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Table of Contents
Contents 2

License Agreement 3

English 7
Chapter 1 – Introduction 7
1.1 - Interacting with MODO BASS 8
Chapter 2 – User interface 10
Chapter 3 – Top bar 11
Chapter 4 – Upper tab panel 13
Chapter 5 – Model 14
Chapter 6 – Play Style 19
6.1 - Finger 19
6.2 - Pick 20
6.3 - Slap 20
6.4 - Muting 21
6.5 - Other Play Style parameters 21
Chapter 7 – Strings 22
Chapter 8 – Electronics 23
Chapter 9 – Amp/Fx 25
Chapter 10 – Control 27
Chapter 10 – Bottom keyboard 30
Chapter 12 – Troubleshooting 31
Chapter 13 – Support 32
13.1 - User Area 32

­­­­­­­­­2 Contents

License Agreement

Please read this document carefully before breaking the seal on the media package. This agreement licenses the
enclosed software to you and contains warranty and liability disclaimers.

By breaking the seal on the media envelope, you are confirming to have taken notice of terms and conditions
of this agreement and you acknowledge your acceptance of the software as well as your acceptance of the
terms of this agreement. If you do not wish to do so, do not break the seal. Instead, promptly return the entire
package, including the unopened media package, to the dealer from whom you have obtained it, for a full


“EULA” means this end user license agreement.

“IK Multimedia Product” means the software program included in the enclosed package, and all related updates
supplied by IK Multimedia.

“IK Multimedia Product” means the software program and hardware (if any) included in the enclosed package,
the related documentation, models, multimedia content (such as animation, sound and graphics) and all related
updates supplied by IK Multimedia.

“Not for resale (NFR) Version” means a version of IK Multimedia Product, so identified, is intended for review and
evaluation purposes, only.


The “IK Multimedia Product” is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The “IK Multimedia Product” is licensed, not sold. This EULA grants you
the rights as specified here below. All other actions and means of usage are reserved to the written permission
of the right holder IK Multimedia Production Srl:

Applications Software. The “IK Multimedia Product” may be used only by you. You may install and use the “IK
Multimedia Product”, or any prior version thereof for the same operating system, on up to three (3) computers,
provided that (a) each computer is owned by (or leased to) and under the exclusive control of the licensee; (b)
the program(s) shall NOT be used simultaneously on more than one machine, and (c) any computer(s) with
IK Multimedia software installed shall not be sold, rented, leased, loaned or otherwise be removed from the
licensee’s possession without first removing (uninstalling) the licensed software, except as provided in Paragraph
4 (below) pertaining to “Software Transfer”.

­­­­­­­­­3 License Agreement


Storage/Network use. You may also store or install a copy of the “IK Multimedia Product” on a storage device,
such as a network server, used only to install or run the “IK Multimedia Product” on your other computers
over an internal network; however, you must acquire and dedicate a distinct license for each user of the “IK
Multimedia Product” from the storage device. Any given license for the “IK Multimedia Product” may not
be shared or used concurrently or otherwise on different computers or by different developers in a given


The “IK Multimedia Product” only functions when you have authorized it. The “IK Multimedia Product” will be
authorized upon completing the authorization procedure. Once your product is authorized, you may use it.

You agree to follow the authorization procedure and will provide true, accurate and complete information about
yourself. If you provide any information that is untrue, inaccurate, not correct or incomplete, or IK Multimedia
has reasonable grounds to suspect that such information is untrue, inaccurate, not correct or incomplete, IK
Multimedia has the right to suspend or to revoke the license.

The termination of the license shall be without prejudice to any rights, whatsoever, of IK Multimedia.


Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,
decompile, or disassemble the “IK Multimedia Product”, except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation of components. The “IK Multimedia
Product” is licensed as a single product. Its component parts may not be separated for use on more than one

Not for Resale Version. If the “IK Multimedia Product” is labeled “Not for Resale” or “NFR” or “Evaluation
Copy”, then, notwithstanding other sections of this EULA, you may not sell, or otherwise transfer the “IK
Multimedia Product”.

