Академический Документы
Профессиональный Документы
Культура Документы
EMP-PDR-01
Emergency Response Plan Rev Status 01
Issue Date 2017-01-01
APPROVALS
REVISION HISTORY
Table of Contents
Distribution List .......................................................................................................9
1.0 Introduction of the ERP ................................................................................. 11
1.1 Purpose and Scope ..................................................................................... 11
2.0 Administration of the ERP .............................................................................. 12
2.1 Leadership Accountability, Policy and Commitment ......................................... 12
3.0 Assets, Hazards and Levels of Alert................................................................. 13
3.1 EBPC’s Assets ............................................................................................ 13
3.1.1 Pipeline and Meter Station .................................................................... 13
3.1.2 Mainline Block Valves ........................................................................... 13
3.2 EBPC’s Operational Activities ....................................................................... 14
3.3 Potential Hazards, Hazards and Risks Addressed by the ERP ............................ 14
3.3.1 Hazard Identification ............................................................................ 14
3.3.2 Categories of Emergencies.................................................................... 15
4.0 Roles and Responsibilities .............................................................................. 20
4.1 Response Team Structure ........................................................................... 20
4.1.1 The Emergency Response Team ............................................................ 20
4.1.2 The Crisis Management Team (CMT) ...................................................... 21
4.2 Unified Command ....................................................................................... 21
4.3 Duties and Responsibilities .......................................................................... 22
4.3.1 Incident Commander ........................................................................... 22
4.3.2 First Responder ................................................................................... 23
4.3.3 Operations Section Chief ...................................................................... 24
4.3.4 Liaison Officer ..................................................................................... 25
4.3.5 Safety/Environmental Officer ................................................................ 25
4.3.6 Logistics Section Chief ......................................................................... 26
4.3.7 Planning Section Chief.......................................................................... 27
4.3.8 Information Officer/Communications Lead .............................................. 27
4.3.9 Crisis Management Team Lead .............................................................. 28
List of Tables
List of Figures
Figure 8: Man Down Rescue and Medical Situation – Response Action Flow Chart ...... 63
Figure 10: Aggressive Actions- Including a Bomb Threat or Hostage Situation ............ 69
Distribution List
Controlled access to Emergency Response Plan (ERP) documents is available on EBPC’s
intranet site. Registered hard copies are assigned to relevant positions as per the table
below.
This document is accessible for all outside agencies on the Emera New
Brunswick Website at: www.emeranewbrunswick.com
Registered
Assigned To Hard Copy
Manual #
Master General Manager ☒
04 Accountable Officer ☒
05 Director, HSE&S ☒
Any printout of the ERP document from EBPC’s intranet site will be considered uncontrolled. Each
ERP controlled document will bear the control number on the front cover and in its footer.
The ERP shall remain on the EBPC’s Intranet site that is directly accessible to EBPC’s
personnel, without delay when emergencies arise.
Document control and distribution of the ERP is the responsibility of the General Manager.
Any errors, omissions or request for revisions should be documented through the
Management of Change (MOC) process and should be forwarded to EBPC’s General
Manager for approval and implementation. A change log for this document will be
maintained for the life of this ERP.
The ERP includes the requirements set out in the following documents:
1. CSA Z246.2-14 Emergency Preparedness and Response for Petroleum and Natural
Gas Industry Systems
2. CSA Z731-03 (Reaffirmed 2014) Emergency Preparedness and Response
3. NEB SOR/99-294 Emergency Management Program, Section 32
The ERP is directed toward all EBPC employees, third party contractors, Agencies,
Stakeholders, and Response Partners as identified in the Distribution List and will be used
to effectively respond to the emergencies as defined in this ERP.
a. Alert
An Alert is an incident or hazard that is handled by EBPC employees and third party
contractors through normal operating procedures as defined in Pipeline Operations and
Maintenance Manual (POMM) and:
i. Is deemed to be very low risk to employees, members of the public or the
environment
ii. Immediate control of the incident or hazard is possible by on-site personnel and
equipment through normal operating procedures (POMM).
iii. All control and containment systems are fully functioning posing no immediate
hazard to the pipeline operations or the public.
An alert will usually require a notification to the Manager, Operations & Engineering
only.
b. Emergency
If a situation cannot be handled by on-site EBPC employees and third party contractors
and equipment (outside the criteria of an Alert defined above), an emergency will be
declared and following actions will be taken:
On-site personnel will assess the situation and notify the Duty Manager, and
notify the General Manager
The General Manager or designate will appoint the Incident Commander who
will declare an emergency
Notify Responders when appropriate
Notify the NEB, if members of the public or the media have been contacted
Notification to the public for the emergency shall be at the discretion of the
Incident Commander
Place additional personnel and equipment on standby to respond if an
emergency escalates
Note: If there is any uncertainty about the need to declare an emergency, the First
Responder will consult the General Manager or the Director of Legal and Regulatory
Affairs to assess the situation before an emergency is declared.
Upon declaration of any level of emergency, the Emergency Response Team is activated by
the Incident Commander.
If the Level One Emergency has the potential to escalate, the Incident Commander may
activate the Crisis Management Team (CMT).
* This list dictates high-level response requirements for an incident based upon the determined
Level of Alert or Emergency. For greater detail regarding required response, refer to ICS position
specific requirement; see Section 4.3 Duties and Responsibilities.
The ERP defines the specific roles and responsibilities that the Emergency Response Team
(ERT) will have to follow to ensure that the emergency situation or incident is managed as
per defined procedures.
In the event that multiple sites are impacted, separate Incident Command Posts may be
initiated. In each area, a dedicated Operations Branch Director will be assigned to the
location and coordinated through an Incident Command Post (ICP).
