CEO ANNUAL INCENTIVE PLAN

FINAL RESULTS1 for Year Ended January 31, 2018

Desired
Performance Measure Category Target 2 Outstanding 2 Final Status
Direction

Customer Satisfaction ACHIEVED

Customer 78.5% 81.0% 79.5%
(Residential) 3 TARGET

Enterprise Safety
Employee .43 .37 .54 UNRECOVERABLE
(Recordable Incident Rate)

0 Notices of 0 NOE & 0

Environmental Compliance Community = 1 NOE UNRECOVERABLE
Enforcement (NOE) Notices of Violation

ACHIEVED
Outage Duration 3 Operational 61.00 55.00 53.97
OUTSTANDING

Portfolio Commercial
Operational 91.7% 95.0% 90.8% UNRECOVERABLE
Availability 3
2.6% or more
0-2.5% below Budget ACHIEVED
Enterprise O&M Financial below Budget $580.3M
(Budget = $620.2M) OUTSTANDING
(604.1M or less)
Leadership Effectiveness Board Evaluation Board Evaluation ACHIEVED
Leadership 30 OUTSTANDING
Board Evaluation Score = 20 Score = 30
1
Financial Standard must be attained, which was achieved in FY2018.
2
Final results are validated by an independent third party. Precise interpolation techniques are used to ensure accuracy.
3
Calendar Year (CY) Measure.
 CEO LONG-TERM INCENTIVE PLAN

FINAL RESULTS1 for Period Ended January 31, 2018

Desired
Performance Measure Category Threshold 2 Target 2 Outstanding 2 Final 6 Status6
Direction

2-Yr Average Customer

Satisfaction Index 3,5 ACHIEVED
Customer 81.1% 81.5% 82.0% 82.7%
(Residential + Small/Medium OUTSTANDING
+ Commercial)

Residential Management ACHIEVED

Customer 76 77 78 78 OUTSTANDING
Reputation 4

ACHIEVED
Enterprise Readiness 4 Employee 47% 58% 68% 66%
TARGET

2-Yr Average Outage ACHIEVED

Operational 61.00 55.00 53.00 55.69
Duration 3,5 THRESHOLD

2-Yr Average Outage ACHIEVED

Operational .820 .800 .760 .816
Frequency 3,5 THRESHOLD

2-Yr Average Portfolio ACHIEVED

Operational 90.9% 91.7% 95.0% 92.9%
Commercial Availability 3,5 TARGET

ACHIEVED
Senior Lien Bond Ratings 4 Financial = 1 1
OUTSTANDING
1
Financial Standard must be attained, which was achieved in FY 2018. 4
FY18 Threshold, Target and Outstanding Performance Measures.
2
Final results were validated by an independent third party. 5
Calendar Year (CY) Measure.
Precise interpolation techniques are used to ensure accuracy. 6
For Two-Year Average Metrics, final results based on the two-year average calculation.
3
Two-Year Average Metric.