Rental. You may not rent, lease, or lend the “IK Multimedia Product” to any party.

Software Transfer. You may not transfer, license or sublicense your rights as Licensee of the software or any
IK Multimedia product, as licensed to you under this agreement without prior written consent of the rights
owner. The carrier on which the IK Multimedia product has been distributed may be transferred or otherwise
made available to any third party only with the prior written consent of the rights owner and provided that (a) the
original media and license(s) accompany the carrier and (b) the party transferring the media does not retain a
copy of the media.

Online Purchase Withdrawal Right. If you purchase an “IK Multimedia Product” from the IK Multimedia
Production srl Online Shop, you have fourteen (14) days to withdraw your purchase from the date you receive
it. We will give you a full refund within 14 days of you exercising this right of withdrawal. You must however do

­­­­­­­­­4 License Agreement


this within the fourteen (14) day period. The “IK Multimedia Product” must be returned in ‘as new’ condition.
This includes all contents and packaging, which must not be damaged in any way. Once you break the seal,
you lose your right of withdrawal. Right of withdrawal does not apply to IK Multimedia Products purchased as
downloadable versions (Digital Delivery). To exercise the withdrawal right, you must contact IK Multimedia at 
www.ikmultimedia.com/contact-us and confirm your wish to a refund within the fourteen (14) day period.


If the “IK Multimedia Product” is labeled or otherwise identified by IK Multimedia as an “upgrade”, you must be
properly licensed to use a product identified by IK Multimedia as being eligible for the upgrade in order to use
the “IK Multimedia Product”.

An “IK Multimedia Product” labeled or otherwise identified by IK Multimedia as an upgrade replaces and/or
supplements the product that formed the basis for your eligibility for such upgrade. You may use the resulting
upgraded product only in accordance with the terms of this EULA. If the “IK Multimedia Product” is an upgrade
of a component of a package of software programs that you licensed as a single product, the “IK Multimedia
Product” may be used and transferred only as part of that single product package and may not be separated for
use on more than one computer.


You may receive the “IK Multimedia Product” in more than one medium. You may not loan, rent, lease, or
otherwise transfer the other medium to another user, except as part of the permanent transfer (as provided
above) of the “IK Multimedia Product”.


IK Multimedia warrants to the original purchaser of the computer software product, for a period of ninety
(90) days following the date of original purchase, that under normal use, the software program and the user
documentation are free from defects that will materially interfere with the operation of the program as described
in the enclosed user documentation.


To make a warranty claim under the above limited warranty, please return the product to the point of purchase,
accompanied by proof of purchase, your name, your return address and a statement of the defect, or send
the CD(s) to us at the below address within ninety (90) days of purchase. Include a copy of the dated purchase
receipt, your name, your return address and a statement of the defect. IK Multimedia or its authorized dealer will
use reasonable commercial efforts to repair or replace the product and return it to you (postage prepaid) or issue
to you a credit equal to the purchase price, at its option.

­­­­­­­­­5 License Agreement



IK Multimedia warrants only that the program will perform as described in the user documentation. No other
advertising, description or representation, whether made by a IK Multimedia dealer, distributor, agent or
employee, shall be binding upon IK Multimedia or shall change the terms of this warranty.




You agree that any and all claims, suits or other disputes arising from your use of the software shall be
determined in accordance with the laws of Italy, in the event IK Multimedia, is made a party thereto. You agree to
submit to the jurisdiction of the court in Modena, Italy for all actions, whether in contract or in tort, arising from
your use or purchase of the software.


This Agreement contains the complete agreement between the parties with respect to the subject matter
hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written. All
questions concerning this Agreement shall be directed to:

IK Multimedia Production Srl

Via dell’Industria 46
41122 Modena

­­­­­­­­­6 License Agreement


Chapter 1 – Introduction

Congratulation! You are now the proud owner of MODO BASS.

