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Melissa Klein
The Sunshine State University (SSU) 2015-2016 data report details: the school’s history,
student enrollment and persistence, student to faculty ratios, enrollment by racial and ethnic
categories, graduation rates, application and admission requirements and lastly, the goals for the
future of the university. The goal of the university described by the report is
“To transform the student experience at Sunshine State University by integrating and
growth, leadership, success, and service (Sunshine State University, 2015-2016, p. 7).”
Success defined by the school involves a diverse student body that will graduate from
SSU with all the academic, spiritual, personal, professional, social, and cultural competencies
and skills to be successful professionals in the global environment. The strategy to accomplish
the goals of the university is to instate a distinct signature program that integrates international
As it pertains to the goals of the university, the two most significant issues apparent in the
report are the lack of a Dean to lead the international curriculum and co-curriculum program and
the effect this leadership absence has on the study abroad students academically. Currently, the
students of international study abroad programs at the Sunshine State University may be
curriculum and co-curriculum programs, there is: no established policy and procedure,
dysfunction of faculty communication and relations, and a lack of vision or future strategic
planning. The university has clearly recognized that there is an issue because the first strategy
Strategic Plans 3
listed in the report is the need for an established Dean to lead the internationalization programs
In order to address the major issues identified above, the university must form an action
plan. A major problem with organization goal setting is the absence of an action plan or a lack of
commitment to implementing an action plan (McNamara, n.d.). Action plans are a critical part of
accomplishing goals. The details of an action plan depend on the detailed needs of the
organization and its goals (McNamara, n.d.) SSU should formulate the specific “action steps”
necessary for action plan success. Action steps, described by the Work Group for Community
Health and Development at the University of Kansas are “the specific efforts that are made to
reach the goals your agency has set. Action steps are the exact details of your action plan” (2016,
para. 2).
Establishing a Dean
The established action plan for SSU is to hire a Dean to lead the international curricular
and co-curricular programs. The administrative board and university president will be parties
most involved in the hiring process. The administrative board should form a hiring committee to:
define the position requirements and specifics, contact a hiring agency, interview potential
candidates, contact candidate references, and finally, offer the best applicant the position. The
hiring committee should be composed of all stakeholders who have involvement in the
international program. This committee should not only include administrative staff and teachers,
but also members of the community and students. Involving members of the community will
offer avenues to establish connections with the community, which is also one of stated goals of
SSU. Community members may have unique and objective insight in hiring a Dean. Current
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international students should be given the opportunity to offer specific attributes of the program
leader that they think would be helpful to future study abroad students.
Table I details the chronological, specific action steps for the administrative board to take
Table I
The second major issue within the data report of SSU is the negative effect on current
students because of the absence of an international program leader. Once a Dean is established to
lead the international curricular and co-curricular programs, an action plan must be created to
offer support for students within the international curricular and co-curricular programs. The first
step in the action plan should involve instating a team of faculty for the program. The newly
instated Dean should involve those who specialize in different areas of international academics
leadership can help the international curriculum and co-curriculum program benefit from the
unique capabilities and strengths of each team member. In addition, team members feel valued
Strategic Plans 5
when asked to take on responsibilities that capitalize on their unique strengths which ultimately
The Dean, along with the program team, should establish SMART goals for students. The
5) Timely – can be completed in reasonable amount of time (Lawlor & Hornyak, 2012).
Utilizing SMART goals has shown that students perform better academically when they
are given specific goals to achieve (Lawlor & Hornyak, 2012). Along with implementing
SMART goals for students, it may prove beneficial to involve students who were in the study
abroad programs before the Dean was hired to offer feedback and insight into problem areas.
Table II details additional action steps that should be implemented to support students in
Table II
Curriculum Structure
Strategic Plans 6
Success Measured
Success is defined by the goal of the university for each student to have at least one
meaningful international travel experience while attending SSU (Sunshine State University,
2015-2016). The success of the international curricular and co-curricular program should be
measured in a number of ways. First, the Dean must be accountable to the administrative board
and university president with quarterly performance evaluations for the first 2 years of his or her
hire date. Performance should be measured by the program’s success: the percentile of students
who experience a meaningful study abroad experience before graduating. Additional important
data to measure to evaluate the program’s success is the hire rate of SSU students within a year
of graduation. Quality assurance can be assured by regular student and faculty feedback through
surveys, program assessments, and opportunities for input. The Dean should regularly assess the
program’s faculty to ensure the program is operating efficiently. The Dean must assure that each
team member is accomplishing his or her responsibilities to meet the goals of the program.
Conclusion
The Sunshine State University will benefit significantly by creating an action plan in
addition to specific action steps to instate a Dean to lead the curricular and co-curricular
international program. The goals established by the university to have students graduate with
accomplished. Most importantly, the students of the Sunshine State University will be given the
References
Curriculum and Leadership Journal. (2012). The importance of leadership in high performing
http://www.curriculum.edu.au/leader/the_importance_of_leadership_in_high_performing
_sc,35652.html
Lawlor, K. B., & Hornyak, M. J. (2012). Smart goals: How the application of smart goals can
McNamara, C. (n.d.). Basics of actional planning (as part of strategic planning). Retrieved from
https://managementhelp.org/strategicplanning/actionplanning.htm#one
https://post.blackboard.com/bbcswebdav/pid-4237633-dt-content-rid-
31563884_1/courses/EDU515.301086045299/Rubrics%20%26%20Assignments/Sunshin
e%20State%20University%20Common%20Data%20Set%20for%20Strategic%20Plannin
g.pdf
Work Group for Community Health and Development, University of Kansas. (2016). Identifying
action steps in bringing about community and system change. Retrieved from
https://ctb.ku.edu/en/table-of-contents/structure/strategic-planning/identify-action-
steps/main