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32AV500U Rev.2
This model is classified as a green product (*1), as indicated by the underlined serial number.
This Service Manual describes replacement parts for the green product. When repairing this
green product, use the part(s) described in this manual and lead-free solder (*2).
For (*1) and (*2), refer to GREEN PRODUCT PROCUREMENT and LEAD-FREE
SOLDER.
WARNING: Do not modify or alter the information or data provided herein without prior written consent by Toshiba.
Toshiba shall not be liable to anybody for any damages, losses, expenses or costs, if any, incurred in connection with or
as a result of such modification or alteration.
THE INFORMATION OR DATA HEREIN SHALL BE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Toshiba shall not be liable for any damages, losses, expenses or costs, if any, incurred in connection with or as a result of
use of any information or data provided herein.
The EC is actively promoting the WEEE & RoHS Directives that define standards for recycling and reuse of Waste Electrical and
Electronic Equipment and for the Restriction of the use of certain Hazardous Substances. From July 1, 2006, the RoHS Directive will
prohibit any marketing of new products containing the restricted substances.
Increasing attention is given to issues related to the global environmental. Toshiba Corporation recognizes environmental protection
as a key management tasks, and is doing its utmost to enhance and improve the quality and scope of its environmental activities. In
line with this, Toshiba proactively promotes Green Procurement, and seeks to purchase and use products, parts and materials that
have low environmental impacts.
Green procurement of parts is not only confined to manufacture. The same green parts used in manufacture must also be used as
replacement parts.
LEAD-FREE SOLDER
WARNING: This product is manufactured using lead-free solder as a part of a movement within the consumer products industry at
large to be environmentally responsible. Lead-free solder must be used in the servicing and repair of this product.
The melting temperature of lead-free solder is higher than that of leaded solder by 86ºF to 104ºF (30ºC to 40ºC). Use of a soldering
iron designed for lead-based solders to repair product made with lead-free solder may result in damage to the component and or
PCB being soldered. Great care should be made to ensure high-quality soldering when servicing this product especially when
soldering large components, through-hole pins, and on PCBs as the level of heat required to melt lead-free solder is high.
SAFETY INSTRUCTION
WARNING: Before servicing this chassis, read the "Safety Precaution" and "Product Safety Notice" instructions below.
Safety Precaution
WARNING: Servicing should not be attempted by anyone unfamiliar with the necessary precautions on this receiver. The following
are the necessary precautions to be observed before servicing this chassis.
1. An isolation transformer should be connected in the power line between the receiver and the AC line before any service is
performed on the receiver.
2. Always disconnect the power plug before any disassembling of the product. It may result in electrical shock.
3. When replacing a chassis in the cabinet, always be certain that all the protective devices are put back in place, such as
nonmetallic control knobs, insulating covers, shields, isolation resistor-capacitor network, etc.
4. Always keep tools, product components, etc. away from children as these items may cause injury.
5. Depending on the model, use an isolation transformer or wear suitable gloves when servicing with the power on.
Disconnect the power plug to avoid electrical shock when replacing parts. In some cases, alternating current is also
impressed in the chassis, so electrical shock is possible if the chassis is contacted with the power on.
6. Always use the replacement parts specified for the particular model when making repairs. The parts used in products
require special safety characteristics such as inflammability; voltage resistance, etc. therefore, use only replacement parts
1
that have these same characteristics. Use only the specified parts when the mark is indicated in the circuit diagram or
parts list.
7. Part mounting and wire routing should be the same as that used originally. For safety purposes, insulating materials such as
isolation tubes or tape are sometimes used and printed circuit boards are sometimes mounted floating. Also make sure that
wiring is routed and clamped to avoid parts that generate heat or use high voltage. Always follow the manufactures wiring
routes / dressings.
8. Always ensure that all internal wirings are in accordance before re-assembling the external casing after a repair is
completed. Do not allow internal wiring to be pinched by cabinets, panels, etc. Any error in reassembly or wiring can result
in electrical leakage, flame, etc., and may be hazardous.
9. NEVER remodel the product in any way. Remodeling can result in improper operation, malfunction, electrical leakage, or
flame, which may be hazardous.
10. Always perform an AC leakage current check on the exposed metallic parts of the cabinet such as antennas, terminals,
screw heads, metal overlays, control shafts, etc. to be sure that the set is safe to operate without any danger of electrical
shock before returning the set to the customer.
11. To check leakage current: (After completing the work, measure the leakage current to prevent an electrical shock.)
• Plug the AC line cord directly into a 120V AC outlet. Do not use an isolation transformer for this check.