MODO BASS is the first physically-modeled bass virtual instrument that gives you an unprecedentedly realistic
performance for your bass tracks. As a producer, you want the best possible bass sound you can get. You
want realism, credibility and authenticity that delivers the most accurate and inspiring performance possible.
Sometimes you just can’t hire the right bass player, and many virtual instruments out there can leave you flat
and uninspired.

Enter MODO BASS — the industry’s first true physically-modeled instrument from the leader in analog modeling
technology. 8 years in the making and developed in collaboration with one of Europe’s oldest universities,
MODO BASS is a completely new breed of instrument that delivers the best of both worlds: the realism and
sound of an instrument being played by a master musician and the convenience of a plug-in virtual instrument.

­­­­­­­­­7 1 - Introduction

But MODO BASS isn’t a virtual instrument by definition, it’s a completely new technology that redefines
realism from a computer-based instrument. MODO BASS is the first technology of its kind that models the
entire process of playing bass. Every component that contributes to the unique tonal properties of a bass
player playing the instrument has been modeled, and the effects of each component on the other ones — the
interactions between each tone variable — have been recreated to give you a dynamic, living, breathing and
ever-changing performance. You see, traditional virtual instruments are sample-based, meaning that sound is
produced by triggering recorded samples of instruments. But MODO BASS is not a sample-based instrument.
Rather, it is a completely new technology where sound is generated by recreating the physical properties of
a real instrument — everything that makes an instrument create sound is physically modeled and sound is
synthesized in real-time.

1.1 - Interacting with MODO BASS

We created MODO BASS with a real bass player in mind. This means that all the techniques, positions,
articulations and style of playing have been studied to help you recreate how a bass player chooses a bass,
plays his bass, how he moves across the fingerboard and the neck, and how he touches the string to get a
particular sound to fit a specific genre, a specific style or simply a specific song. All the panels you find in the
GUI of MODO BASS work together and interact with each other to react to your playing and create exactly the
sound you want, just like in real life.

­­­­­­­­­8 1 - Introduction

That said, the best results of course will come when you “think like a bass player” creating authentic bass riffs
and grooves, which in the end, is exactly what we were after. It is easier than it seems, and with some practice
and experimentation, MODO BASS will give you infinite possibilities with a sound indistinguishable from a real

­­­­­­­­­9 1 - Introduction

Chapter 2 – User interface

The user interface is resizable to fit your needs. Starting from the minimum size of 1032x724, there is no
maximum size, and there is always a fixed ratio (a proportional increase).

The GUI is divided in 4 main sections:

1. Top bar
2. Upper tab panel
3. Central view
4. Bottom keyboard

­­­­­­­­­10 2 - User interface


Chapter 3 – Top bar

Here you can browse, save, save as and delete presets as well as adjust system preferences.

To browse and select a preset, simply click on the preset name which will open a pop-up list, then click on the
desired preset to load it.

When a parameter is modified on a loaded preset, an asterisk will appear after the preset name to alert you that
the preset has been modified and needs to be saved if you want to preserve your changes.

­­­­­­­­­11 3 - Top bar


The SAVE button will save all the changes you have made on the preset sound and overwrite the previous
version. The SAVE AS button will save a new preset where you can add the name, a tag and the location where
to save it. Enter this information on the SAVE AS window, and then click SAVE to confirm or Cancel to discard.

The “i” icon will display the software licence information, the lock icon will open the Authorization Manager and
the gear icon will open the Settings. The Audio/MIDI tab allows you to select the audio and MIDI device and
settings. The MODO BASS tab let you adjust the velocity curve response, the Pull Velocity threshold (used when
the Slap Style is activated) and the metrical system units to show in the interface.

To confirm all your selections, simply press OK.

­­­­­­­­­12 3 - Top bar


Chapter 4 – Upper tab panel

The upper tab panel shows the related parameters for each of the main six sections.