The ERT will engage and inform the CMT as required and necessary. Requests for support
for the Operational Planning Worksheet will be made from the ERT Incident Commander
to the Crisis Management Team Lead. The CMT will proactively support the IC in
incidents of high complexity and or long duration.
For Level II and III emergencies, the Incident Commander takes guidance from or
reports to and assists the municipal emergency response team’s Incident Commander
(Fire Chief or designate) through Unified Command. For Level II and III emergencies, the
Incident Commander will also activate and scale the ERT to the level required utilizing
the ICS organizational chart in Annex E.
If an EBPC emergency causes damage to a third party pipeline or utility, the affected
company may invoke its own emergency response plan. Unified command may be
established to coordinate the response.
Note: As the Response unfolds, the role of Incident Commander will be determined by
the type of emergency. If an EBPC employee assumed the role of Incident Commander
early in the incident and then a multi-agency response was required, the role of Incident
Commander may be better filled by the municipal Fire Chief or Provincial EMO
representative. In this case the EBPC Incident Commander may assume a different role
within the ICS structure or within the EBPC response team.
Establish incident objectives, strategies, and priorities and ensure all responders:
o protect themselves
o inform and protect others
o assess the situation
o carry out duties as defined in their roles and responsibilities
o ensures that response and rescue personnel are given regular rest period
Approve and authorize the implementation of an Operational Planning Worksheet
Ensure that adequate public protection, safety and environmental measures for
workers are in place. Safety/Environmental Officer may be activated to
handle this duty.
Update the required agencies about the incident status; authorize the release of
information to the news media. The Public Information Officer may be
activated to handle this duty
Schedule and hold update meetings/briefings on a regular scheduled basis with the
ERT
Collect, review, evaluate and disseminate information about the incident and the
status of resources in the form of formal briefings or status reports form EMP-FRM-
01 RA Incident - Incident Notification Report
Coordinate activity for all Command, Officials and General Staff.
Approve the use of trainees, volunteers, and auxiliary personnel.
Authorize release of information to the news media.
Approve requests from the Logistics Section Chief, Operations Section Chief,
and the Safety/Environmental Officer for additional resources and make them
available for emergency response. Keep up-to-date Emergency Equipment List
(Annex G)
Develop the overall response management strategy and annual objectives and plan
targets
Liaise with the Information Officer to develop appropriate employee and/or public
EH&S messages/communications
Ensures that the emergency response, environmental remediation, and repairs are
conducted in compliance with EBPC and Government safety and environmental
requirements
Enforces systems and procedures necessary to ensure ongoing assessment of
hazardous environment, coordination of safety efforts, and measures to promote
emergency response safety
Ensure accountability system for the hot-zone is maintained
Coordinates safety management functions
Provides information and coordinate for internal environmental impact study and
post incident EH&S compliance investigation
Assumes responsibility in ICS reporting related to safety and environment
Review the area map and identify the locations that need to be monitored during
the emergency
Arrange the equipment, safety gear and communication equipment needed to
respond to the emergency
Initiate soil and water sampling plans and preliminary impact assessments post
emergency
Identify hazardous situations associated with the incident.
Review the Operational Planning Worksheet for safety implications.
Exercise emergency authority to stop and prevent unsafe acts.
Investigate accidents that have occurred within the incident area.
Assign assistants as needed. Ensure Rehabilitation procedures and Family and
stress support services are utilized when needed
Note: Support for plume modeling and air quality m a y b e available through REET at 1-
800-565-1633
4.3.6 Logistics Section Chief
Report Directly to Incident Commander
Manage all incident logistics
Arrange for air/ground transportation for ERT to the emergency site
Ensures that the emergency response equipment is transported to the incident site
Provide all facilities, communications, supplies, fuelling, food and medical services
for ERT
Oversee demobilization of Logistics Section and associated resources
Provide logistical input to the Incident Commander in preparing the Operational
Planning Worksheet
Identify anticipated and known incident service and support requirements
Request additional resources as needed
Review and provide input to for communications Supervise request for additional
resources
Chief in the EOC if this role is staffed. The communication link between the IC and CMT
will be maintained at all times.
The Liaison Officer for EBPC will ensure that they are aware of any government EOCs
that are activated and maintain a level of situational awareness with them. In an
incident of long duration there may be a request from one of the government EOC’s to
have a member of the EBPC CMT attend their EOC; this function would be completed
usually by the Liaison Officer.
Once agreed upon, (if EOC is initiated; usually outside of EBPC and led by Government
agency) and EBPC Incident Commander, must clearly communicate to all responders
that Unified Command has been initiated and that frequent communication will be
disseminated from this team through the Information Officer. Most of these key ICS
roles will now be filled by responding agencies not EBPC.
The communication flow is based on the ICS structure and is as follows:
Incident Commander will communicate with outside agencies and other
response team(s)
The Operations Section Chief and the Liaison Officer will report directly to the
EBPC Incident Commander and update him on the magnitude and response
activities of the ERT
The Incident Commander will provide regular updates on emergency response
efforts directly to the Crisis Management Team Lead
Regularly scheduled meetings should be held between ERT, EOC and IC, as
needed to review the emergency and response efforts
Satellite phones will be utilized where required for onsite and offsite communications.
The ICP and EOC will be set-up with landlines. In case of an Incident Command Post
without landlines, cellular phones will be made available.
Phonetic Alphabet
Communications should be clear and therefore use plain language. Three way
messaging to confirm accuracy will be utilized by all Command staff and the
CMT. Avoid using jargon or use of phonetics. The following list has been provided if
others are using the Phonetic system.