• Use an AC voltmeter having 5000 ohms per volt or more sensitivity in the following manner.
Connect a 1500 ohm 10 watt resistor, paralleled by a 0.15 µF, AC type capacitor, between a known good earth ground (water pipe,
conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor
and 0.15 µF capacitor. Reverse the AC plug at the AC outlet and repeat AC voltage measurements for each exposed metallic part.
Voltage measured must not exceed 0.3 volts rms. This corresponds to 0.2 milliamps AC. Any value exceeding this limit constitutes a
potential shock hazard and must be corrected immediately.
SAFETY INSTRUCTION
WARNING: The metal edges of the LCD module are sharp, handle it with care.
The LCD module can easily be damaged during disassembly or reassembly; therefore, always observe the following precautions
when handling the module.
1. In the event that the screen is damaged or the liquid crystal (fluid) leaks, do not breathe in, drink, or touch this fluid. Such
actions could cause toxicity or skin irritation. If this fluid should enter the mouth, rinse the mouth thoroughly with water. If the
2
fluid should contact the skin or clothing, wipe off with alcohol, etc., and rinse thoroughly with water. If the fluid should enter
the eyes, immediately rinse the eyes thoroughly with running water.
2. When attaching the LCD module to the LCD cover, position it appropriately and fasten at the position where the display can
be viewed most conveniently.
3. Carefully align the holes at all four corners of the LCD module with the corresponding holes in the LCD cover and fasten
with screws. Do not strongly push on the module because any impact can adversely affect the performance. Also use
caution when handling the polarized screen because it can easily be damaged.
4. If the panel surface becomes soiled, wipe with cotton or a soft cloth. If this does not remove the soiling, breathe on the
surface and then wipe again. If the panel surface is extremely soiled, wipe the panel surface with CRT cleaner sprayed
onto the cloth. Do not spray the cleaner on the panel. Pay attention not to scratch the panel surface.
5. Leaving water or other fluids on the panel for an extended period of time can result in discoloration or stripes. Immediately
remove any type of fluid from the screen.
6. Glass is used in the panel construction. Damage can occur if dropped or struck with hard objects.
3
7. CMOS-LSI circuitry is used in the LCD module, so avoid damage due to static electricity. When handling the module, use a
wrist ground or anchor ground.
8. Do not expose the LCD module to direct sunlight or strong ultraviolet rays for extended periods.
9. Do not store the LCD module below the temperature conditions described in the specifications. Doing so could result in
freezing of the liquid crystal, loss of resilience, or other damage.
10. Do not disassemble the LCD module. Such actions could result in improper operation.
11. When transporting the LCD module, do not use packing containing epoxy resin (amine) or silicon resin (alcohol or oxim).
The gas generated by these materials can cause loss of polarity.
4
Chassis Layout 26 Inch Manual Controls
P203 - PS
Output to Display
(Not Used)
CN5 -LVDS to Display CN1 - Manual Controls/IR CN3 - Supply Input
P202 - PS
Output to Display
Inverter
CN6 Side Jack
P201 - PS Output
5
Chassis Layout 32 Inch
Power Supply Generates:
Standby 5 V
Switched Chassis and Display
P203 - PS Sources
Output to Display
P202 - PS
Output to Display
Main Responsibilities:
AV Switching
Tuning
Audio
Digital
SYSCON
CN6 Side Jack
6
3. To remove chassis assembly from display:
Remove 8 screws from sides of chassis
*Be sure to unplug manual assembly.
control cable as back is Remove 4 screws into bezel at top and 4
removed. at bottom.
4
CONTROL
2
2
LVDS
*If shield over the Main Writing board 5. To remove display from bezel,
must be removed for service: remove three screws in railing on
7 screws around cover each side and set railing aside. Then
4 nuts around PC and Update lift the display out of bezel.
connectors
9 screws into jack assemblys
32in. Disassembly
7
Power Supply:
Standby 5V
1-5
24V
Switched Chassis and
Inverter P203 (12P)
5-10
GND Display Sources
11-12
NC
24V
1-5
5-10
Inverter GND
P202 (14P)
ERR
14,13,12,11
ON P201 (16P)
Pwr. ON
24V INV
BRT
Dim.