The available sections recallable from the buttons at the bottom are:
• Model
• Play Style
• Strings
• Electronics
• Amp/FX
• Control

­­­­­­­­­13 4 - Upper tab panel


Chapter 5 – Model

The first step to create the perfect bassline for your track is to choose the instrument which will start to define
the road you want to take. The model tab lets you choose between 12 of the most iconic and legendary bass
models from the history of music, superbly recreated using MODO BASS physical modelling technology. For
example, for a folk track, a 5-string active pick-up studio bass probably will not fit, and a vintage passive bass is
likely a better choice. But in the end, the choice is yours!

Keep in mind that by choosing one of the available models, all the
physical aspects of that specific model are automatically selected:
the mechanical construction of the body and neck, the type and
age of the wood, the sustain of the instrument, the type and age of
electronics installed and the strings that are used all come with the
mode. Also note that the number of frets on the neck of the original
instrument will limit or expand the range of possible notes, just like
in reality.

To select a bass, simply click on it, and it will be loaded into the
system with its relevant parameters. The “specifications” info shows
you all the loaded parameters of the bass which can be displayed
or hidden with the small arrow the the left of the bass.

A “Reset to default” option is shown on the tab to let you revert to

the original settings of the bass.

­­­­­­­­­14 5 - Model

The available models are:

’60s P-Bass
based on Fender Precision Bass®, Alder body

’70s P-Bass
based on Fender Precision Bass®, Ash body

’70s J-Bass
based on Fender Jazz Bass®, Alder body

­­­­­­­­­15 5 - Model

Modern J-Bass
based on Fender Jazz Bass®, Alder body

Devil Bass
based on Gibson® EB-0

Bass Man 5
based on Music Man® StingRay 5-string

­­­­­­­­­16 5 - Model

Rick n’ Bass
based on Rickenbacker® 4003

Studio Bass
based on Yamaha® TRB5P

Violin Bass
based on Hofner® Violin

­­­­­­­­­17 5 - Model

Thunder Bass
based on Gibson® Thunderbird

Japan Bass
based on Ibanez® Soundgear

Flame Bass
based on Warwick® Streamer

­­­­­­­­­18 5 - Model

Chapter 6 – Play Style

This panel lets you select the way the bass is played. When you choose to use the fingers, to slap or use a pick,
this will also load the physical recreation of all the variables related to the selected style.

6.1 - Finger

When you select the Finger style, the modeling engine of a finger plucking the strings is loaded along with its
relevant parameters:
• STROKE: uses the modeling of either an alternate fingering technique, just an index finger playing or just a
middle finger playing technique.
• TOUCH: enables the modeling of 3 types of touch: soft, normal and hard.

When you move the PLUCK position, the sound changes just like in real-life: when moving toward the Neck, the
sounds became more rounded, and when moving toward the bridge, the sound gets more metallic.

­­­­­­­­­19 6 - Play Style


6.2 - Pick

Old school punks and rockers can get the sound of a picked bass and adjust these parameters:
• STROKE: uses the modeling of either an alternate picking technique, a down-pick-only playing style or a
up-pick-only playing technique.
• SCRATCH: enables the modeling of 2 types of pick thickness by picking the string normal or hard.

When you move the PLUCK position, the sound changes just like in real-life: when moving toward the Neck, the
sounds became more rounded, and when moving toward the bridge, the sound gets more metallic.

6.3 - Slap

The slap technique is the most difficult and the most wanted when we “talk groove.” It’s a technique that uses
the rotation of the wrist to “Slap” the string with the thumb and then “Pull” another string with the index finger.
Here, you can adjust the STROKE to decide to use the modeling of an AUTO pull technique (automatic slap to
pull), a slap only playing or a pull playing only technique.

When Auto is selected, the pull is always triggered over a certain velocity amount, which can be set in the
settings on the top bar.

With the Slap Style, the PLUCK position disappears as the slap technique is used only in a fixed position placed
at the end of the neck.

­­­­­­­­­20 6 - Play Style


6.4 - Muting

The MUTING is a technique which uses the palm/side of the right hand (unless you are left-handed…) where
you dampen the strings while playing which cuts the sustain and harmonic content of each played note. The
Muting Knob lets you select how much you want to mute the strings.

