appreciation of the course content and ability to apply the concept to real life managerial
challenges.
6. Assessment methods
Continuous assessment (Three mandatory assignments) 30%
Final examination( 3 hr paper, closed book) 70%
7. Key references
7.1 Griffin W.R ; 11th Edition: Management; Houghton Mifflin Co; Boston( Latest addition)
7.2 Robbins and Coulter: 11th Edition; 2012; Management; Prentice Hall; New Dehli
7.3 Stoner A.F et al; 6TH Edition ;2009; Management; Prentice Hall; New Dehli
7.4 Smit and Cronje 4th Edition;2007; Management Principles: A contemporary Edition for
Africa
8. Additional reading and e resources
Most of the e books and journals prescribed for this course are accessible through the UZ
library site or through google.
8.1 Rao, Kuma, Venkatram; 2012; Management; Theory and Practices.
8.2 Harvard Business Review
8.3 Management International Review (online journal)