A Alpha N November
B Bravo O Oscar
C Charlie P Papa
D Delta Q Quebec
E Echo R Romeo
F Foxtrot S Sierra
G Golf T Tango
H Hotel U Uniform
I India V Victor
J Juliet W Whiskey
K Kilo X X-ray
L Lima Y Yankee
M Mike Z Zulu
Answer Centre
Document call and forward to
1-888-410-2220 No appropriate Brunswick Pipeline
representative.
Emergency/Safety Related Gas
Pipeline Conditions
- Activate ERT.
Advise Brunswick Pipeline’s - Update first responders.
Pipeline incident verified.
Crisis Management Lead - Update Gas Control. Initiate valve
If release incident has
and Gas Control. occurred, contact relevant closure.
NO YES
Resume normal operations. agencies. - Advise Brunswick Pipeline Crisis
Management Team Lead
- Declare Initial level of emergency.
Brunswick Pipeline (IC/Section - Establish dialogue between EOC and
Chief) activates the Crisis Brunswick Pipeline onsite command LEGEND
Management Team. post.
Start / End
- Information / Liaison - Notify the NEB.
- Safety Decision
- Operations
Action / Process
- Logistics
- Environment Document
- Finance/Administration Action
- Legal Communication
NOTE: Incoming call could also be on local Brunswick Operations Centre phone number. Decision
Figure 3: Initial Action Notification Flowchart (Call from 911 or outside agency)
Incident Involving
Pipeline Operation
Example Sources
- Public or Media
- Government Agencies
- Other Industrial Operators IF URBAN: First response agency to
Alert Gas Control contact Gas Control directly if first on
scene and able to confirm Brunswick
Pipeline incident.
911 Emergency /
NO Document call as per 911
Safety related
policies and protocols.
gas pipeline
conditions.
Notify Brunswick
Maintenance
YES Pipeline at 1-888-410- Update appropriate first response
Technician Duty Manager
2220. Notify agencies through 911 that response is
dispatched to informed
appropriate first underway and coordinates response
investigate.
responders. timing. 911 to ensure that Brunswick
Pipeline contact number is obtained.
Alerts Brunswick
Pipeline’s Crisis
Management Lead
Incident Involving
Pipeline Operations
LEGEND
Provide regular updates to first Start / End
responders. Decision
Action / Process
Establish dialogue between EOC,
Document
and Brunswick Pipeline onsite
command post. Action
Communication
Decision
Incident Involving
Pipeline Operations
LEGEND
Start / End
Decision
Brunswick Pipeline IC activates the Crisis Action / Process
Management Team. Document
Action
Communications
Decision
There will only be one ICP, operating under a Unified Command for the
emergency/incident even if it is a multi-jurisdictional incident.
When activated the EBPC CMT EOC will receive communication from the ICP through the
CMT Operations role or if this position is not staffed the Crisis Team Lead.
Communication from the ICP will be a priority for the CMT EOC and will be monitored at
all times.
NOTE: The ICP can be managed under the Saint John Emergency Management
Organization EOC within the City of Saint John and in turn by the New Brunswick
Emergency Measures Organization (EMO) Regional EOC (REOC) or the Provincial EOC
(PEOC).
Commander will be appointed and will coordinate the ERT response. ERT members may
fulfill different functions within the ICS structure and accept direction as appropriate
from the Incident Commander or the Command Staff.
Prior to the arrival of the ERT, the Incident Commander, or designated representative,
with the help of Operations Branch Director or Liaison Officer will be responsible for
all emergency response activities necessary to set initial isolation distancing and stabilize
the incident site. These activities include coordinating with local emergency response
groups, responding to the media, ensuring site security, preserving the evidence and
coordinating the actions o f field personnel to isolate facilities.
Upon arrival of the ERT, the Incident Commander will continue to be in charge of all
on-site activities related to the incident response. This includes implementing the
emergency procedures to safely isolate the facilities, repairing the facilities, and restoring
service.
All ERT members will report to the Incident Commander or the Command and General
Staff for the group they have been assigned.
cy
ns
t)
d)
en
ea
ric
es
ar
rg
Oc
rc
st
nd
Bo
n) e
Di
ou
n
io m
)
nd
t
a
tio
d
en
ty
es
y/
s
ar
re
sa
Incident Type
ic e
ra
fe
en iza ick
nm
R
Bo
tu
nt
po
Sa
ie
al
rv
rtm ga sw
l
ou
iro
icu
er
y
ur
a
Se
ice
ns
s
n
s
rg
d
(Note: More than one incident type
pa O r r un
es
(C
i sh
er
tio
at
nv
re gr
ra
na
ne
ol
ht
Agencies
ln
rtn
fN
s
tu f A
fT
t
fE
rta
fF
n
lP
De res B
a
ie
ig
lE
en
may apply to a given emergency)
el
tC
su ew
NB
Pa
Fl
rit
to
to
to
cu t o
to
ca
W
po
na
rtm
en
a
o
Lo
en
en
ua en
en
e
ea (N
id
ns
d
io
ce
ad
h
nc
an
nm
C
pa
lA
ut
at
rtm
rtm
Aq tm
rtm
ra
or
la
TE
an
l
M O
la
lA
De
(N
kP
(T
ua
th
ro
EM
r
P
bu
NU
vC
pa
pa
pa
pa
M
ca
al
or
ut
vi
B
e
B
Am
NB
Na
NE
De
De
De
He
De
CA
RC
Fir
En
TS
Lo
g
Unplanned Gas Release A B C D E F G H J L
Reportable unrefined product spill A B C D E F G I J K L
Reportable refined product spill A B C D E F G I J K L
Serious Injury or Death (including vehicle accidents) B C D E F G L
Fire / Explosion B C D E F G L
Third Party Disturbance C L
Criminal Act or Threat of Violence L
Pressure Vessel or Piping Incident A B C E F L
Electrical Incident A B C L
Motor Vehicle Accident (no injuries) D L
Security Incident L
Damage Affecting Safe Operations of Facilities B C F L
Interruption in operation of a pipeline or pipeline
removed from service L
Pipeline or facility operated beyond its design limits L
Obstruction of a roadway, railway or seaway A B D E F L
Structural integrity reduced or threatened to be reduced
below design limit L
Figure 6 Legend
√ – Compulsory Contact.