6.5 - Other Play Style parameters

The playing technique is not limited to the right hand – you can also use the left hand – and the combination of
the two makes the realism really come out. These parameters will help you give more realism to your bassline:

• LET RING: literally, playing without stopping the strings while playing, leaving the strings to naturally
• FINGERING: this toggle button lets you select between 3 different left-hand behaviors (for a right-handed
player, of course).
• First position: causes the bass to play within the first 5 frets, in the bass neck. When the note range is
exceed, the movement is limited to the G string.
• Easy: it is a fixed behavior based on the study of the top 100 riffs of all the time and how the bassists
played them.
• Nearest: this dynamic behavior lets the engine search for the nearest note to the last played.
• OPEN STRING: enable the possibility to play open strings in a riff.
• DETACH NOISE: let you adjust the amount of detach noise caused by the finger pressing and releasing
• SLIDE NOISE: let you adjust the amount of slide noise caused by the finger moving between frets.

­­­­­­­­­21 6 - Play Style


Chapter 7 – Strings

In this panel, you can select not only the type of strings (number, gauge, age, etc.) but also other settings related
to the bass neck:

• STRINGS: selects the number of strings of the bass (5, 4 or 4Drop D ), hence the range of the bass and the
string behavior (for example, on Drop D, the E on the 4th string will sound different from the same note on
the 4-string type)
• ACTION: sets the distance between the strings and the neck which changes the fret noise timbre and, if
lowered, becomes more frequent, just how it happens in reality. Three levels are available: Low, Standard
and High.
• TYPE: selects the construction type of the strings. Select between the standard roundwound type to the
more classical muted timbre of the flatwound strings.
• GAUGE: allows you to choose the thickness of the strings which affects the timbre and sustain features.
Select between Light, Medium and Heavy.
• AGE: selects how much the strings have been used (and are elastic) affecting the timbre and sustain
features. By selecting a New string, a sustained and shimmering timbre will be produced, while a more
warm, damped timbre can be selected using Old string settings. Select Broken-in for the most standard
• A REFERENCE: sets the A note reference frequency allowing for tuning offsets.

­­­­­­­­­22 7- Strings

Chapter 8 – Electronics

This panel allows you to tweak all the parameters of the electronics of the bass starting from the original model.
Like the other tabs, MODO BASS recreates the behavior of the electronics and its variables in changing the
parameters, but is not limited to only this. You can customize the bass by selecting different pickups from the
original and positioning them in the available space of the current body. Each bass can host a maximum of two
pickups. You can select and adjust:

• BRIDGE and NECK Pickups: selects the type of pickup for the two positons and set the relative volume.
20 pick-up models are available between single coils, humbucker and their position in the original model:

• 60’s P SC
• 70’s P SC
• 70’s J BSC
• 70’s J NSC
• Modern J BSC
• Modern J NSC
• B.Man 5 HB
• Rick n’ B. BSC
• Rick n’ B. NSC
• Studio NHB
• Studio BHB
• Violin NSC
• Violin BSC
• Thunder NHB
• Thunder BHB
• Japan NHB
• Japan BHB
• Flame NSC
• Flame BSC
• Devil SC

SC = Single Coil BSC = Bridge Single Coil NCS = Neck Single Coil
HB = Humbucker BHB = Bridge Humbucker NHB = Neck Humbucker

­­­­­­­­­23 8 - Electronics

• CIRCUIT: selects the behavior of a passive or an active electronics system. The active system adds a
Bass-Mid-High Parametric EQ.
• BASS, MIDDLE, TREBLE: adjusts the EQ of the ACTIVE circuitry
• TONE: sets the tone of the PASSIVE circuitry
• PIEZO: sets the volume of the piezo. The piezo pickup (normally placed under the bridge) can be mixed
with the standard pickups allowing for a much more customizable sound.

When the Electronics panel is selected, you can move the position of both pickups in the central view with
extreme accuracy where it shows the precise distance from the bridge.

