https://careers.simplicable.

com/careers/new/50-change-management-interview-
questions

https://www.wisdomjobs.com/e-university/change-management-interview-questions.html

https://docs.bmc.com/docs/display/public/rondsubscriber/Impact%2C+urgency
%2C+and+priority+criteria

http://itsmtransition.com/2013/06/whats-an-itil-cab-a-simple-explanation/

https://docs.microfocus.com/SM/9.51/Hybrid/Content/BestPracticesGuide_PD/IncidentMa
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http://www.rightstar.com/what-is-the-difference-between-an-asset-and-a-
configuration-item-ci/

https://www.greycampus.com/opencampus/itil-foundation/demings-pdca-cycle