If in doubt as to whether a spill is reportable or not – report it to EBPC’s Manager,
Operations & Engineering or designate.
For a fatality, request that the RCMP follow standard procedure.
Effective 1 January, 2015, NEB-regulated companies are directed to follow the NEB Event
Reporting Guidelines and report the events listed above to Online Event Reporting System
(OERS) located at the following web address: https://apps.neb-one.gc.ca/ers. In the event
that OERS is unavailable, companies are directed to report events to the Transportation
Safety Board Reporting Hotline at 819-997-7887 (collect calls accepted).
The New Brunswick Emergency Measures Organization (NBEMO) is designed to
automatically contact the appropriate government agencies. Nonetheless, it is prudent,
when contacting NBEMO, to identify the agencies that should be advised. The Regional
EMO Coordinator may provide assistance in contacting some of the local authorities and
may implement emergency services as required.
NOTE: Refer to the ERP Telephone Directory in Annex F for telephone numbers for the
above noted agencies.
A. Contact the local fire department, if there is potential for secondary fires resulting from the
ignition of spilled liquids or escaping gas. Local fire departments will not fight primary
natural gas fires. Local fire department should be notified of all incidents including primary
fires, gas leaks, obstruction of a roadway and industrial accidents.
B. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to
contact the Department of Environment and Local Government for all spills or releases
that have harmed or could potentially harm the environment.
C. Contact WorkSafeNB, if the incident results in serious injury or death of a provincially
regulated (not EBPC) worker or responder. (refer to Section 43 of OHS act for types of
injuries when WorkSafeNB needs to be notified)
NOTE: Make a courtesy contact, if the incident results in serious injury or death of
federally regulated (EBPC) employees.
D. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to
contact the Department of Transportation for incidents affecting highways and major
roadways.
E. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to
contact the Department of Natural Resources and Energy, if the incident affects forests,
parks or wildlife.
F. Request the New Brunswick Emergency Measures Organization (NBEMO) officer to
contact the Department of Agriculture and Aquaculture, if the incident affects agricultural
land or the fishing industry.
G. Request the fire, police, ambulance or New Brunswick Emergency Measures Organization
(NBEMO) officer to contact the New Brunswick Health and Wellness, if the incident
affects the health of the public.
H. To isolate airspace above a release, contact nearest NAV Canada flight service station and
request a NOTAM (Notice to Airmen).
I. Contact Environment Canada for incidents involving PCBs or any spills on aboriginal
lands, in national parks, into river or lake systems with fish or onto railway right-of-ways.
J. Contact Department of Fisheries and Oceans, Canada (DFO), if any hydrocarbons have
entered a waterway frequented by fish or occupied by waterfowl.
NOTE: The Canadian Coast Guard is part of DFO and must be notified, if an incident is
impeding shipping or navigable waters and also must be notified of any release to the
environment through their spill line (1-800-565-1633).
K. Contact CANUTEC, (Canadian Transport Emergency Centre operated by the
Transportation of Dangerous Goods (TDG) Directorate of Transport Canada), if
information about handling procedures is required for any material releases. This is not
mandatory.
L. Activate mutual aid partner agreements as required.
When responders approach a site that could have explosive vapors, they must approach
the site from an upwind or crosswind direction and inspect the site from a distance, to
access the potential of fire or explosion.
When on the site, responders must address the following precautions:
Identify a safe escape route
Continue to assess the hazards, e.g., vapors, fire hazards, electrical hazards
Protect themselves and others (responders and public) before initiating on-site
operations
Avoid extinguishing an ignited release, if the leak or supply cannot be stopped
Attempt to control only small fires. First Responders should not attempt to battle
a fire without adequate firefighting equipment, training and backup personnel.
This includes civilian fire departments
EBPC responders inform external first responders (fire, police, and ambulance)
about the hazards as appropriate.
EBPC responders will advise against external first responders entering the hazard
area unless they are properly trained, equipped and informed of the hazards
800
EBPC 762 (30”)
(400 m on each side of the pipeline)
During an emergency, the Incident Commander and applicable first responders may
increase the size of the EPZ based on the available information.
5.9.1 Roadblocks
Roadblocks, if deemed necessary, will be established to prevent unauthorized entry to
the EPZ. These roadblocks are normally established and manned by local police or RCMP
personnel.
If an emergency can pose a hazard or threat to general public, the access to the
emergency site will be isolated and controlled. For this purpose, the Incident
Commander will provide the police, transportation, local and government authorities
with the following information for roadblocks:
The nature, location and extent of the emergency
Suggestions for the location of the roadblocks
Wind speed and direction
An estimate of the number of dwellings within the EPZ
Roadblocks will be placed in locations that are clearly visible to oncoming traffic. The
roadblock locations must be positioned to enable traffic to turn around easily.
Intersections are usually good locations for roadblocks.
Evacuation
If an incident involving EBPC operations results in a Level II or III Emergency, and if safe
to do so, EBPC will coordinate with and recommend to RCMP, EMO, local Police and fire
departments to initiate evacuation of all or a portion of the public from the EPZ.
Residents, businesses, public facilities and transients in the EPZ will be notified by local
police or RCMP and fire department. The notification will take into account that school
children and parents must be informed about each other’s whereabouts at the earliest
possible time. New Brunswick’s EMO will also ensure that other appropriate government
agencies (local, provincial, federal) are informed about the evacuation of the public.