­­­­­­­­­24 8 - Electronics

Chapter 9 – Amp/Fx

To complete the simulation of the entire bass rig, MODO BASS adds also an AMP/FX panel with 2 amps and 4
stomp effects. These analog models – powered by AmpliTube of course – are incredible recreations of the most
iconic types of amplifiers and effects used on electric bass.

For a totally complete palette of amplified tone, MODO BASS can work in tandem with AmpliTube CS, using
only the D.I. volume as the output from the plug-in.

Clicking on the amp or an effect in the central view the upper tab will show the related parameters for quick and
easy adjustment and the pedalboard overview when an effect is selected.

When the Amp/FX tab is selected the central view display a 3D representation of gear that used in the bass rig.

­­­­­­­­­25 9 - Amp/Fx

The amps available in the softwares are:

• Solid State Amp: Modern and Punchy sound.
• Tube Amp: Vintage and fat sound.

The available FX pedals available for a 4 pedals small rig are:

• Octaver,
• Distortion
• Chorus
• Comp
• Delay
• Envelope Filter
• Graphic EQ

­­­­­­­­­26 9 - Amp/Fx

Chapter 10 – Control

By selecting this panel, MODO BASS will display the main controls of the virtual instrument part of the software,
such as MIDI controls, Keyswitches and other settings that allow to control MODO BASS with a MIDI controller
in the most realistic way possible.

From the central 3D keyboard you can see the Keyswitches map from A-1 to A0.

Here are the main controls:

• A-1: engages the let ring feature
• B-1, D0, E0, G0, A0: forces the use of the related strings
• C0: engages the Hammer ON / Pull OFF articulation
• F0: engages the Harmonics (octave) articulation togliere: (note that harmonics will happen for every note )
• A#-1: engages the GHOST notes articulation
• C#0: In Finger Style, forces the Index stroke, In Pick Style forces the down Stroke, In Slap Style engage the
Slap stroke even if the stroke type is set to AUTO or PULL

­­­­­­­­­27 10 - Control

• D#0: In Finger Style, forces the Middle stroke, In Pick Style forces the Up Stroke, In Slap Style engage the
Pull stroke even if the stroke type is set to AUTO or SLAP
• F#0: engages the Finger Style
• G#0: engages the Slap Style
• A#0: engages the Pick Style

In the upper part of the keyboard, after the bass notes range, we can find a few other keyswitches:
• E5: triggers the stopping of all the strings, modeling the bass player hand stopping them.
• Notes from F5 to E7: let you move the position of the left hand on the neck. Note that this control can be
done also with a MIDI continuous controller (CC).

In the upper tab, you can find other useful controls to help you achieve even more realistic results. All the
following controls can be set to OFF, easily set with a MIDI learn, or you can manually enter the MIDI CC number
by clicking on the arrow at the bottom right of the control and selecting the method. If Learn is selected, just
move the physical controller on your hardware to automatically set the CC. If Control Change is selected, click on
the control and type the desired CC number. The Bend and the Slide can also be controlled by the Pitch Wheel

­­­­­­­­­28 10 - Control

The bending have a range of 1 semitone and can be controlled with the Pitch wheel. keep in mind that pitch
bend and vibrato cannot work together.
Controls the vibrato and sets related rate. By default, the vibrato is regulated by the mod wheel, MIDI CC #1

Controls the right hand palm muting amount

Controls the pluck position of the selected playing style. Note that it does not work with the Slap Style.

Sets the range of the slide in semitones. By default, the slide is regulated by the pitch wheel.

Legato Slide is activated when the CC is on and you are playing legato. The speed of the slide is regulated from
the target note velocity. This usually requires a little practice to feel the right ratio between velocity and speed. By
default, the assigned CC # is 64 (sustain pedal) as we found that to be the most practical for keyboard players.

Engage the chord mode (chord mode allows multiple simultaneously notes in the fretboard logic) 

Controls the left hand position in the neck.

We suggest you to keep this control section open during your first controls attempts.