IC
ACD*
12V
5V *
3-4
8-9
10-
11
13
14
15
10 8- 3-
15 14 13
11 9 4
8
Keypad Main Board Power board Panel module
Keypad-7P KEY/IR -14P LVDS -2x15P AX094B002A
1 PWR_KEY 1 PWR_KEY 1 GND PANEL-FX15S-41S-0.5SH
2 MENU 2 MENU 2 VLCD 1 VDD
3 CH+ 3 CH+ 3 Tx4+ 2 VDD
4 CH- 4 CH- 4 VLCD 3 VDD
5 VOL+ 5 VOL+ 5 Tx4- 4 VDD
6 VOL- 6 VOL- 6 VLCD Power supply - 16P Power supply -16P Inverter -14P Inverter -14P 5 VDD
7 INPUT/EXIT 7 INPUT/EXIT 7 Tx3+ 1 GND 1 GND 1 +24Vinv 1 +24Vinv 6 VDD
8 GND 8 GND 8 VLCD 2 GND 2 GND 2 +24Vinv 2 +24Vinv 7 GND
9 LED-G 9 Tx3- 3 24Vaud 3 24Vaud 3 +24Vinv 3 +24Vinv 8 GND
10 LED-R 10 GND 4 24Vaud 4 24Vaud 4 +24Vinv 4 +24Vinv 9 GND
IR board 11
LED-C 11 Tx2+ 5 GND 5 GND 5
+24Vinv
5
+24Vinv
10 GND
12 GND 12 GND 6 GND 6 GND 6 GND 6 GND 11 GND
IR board -6P 13 IR_DATA 13 Tx2- 7 GND 7 GND 7 GND 7 GND 12 GND
1 5V_STANDBY 14 5V_STANDBY 14 GND 8 12VCCIN 8 12VCCIN 8 GND 8 GND 13 Rx0-
2 LED-G 15 Tx1+ 9 12VCCIN 9 12VCCIN 9 GND 9 GND 14 Rx0+
3 LED-R 16 GND 10 5V_IN 10 5V_IN 10 GND 10 GND 15 GND
4 LED-C 17 Tx1- 11 5V_IN 11 5V_IN 11 ERR 11 ERR 16 Rx1-
5 IR_DATA 18 GND 12 GND 12 GND 12 On/Off 12 On/Off 17 Rx1+
6 GND 19 GND 13 POWER_EN 13 POWER_EN 13 BRT 13 BRT 18 GND
20 GND 14 POWER GOOD 14 POWER GOOD 14 IC 14 IC 19 Rx2-
21 TxCLK+ 15 BL_BR_CNTRL 15 BL_BR_CNTRL 20 Rx2+
Side IO board 22 EXT_VBR_B 16 BKLT_EN 16 BKLT_EN Inverter -12P Inverter -12P 21 GND
23 TxCLK- 1 +24Vinv 1 +24Vinv 22 CLK-
Side IO board -2x3P Side IO board -2x3P 24 DCR_VBR_B 2 +24Vinv 2 +24Vinv 23 CLK+
1 CVBS 1 GND 25 GND 3 +24Vinv 3 +24Vinv 24 GND
2 GND 2 R 26 LVDS_SEL 4 +24Vinv 4 +24Vinv 25 Rx3-
3 L 3 GND 27 Tx0+ 5 +24Vinv 5 +24Vinv 26 Rx3+
4 GND 4 L 28 BIT_SEL 6 GND 6 GND 27 GND
5 R 5 GND 29 Tx0- 7 GND 7 GND 28 IC (Internally Connected Keep Open)
6 GND 6 CVBS 30 DCR/BRT 8 GND 8 GND 29 IC (Internally Connected Keep Open)
AC In 9 GND 9 GND 30 IC (Internally Connected Keep Open)
1 Line 10 GND 10 GND 31 IC (Internally Connected Keep Open)
2 NC 11 NC 11 NC 32 IC (Internally Connected Keep Open)
3 Line 12 NC 12 NC 33 IC (Internally Connected Keep Open)
34 IC (Internally Connected Keep Open)
35 IC (Internally Connected Keep Open)
Speaker -4P 36 IC (Internally Connected Keep Open)
1 LCH+ 37 IC (Internally Connected Keep Open)
SIDE AV VIDEO
SIDE AV AUDIO
AUDIO DAC/SW
AUDIO OUT AK4682EQ
SCALER
ZR39770
LVDS OUT
COMPONENT 1 VIDEO
DDR 32Mx16
COMPONENT 1 AUDIO HY5PS121621CFP
COMPONENT SW
COMPONENT 2 VIDEO BA7657F
COMPONENT 2 AUDIO
SPI FLASH 32M bit
RS232 M25P32-8
RS232 TRANSFORM
ST3243E
VGA
PC AUDIO
10
11
Dead Set No
Sound/ No
Picture
Is
5 VDC present at
Yes pin 10 of P201 on the No
power supply module
when AC is
applied?