Ensuring initial notification and action to protect the public will be the responsibility of
the Incident Commander in conjunction with the Safety/Environmental Officer.
EBPC will rely heavily on local responders (fire, police, and ambulance), government
agencies and/or mutual aid partners to take the lead. This expectation of first responders
is clearly communicated as part of the EBPC’s ongoing First Responder Public Continuing
Education Plan as part of the EBPC’s ERP.
Evacuation orders should consider the possibility of transients (campers, hikers,
construction crews, roadwork crews, public gatherings) who may be in the EPZ. If EBPC,
government agencies, or first responders determine that members of the public outside
the EPZ are at risk, the EPZ will be adjusted to meet the potential danger. Residents in
the expanded EPZ will then be evacuated or sheltered as well.
Sheltering
Shelter in place involves having the public stay in their homes or other buildings under
controlled conditions during an emergency. It is an effective means of protecting the
public when:
a) There is not enough time to safely evacuate persons at risk
b) The emergency lasts a short time (up to 1 hour)
c) An evacuation would increase the risk to the public
d) The hazardous substance is known to be of low volatility and low flammability and
does not pose a risk of explosion
The decision to use shelter in normally determined by local EMO or the Unified Command
team and i is reviewed every 15 minutes where a large release is involved. Ideally this
review is based on monitoring of the level of toxic substances in the area where the
shelter in place is occurring. Shelter in place lasting more than 1 hour is used under
extremely controlled conditions which include ongoing real time monitoring of
contaminant.
Sheltering is a recognized public protection method. Residents and business people
within the EPZ should remain sheltered during the following circumstances:
It is safest for people to avoid exposure to combustible gases by staying indoors
The buildings are considered to be within or near to potentially explosive gas
plumes
Escape routes traverse the incident site
The duration, actual or potential, of a release is short; i.e., a flash fire, and/or
the heat intensity is localized
The nature of the emergency is such that sheltering is deemed by first
responders and EBPC as safer than evacuation
The building itself offers significant thermal protection, if constructed with
predominantly non-combustible materials
The TSB has the authority to investigate any incident or accident and it may
freeze a site until such time as to allow the TSB to complete its investigation.
A state of local emergency also provides the municipality with legal liability protection for
the responders and volunteers. The specifics and duration of the special power vary with
each Provincial or Territorial Act.
a) New Brunswick Emergency Measures Organization
o Is an emergency management and coordinating agency of government that
prepares and provides support to mitigate the effects of disaster for New
Brunswick people, both private and public sector
o Is the window to provincial government resources
b) Saint John Emergency Management Organization
o Is an emergency management and coordinating agency of local government
that prepares and provides support to mitigate the effects of disasters in
the City of Saint John, both private and public sector
5.10.8 Forestry
a) New Brunswick
o Refer to New Brunswick Department of Natural Resources and Energy in
the Provincial Natural Resources Regulations Section of Government Roles
This section provides a brief description of response specific procedures to ensure all
responders have an understanding of the immediate actions required.
Response steps outlined in this section are guidelines and may not meet the specific
needs for all response situations.
Depending on the scope of emergency, more than one response specific procedure may
need to be utilized.
Note: In some cases, it may be necessary to shut-in the pipeline this would be the
decision of the Incident Commander in consultation with the General Manager and Gas
Control.
Secure Area
Notify Duty
Manager
YES
Easily
Extinguish
Extinguished?
NO
Notify IC/Section
Chief Activate Alarm
Call 911
Notify General
Manager
Designate Incident
Initiate Evacuation
Commander and initiate
the ERP
Meet at Assembly
Area and Conduct
Roll Call
Provide Incoming
Emergency Response
Crews with
Evacuation Status
Transfer Command
to Fire Department LEGEND
Start / End
Decision
Assist as Required
Action / Process
Document
Action
Communication
Decision
Incident Commander
First Responder assumes the role of Incident Commander until relieved by more appropriate person
Assign roles and responsibilities for First Responders and activate ERP
Contact emergency services as needed. (911, where available)
Declare the Level of Emergency after consultation with IC/Section Chief. Inform IC/Section Chief to notify
the NEB and appropriate local municipal agencies, if required
Determine need for backup or outside resources and request through IC/Section Chief
Sound the evacuation alarm and begin evacuation procedures, if required
Contact CMT giving an initial assessment including location, area potentially affected and other hazards
Account for personnel on site
Establish an Incident Command Post and Staging Area
Brief the CMT regularly
Create and communicate an Operational Planning Worksheet
Figure 8: Man Down Rescue and Medical Situation – Response Action Flow
Chart
Secure Area
Is it safe to
attend to Person Make area safe
down?
NO Are Outside
Notify Duty
Resources
Manager
Required?
YES
Notify General
Call 911
Manager
LEGEND
First Responder will assume the role of Incident Commander until relieved by a more appropriate IC/Section
Chief
Contact emergency services (911, where available) and have them deployed to site
Provide first aid and medical treatment, if trained to do so
Assign roles and responsibilities to First Responders and initiate ERP
Determine need for backup or outside resources
Contact IC/Section Chief and provide an initial assessment of the incident, including severity of injuries,
location, resources needed and first aid treatment provided
Notify the Emergency Operations Centre, as required by EBPC policy
Account for all other personnel on site
Establish an Incident Command Post, as needed
Secure Area
YES
LEGEND
Meet at Assembly Area and
Conduct Roll Call Start / End
Decision
Provide Incoming Action / Process
Emergency Crews with
Document
Evacuation Status
Action
Communications
Decision
Transfer Command to
Appropriate Authorities
Assist as Required
Incident Commander:
First Responder will assume the role of Incident Commander until relieved by a more appropriate IC/Section
Chief
Sound the evacuation alarm and begin evacuation procedures, if required
Assign roles and responsibilities to First Responders and initiate ERP
Determine need for backup or outside resources
Establish an Incident Command Post, as needed
Account for all other personnel on site
Initiate the CMT and provide updates
Figure 10- Aggressive Actions including a Bomb Threat or Hostage Situation and
Aggressive Action Responsibilities describes the response plan and personnel
responsibilities in the event of an Aggressive Action incident.