­­­­­­­­­29 10 - Control

Chapter 10 – Bottom keyboard

The keyboard at the bottom of the interface of MODO BASS shows the bass fretboard and the piano keyboard
at the same time.

The piano keyboard shows the note range of the bass plus the keyswitches keys for the real-time control of the
playing style and performance.

The Bass fretboard shows the position of the left hand behavior system which determines where the note is
played (which fret and which string).

This system positions the left hand as close as possible to how a real bass player would play and also alllows
keyswitches to force the use of a determined fret or string (on the right side of the piano keyboard).

As MODO BASS is not a sample-based engine, the left hand behavior system literally recreates the feel and
sound of a real hand moving on the instrument neck and its force on the strings.

­­­­­­­­­30 11 - Bottom keyboard


Chapter 12 – Troubleshooting

Where can I find my IK product Serial Number?

The Serial Number is written on the Registration Card (included with your IK product) or in the email you
received from DigitalDelivery@ikmultimedia.com (if you purchased the product as ‘Downloadable only version’).

IMPORTANT: the number zero can easily be identified in your Serial Number because it is crossed by a line.

Why is the Authorization Manager rejecting my Serial Number?

Probably because of a typo, here are some common errors:
• Typing a 0 (“zero” number) instead of an O (“o” letter).
• Typing 1 (“one” number) instead of an I (“i” letter).
• Typing 2 (“two” number) instead of a Z (“z” letter).
• Typing 5 (“five” number) instead of an S (“s” letter).
• Typing 8 (“eight” number) instead of a B (“b” letter).
• Typing a “.” (point) instead of a “-” (minus).

• If possible, please copy and paste the information.
• Cut off all the leading and trailing spaces.
• Please type all codes in UPPERCASE during the installation and registration process.
• Check that the Serial Number that you are entering is in correlation with the product installed.

­­­­­­­­­31 12 - Troubleshooting

Chapter 13 – Support

For any question you may have, please refer to the FAQ webpage at: www.ikmultimedia.com/faq
Here you will find answers to the most common questions.

To submit a Technical Support Form, go to: www.ikmultimedia.com/support

For other requests such as Product, Sales, or Web info, please go to: www.ikmultimedia.com/contact-us

13.1 - User Area

The User Area is a special section of our website specifically designed for our users’ needs.

If you are a member of our registered users’ database, you will be able to:
• Edit your Personal data.

­­­­­­­­­32 13 - Support

• Manage your product Authorization Codes.

• Download the latest products updates and free content.
• Transfer your License.
• Get your Free Products.
• Download your Sound Libraries.
• Share your AmpliTube presets.
• Access the IK Forum and more.

To access the User Area go to www.ikmultimedia.com/userarea

To enter the User Area for the first time, you have to Log in with the Username and Password that you’ve
received from us via e-mail after your first IK product registration. If you have changed your Username and
Password, please use your most current information to Log in.

­­­­­­­­­33 13 - Support
IK Multimedia Production Srl IK Multimedia US, LLC IK Multimedia Asia
Via dell’Industria, 46,  1153 Sawgrass Corporate Pkwy. TB Tamachi Bldg. 1F, MBE #709
41122 Modena Sunrise, FL 33323 4-11-1 Shiba
Italy USA Minato-ku, Tokyo 108-0014


MODO BASS® is a registered trademark property of IK Multimedia Production Srl. All other product names
and images, trademarks and artists names are the property of their respective owners, which are in no way
associated or affiliated with IK Multimedia. Product names are used solely for the purpose of identifying the
specific products that were studied during IK Multimedia’s sound model development and for describing certain
types of tones produced with IK Multimedia’s digital modeling technology. Use of these names does not imply
any cooperation or endorsement.

Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries. The Audio Units logo is a trademark of Apple Computer, Inc. VST is a trademark
of Steinberg Media Technologies GmbH.

All specifications are subject to change without further notice.

Document Version: 1.0 (2016/11/28)

© 2016 IK Multimedia. All rights reserved.