Does
a 4.3 volt on off
Yes signal appear at pin No
Suspect a problem with
13 of P201 when the
the standby 5 volt supply
on/off button is
on the power supply supply
pressed?
module.
Does
the secondary
Yes 12 volt source appear No
at pin 8 of P201 when
the on/off button is
Is the
pressed?
ACD (AC Detect) Suspect a problem
Suspect a problem with No level less than .07V Yes with the SYSCON
the power supply module. at pin 14 of P201 circuit located on the
Suspect a
when AC is Main module.
problem with the
applied?
signal circuits
located on the Main
module.
12
Examples
If the LCD Control
No or distorted Board is available, try
video it. If this does not help,
replace the LCD
display panel. ***
YES
Is
Does
NO YES the screen discolored NO
the back light function
or does it have streaks
normally when the unit
or dark areas with no
is turned on?
signal input?
When
the input button
*** Warranty Concession YES is pressed on the NO
receiver or remote, is
required for LCD panel the on screen
Troubleshoot for
backlight problelms. replacement. Digital photo display clear and
normal?
may be requested. ** Contact
Replace
Toshiba at www7.tacp.com the Main Using the
for warranty authorization Module. power distribution
YES diagram, are the NO
voltages normal at P201
of the power supply
module?
13
Backlight
Troubleshooting
Is 12VDC YES
present at pins 8
Replace the NO YES
and 9 and 24 volts at
Power supply
pins 3 and 4 of P201
module.
when the unit is Is 5VDC
turned on? present at pin16 of
P201 when the unit is
turned on?
NO
Replace the
main module.
14
No or distorted
Audio
Using
the remote or
NO the manual keyboard, YES
access the audio menu.
Select reset. Does
the volume
return?
Does the
power supply
generate the audio
supply voltages (12VDC Problem
NO YES solved.
at pins 8 and 9 and 24 volts
at pins 3 and 4 of P201)
when the unit is
turned
on?
Replace the
Replace the
power supply
Main module
module.
15
Follow the Service manual using the correct
model number for detailed Service Mode
instructions.
16
Firmware Update
17
Training Attachment 32AV500U
Running Panel Change
75007870 75011933
Power PCB
18
INSTRUCTION NOTICE (INST2008-011)
Use the following procedure to update firmware for Models 19AV500U, 26AV500U,
32AV500U, 37AV500U and 42AV500U
Required Tools:
A. Installation and Setup of the iDev Service Firmware Update Tool and USB
Drivers
1. Install the USB to Serial Adapter drivers. Instructions are on the CD driver disc included
with the adapter. Attach the USB to Serial Adapter to the USB port of your computer.
2. Copy the contents of the supplied 2008FWKT01 Service Firmware Update Tool CD to a
directory on your PC. Note the name and location of the directory for future reference.
3. Copy the firmware update file (file extension .ecc) for the model being serviced to the same
directory location as in step 2. Note the name and location of the directory for future
reference.
4. To open the 2008FWKT01 “iDev” firmware update tool; use Windows Explorer locate the
directory where you installed the CD files in step 2. Select the iDev directory and then click
on the iDev.exe software Application.
19
5. Select “Setup” from the iDev application.
6. Select the Serial Port of which your USB to Serial Adapter is connected. (Note: when using
the USB to Serial Adapter the Com ports are assigned by the operating system. Identify the
correct COM port using your device manager in windows as reference. The USB to Serial
Adapter must be connected to identify the assigned port)
8. Select the BROWSE (…) button to open the image file browser.
Baud Rate
Browse
Update Boot Sector – Do Not Check box
9. Select the “Firmware update” file (with file extension .ecc) for the TV receiver being updated.
The Firmware update file will be in the directory where you placed the contents from step 3
in the Installation and Setup procedure.
2
20
10. Select Open
3
21
13. The Download image application will start and a message will indicate “Waiting for ping”
Proceed to Section B “Upgrading the Firmware” procedure.
2. Connect the Serial Cable to the “Service Port” at the rear of the LCD TV receiver. Connect
the Serial Cable to the USB to Serial Adapter between the Serial Cable and the PC USB
port as shown below.
PC USB Port
3. Apply AC power to the TV receiver. Confirm the TV receiver is in the “Off” state.
4. Confirm that steps 1 through 13 of the “Installation and Setup of the iDev Software Tool
and USB Drivers” were completed and the iDev software is “waiting for ping” as described
in step 13.
