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Position Description
Education, Experiences and Skills • Minimum 4 years’ experience working in similar role in Food Company.
• Relevant degree from recognized tertiary institution majoring in Food Science and
Engineering.
• Fluent in English and Vietnamese.
• Experience in food companies or food factories, and exposure to foreign company
environment will be an advantage
• Excellent written and oral communication skills
• Strong PC and MS Office experience especially in MS Excel and proficiency in
working with relevant software tools (e.g. Optiva, Axapta, Access etc.)
• Ability to establish and maintain a collaborative relationship with customers and
1
Rich Products Corporation
Position Description
colleagues
• Must be a strong team player as well as team builder
Core Competencies
The Rich Promise
Cherish Our Culture
Work, learn, and celebrate together
Acts as a Team Player Collaborates With Others Communicates Effectively
Key Actions: Key Actions: Key Actions:
• Contributes to goal • Demonstrates inclusive behavior • Organizes the communication
accomplishment • Seeks opportunities • Ensures understanding
• Invites feedback • Ensures that information needs are • Comprehends communication from
• Involves others met others
• Informs others on team • Shares knowledge • Actively listens
• Models commitment • Remains open to all sides
Innovate
Imagine what’s possible and create what’s valued
Practices Continuous Improvement Seeks to Innovate Challenges the Status Quo
Key Actions: Key Actions: Key Actions:
• Assesses opportunities • Leverages diverse resources • Challenges the status quo
• Determines causes • Acknowledges and evaluates multiple • Thinks broadly
• Targets improvement ideas solutions • Persists in effort
• Implements effective • Targets value-added options
improvements
Be the Trusted First Choice
Listen, understand, and deliver for customers like no other company
Produces Quality Products, Services Delivers Customer Satisfaction Resolves Customer Service Issues
and Solutions Key Actions: Key Actions:
Key Actions: • Champions Rich’s to Customers • Acknowledges the person
• Demonstrates commitment to • Develops ideas/solutions • Meets or exceeds needs
Customer • Maintains Customer trust • Confirms satisfaction
• Gathers information • Manages Customer’s expectations • Takes the “heat”
• Applies Customer knowledge • Follows up
2
Rich Products Corporation
Position Description