Aggressive Action/
Bomb Threat Notified
Complete Required
Documentation
Hostage or Bomb
Disgruntled Threat
Location of
Initate ERT and Device or Initiate ERT and
appoint IC Hostage appoint IC
Situation
Initiate Search of
Isolate incident Premises if directed to
location and Secure do so
Area
YES LEGEND
Call 911 Device Location
Start / End
Confirmed
Decision
Action / Process
Initiate Evacuation Document
NO
Action
Communications
Call 911
Notify General Decision
Manager
Notify General
Manager
INFORMATION OFFICER:
Provide timely information to the media, in
consultation with the appropriate government
SAFETY OFFICER:
agencies, as required Secure the incident site and restrict
Maintain contact with required government access to unauthorized people
agencies, including the RCMP Assess/monitor safety hazards or unsafe
Ensure required communication occurs conditions
between internal and external stakeholders Develop measures to ensure the safety of
Notify next of kin in consultation with the response personnel
RCMP, if required Provide regular updates to the Incident
Provide regular updates to the Incident Commander
Commander
A "pipeline occurrence" must be reported if it results directly from the operation of the
pipeline, where
Canadian Coast Guard - The Canadian Coast Guard Spills Action Centre contact
number is: 1-800-565-1633.
All environmental releases (land, water, or air) should be reported through the “Spills
Action Centre” which will contact other relevant agencies (including Environment
Canada, Department of Fisheries and Oceans, NBDELG) as appropriate.
Member of the Public: Coordinated through local police and Unified Command
Notification of next of kin is extremely stressful for all involved. Contact the General
Manager or Employee Health and Wellness Directly for assistance with trauma or grief.
Ensures that priority is given to clearing debris and restoring the site to normal
operating conditions after the government and company investigations are
complete
Ensures that all safety equipment is demobilized, cleaned and inspected for
contamination
Ensures that all cleanup and repair actions follow EBPC safety and environment
Policies and safe-work procedures
7.0 ANNEXES
Complete As-built drawings and locations of all Environmentally sensitive areas are
accessible to all EBPC staff both in print form and online.
Emera Brunswick
Pipeline
Suite 1102
1 Germain Street
Saint John NB
E2L 4V1
1-888-410-2220
Safety Officer
Incident
Organization Deputy Incident
Commander
Liaison Officer
Chart
Information Officer
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Time Lead
Service Branch Director Support Branch Director
Role ________________ Resource Lead
Procurement Lead
Communications Lead Supply Lead
Role _________________ Situation Lead
Comp/Claims Lead
Note: Redacted. The contents of this table have been redacted. This section contains internal contact
information to be used in the case of an emergency. It is protected from publication under Clause
1(a) of Order MO-006-2016 because it discloses information about identifiable individuals.
Maintenance
Technician
Maintenance
Technician
Maintenance
Technician
Pipeline
Administrative
Assistant
Manager, Public
Relations
Gas Control 1-888-410-2220
CANUTEC
Information (24 hours) Ottawa, ON 613-992-4624
Emergency (24 hours) Ottawa, ON 613-996-6666
Cellular Ottawa, ON *666
Fax Ottawa, ON 613-954-5101
Producers
Telephone Directory – Producers
Organization Location Telephone Number
REPSOL – Canaport LNG Terminal
Control Centre Number Saint John, NB
Redacted. This section contains contractor/supplier names and contact phone numbers. It is
protected from publication under Clause 1(a) of Order MO-006-2016 because if disclosed, it could
reasonably be expected to result in a material loss or gain to a person affected by publication of
the Published Manuals or that could prejudice the person’s competitive position.
Media Contacts
Telephone Directory – Media Contacts
Telephone
Radio Station Location Fax Number
Number
CBC Radio One (CBD-FM) 91.3 Saint John, NB 506-632-7750 506-632-7761
(sjranews@saintjohn.cbc.ca)
CHSJ & The Wave – FM (ABL) Saint John, NB 506-648-3000 506-644-3485
news@radioabl.ca
CIOK & CJYC – FM and CFBC – Saint John, NB 506-658-5111 506-658-5116
AM (MBS)
mbsnews@nb.aibn.com
CHNI-FM (News 88.9, Rogers Saint John, NB 506-635-6500 506-635-6505
Talk Radio)
news889@rogers.com
CHTD 98.1, The Tide – FM (ABL) St. Stephen, NB 506-466-2222 506-466-4500
tidenews@radioabl.ca
CFBO 90.7 FM - French Dieppe, NB 506-854-9690 506-854-3540
CHQC-FM 105.7 Saint John, NB 506-643-6996 506-453-3958
UNBSJ Radio (cfmh@unbsj.ca) 506-648-5667 506-648-5541
WQDY-WALZ Radio FM (The St. Stephen/ 207-454-7545 207-454-3062
Boarder) wqdy@wqdy.fm Calais
Telephone
Television Station Location Fax Number
Number
CBAT – CBC Television Saint John, NB 506-632-7757 506-632-7761
(jonesr@cbc.ca)
CBAT – CBC Television Fredericton, NB 506-451-4000 506-451-4058
CKLT – CTV (news@ctv.ca) Saint John, NB 506-636-6068 506-658-1208
1-888-565-6397 902-454-3280
(Hfx) (Hfx)
Global Maritimes (TV) Saint John, NB 506-642-6488 506-652-5965
globalnb@nb.sympatico.ca
Telephone
Newspapers Location Fax Number
Number
Daily Gleaner, The Fredericton, NB 506-458-6842 506-452-7405
L’Acadie Nouvelle Caraquet, NB 506-727-4444 506-727-7620
St. Croix Courier St. Stephen, NB 506-466-3220 506-466-9950
(editor@st.croixcourier.ca) (editor)
Telegraph-Journal Saint John, NB 506-645-3268 506-633-6758
(newsroom@telegraphjournal.com)
2 Portable Generators
2 45 gal Large Spill Kits
3 Small Spills Kits
3 GMI Gas Scopes
1 Ethane Detector
3 Portable Hand Held Radios
Helicopter Services
Note: portions of this table have been redacted. This section contains location information to
be used in the case of an emergency. It is protected from publication under Clause 1(a) of
Order MO-006-2016 because it discloses information that could impair the security of
pipelines, power lines, buildings, structures or systems.
