Task Who is in Charge

Physical Connection control of Hardware IP

1 Phones Emrah
Turk Telekom SIP Trunk Connection Log
2 Control Turk Telekom

3 System Alert Configuration Control Eyup Akdemir

IPCC Server Backup configuration control and
4 approval Eyup Akdemir
Firewall rulesets and logs check for SIP
5 Connections Eyup Akdemir

6 System Readiness Check Sercan Duzcay

Database connection verification Sercan Duzcay

Tables, logs, authorizations control Sercan Duzcay

Test Transaction Log Clean Sercan Duzcay

Control Customer Data Transfer Log Sercan Duzcay

Verify IP Phones access Sercan Duzcay

Verify SIP Access to Trunk Sercan Duzcay

7 System Log Check and initializing Sercan Duzcay

8 Customer Data Push from ABYS to IPCC Gurkan Bayer

Web Site Form Link İntegration Service
9 Divert Gurkan Bayer

Turk Telekom Ticket Raise to activate SIP

an email will be sent to
kmh@turktelekom.com.tr
Pilot Sip 2622810330 and Service Number
10 830000068682 Eyup Akdemir

11 Stop Authorizations on old Infoset Server Sercan Duzcay

Change system to readonly on old Infoset
12 Server Sercan Duzcay
Define Readonly access user on old Infoset
13 Server Sercan Duzcay
Monitor Calls, CRM, IVR, Call Center on new
14 IPCC platform Whole team
15 Confirm commissioning of new IPCC Server İlke Düzyol
16 Removal of analog phones and lines Eyup Akdemir
17
18
TOTAL Duration
 Estimated Duration
Start Date and Time Time Start Minutes

6/22/2018 8:00 12:30:00 AM

Assign a name ?? 6/22/2018 8:30 12:30:00 AM

6/22/2018 9:00 12:15:00 AM

6/22/2018 9:15 12:15:00 AM

6/22/2018 9:30 12:15:00 AM

6/22/2018 9:45 1:00:00 AM

6/22/2018 10:45 12:30:00 AM

To shorten to duration make it 1 day advanced 6/21/2018 15:00 2:00:00 AM

6/22/2018 11:15 12:05:00 AM

add Turk telekom account manager 6/22/2018 11:20 2:00:00 AM

6/22/2018 13:20 12:10:00 AM

6/22/2018 13:30 12:10:00 AM

6/22/2018 13:40 12:10:00 AM

6/22/2018 13:50 2:00:00 AM

 6/22/2018 15:50 12:30:00 AM
6/27/2018 9:00 8:00:00 AM

6:20:00 PM

Minutes 0.7638888889
Hours 0.0127314815
Finish Time Predecessor Time Spent Result Remarks Rollback Opeation if FAILED

6/22/2018 8:30 Keep using old Infoset Server

6/22/2018 9:00 Keep using old Infoset Server

6/22/2018 9:15 Keep using old Infoset Server

6/22/2018 9:30 Keep using old Infoset Server

6/22/2018 9:45 Keep using old Infoset Server

6/22/2018 10:45 Task 5 Keep using old Infoset Server

Keep using old Infoset Server

Keep using old Infoset Server

Keep using old Infoset Server

Keep using old Infoset Server

Keep using old Infoset Server

Keep using old Infoset Server

6/22/2018 11:15 Task 6 Keep using old Infoset Server

6/21/2018 17:00 Keep using old Infoset Server

6/22/2018 11:20 Task 7 Keep using old Infoset Server

Raise Rollback ticket to

Turktelekom to activate old
6/22/2018 13:20 Task 7 analog phone lines
deactivate Authorizations in
6/22/2018 13:30 Task 10 old Server

6/22/2018 13:40 Task 11 Grant access to the users

6/22/2018 13:50 Task 12

6/22/2018 15:50 Task 10

6/22/2018 16:20 Task 14
6/27/2018 17:00 Task 15
Rollback Who
is in Charge

ok

ok

ok

Eyup Akdemir

Sercan Duzcay

Sercan Duzcay