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3. Sound Card Problems: certain sound cards running under Windows 3.1x (e.g., Me
diaVision and some Turtle Beach, but there might be others) may require running
in "SoundBlaster - Compatible" mode in order to be recognized by our program or
to play sounds properly; depending on the driver used, this may either be set in
the low - level drivers which load from DOS or from a utility installed in Wind
ows. Users experiencing problems may need to set their driver for this mode in o
rder to run the game; please check either your sound card's user manual or conta
ct their technical support for instructions.
4. Microsolutions Backpack CD-ROM drives: users of the model 163550, 164550, 165
550 or 166550 external parallel port drives may experience performance problems
with the program's audio and video playback in Windows 3.1x; this is probably du
e to outdated drivers for the CD-ROM drive. At the time of this writing, the mo
st recent version of the drivers for these model CD-ROM drives is 2.08, which wa
s released August 15, 1996; we have tested with this driver and found it fixes t
he problem. If users of one of these model drives are experiencing performance p
roblems under Windows 95, it may be due to the computer's parallel port being se
t to ECP mode; these drives are not compatible with this mode under Windows 95 a
nd the port will need to be reset to EPP mode. In the event you are experiencing
either of these problems, please contact Microsolutions' Technical Support.
5. Performance problems under Windows 95: problems such as poor playback of eith
er the audio or animation may be due to Windows 95 being forced to use older 16
bit drivers for a device (e.g., video card, audio card or CD-ROM drive) because
it does not have a 32-bit driver. This can be checked by right-clicking "My Comp
uter" on the Desktop, selecting Properties from the menu and clicking the Perfor
mance tab; if the File System entry reads 32-bit, then the Windows 95 compatible
drivers are installed -- however, if it reads 16-bit, then the system is using
the older 16-bit drivers. Please check with the manufacturers of your audio card
, video card and/or CD-ROM drive for updated Windows 95 drivers; if they do not
have them, it is possible Microsoft may have subsequently released updated drive
rs, so please check with their technical support.
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Saved games
Are you having problems? Are you stuck? Do you want to (or need to) jump directl
y to a location within the game?
You can always get to any location within the game by opening one of the saved g
ames. The saved games are a precaution we have taken to assure that no one would
ever be stuck and not able to finish the game. Please use them at your own disc
retion. Using them may reduce your enjoyment of discovering the answer to a tric
ky puzzle or watching the story unfold. Or they may stop you from going out of y
our mind trying to figure out a puzzle that you just don't get. Whatever. The sa
ved games are located on the CD-ROM in the install folder (d:\install\saveS (Thi
s assumes that your CD-ROM drive is drive letter "D").
The saved games correspond to each point in the walk-through text, cleverly name
d: HPP_WALK.txt. This text document can be found in the Saves folder. Each saved
game is numbered according to each step in the walk-through document.
Double-click a saved game icon to jump to game pages deep within the game.
The saved games are inside a folder called saves, that is inside of the install
folder, which is hidden. You can view it in File Manager if you go into View on
the menu bar, select options, and check the radio button that says, "Show all fi
les." If can't see it in Windows Explorer, you may need to type the full path ou
t to open the saves folder. Go to the start menu, select "Run," then type in the
following path: d:\install\saves (This assumes that your CD-ROM drive is drive
letter "D").
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Hints
Having trouble navigating through the game? Need a hint? Hints can be found in t
wo places.
1. In the help file. In the menu bar at the top of the screen, select help, and
then select hints. The help file will open at the first page of the hints sectio
n.
2. In the on-line menu. In the menu bar at the top of the screen, select on-line
and then select hints, and the game will invoke your browser with a web page th
at contains a URL that links to the Hokus Pokus Pink Website. Click on the link
and you will be transported to the magical land of on-line hints. The on-line hi
nts are just like the hints in the help file, except that they will be updated w
ith more helpful information, about puzzles that prove to be particular troublin
g.
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Windows 3.1x / Win32s issues
In order for The Pink Panther in Hokus Pokus Pink program to run in Windows 3.1x
, it installs a subsystem called Win32s. This is necessary, because The Pink Pan
ther in Hokus Pokus Pink is a 32-bit application.
If you are having problems installing Win32s, it could be due to an improperly i
nstalled or an improperly uninstalled version of this operating subsystem still
on your machine. The installation of Hokus Pokus Pink will work best if the curr
ent version of Win32s is completely removed first.
In order to remove Win32s completely, please take the following steps:
1. In file manager, open the Windows folder, and then open the system folder (us
ually c:\windows\system):
A. Delete the Win32s folder in system folder
B. Delete W32sys.dll in the system folder
C. Delete Win 32s.ini in the system folder
D. Delete W32sys16.dll in the system folder
2. Open the file called system.ini using notepad or some other text editor. The
system.ini file can be found in windows folder (usually c:\windows)
In the system.ini in the [386 enhanced] section delete the line: device = system
\win32S\win32s.386 (or similar, depending on your specific configuration)
Save your changes. Close file manager.
Now you are ready to (re-) install Hokus Pokus Pink.
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DirectX
On Windows 95 computers (and only on Windows 95 computers), the installer will t
ry to install the DirectSound portion of DirectX. The game will run without Dire
ctSound installed, but a performance penalty will result.
Should you, for any reason, need to remove DirectX, or install other components
of DirectX 5.0, you can run dxsetup.exe, which is in the install/DirectX folder
on the CD.
If you wish to have DirectX on a Windows NT system, you must install Service Pac
k 3 or later.
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The Jukebox
If you accidentally saved a game over the jukebox, the "Songs" item in the "Game
" menu will no longer function. You can fix the problem by opening the file name
d Songs.son in the root of the CD-ROM using your file manager. Double click on S
ongs.son and a dialog box titled, "Open with" will pop up. Scroll down the list
of choices until you see HPP.exe. Double click on HPP.exe to associate the file
with The Pink Panther in Hokus Pokus Pink executable. (If you do not see the HPP
.exe, select "Other" and it will display the HPP.exe icon. Double click on it to
associate the file with the executable.) Start the game. Then once you see the
jukebox on the screen, select "Game" from the menu bar, then select, "Save game
as." When the save game dialog box appears, save the game as songs.son in the Po
kus directory on your hard drive. (This assumes that Hokus Pokus Pink has been i
nstalled in the default directory, Pokus. If you installed the game elsewhere, s
ave the songs.son file into that directory.) Now you will be able to play the ju
kebox again.
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Sound Problems
In rare instances, on a few systems all the sound in the game may stop for no ap
parent reason. If you should experience this technical difficulty, save your gam
e, exit the program and then start again. The sound should be restored. You can
use the saved game to return to the point where you experienced the problem, and
move on. If the sound does not return after this, restart your computer, and th
e problem will be fixed. This is very rare, so please do not be frightened.