Incident Commander
The Incident Commander will oversee the field response on EBPC’s
behalf and will direct the Operational Planning Worksheet activities of the
Emergency Response Team (ERT) based on available emergency
responders, the Crisis Management Team (CMT), possible mutual aid
partners and assisting agencies from a single Incident Command Post.
The Incident Commander will ensure that issues relating to first
responder safety, public safety, emergency planning zone, evacuation and
isolation, control and containment are addressed and the objectives of this
response plan are fulfilled.
Announce arrival to dispatch and/or the CMT Lead
Initiate ICS form 201 Incident Briefing or ICS 209 Incident Status
Summary-see Annex K, Forms
Fill out or ensure form EMP-FRM-01(Incident - Incident Notification Report)
is filled out
Report to Incident Command Post (ICP) if it is already established (EBPC or
local responders)
Calculate the Incident Classification (Alert or Level 1, 2, 3 of Emergency)
through the use of the EBPC Emergency Level Assessment Matrix
Provide brief initial report (BIR) to CMT Lead and/or EMP General Manager
Debrief EBPC’s initial responder
Perform and time stamp transfer of Command from EBPC’s initial responder
Don Incident Command vest and/or helmet
Notify the NEB, and of the Alert or Level of Emergency
Initiate Unified Command if there is an initial local Command
Report transfer of Command or Unified Command to CMT Lead
Assess the appropriateness of the location of the Incident Command Post,
when necessary relocate, and announce the change of location to the CMT
Lead
Command will ensure that the ICP is clearly designated through the use of
a green flashing light or green flag.
Announce establishment and location of the Staging Area to arriving EBPC
and local responders
ICP will be where possible uphill and upwind. The ICP will have a staging
area in close proximity
Assess ICS needs and determine ICS positions to be activated based upon
the current situation and anticipated likelihood of escalation
Initiate Incident initial check in procedure
Communicate the need to evacuate or shelter in place
First Responder
Initially assume the role of Incident Commander while waiting for
response of EBPC assigned Incident Commander. Utilize the Incident
Commander Checklist
In consultation with the Duty Manager, declare an initial Level of Emergency
and establish an Incident Command Post (ICP) (Duty Manager will activate
the Emergency Response Team)
Ensure first responder safety at the incident site
Perform Transfer of Command to a more experienced person (if required)
Brief Command
Submit forms and documents to the Incident Commander upon being
relieved
Identify hazardous situations associated with the emergency/incident and
take necessary steps as defined for the specific emergency response
Establish corporate security at the ICP, incident site or the emergency
planning zone (EPZ) (evacuated residences, businesses and public facilities)
Protect members of the public with the assistance of first responders
(evacuation or sheltering) until relieved by the Safety/Environment
Officer
Manage the resources at the incident site, obtain a head count of all persons
at the incident site and document everything
Continuously monitor the incident to identify potential impacts to EBPC
operations and the environment and provides updates, as necessary to
Incident Commander for further guidance
Liaison Officer
Reports Directly to Incident Commander
Don Liaison Officer vest and/or helmet
Be a contact point for External Agency Representatives.
Establish Interagency Coordination Group as needed
Advice and assist the Incident Commander
Identify any current or potential problems between EBPC and responding or
regulatory agencies
Report any problems to the Incident Commander
Provide situation reports to other agencies as approved/directed
Assist with the creation of the IAP
Keeps the Incident Commander up to date with response progress
Maintain a contact list of mutual aid, cooperating agencies and agency
representatives.
Establish communication with Activated EOCs
Ensure notification and briefings to the NEB, environmental regulators, local
authorities, RCMP, NBEMP, SJEMO and other applicable agencies are current
Keep agencies supporting the incident aware of incident status
Monitor incident operations to identify current or potential inter-
organizational problems.
Participate in planning meetings, providing current resource status, including
limitations and capability of assisting agency resources.
Maintain Activity Log(ICS 214 in Annex K).
Notify external agencies of the planned demobilization
Assist the Incident Commander and CMT Lead with recovery operations and
the After Action Report
Review and provide input to the Communications Plan (ICS 205 in Annex K),
Update Medical Plan (ICS 206 in Annex K) and Traffic Plan.
Provide regular updates to the Incident Commander
Oversee demobilization of Logistics Section and associated resources
Activation Phase:
Check in with the Logistics Section Chief or Crisis Management Team Lead
(CMTL) upon arrival at the EOC and receive briefing
Don appropriate identification
Complete EOC Check-In List
Representatives from external (non-jurisdictional) agencies register with the
Liaison Officer.