4
22
5. Turn on the TV receiver to begin the download as shown below. Do not remove AC
power or interrupt the set during the download progress.
6. Upon completion of the firmware update a “Finished, Please reset the HDTV” banner will
be displayed.
8. Reconnect AC power after the reset and confirm the firmware update by checking the
version. (Enter Setup Menu and select “System Status” to verify version.)
10. Perform any necessary service adjustment and safety procedures as defined in the
Toshiba Service Manual.
This Service Instruction is intended for use by only Toshiba qualified Authorized Service providers
5
23
1 2 3 4 5 6 7 8
!
!
PRIMARY SECONDARY
! !
! !
SC101
F101 TH101 LF102 :1 L601
LF101:1
P1
A A
L 12 12
BD101
R104
CY101
R101 +
SC101 :1
! ! D201
! ! ! L201
S1
! !
C601 C602 +24V +24Vinv/4.0A
C118
R109 R108 R107 R122 D102
C101
CX101
VA101 R102 ! T101 :7
R106 R105
! Q101
+ +
! !
R201
R203
R205
R208
R209
R210
! !
CY102
R103 C114
C201
C202
! ! D202
P3
SC101 :3 R123 R124
N L202
S2
43 43 12 16
Q103 T101:3 +12V +12V/2.0A
LF101 :2 LF102 :2 T101:11
! 9 14 + +
C203
U101
!
C204
R202
R204
R206
R207
R211
R212
7 15
R125 D103 T101:9
FG
3 11 GND
Q102 T101:10
8 13 +24Vaud +24Vaud/0.6A
C106
D107
D108
!
+ C105 R127 L203
2 5 R126 T101:5 +
C104 C205
6 4 Q104 T101:12
C102
R138 R139
S1
C108
C109
R130
R131
C107
R128
R129
10 1
P4
PC101 :1
C113
R213
R218
C111
R140
!
C103
L602 :10 D601
T101:8
1
! P201
R215
R216
R219
R121
L602 :4 FB601 D602 ZD101 # Inv 16
21 PC101 :2 # Dim 15
R132 D105
ACD 14
2
! C208 PWR-ON 13
D104 C110 12
R133 C112 D101 11
B Q105 +5V 10 B
R601 9
!
R134 +12V 8
D603 R135 U201 7
R217
Q601 6
5
R623 4
R602 D204 +24Vaud 3
R625
R622 2
! GND 1
D203 +5V/2.0A
R624 T501 :5 T501 :1 L204
S4
! R621 R603 +5V
Q602 +
C207
R226
R223
R225
R227 P202
3
R521 C501
J202
!
PC102 :1 R224 C210 + ! 14
C206 13
1
D501
FB501 D502
P3
Q501 12
4
5 8 T501 :4 J201
1
R228
Vcc D 21 11
U501 T501 :6 GND 10
+ C502
R137 2 7 9
C605
R523
P4
+
R529 C506 SS D
PC501 :2 8
PWR-ON
C603 PC502 :2 7
C508
R110
2
! R524 3 6 6
7
GND N.C.
8 6 +24V 5
Q502 4
R530 D503 4 1 C211
R141
C604 FB S/OCP 3
R111
P2
1
4 3 R525 C213
R229
R233 D206
R112
D110
C505
D106
D109
ZD502
C610
R522
ZD503 P203
C609
Q504
C507
!
D111
R629 12
Q106
3
R136
L602 :7 10
1
! 9
R628
PC502 :1 8
C 7 C
3
S4
S4
S2
S4
! 5
Q107
C607
L602 :2 C608 4
R220
ZD202
3
D207
C116
P1
C117 2
R232
R231
1
ZD201
R501
D205
!
R604 R605 R606 R527 FB502 D505 T501 :8
4
Q503
P1 21
PC102 :2 ACD
+
2
C509 C504 C503 Q202
R630
3
R502 R528 PC103 :1
T501 :9
R221
ZD501 Q201
! R230 C212
P2
C606
R503
R631 ZD504 Q505 C209 R222
!
R531 C510 CY104
R532 FB201
CY103 !
FB202
21 !
CY105
D D
FSP145-4F01 FSP188-4F05
+24Vinv 4.0A +24Vinv 5.5A
+12V 2.0A +12V 2.2A
+24Vaud 0.6A +24Vaud 0.85A
+5V 2.0A +5V 2.0A
POWER [1] POWER
1 2 3 4 5 6 7 8
Replacement Parts List