Report to CMTL to obtain current situation status and assigned Position Checklist
Take ICS position within the EOC and establish required forms
Establish and maintain a Position Log that chronologically describes all actions
taken
Determine resource needs, such as a computer, phone, fax, stationary, plan
copies, and other reference documents.
Participate in any facility / safety orientations as required.
Demobilization Phase:
Deactivate assigned position and close out logs when authorized by the CMTL or
designate.
Complete all required forms, reports, and other documentation. All forms and
paperwork should be submitted through to the Planning Section (Documentation
Unit) or Crisis Management Team Lead, as appropriate
Brief relief personnel
Organize work station and return any communications equipment or resources
Leave a forwarding phone number or further contact information
Follow EOC checkout procedures. Logistics Section Chief or CMT Lead to
check out.
Be prepared to provide input to the After Action Report.
Upon request, participate in formal post-operational debriefs.
Access critical incident stress debriefings, as needed.
Responsibilities:
Reports to: EBPC Vice President and Emera Executive
Lead the effort in the head office to support field response
Reports vertically to the Emera Executive through the Vice President
Receive incident notification from the EBPC First Responder or Incident
Commander (IC)
Assist in the decision regarding or prompt the calculation and declaration of level
of Incident Classification (Alert or Level 1,2,3 Emergency) through the use of the
EBPC Emergency Level Assessment Matrix
Exercise overall management responsibility for the coordination between EBPC
Emergency Response Team and supporting staff in the EOC.
In conjunction with Incident Commander, EOC General Staff and Management
Staff, set priorities for response efforts in the affected incident area.
In conjunction with the Incident Commander, provide support to local
authorities and provincial agencies and ensure that all actions are accomplished
within the priorities established.
Establish the appropriate staffing level for the EOC and continuously monitor
organizational effectiveness to ensure that appropriate modifications occur as
required.
Ensure that inter-agency coordination is accomplished effectively within the EOC.
Direct, in consultation with the Information Officer, appropriate emergency
public information actions using the best methods of dissemination.
Approve the issuance of press releases, and other public information materials
as required.
Ensure Liaison with Responders and Authorities
Ensure risk management principles and procedures are applied for all EOC
activities.
Activation Phase:
Operational Phase:
Monitor general staff activities to ensure that all appropriate actions are being
taken.
Ensure that Operational Periods are established and that initial EOC response
priorities and objectives are decided and communicated to all involved parties.
In conjunction with the Information Officer, conduct news conferences and
review media releases for final approval, following the established procedure for
information releases and media briefings.
Ensure that the Liaison Officer is providing for and maintaining effective inter-
agency coordination.
In coordination with Management Staff, identify priorities and management
function objectives for the initial EOC Action Planning Meeting.
Convene the initial EOC Action Planning meeting. Ensure that all Section Chiefs,
Management Staff, and other key agency representatives are in attendance.
Ensure that appropriate planning procedures are followed. Ensure the Planning
Section facilitates the meeting appropriately.
Demobilization Phase:
Authorize demobilization of sections, branches and units when they are no
longer required.
Ensure that any open actions not yet completed will be handled after
demobilization.
Ensure that all required forms or reports are completed prior to demobilization.
Ensure that an After Action Report is prepared in consultation with the Planning
Section and Crisis Management Team.
As directed by the Incident Commander, terminate emergency response and
proceed with recovery operations
Deactivate EOC and ensure all other facilities are notified of deactivation.
Finance Chief
Responsibilities:
Reports to: Crisis Management Team Lead
Ensure that all financial records are maintained throughout the incident
Ensure that all on-duty time is recorded and collected for all personnel.
Ensure there is a continuum of the payroll process for all employees responding
to the incident
In consultation with CMTL determine spending limits, if any, for Logistics,
Operations, and Management Staff.
Ensure that workers’ compensation claims, resulting from the response are
processed within a reasonable time, given the nature of the situation.
Ensure that all travel and expense claims are processed within a reasonable
time, given the nature of the situation.
Activate units within the Finance Section as required; monitor section activities
continuously and modify the organization as needed.
Ensure that all recovery, insurance documentation and Disaster Financial
Assistance paperwork is accurately maintained and submitted
Supervise the Finance / Administration Section.
Activation Phase:
Operational Phase:
Ensure that Finance position log and other necessary files are maintained. Note:
EBPC should use the same financial, cost accounting and time sheet forms used
in non-emergency times.
Ensure that displays associated with the Finance Section are current, and that
information is posted in a legible and concise manner.
Participate in all Action Planning meetings.
Provide cost estimates to Action Planning Process.
Keep the CMTL aware of the current fiscal situation and other related matters, on
an ongoing basis.
In coordination with the Logistics and Operations Sections, ensure that purchase
orders and contracts are processed in a timely manner.
Ensure that all workers’ compensation claims, resulting from the incident are
processed, in a reasonable timeframe, given the nature of the situation.
Ensure that all time sheets and travel expense claims promptly.
Demobilization Phase:
Determine demobilization status of the Finance Section and advise the CMTL
Ensure that all expenditures and financial claims have been processed and
documented.
Complete all logs and documentation and forward to the Planning Section Chief
or the CMTL
Ensure any open actions are assigned to appropriate Finance or CMT members
Provide input towards the After Action Report.
Annex I Records
All Completed Annex K Form EBPC Electronic Database Life of the Pipeline
Storage
Annex J Definitions
Term Definition
Emergency Planning 800 meters from center of pipeline (400 m on each side of the
Zone (EPZ) pipeline)
Emergency Response
EBPC’s field response team
Team (ERT)
Term Definition
the authority to order discontinuation of any operation, which
threatens the health and safety of responders.
Annex K Forms